CHRYSLER PACIFICA 2020 Vehicle Warranty

STORAGE
Tires contain waxes and emollients to protect their outer surfaces from
ozone and weather checking. As the tire rolls and flexes, the waxes and
emollients continually migrate to the surface, replenishing this protection
throughout the normal use of the tire. Consequently, when tires sit
outdoors, unused for long periods of time (a month or more) their
surfaces become dry and more susceptible to ozone and weather check-
ing and the casing becomes susceptible to flat spotting.For this reason,
tires should always be stored in a cool, dry, clean, indoor environment.
If storage is for one month or more, eliminate the weight from the tires
by raising the vehicle or by removing the tires from the vehicle. Failure
to store tires in accordance with these instructions could result in
damage to your tires or premature aging of the tires and sudden tire
failure.
When tires are stored, be sure they are placed away from sources of heat
and ozone such as hot pipes and electric generators. Be sure that surfaces
on which tires are stored are clean and free from grease, gasoline or other
substances which could deteriorate the rubber. (Tires exposed to these
materials during storage or driving could be subject to sudden failure.)
FOLLOW THESE MOUNTING RECOMMENDATIONS
Tire changing can be dangerous and must be done by professionally
trained persons using proper tools and procedures as specified by the
Rubber Manufacturers Association (RMA). PAX® System tires must be
mounted and dismounted only by specially trained, authorized PAX
System retailers, utilizing PAX System authorized equipment.
Your tires should be mounted on wheels of correct size and type and
which are in good, clean condition. Wheels that are bent, chipped, rusted
(steel wheels) or corroded (alloy wheels) may cause tire damage. The
inside of the tire must be free from foreign material. Have your retailer
check the wheels before mounting new tires. Mismatched tires and rims
can explode during mounting. Also, mismatched tires and rims can result
in dangerous tire failure on the road. If a tire is mounted by error on the
wrong-sized rim, do not remount it on the proper rim scrap it. It may
have been damaged internally (which is not externally visible) by having
been dangerously stretched and could fail on the highway.
Old valves may leak. When new tubeless tires are mounted, have new
valves of the correct type installed. Tubeless tires must only be
mounted on wheels designed for tubeless tires i.e., wheels which have
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safety humps or ledges. As with any other tire air valve, the PAX®
System valve stem-pressure sensor combination must be in good
condition to assure its performance. Always utilize valve caps capable
of containing the tire’s air pressure, should the valve core leak. The
valve cap is the primary seal against air loss.
It is recommended that you have your tires and wheels balanced. Tires
and wheels which are not balanced may cause steering difficulties, a
bumpy ride, and irregular tire wear.
SPECIAL MOUNTING INSTRUCTIONS FOR PAX® SYSTEM
TIRES
PAX System wheels are different from all other wheels. Never attempt to
mount a non-PAX System tire on a PAX System wheel, or a PAX® System
tire on a non-PAX System wheel. Attempting to do so could cause serious
injury or death. All PAX System components (tire, wheel, support ring,
pressure sensor and gel) must be utilized. Never utilize a PAX System tire
and wheel without every other properly functioning component part,
correctly installed by an Authorized PAX System retailer. The PAX
System must be used on all wheel positions.
After a low or zero pressure driving event, the PAX System tire and wheel
may be hot to the touch.Always allow a PAX® System tire to cool
before attempting to handle it. Failure to do so could result in injury.
SPECIAL MOUNTING INSTRUCTIONS FOR SELF-SUPPORTING
ZERO PRESSURE™ (ZP) TIRES
ZP tires can be more difficult to mount than conventional tires. They
should be mounted and demounted only by a properly trained tire
professional. ZP tires can generate a tremendous amount of heat when
run at low or zero pressure. ALWAYS ALLOW A ZP TIRE TO COOL
BEFORE ATTEMPTING TO HANDLE IT. FAILURE TO DO SO COULD
RESULT IN INJURY.
MICHELIN® ZP tires are tubeless tires designed to operate in emergency
conditions at low or zero air pressure.
MICHELIN® SELF SUPPORTING Zero Pressure (ZP) TIRES AND
SPECIAL SH-M (SYMMETRIC HUMP-MODIFIED) WHEELS
Some MICHELIN® ZP tires can only perform with zero pressure
capability when mounted on special SH-M wheels. These tires bear the
SH-M designation immediately following the ZP designation on the
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sidewall of the tire. DO NOT MOUNT ZP TIRES WITH THE SH-M
DESIGNATION ON STANDARD WHEELS. IN SUCH APPLICATIONS,
THE TIRES MAY BECOME UNSERVICEABLE AT LOW OR ZERO
PRESSURE, CAUSING SERIOUS PERSONAL INJURY OR DEATH.
SPECIAL MOUNTING INSTRUCTIONS FOR MICHELIN® TRX™
TIRES
The MICHELIN® TRX™ tire is a tubeless tire that must only be mounted
on special wheels (TR or JM type) with millimetric seat diameter. If TRX
tires are mounted on standard wheels, they will not retain air due to an
air escape feature designed into the bead area of these tires.
Do not try to override this feature by mounting TRX tires with tubes.
The MICHELIN® TRX tire must be used on all wheel positions.
TEMPORARY TYPE SPARE TIRES
