uconnect CHRYSLER PACIFICA 2019 Repair Manual

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
444 IN CASE OF EMERGENCY

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
(Continued)
WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
446 IN CASE OF EMERGENCY

CavityCartridge Fuse Blade FuseDescription
F76 –20 Amp Yellow Uconnect/DCSD/
Telematics
F77A –10 Amp Red RR Entertainment Screen 1
& 2/Media HUB 1 & 2/3rdRow USB Charge Only/2nd Row USB Charge
Only/Vaccum Cleaner SW/ 3rd Row Recline ST SW/LT & RT Stow N Go SW/LT & RT Sliding Door SW Back- light
F77B –10 Amp Red Rain Sensor/Sunroof
/CRVMM
F78A –15 Amp Blue Transmission Control Mod-
ule (TCM)/ E-Shifter
F78B –15 Amp Blue Instrument Cluster
F79 –10 Amp Red ICS/Front And Rear
HVAC/ SCCM/ EPB
F80 ––Not Used
F81 ––Not Used
F82 ––Not Used
7
IN CASE OF EMERGENCY 463

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. NOTE:
•
You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the Electric Parking Brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
7
IN CASE OF EMERGENCY 503

MULTIMEDIA
CONTENTS
UCONNECT SYSTEMS ...................584
 DRAG & DROP MENU BAR ...............584
 CYBERSECURITY ...................... .585
 UCONNECT SETTINGS ...................586
▫ Customer Programmable Features — Uconnect 4
Settings ............................ .587
▫ Customer Programmable Features — Uconnect
4C/4C NAV Settings ....................613
 STEERING WHEEL AUDIO CONTROLS .......639
▫ Radio Operation ....................... .639
▫ Media Mode ......................... .639
 AUX/USB/MP3 CONTROL ................640
 UCONNECT THEATER — IF EQUIPPED ......641
▫ Uconnect Theater Overview ...............641
▫ Getting Started ....................... .642▫
Accessing The System From The Uconnect
System ............................. .642
▫ Uconnect Theater Controls ................643
▫ Accessing The System From The Uconnect Theater
Rear Screens ......................... .644
▫ Pairing The Remote .....................645
▫ Unpairing The Remote ...................646
▫ Media Sources ........................ .647
▫ Uconnect Theater Remote Control ...........648
▫ Uconnect Theater Home Screen And Controls . . .649
▫ General Information .....................651
▫ Play A DVD/Blu-ray Or USB Media File From
Uconnect System ...................... .651
▫ Disc Menu ........................... .654
▫ Blu-ray Controls – Disc Specific Functions .....654
10

▫Uconnect Theater Apps ...................655
▫ Using The Rear Video USB Port .............657
▫ Play Video Games ..................... .658
▫ Headphones Operation ...................658
▫ Display Settings ....................... .661
▫ Listening To Audio With The Screen Closed . . . .661
▫ Rear Climate Controls....................662
▫ Accessibility — If Equipped ...............664
▫ Wireless Streaming — If Equipped ...........664
▫ BD And DVD Region Codes ...............667
▫ Product Agreement .....................669
▫ General Information .....................672
▫ FCC/IC Regulatory Notices ...............672
 RADIO OPERATION AND MOBILE PHONES . . .673
▫ Regulatory And Safety Information ..........673
UCONNECT VOICE RECOGNITION QUICK
TIPS ................................ .675
▫ Introducing Uconnect ....................675
▫ Get Started .......................... .676
▫ Basic Voice Commands ...................677
▫ Radio .............................. .677
▫ Media .............................. .678
▫ Phone .............................. .679
▫ Voice Text Reply ...................... .680
▫ Climate ............................. .682
▫ Navigation (4C NAV) ....................683
▫ SiriusXM Guardian (4C/4C NAV) — If
Equipped ........................... .684
▫ Register

(4C/4C NAV) ...................684
▫ Vehicle Health Report/Alert (4C/4C NAV) .....685
▫ Mobile App (4C/4C NAV) ................685
582 MULTIMEDIA

UCONNECT SYSTEMS
For detailed information about your Uconnect system,
refer to your Uconnect Owner ’s Manual Supplement.
NOTE:Uconnect screen images are for illustration pur-
poses only and may not reflect exact software for your
vehicle.
DRAG & DROP MENU BAR
The Uconnect features and services in the main menu bar
are easily changed for your convenience. Simply follow
these steps:
1. Press the “Apps
” button to open the App screen.
2. Press and hold, then drag the selected App to replace anexisting shortcut in the main menu bar.
The new shortcut will now be an active App/shortcut on
the main menu bar.
Uconnect 4 Drag & Drop Menu Bar
Uconnect 4C/4C NAV Drag & Drop Menu Bar
584 MULTIMEDIA

