CHEVROLET UPLANDER 2007 1.G Owners Manual

Page 571 of 592

If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer or a private collision repair facility
to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
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Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
If another party’s insurance company is paying
for the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company. In
such cases, you can have control of the repair and
parts choices as long as cost stays within
reasonable limits.
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Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safercar.gov; or
write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify General Motors. Please call the
Chevrolet Customer Assistance Center at
1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
573

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In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service
of your vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your General Motors
dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin from Helm, Inc.
RETAIL SELL PRICE:
$6.00 US + Processing Fee
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Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner
manual will include the Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE:
$35.00 US + Processing Fee
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE:
$25.00 US + Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, please specify year
and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
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✍NOTES
576

Page 577 of 592

A
Accessories and Modications..................... 426
Accessory Inator........................................ 496
Accessory Power Outlet(s).......................... 214
Adding Equipment to Your
Airbag-Equipped Vehicle........................... 113
Additives, Fuel............................................ 430
Add-On Electrical Equipment....................... 526
Air Cleaner/Filter, Engine............................. 444
Air Conditioning..................................217, 220
Airbag
Passenger Status Indicator....................... 235
Readiness Light....................................... 234
Airbag Sensing and Diagnostic
Module (SDM).......................................... 567
Airbag System............................................... 96
Adding Equipment to Your
Airbag-Equipped Vehicle....................... 113
How Does an Airbag Restrain?................ 104
Passenger Sensing System...................... 106
Servicing Your Airbag-Equipped Vehicle.... 112
What Makes an Airbag Inate?................ 103
What Will You See After an
Airbag Inates?..................................... 104Airbag System (cont.)
When Should an Airbag Inate?............... 101
Where Are the Airbags?............................. 99
Antenna, Fixed Mast................................... 370
Antenna, XM™ Satellite Radio Antenna
System.................................................... 370
Anti-Lock Brake System (ABS).................... 377
Anti-Lock Brake, System Warning Light....... 239
Appearance Care
Aluminum Wheels.................................... 523
Care of Safety Belts and Built-in
Child Restraint Harness........................ 520
Chemical Paint Spotting........................... 524
Child Restraint Pad.................................. 520
Cleaning Exterior Lamps/Lenses.............. 521
Cleaning the Inside of Your Vehicle.......... 517
Fabric/Carpet........................................... 518
Finish Care.............................................. 522
Finish Damage......................................... 524
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 520
Leather.................................................... 519
Sheet Metal Damage............................... 524
Tires........................................................ 523
Underbody Maintenance........................... 524
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Appearance Care (cont.)
Vehicle Care/Appearance Materials.......... 525
Washing Your Vehicle.............................. 521
Weatherstrips........................................... 521
Windshield, Backglass, and
Wiper Blades........................................ 522
Audio System(s).......................................... 284
Audio Steering Wheel Controls................. 367
Care of Your CD and DVD Player............ 369
Care of Your CDs and DVDs................... 369
Chime Level Adjustment........................... 370
Fixed Mast Antenna................................. 370
Mobile Digital Media System.................... 345
Navigation/Radio System, see
Navigation Manual................................ 309
Radio with CD......................................... 286
Rear Seat Audio (RSA)...................340, 343
Setting the Time...................................... 285
Theft-Deterrent Feature............................ 367
Understanding Radio Reception............... 368
XM™ Satellite Radio Antenna System...... 370
Automatic Door Lock................................... 131
Automatic Transaxle
Fluid........................................................ 445
Operation................................................. 155B
Battery........................................................ 465
Electric Power Management..................... 210
Run-Down Protection............................... 211
Before Leaving on a Long Trip.................... 395
Brake
Anti-Lock Brake System (ABS)................. 377
Emergencies............................................ 379
Parking.................................................... 159
System Warning Light.............................. 238
Brakes........................................................ 462
Braking....................................................... 376
