service CHRYSLER 300 2018 Owners Manual
Page 465 of 492
NOTE:Requires compatible iPhone. See dealer for phone
compatibility. Data plan rates apply. Vehicle user interface
is a product of Apple®. Apple CarPlay is a trademark of
Apple Inc. iPhone is a trademark of Apple Inc., registered
in the US and other countries. Apple terms of use and
privacy statements apply.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
Additional Information
© 2018 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc.
Uconnect System Support:
• U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001(English) or 1-800-387-9983(French)
SiriusXM Guardian services support:
• U.S. residents visit siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
10
MULTIMEDIA 463
Page 466 of 492
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
464 MULTIMEDIA
Page 467 of 492
CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .466
▫ Prepare For The Appointment ..............466
▫ Prepare A List ........................ .466
▫ Be Reasonable With Requests ..............466
IF YOU NEED ASSISTANCE ................466
▫ FCA US LLC Customer Center .............467
▫ FCA Canada Inc. Customer Center ...........467
▫ In Mexico Contact ..................... .467
▫ Puerto Rico And U.S. Virgin Islands ..........467▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................468
▫ Service Contract ...................... .468
WARRANTY INFORMATION ...............469
MOPARPARTS .........................469
REPORTING SAFETY DEFECTS .............469
▫ In The 50 United States And Washington, D.C. . .469
▫ In Canada ........................... .470
PUBLICATION ORDER FORMS .............470
11
Page 468 of 492
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
466 CUSTOMER ASSISTANCE
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Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
468 CUSTOMER ASSISTANCE
Page 472 of 492
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
470 CUSTOMER ASSISTANCE
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Brightness, Interior Lights.....................70
Bulb Replacement ......................... .304
Bulbs, Light .......................... .212, 304
Camera, Rear ............................ .277
Capacities, Fluid .......................... .412
Caps, Filler Oil (Engine) ........................ .346, 352
Radiator (Coolant Pressure) .................365
Carbon Monoxide Warning ................209, 409
Cargo Vehicle Loading ......................... .281
Cargo Area Cover ...........................93
Cargo Compartment .........................93
Car Washes .............................. .397
Cellular Phone ........................... .447
Certification Label ......................... .281
Chains, Tire ............................. .392
Changing A Flat Tire ....................... .371
Chart, Tire Sizing .......................... .373
Check Engine Light (Malfunction Indicator Light). . . .137
Checking Your Vehicle For Safety ...............208
Checks, Safety ............................ .208
Child Restraint ........................... .191Child Restraints
Booster Seats ........................... .195
Child Seat Installation .....................205
How To Stow An unused ALR Seat Belt ........202
Infant And Child Restraints .................193
Lower Anchors And Tethers For Children .......197
Older Children And Child Restraints ...........194
Seating Positions ........................ .196
Child Safety Locks ..........................39
Clean Air Gasoline ........................ .406
Cleaning Wheels ............................... .391
Climate Control ............................75
Automatic ..............................75
Coin Holder ............................. .103
Cold Weather Operation ..................... .220
Compact
Disc (CD) Maintenance ................464
Compact Spare Tire ........................ .389
Console, Floor ............................ .103
Contract, Service .......................... .468
Cooling Pressure Cap (Radiator Cap) ............365
Cooling System ........................... .362
Adding Coolant (Antifreeze) .................364
Coolant Capacity ........................ .412
Coolant Level ....................... .363, 366
474 INDEX
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Disposal Of Used Coolant..................366
Drain, Flush, And Refill ....................363
Inspection ............................. .366
Points To Remember ..................... .366
Pressure Cap ........................... .365
Radiator Cap .......................... .365
Selection Of Coolant (Antifreeze) .......363, 412, 413
Corrosion Protection ....................... .396
Cruise Control (Speed Control) ..............236, 239
Cruise Light .......................... .134, 135
Cupholders .............................. .105
Customer Assistance ....................... .466
Cybersecurity ............................ .420
Daytime Running Lights ......................63
Dealer Service ............................ .350
Deck Lid Power Release ...........................91
Defroster, Windshield ....................... .210
Delay (Intermittent) Wipers ....................72
Diagnostic System, Onboard ...................136
Dimmer Switch Headlight ...............................63
Dipsticks Oil (Engine) ........................... .348Disable Vehicle Towing
..................... .336
Disposal Antifreeze (Engine Coolant) .................366
