towing CHRYSLER CROSSFIRE 2005 1.G Warranty Booklet

6
ABOUT YOUR WARRANTIES
WARRANTY STAR TDA TE
Time and distance limitations for all warranty coverage are measured from the vehicle’s “warranty start date,” which is the datewhen the vehicle was originally delivered or first used, whicheveroccurred first. V EHICLES COVERED
The warranties in this booklet cover new 2005 Chrysler Crossfire Coupe and Roadster vehicles only which are built for sale in Canadaand are registered and normally operated in Canada. The warrantiesapply to all owners of the vehicle. C
OVERED REPAIRS
The warranties in this booklet cover repairs to factory-installedDaimlerChrysler parts and equipment (that is, DaimlerChrysler partsor equipment installed by DaimlerChrysler or by the selling dealerbefore the vehicle was delivered to the first owner), if the repairs werenecessary because of a defect in material or workmanship. Covered repairs will be done without charge, using new or remanu -
factured DaimlerChrysler parts (see page 16). T OWING ISCOVERED
If your vehicle has to be towed because a part covered by warranty failed, towing to the nearest Chrysler dealership will be covered bythe Roadside Assistance Program (for details, see page 20). Important: Some vehicles have special towing requirements. See your Owner’s Manual for towing instructions.
ABOUT YOUR WARRANTIES
2005 Chrysler Crossfire

2005 Chrysler Crossfire21
ROADSIDE ASSISTANCE
• FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in sound operating condition. Tire repairs are not covered. • OUT OF FUEL? If your vehicle runs out of fuel, a small amount of
gasoline will be delivered to your location, where regulations permit. In all other cases, including alternate fuels, your vehicle will betowed to the nearest re-fueling centre. In these instances, the cost offuel purchased will be your responsibility. Please read “About Roadside Assistance” (page 22) because there are some limitations that may affect the service available to you. T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program, call this toll-free number anytime, from any location in Canada orthe United States: 1-800-363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as aDaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number where you can be reachedType of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected.
• You will have to personally authorize the service provided by the tow company.
• If your vehicle is towed to a dealership, you are responsiblefor contacting the dealership to authorize the service.
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 yearsor 100,000 kilometres (or at 3 years or 60,000 kilometres, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for theservice provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs afterthe Program expires, towing (only) will be provided on areimbursement basis. Call the toll-free number and service will bedispatched, but you will have to pay for the tow. For reimbursementconsideration, see your authorized dealer for further details. *See page 10.

2005 Chrysler Crossfire
22
ROADSIDE ASSISTANCE
A BOUT ROADSIDE ASSISTANCE
The DaimlerChrysler Canada Roadside Assistance Program is not a warranty, but the coverage is concurrent with the Basic andPowertrain Warranties.
Covered service must be provided in Canada or the
continental United States and is limited to plated and insured vehicles which use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularlytravelled and maintained public road (such as beaches, recreationalareas, construction sites, open fields and private roads). Cross-country, logging, autocross and any other form of off-road use isnot covered.
The Program does not cover winching or towing for
vehicles that become stuck while plowing snow.
The Program does not cover repeat calls for the same problem (if
avoidance of the problem is within the control of the driver or owner), or towing from one dealership to another, or service if thedriver appears to be under the influence of alcohol or drugs. The Program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle warranty will be provided by your DaimlerChrysler Canada dealer.
The Program does not pay for towing required because of an
accident. For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damagesuffered when it left the road, the tow will not be covered.
The Program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providingservices to you. Such damages include lost time, inconvenience, lossof use of your vehicle, rental cars, fuel, telephone, travel or lodging,loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damageto your vehicle or personal property resulting from providing roadsideservice is the responsibility of the roadside service provider (thetowing company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before anyrepairs are performed.

2005 Chrysler Crossfire23
ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is abuse of the services or requests for service become unreasonable ortoo frequent.
The Program may be amended or cancelled at any time
without refund. I N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a considerable distance from a DaimlerChrysler Canada dealership,we reserve the right to engage a nearby non-DaimlerChrysler servicefacility to repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing dealership, transportation by rail or water may benecessary. The Program will cover a tow to the dock or rail terminaland also to the dealership at the end of the trip, but specialtransportation by rail or water must be arranged for and paid by you. We will reimburse you for special transportation costs, up to$300 per incident. I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program, you may claim reimbursement under the followingconditions: • You must have called the toll-free number first for assistance.
• Towing claims must be accompanied by the original detailedrepair bill and towing invoice.
• Reimbursement will be limited to the local Roadside Assistancecontractor rates, to a maximum of $100 per incident, unlessotherwise noted.
• Only original receipts, bills and/or charge card copies submitted byyou will be accepted for consideration for reimbursement.Originals will be returned upon request.
• Mail your claims to: DaimlerChrysler Canada Roadside Assistance248 Pall Mall, P.O. Box 5845London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service was performed, or if service was provided by an unlicenced garageor individual.

2005 Chrysler Crossfire27
INELIGIBLE VEHICLES
Vehicles involved in an accident to the extent of becoming an insurance write-off; vehicles not registered in Canada; vehicles placedin taxi, limousine or livery services; vehicles used to plow snow or usedin postal or dump truck services; vehicles used off-road; cab andchassis trucks; vehicles altered or converted from specified originalDaimlerChrysler equipment; vehicles used in emergency services(police, ambulance, towing); and motor homes are not eligible for aDaimlerChrysler Canada Service Contract.
Vehicles used in any competition event, pulling a trailer that
exceeds the rated capacity of the vehicle, or failure to adhere to therequirements for vehicles used to pull a trailer as outlined in theOwner’s Manual are not eligible.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
W HEN PLAN COVERAGE STAR TS AND ENDS
All new vehicle plans commence from the warranty start date (the original in-service date of the vehicle) and from zero metrage.
Substitute transportation coverage begins on the date the
contract is purchased, subject to acceptance by DaimlerChryslerCanada. Plan expiration is specified in your plan provision. E LIGIBLE VEHICLES
DaimlerChrysler Canada vehicles which have 3/60 Basic and/or 5/100 Powertrain Warranty and are less than three years in service, and have accumulated less than 60,000 kilometres, are eligible for service contracts.