Braking in Emergencies............................... 379
Break-In, New Vehicle................................. 150
Bucket Seats, Rear....................................... 13
Built-in Child Restraint................................... 85
Bulb Replacement....................................... 471
Front Turn Signal, Parking and
Daytime Running Lamps....................... 473
Halogen Bulbs......................................... 471
License Plate Lamps................................ 475
Replacement Bulbs.................................. 475
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps..................................... 473
Buying New Tires........................................ 490
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C
Calibration................................................... 254
California Fuel............................................. 429
California Proposition 65 Warning................ 427
Canadian Owners........................................... 3
Capacities and Specications...................... 533
Captain Chairs, Rear..................................... 22
Carbon Monoxide..............141, 163, 399, 412
Care of
Safety Belts and Built-in Child
Restraint Harness................................. 520
Your CD and DVD Player........................ 369
Your CDs and DVDs................................ 369
Cargo Lamp................................................ 210
CD, MP3 ..................................................... 301
Chains, Tire................................................. 496
Charging System Light................................ 237
Check
Engine Light............................................ 242
Checking Things Under the Hood................ 436
Chemical Paint Spotting.............................. 524
Child Restraints
Built-In Child Restraint............................... 85
Child Restraint Systems............................. 63
Infants and Young Children........................ 59Child Restraints (cont.)
Lower Anchors and Tethers for Children....... 70
Older Children........................................... 56
Securing a Child Restraint in a
Rear Seat Position................................. 77
Securing a Child Restraint in the
Right Front Seat Position........................ 80
Where to Put the Restraint........................ 68
Chime Level Adjustment .............................. 370
Cigarette Lighter.......................................... 216
Cleaning
Aluminum Wheels.................................... 523
Child Restraint Pad.................................. 520
Exterior Lamps/Lenses............................. 521
Fabric/Carpet........................................... 518
Finish Care.............................................. 522
Inside of Your Vehicle .............................. 517
Instrument Panel, Vinyl, and
Other Plastic Surfaces.......................... 520
Leather.................................................... 519
Tires........................................................ 523
Underbody Maintenance........................... 524
Washing Your Vehicle .............................. 521
Weatherstrips........................................... 521
Windshield, Backglass, and
Wiper Blades........................................ 522
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Climate Control System............................... 217
Air Filter, Passenger Compartment........... 228
Dual......................................................... 220
Outlet Adjustment..................................... 223
Rear...............................................224, 226
Collision Damage Repair............................. 568
Comfort Guides, Rear Safety Belt................. 52
Compact Spare Tire.................................... 516
Compass..................................................... 254
Content Theft-Deterrent............................... 146
Control of a Vehicle..................................... 376
Convenience Center.................................... 186
Convenience Net................................185, 186
Coolant
Engine Temperature Gage........................ 241
Heater, Engine......................................... 154
Cooling System........................................... 454
Cruise Control............................................. 200
Cruise Control Light.................................... 247
Cupholder(s)................................................ 180
Customer Assistance Information
Courtesy Transportation........................... 565
Customer Assistance for Text
Telephone (TTY) Users......................... 560
Customer Assistance Offices.................... 560
Customer Satisfaction Procedure.............. 556Customer Assistance Information (cont.)
GM Mobility Reimbursement Program...... 561
Reporting Safety Defects to
General Motors..................................... 573
Reporting Safety Defects to the
Canadian Government.......................... 573
Reporting Safety Defects to the
United States Government.................... 573
Roadside Assistance Program.................. 562
Service Publications Ordering
Information........................................... 574
D
Daytime Running Lamps/Automatic
Headlamp System.................................... 205
Defensive Driving........................................ 372
Delayed Lighting.......................................... 208
Delayed Locking.......................................... 130
DIC Compass.............................................. 254
Disc, MP3................................................... 301
Doing Your Own Service Work.................... 427
Dome Lamp................................................ 207
Door
Automatic Door Lock................................ 131
Delayed Locking...................................... 130
580

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