Disturb ................................. .460
Door Ajar ............................... .127
Door Ajar Light ........................... .127
Door Locks Automatic ..............................39
Child-Protection Door Lock — Rear Doors .......39
Doors ....................................34
Driver ’s Seat Back Tilt ........................41
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .293
E-85 Fuel ............................... .410
Electrical Power Outlets ..................... .109
Electric Brake Control System ..................141
Anti-Lock Brake System ....................140
Electr
onic Roll Mitigation ...............142, 149
Electric Remote Mirrors .......................59
Electronic Power Distribution Center (Fuses) .......310
Electronic Speed Control (Cruise Control) .........237
Electronic Stability Control (ESC) ...............143
Electronic Throttle Control Warning Light .........127
12
INDEX 475
Page 481 of 492
Key FobArm The System ..........................32
Panic Alarm .............................20
Programming Additional Key Fobs ..........23, 31
Unlatch The Trunk ........................20
Key Fob Battery Service (Remote Keyless Entry) .....21
Key Fob Programming (Remote Keyless Entry) ......23
Key-In Reminder ............................26
Keyless Enter-N-Go ..................... .35, 217
Enter The Trunk ..........................20
Passive Entry ............................35
Passive Entry Programming ..................35
Keys ....................................17
Replacement ......................... .23, 31
Key, Sentry (Immobilizer) ......................30
Lane Change And Turn Signals .................67
Lane Change Assist ..........................67
LaneSense ............................... .272
Lap/Shoulder Belts ........................ .169
Latches ................................. .212
Hood ..................................90
Lead Free Gasoline ........................ .405
Leaks, Fluid ............................. .212
Life Of Tires ............................. .385Light Bulbs
.......................... .212, 304
Lights .................................. .212
AirBag .........................125, 178, 210
Automatic Headlights ......................64
Brake Assist Warning ..................... .146
Brake Warning ...................... .126, 403
Bulb Replacement ....................... .304
Cruise ............................ .134, 135
Daytime Running .........................63
Dimmer Switch, Headlight ...................63
Engine Temperature Warning ................128
Exterior .............................. .212
Fog ...................................66
Hazard Warning Flasher ...................298
Headlights ....................... .62, 66, 306
Headlights On With Wipers ..................65
Headlight Switch .........................62
High Beam ..............................63
High Beam/Low Beam Select .................63
Instr
ument Cluster ........................62
Intensity Control ..........................70
Interior ................................67
License ............................... .309
Lights On Reminder .......................66
Malfunction Indicator (Check Engine) ..........129
12
INDEX 479
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Map Reading............................68
Park .............................. .65, 135
Passing ................................64
Reading ................................68
Seat Belt Reminder ...................... .128
Security Alarm ......................... .129
Service ............................... .304
Tire Pressure Monitoring (TPMS) ..........131, 160
Traction Control ........................ .146
Turn Signals ....................63, 67, 135, 212
Vanity Mirror ............................61
Warning Instrument Cluster Descriptions . . . .128, 135
Loading Vehicle ....................... .281, 282
Capacities ............................. .282
Tires................................. .377
Load Leveling System ........................96
Load Shed Battery Saver On ...................123
Load Shed Electrical Load Reduction .............123
Load Shed Intelligent Battery Sensor .............123
Locks Automatic Door ..........................39
Auto Unlock .............................39
Child Protection ..........................39
Power Door .............................34
Low Tire Pressure System .....................160 Lubrication, Body
......................... .357
Lug Nuts ............................... .404
Maintenance Free Battery .....................349
Maintenance Schedule ....................341, 342
Malfunction Indicator Light (Check Engine) . . . .129, 137
Manual Park Release ....................... .332
Manual, Service ........................... .470
Media Hub .............................. .447
Memory Feature (Memory Seats) ................41
Memory Seat ..............................41
Memory Seats And Radio .....................41
Methanol ............................... .407
Mirrors ..................................57
Electric Powered ..........................59
Electric Remote ...........................59
Heated .................................61
Outside ................................
58
Rearview ........................... .57, 298
Vanity .................................61
Modifications/Alterations, Vehicle ................6
Monitor, Tire Pressure System ..................160
Mopar Parts ............................. .469
480 INDEX