When using any temporary type spare tire, be sure to follow the vehicle
manufacturer ’s instructions.
READING THE DOT
DOT XXXX XXXX XXX (prior to August 2000)
DOT XXXX XXXX XXX (1990-1999)
DOT XXXX XXXX XXXX (after July 2000)
THE DOT
The “DOT” symbol certifies tire manufacturer ’s compliance with U.S.
Department of Transportation tire safety standards. Next to the symbol is
the tire identification or “serial number”. The first two characters identify
the plant where the tire was manufactured. The next two characters
reflect the tire size. The following one to four digits may be used at the
tire manufacturer ’s option as a descriptive code. The last three characters
are numbers identifying the week and year of manufacture. (Example:
“O25” means second week of the year of decade, eg.: 1995, 1985, etc.) For
the 1990-1999 decade MICHELIN® brand tires are marked with a triangle
pointing to the last three numeric characters. Tires produced after July
2000 have an additional digit to identify a given decade. For example,
2800 means the tire was produced during the 28th week of 2000; 0201
during the 2nd week of 2001. If the last digits of your DOT number
contains three numeric characters and is not marked with a triangle,
consult a qualified tire technician to determine the year of manufacture.
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SERVICE LIFE FOR PASSENGER CAR AND LIGHT TRUCK
TIRES INCLUDING SPARE TIRES
The following recommendation applies to passenger car and light truck
tires. Tires are composed of various types of material and rubber
compounds, having performance properties essential to the proper
functioning of the tire itself. These component properties evolve over
time. For each tire, this evolution depends upon many factors such as
weather, storage conditions, and conditions of use (load, speed, inflation
pressure, maintenance etc.) to which the tire is subjected throughout its
life. This service-related evolution varies widely so that accurately
predicting the serviceable life of any specific tire in advance is not
possible.
That is why, in addition to regular inspections and inflation pressure
maintenance by consumers, it is recommended to have passenger car and
light truck tires, including spare tires, inspected regularly by a qualified
tire specialist, such as a tire dealer, who will assess the tire’s suitability for
continued service. Tires which have been in use for 5 years or more
should continue to be inspected by a specialist at least annually. Con-
sumers are strongly encouraged to be aware not only of their tires’ visual
condition and inflation pressure but also of any change in dynamic
performance such as increased air loss, noise or vibration, which could be
an indication that the tires need to be removed from service to prevent
tire failure. It is impossible to predict when tires should be replaced based
on their calendar age alone. However the older a tire the greater the
chance that it will need to be replaced due to the service-related evolution
or other conditions found upon inspection or detected during use.
While most tires will need replacement before they achieve 10 years, it is
recommended that any tires in service 10 years or more from the date of
manufacture, including spare tires, be replaced with new tires as a simple
precaution even if such tires appear serviceable and even if they have not
reached the legal wear limit. For tires that were on an original equipment
vehicle (i.e., acquired by the consumer on a new vehicle), follow the
vehicle manufacturer ’s tire replacement recommendations, when speci-
fied (but not to exceed 10 years).
The date when a tire was manufactured is located on the sidewall of each
tire. Consumers should locate the Department of Transportation or DOT
code on the tire which begins with DOT and ends with the week and year
of manufacture. For example, a DOT code ending with “2204” indicates
a tire made in the 22nd week (May) of 2004.
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REMEMBER... TO AVOID DAMAGE TO YOUR TIRES AND
POSSIBLE ACCIDENT:
•CHECK TIRE PRESSURE AT LEAST ONCE EACH MONTH WHEN
TIRES ARE COLD AND BEFORE LONG TRIPS.
• DO NOT UNDERINFLATE/OVERINFLATE.
• DO NOT OVERLOAD.
• DRIVE AT MODERATE SPEEDS, OBSERVE LEGAL LIMITS.
• AVOID DRIVING OVER POTHOLES, OBSTACLES, CURBS OR
EDGES OF PAVEMENT.
• AVOID EXCESSIVE WHEEL SPINNING.
• IF YOU SEE ANY DAMAGE TO A TIRE, REPLACE WITH THE
SPARE AND VISIT ANY MICHELIN® TIRE RETAILER AT ONCE.
• IF YOU HAVE ANY QUESTIONS. CONTACT YOUR MICHELIN
TIRE RETAILER.
FAILURE TO OBSERVE ANY OF THE RECOMMENDED PRECAU-
TIONS CONTAINED IN THIS OWNER’S MANUAL CAN LEAD TO
ERRATIC VEHICLE BEHAVIOR AND/OR TIRE DAMAGE, POSSI-
BLY RESULTING IN AN ACCIDENT.
If you see any damage to your tires or wheels, contact your local
participating Michelin® tire retailer listed in the Yellow Pages, or visit
our web site listed below for dealer locations. If further assistance is
required, contact:
IN USA 1-800-847-3435 or write:
Michelin North America, Inc.
Attention: Consumer Care Department Post Office Box 19001
Greenville, SC 29602-9001
or visit: www.michelinman.com.
IN CANADA 1-888-871-4444 or write:
Michelin North America (Canada) Inc.
3020 Jacques-Bureau Avenue Laval, QuebecH7P 6G2
or visit: www.michelin.ca.
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NEXEN TIRE
TOTAL COVERAGE WARRANTY™
(Effective February 1, 2016)
FOR STEEL BELTED RADIAL TIRES MANUFACTURED BY NEXEN
TIRE
ABOUT NEXEN TOTAL COVERAGE WARRANTY
