service CHRYSLER 300 LX 2007 Repair Manual
Page 405 of 432
IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle
..............................406
▫Prepare For The Appointment............406
▫Prepare A List........................406
▫Be Reasonable With Requests.............406
If You Need Assistance..................406
Warranty Information (U.S. Vehicles Only)...408
MoparParts.........................408
Reporting Safety Defects.................409
▫In Canada..........................409
Publication Order Forms.................409
Department Of Transportation Uniform Tire
Quality Grades
........................410
▫Treadwear..........................411
▫Traction Grades......................411
▫Temperature Grades...................411
9
ProCarManuals.com
Page 406 of 432
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at aminimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
406 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com
Page 408 of 432
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer’s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer’s Service Contracts. If you
purchased a manufacturer’s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
contract, call the manufacturer’s Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service Contract. It
is not responsible for any service contract other than the
manufacturer’s Service Contract. If you purchased a
service contract that is not a manufacturer’s Service
Contract, and you require service after your manufactur-
er’s new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of DaimlerChrysler’s warranties applicable to
this vehicle.
MOPARPARTS
Moparfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
408 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com
Page 409 of 432
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect, which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.NHTSA.gov. or write to:
NHTSA, U.S. Dept. of Transportation, Washington DC
20590. You can also obtain other information about motor
vehicle safety from the Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
IF YOU NEED CONSUMER ASSISTANCE 409
9
ProCarManuals.com
Page 410 of 432
Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at:
•
1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the World Wide Web at:
•
www.techauthority.daimlerchrysler.com
•www.daimlerchrysler.ca/manuals
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire’s
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
410 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com
Page 411 of 432
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire’s ability to stop on
wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel than the minimum required by law.
IF YOU NEED CONSUMER ASSISTANCE 411
9
ProCarManuals.com
Page 416 of 432
Cassette Tape and Player Maintenance....... 217
Catalytic Converter..................... 341
CD (Compact Disc) Player.............188,195
Cellular Phone.......................... 72
Chains, Tire........................... 279
Changing A Flat Tire.................... 314
Chart, Tire Sizing....................... 264
Check Engine Light
(Malfunction Indicator Light).............. 333
Child Restraint...................50,52,55,56
Child Restraint Tether Anchors...........54,55
Child Safety Locks....................... 25
Clean Air Gasoline...................... 290
Cleaning
Wheels............................. 360
Climate Control........................ 219
Clock.......................186,190,196,207
Compact Disc (CD) Maintenance........... 218
Compact Spare Tire..................... 274
Compass............................. 178
Compass Calibration.................... 178
Compass Variance...................... 179
Computer, Trip/Travel................... 175Console.............................. 153
Console, Floor......................... 153
Console, Overhead...................... 140
Contract, Service....................... 408
Coolant Pressure Cap (Radiator Cap)........ 351
Cooling System........................ 349
Adding Coolant (Antifreeze)............. 351
Coolant Capacity..................... 382
Coolant Level.....................349,352
Disposal of Used Coolant............... 352
Drain, Flush, and Refill................. 350
Inspection........................... 352
Points to Remember................... 352
Pressure Cap........................ 351
Radiator Cap........................ 351
Selection of Coolant (Antifreeze)....350,382,383
Cruise Control (Speed Control).......... 118,121
Cruise Light........................... 163
Cup Holder.....................151,362,363
Customer Assistance.................... 406
Data Recorder, Event..................... 49
Daytime Running Lights................. 106
416 INDEX
ProCarManuals.com
Page 417 of 432
Dealer Service......................... 334
Defroster, Rear Window.................. 229
Defroster, Windshield...............61,220,225
Delay (Intermittent) Wipers............... 110
Diagnostic System, Onboard............... 332
Dimmer Switch, Headlight................ 107
Disposal
Antifreeze (Engine Coolant)............. 352
Door Locks............................ 22
Door Locks, Automatic................... 24
Door Opener, Garage.................... 141
