service CHRYSLER 300 2012 2.G User Guide

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, etc. However, occasionally the system may alert
on such objects. This is normal operation and your
vehicle does not require service.The BSM system will not alert you of objects that are
traveling in the opposite direction of the vehicle in
adjacent lanes.
Stationary Objects
Opposing Traffic
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Phone Call Features
The following features can be accessed through the
Uconnect™ Phone if the feature(s) are available and
supported by Bluetoothon your mobile service plan.
For example, if your mobile service plan provides three-
way calling, this feature can be accessed through the
Uconnect™ Phone. Check with your mobile service pro-
vider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect™ Phone.
•Redial
•Dial by touching in the number
•Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial, or Call Back)
•Favorite Phonebook
•Mobile Phonebook
•Recent Call Log
•SMS Message Viewer
NOTE:All of the above operations except Redial can be
done with 1 call or less active.
Dial By Saying A Number
•
Press thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Dial 248-555-1212”,
•The Uconnect™ Phone will dial the number
248-555-1212.
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If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin.
•After the “Listening” prompt and the following beep,
say “Call Emergency or Dial Emergency” and the
Uconnect™ Phone will instruct the paired mobile
phone to call the emergency number. This feature is
supported in the U.S., Canada, and Mexico.
NOTE:
•The Emergency call may also be initiated by using the
touch-screen.
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect™ Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect™ Phone.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the “Listening” prompt and the following beep,
say “Towing Assistance”.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 127

NOTE:
•The towing assistance call may also be initiated by
touch.
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Towing Assistance” coverage
details in the Warranty Information Booklet and on the
24–Hour Towing Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone.
When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send 3 7
4 6 #”. Saying “Send” followed by a number, or sequence
of numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
128 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
1. You can also say “Find City”, “Find Favorite”, “Find
Play by Category”, “Find Play by Name”, “Find Recently
Found”, “Where to?” or “Go Home”.
2. You can say “Find Nearest” then “Restaurant”, “Fuel”,
“Transit”, “Lodging”, “Shopping”, “Bank”, “Entertain-
ment”, “Recreation”, “Attractions”, “Community”,
“Auto Services”, “Hospitals”, “Parking”, “Airport”, “Po-
lice Stations”, “Fire Stations”, or “Auto Dealers”.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 155

Active Head Restraints — Front Seats
The front driver and passenger seats are equipped with
Active Head Restraints (AHR). In the event of a rear
impact the AHRs will automatically extend forward
minimizing the gap between the back of the occupants
head and the AHR.
The AHRs will automatically return to their normal
position following a rear impact. If the AHRs do not
return to their normal position see your authorized
dealer immediately.
To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, press the push
button, located at the base of the head restraint, and push
downward on the head restraint.NOTE:The head restraints should only be removed by
qualified technicians, for service purposes only. If either
of the head restraints require removal, see your autho-
rized dealer.
Push Button
166 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

The “Clean Radar Sensor In Front Of Vehicle” message
can sometimes be displayed while driving in highly
reflective areas (i.e. tunnels with reflective tiles, or ice and
snow). The ACC system will recover after the vehicle has
left these areas. Under rare conditions, when the radar is
not tracking any vehicles or objects in its path this
warning may temporarily occur.
NOTE:If the ACC “Clean Radar Sensor In Front Of
Vehicle” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer
to “Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.To keep the ACC System operating properly, it is impor-
tant to note the following maintenance items:
•Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
•Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
•If the sensor is damaged due to a collision, see your
authorized dealer for service.
•Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or
malfunction.
214 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:Installing a vehicle front-end protector or an
aftermarket grille or modifying the grille is not recom-
mended. Doing so may block the sensor and inhibit ACC
operation.
ACC Unavailable Warning
If the system turns off, and the EVIC displays “Adaptive
Cruise Control (ACC) Unavailable”, there may be a
temporary malfunction that limits ACC functionality.
Although the vehicle is still drivable under normal
conditions, ACC will be temporarily unavailable. If this
occurs, try activating ACC again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service ACC Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
Adaptive Cruise Control (ACC) Unavailable Warning
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 215

ACC may occasionally provide braking and/or a driver
alert that you consider unnecessary. This may be the
system’s response to signs, guardrails, and other station-
ary objects in a curve. This may also occur at the base of
steep hills. This is normal operation and your vehicle
does not require service.
Using ACC On Hills
When driving on hills, ACC may not detect a vehicle in
your lane. Depending on the speed, vehicle load, traffic
conditions, and the steepness of the hills, ACC perfor-
mance may be limited.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 217

FCW Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits FCW functionality.
Although the vehicle is still drivable under normal
conditions, FCW will be temporarily unavailable. If this
occurs, try activating FCW again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service FCW Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
ACC/FCW Unavailable, Vehicle System Error Warning
224 UNDERSTANDING THE FEATURES OF YOUR VEHICLE