ESP CHEVROLET UPLANDER 2009 1.G Owner's Manual

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{CAUTION:
Operating the engine with the air cleaner/lter off
can cause you or others to be burned. The air
cleaner not only cleans the air; it helps to stop
ames if the engine backres. If it is not there and
the engine backres, you could be burned. Do not
drive with it off, and be careful working on the
engine with the air cleaner/lter off.
Notice:If the air cleaner/lter is off, a backre can
cause a damaging engine re. And, dirt can easily get
into the engine, which will damage it. Always have
the air cleaner/lter in place when you are driving.
Automatic Transmission Fluid
When to Check and Change Automatic
Transmission Fluid
A good time to check the automatic transmission uid
level is when the engine oil is changed.
Change the uid and lter at the intervals listed in
Additional Required Services on page 6-6, and be sure
to use the transmission uid listed inRecommended
Fluids and Lubricants on page 6-11.
How to Check Automatic Transmission
Fluid
Because this operation can be a little difficult, you may
choose to have this done at the dealer/retailer service
department.
If you do it yourself, be sure to follow all the instructions
here, or you could get a false reading on the dipstick.
Notice:Too much or too little uid can damage
your transmission. Too much can mean that some
of the uid could come out and fall on hot engine
parts or exhaust system parts, starting a re.
Too little uid could cause the transmission to
overheat. Be sure to get an accurate reading if
you check your transmission uid.
Wait at least 30 minutes before checking the
transmission uid level if vehicle has been driven:
When outside temperatures are above 90°F (32°C).
At high speed for quite a while.
In heavy traffic — especially in hot weather.
While pulling a trailer.
To get the right reading, the uid should be at normal
operating temperature, which is 180°F to 200°F
(82°C to 93°C).
Get the vehicle warmed up by driving about 15 miles
(24 km) when outside temperatures are above 50°F
(10°C). If it is colder than 50°F (10°C), drive longer.
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Page 362 of 464

Cold Tire Pressure:The amount of air pressure
in a tire, measured in pounds per square inch (psi)
or kilopascals (kPa) before a tire has built up heat
from driving. SeeInflation - Tire Pressure on
page 5-54.
Curb Weight
:The weight of a motor vehicle with
standard and optional equipment including the
maximum capacity of fuel, oil, and coolant,
but without passengers and cargo.
DOT Markings
:A code molded into the sidewall
of a tire signifying that the tire is in compliance
with the U.S. Department of Transportation (DOT)
motor vehicle safety standards. The DOT code
includes the Tire Identication Number (TIN), an
alphanumeric designator which can also identify the
tire manufacturer, production plant, brand, and date
of production.
GVWR
:Gross Vehicle Weight Rating.
SeeLoading the Vehicle on page 4-19.
GAWR FRT
:Gross Axle Weight Rating for the
front axle. SeeLoading the Vehicle on page 4-19.
GAWR RR
:Gross Axle Weight Rating for the
rear axle. SeeLoading the Vehicle on page 4-19.
Intended Outboard Sidewall
:The side of an
asymmetrical tire, that must always face outward
when mounted on a vehicle.Kilopascal (kPa)
:The metric unit for air pressure.
Light Truck (LT-Metric) Tire
:A tire used on
light duty trucks and some multipurpose passenger
vehicles.
Load Index
:An assigned number ranging from
1 to 279 that corresponds to the load carrying
capacity of a tire.
Maximum Ination Pressure
:The maximum
air pressure to which a cold tire can be inated.
The maximum air pressure is molded onto the
sidewall.
Maximum Load Rating
:The load rating for a tire
at the maximum permissible ination pressure
for that tire.
Maximum Loaded Vehicle Weight
:The sum of
curb weight, accessory weight, vehicle capacity
weight, and production options weight.
Normal Occupant Weight
:The number of
occupants a vehicle is designed to seat multiplied
by 150 lbs (68 kg). SeeLoading the Vehicle on
page 4-19.
Occupant Distribution
:Designated seating
positions.
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Page 367 of 464

Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS) uses radio
and sensor technology to check tire pressure levels.
The TPMS sensors monitor the air pressure in
your vehicle’s tires and transmit tire pressure readings
to a receiver located in the vehicle.
Each tire, including the spare (if provided), should be
checked monthly when cold and inated to the ination
pressure recommended by the vehicle manufacturer
on the vehicle placard or tire ination pressure label.
(If your vehicle has tires of a different size than the
size indicated on the vehicle placard or tire ination
pressure label, you should determine the proper
tire ination pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system (TPMS)
that illuminates a low tire pressure telltale when one
or more of your tires is signicantly under-inated.
Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires as
soon as possible, and inate them to the proper
pressure. Driving on a signicantly under-inated tire
causes the tire to overheat and can lead to tire failure.
Under-ination also reduces fuel efficiency and tire
tread life, and may affect the vehicle’s handling
and stopping ability.Please note that the TPMS is not a substitute for proper
tire maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-ination
has not reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system is
not operating properly. The TPMS malfunction indicator
is combined with the low tire pressure telltale. When the
system detects a malfunction, the telltale will ash for
approximately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may occur
for a variety of reasons, including the installation of
replacement or alternate tires or wheels on the vehicle
that prevent the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
SeeTire Pressure Monitor Operation on page 5-58for
additional information.
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Page 377 of 464

Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder
and maximum section width. For example:
Treadwear 200 Traction AA
Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use spare
tires, tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specied
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from the
norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
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Traction – AA, A, B, C
The traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured under
controlled conditions on specied government test
surfaces of asphalt and concrete. A tire marked C
may have poor traction performance.
{WARNING:
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to the
generation of heat and its ability to dissipate heat
when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No. 109.
Grades B and A represent higher levels of
performance on the laboratory test wheel than
the minimum required by law.
{WARNING:
The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
under ination, or excessive loading, either
separately or in combination, can cause
heat buildup and possible tire failure.
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Page 383 of 464

If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your vehicle’s tires properly.
If air goes out of a tire, it is much more likely to leak
out slowly. But if you should ever have a blowout, here
are a few tips about what to expect and what to do:
If a front tire fails, the at tire creates a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake
to a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would use
in a skid. In any rear blowout remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without the
appropriate safety equipment and training. The jack
provided with your vehicle is designed only for
changing a at tire. If it is used for anything else,
you or others could be badly injured or killed if the
vehicle slips off the jack. Use the jack provided with
your vehicle only for changing a at tire.
If a tire goes at, the next part shows how to use the
jacking equipment to change a at tire safely.
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Page 434 of 464

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Chevrolet Customer Assistance Center at
1-800-222-1020. In Canada, call General Motors of
Canada Customer Communication Centre at
1-800-263-3777 (English), or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest following Step One rst.
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Page 440 of 464

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or
Highway:Tow to the nearest Chevrolet dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change
a at tire with the spare tire. The spare tire, if
equipped, must be in good condition and properly
inated. It is the owner’s responsibility for the repair
or replacement of the tire if it is not covered by
the warranty.
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Page 441 of 464

Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route. There
is a limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
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Page 443 of 464

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usagecharges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
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