Drive Belts............................ 340
Driving
On Slippery Surfaces.................. 250
DVD Player (Video Entertainment System).... 210
Electric Remote Mirrors................... 70
Electrical Power Outlets.................. 149
Electronic Speed Control (Cruise Control) . . 118,121
Electronic Stability Program (ESP).......... 259
Electronic Throttle Control Warning Light..... 168
Electronic Vehicle Information Center (EVIC) . . 171Emergency, In Case of
Freeing Vehicle When Stuck............. 324
Hazard Warning Flasher................ 312
Jacking............................. 314
Jump Starting........................ 322
Overheating......................... 312
Towing............................. 325
Emission Control System Maintenance....333,386
Engine.........................329,330,331
Air Cleaner.......................... 341
Block Heater......................... 237
Break-In Recommendations............... 58
Checking Oil Level.................335,336
Compartment..................329,330,331
Coolant (Antifreeze)................349,383
Cooling............................ 349
Exhaust Gas Caution................59,292
Fails to Start......................... 235
Flooded, Starting..................... 235
Fuel Requirements.................289,382
Oil ..........................335,382,383
Oil Change Interval................... 337
Oil Filler Cap.....................338,339
INDEX 417
10
ProCarManuals.com
Page 421 of 432
Latch Plate............................ 34
Latches............................... 61
Hood.............................. 101
Lead Free Gasoline...................... 289
Life of Tires........................... 277
Lights.............................61,103
Airbag.......................46,49,60,165
Anti-Lock........................164,255
Automatic Headlights.................. 103
Brake Assist Warning.................. 262
Brake Warning....................165,253
Bulb Replacement..................... 371
Courtesy/Reading.................108,140
Cruise............................. 163
Daytime Running..................... 106
Dimmer Switch, Headlight...........106,107
Electronic Stability Program (ESP)
Indicator..........................259,262
Electronic Throttle Control Warning....... 168
Engine Temperature Warning............ 164
Fog .............................106,163
Hazard Warning Flasher................ 312
Headlight Switch..................... 103Headlights.......................103,374
Headlights On With Wipers...........104,111
High Beam.......................107,167
High Beam Indicator................... 167
Illuminated Entry...................... 17
Instrument Cluster.................103,163
Interior..........................108,140
License............................. 381
Lights On Reminder................... 106
Low Fuel........................... 163
LowTire ............................ 169
Malfunction Indicator (Check Engine)...... 170
Oil Pressure......................... 171
Passing............................. 107
Reading............................ 140
Seat Belt Reminder.................... 168
Service..........................371,372
Service Engine Soon
(Malfunction Indicator)................. 170
SmartBeams......................... 104
Tire Pressure Monitoring (TPMS).......169,281
Traction Control...................... 262
Turn Signal....................
106,107,163
INDEX 421
10
ProCarManuals.com
Page 422 of 432
Vanity Mirror......................... 71
Voltage............................. 170
Warning (Instrument Cluster Description) . . . 163
Load Leveling System................... 155
Loading Vehicle.....................295,297
Capacities........................... 297
Tires ............................... 267
Locks................................ 22
Auto Unlock......................... 25
Child Protection....................... 25
Door............................... 22
Power Door.......................... 23
Low Tire Pressure System................ 281
Lower Anchors and Tether for CHildren
(LATCH)............................54,55
Lubrication, Body....................... 346
Lumbar Support........................ 94
Maintenance Free Battery................. 343
Maintenance Procedures.................. 335
Maintenance Schedule................... 386
Schedule “A”........................ 399
Schedule “B”........................ 389Malfunction Indicator Light
(Check Engine)......................170,333
Manual, Service........................ 409
Memory Feature (Memory Seat)............. 98
Memory Seat........................... 98
Memory Seats and Radio.................. 98
Methanol............................. 290
Mini-Trip Computer..................... 175
Mirrors............................... 68
Automatic Dimming.................... 68
Electric Remote....................... 70
Exterior Folding....................... 69
Heated.............................. 71
Outside............................. 69
Rearview............................ 68
Vanity.............................. 71
Modifications/Alterations, Vehicle............ 7
Monitor, Tire Pressure System............. 281
Mopar Parts........................334,408
MTBE/ETBE.......................... 290
Multi-Displacement Engine System.......... 256
Multi-Function Control Lever.............. 106
422 INDEX
ProCarManuals.com