CYBERSECURITY
Your vehicle may be a connected vehicle and may be
equipped with both wired and wireless networks. These
networks allow your vehicle to send and receive informa-
tion. This information allows systems and features in your
vehicle to function properly.
Your vehicle may be equipped with certain security fea-
tures to reduce the risk of unauthorized and unlawful
access to vehicle systems and wireless communications.
Vehicle software technology continues to evolve over time
and FCA US LLC, working with its suppliers, evaluates
and takes appropriate steps as needed. Similar to a com-
puter or other devices, your vehicle may require software
updates to improve the usability and performance of your
systems or to reduce the potential risk of unauthorized and
unlawful access to your vehicle systems.
The risk of unauthorized and unlawful access to your
vehicle systems may still exist, even if the most recent
version of vehicle software (such as Uconnect software) is
installed.
WARNING!
•It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems are
breached. It may be possible that vehicle systems,
including safety related systems, could be impaired
or a loss of vehicle control could occur that may
result in an accident involving serious injury or
death.
• ONLY insert media (e.g., USB, SD card, or CD) into
your vehicle if it came from a trusted source. Media
of unknown origin could possibly contain malicious
software, and if installed in your vehicle, it may
increase the possibility for vehicle systems to be
breached.
• As always, if you experience unusual vehicle behav-
ior, take your vehicle to your nearest authorized
dealer immediately.
10
MULTIMEDIA 585

NOTE:
•FCA US LLC or your dealer may contact you directly
regarding software updates.
• To help further improve vehicle security and minimize
the potential risk of a security breach, vehicle owners
should:
• Routinely check www.driveuconnect.com (U.S. Resi-
dents) or www.driveuconnect.ca (Canadian Residents)
to learn about available Uconnect software updates.
• Only connect and use trusted media devices (e.g.
personal mobile phones, USBs, CDs).
Privacy of any wireless and wired communications cannot
be assured. Third parties may unlawfully intercept infor-
mation and private communications without your consent.
For further information, refer to “Data Collection & Pri-
vacy” in your Uconnect Owner ’s Manual Supplement or
“Onboard Diagnostic System (OBD II) Cybersecurity” in
“Getting To Know Your Instrument Panel”.UCONNECT SETTINGS
The Uconnect system uses a combination of buttons on the
touchscreen and/or buttons on the faceplate located on the
center of the instrument panel that allow you to access and
change the customer programmable features. Many fea-
tures can vary by vehicle.
Buttons on the touchscreen are accessible on the Uconnect
touchscreen.
Buttons on the faceplate are located below, and in the
center of the instrument panel. In addition, there is a
Scroll/Enter control knob located on the right side. Turn
the control knob to scroll through menus and change
settings (i.e., 30, 60, 90), push the center of the control knob
one or more times to select or change a setting (i.e., ON,
OFF).
Your Uconnect system may also have Screen Off and Mute
buttons on the faceplate.
Push the Screen Off button on the faceplate to turn off the
Uconnect screen. Push the Screen Off button on the face-
plate a second time to turn the screen on.
586 MULTIMEDIA

Customer Programmable Features — Uconnect 4
Settings
Press the ”Apps” button then press the “Settings”
button on the touchscreen to display the settings menu
screen and press the Up or Down Arrow buttons on the right side of the screen to move up or down through the
available settings. Settings gives you to access all of the
available programmable features.
NOTE:
Only one touchscreen area may be selected at a
time.
Depending on the vehicle options, feature settings may
vary.
To change features, select the desired feature. This will
bring you to the available options for the feature. Change
feature settings as desired by pressing and releasing the
preferred setting option until a check-mark appears next to
the setting. Once the desired selection is made, either press
the back arrow or the “X” button on the touchscreen to
close the settings screen. Pressing the Up or Down arrow
buttons on the touchscreen allows you to toggle through
the available settings. The list of programmable features
include:
NOTE: All settings should be changed with the ignition in
the “ON/RUN” position.
KeySense
This feature allows you to control specific settings when
the KeySense key is in use. The vehicle’s KeySense settings
are protected by a unique 4-digit PIN, which the vehicle
Uconnect 4 Buttons On The Touchscreen And Buttons On
The Faceplate
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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