This limited warranty only applies to the original purchaser of new
replacement tires sold by NEXEN TIRE USA (as below NEXEN TIRE),
and has been used on the same vehicle that it was originally installed on.
This warranty applies to tires purchased after February 1st 2016. Tires
purchased before February 1st 2016 are subject to the previous published
warranty.
The Nexen Total Coverage Warranty offers the consumer the following
benefits:
Coverage for Defects in Workmanship and Materials
•Mileage Tread Wear Limited Warranty*
• Road Hazard Replacement Program*
• Roadside Assistance – Flat Tire Change or Tow Service
*Most, but not all Nexen Tire patterns come with a Mileage Tread Wear
Warranty and/or Road Hazard Replacement. Check each pattern for
coverage.
For purposes of this warranty, the term “usable tread life” will be
determined as having at least 2/32” (1.6 mm) of tread remaining evenly
across the tire. If less than 2/32” (1.6 mm) of tread remains at any point
on the face of the tire, the tire will be considered past its usable tread life
and subject to any and all conditions stated below.
WORKMANSHIP AND MATERIALS
All NEXEN tires are warranted against defects in workmanship and
material and will be replaced 100% free of charge for the initial warranty
period which is the first 2/32 (1.6 mm) of original usable tread life, or
within 12 months from the period of purchase, whichever comes first.
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After the 100% replacement term expires and the tire is still within 72
months from date of manufacture, the amount of credit will be deter-
mined by the percentage of original tread depth remaining on the tire.
Under all circumstances, the cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by the
consumer.
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by NEXEN TIRE are assigned a mileage
warranty that protects the consumer against premature tread wear. If a
tire reaches the end of its “usable tread life” before the stated mileage
warranty, the consumer will be issued a replacement Nexen tire on a pro
rata basis, which means the consumer will be responsible for a percent-
age of the replacement cost. In order to maintain tread wear warranty, all
tires must be rotated at least every 5,000-6,000 miles (8,000-10,000 km).
Under all circumstances, the cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by the
consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
•Ride complaints after the first 2/32 of tread wear or replacement of 3
or more tires from the same vehicle will not be accepted.
• Road hazard damage such as cuts, snags, punctures or tire repair,
bruises, impact breaks, etc. (Check Road Hazard Replacement Pro-
gram for patterns that are covered against this type of damage).
• Premature or irregular wear due to vehicle mechanical deficiencies or
failure to rotate the tires at recommended intervals.
• Tires on any vehicle registered and normally operated outside the
United States.
• Damage from incorrect mounting or dismounting of the tire, incorrect
application, water or other material trapped inside the tire during
mounting or failure to balance the tires.
• Damage from over or under inflation, overloading, fire, theft, and
defective vehicle mechanical conditions.
• Racing, off road use and misapplications of tire to vehicle.
• Ozone or weather cracking on tires after 48 months from the date of
manufacture or other abuse, misuse, tire alteration, run flat.
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•Any tires worn beyond the wear indicators. (Less than 2/32 remain-
ing tread depth). remaining tread depth).
• Flat spotting caused by improper storage or brake lock.
• Accident, fire, chemical corrosion, tire alteration or vandalism.
• Tire which D.O.T. identification number and/or brand name removed
intentionally.
• Loss of time or use, inconvenience or any incidental or consequential
damage.
• Original equipment tires on new vehicle. (See separate warranty, if
applicable, in your vehicle’s glove box.)
• Tires purchased as used.
• Tires used on Recreational Vehicles (For camping & Motor homes, etc.)
or in commercial service.
OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE
FOLLOWING:
•Failure to rotate tires as recommended voids the tread wear warranty.
• If tires are different size on front and rear of vehicle, and therefore can’t
be rotated, the mileage warranty for the rear tires will be half of the
stated mileage warranty.
•

tires
must
be
used
only
in

months,
which
are

deter-mined
to
be
September
1st
through
April
30th
of
the
following

year.
Documentation
is
required
showing
date
of
installation
and

removal
to
maintain
tread
wear
warranty.
ROAD HAZARD REPLACEMENT PROGRAM
Most patterns sold by NEXEN TIRE are covered by a road hazard
warranty that protects the consumer against non-repairable damage
caused by puncture, snag, cut, bruise or impact break. Typical road
hazards are nails, glass, potholes and other debris. Covered tires will be
eligible for a free replacement for the first 3/32 of original tread depth,
or for a period of two years from the date of purchase; whichever comes
first. If the DOT # on the tire is greater than 2 years from the adjustment
date, an invoice showing date of purchase is necessary. The cost of
mounting, balancing and any other service charges including applicable
taxes are required to be paid by the consumer.
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