CHRYSLER PACIFICA 2020 Vehicle Warranty

WHAT IS NOT COVERED UNDER THE ROAD HAZARD
REPLACEMENT PROGRAM
•A tire that is damaged due to vandalism.
• A tire that is damaged due to an accident.
• A tire that is repairable under Rubber Manufacturers Association
(RMA) standards.
• A tire that has failed due to commercial use.
• A tire that is damaged or failed due to racing or off road use.
• A tire that is damaged due to use of snow chains or studs.
• A tire that is damaged or failed due to irregular wear caused by
mechanical issues.
• Original equipment tires on new vehicle.
• Tires transferred from the vehicle that they were originally installed.
CONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard Replace-
ment Program, the consumer is responsible for the following:
•Any claims must be presented to an authorized NEXEN TIRE dealer.
• Submit or present a copy of the original purchase receipt with
documented automobile mileage at time of tire installation and of tire
dismounting.
• Submit a tire rotation record showing that all tires have been rotated at
least every 5,000-6,000 miles (8,000-10,000 km). Tire rotation record is
not necessary for Mileage claims when tire is within 2/32” difference
of remaining tread depth as measured from shoulder to shoulder on
the claim tire, and compared to the remaining tread depth of the
opposite front/rear or left/right tire.
• Complete and sign the NEXEN TIRE Claim Adjustment form provided
by the dealer, keep a copy for your records and leave the tire with the
dealer for warranty processing.
NEXEN TIRE
190

ROADSIDE ASSISTANCE
Patterns sold after May 1st 2014 by NEXEN TIRE in the United States and
Canada are eligible for a free 24/7/365 Roadside Assistance for a period
of 36 months from the purchase date. Upon purchasing Nexen tires, the
consumer will receive an activation card from the tire shop. An online
registration needs to be completed in order to have access to a toll free
phone number to call in case of a flat tire. A qualified professional will
change your flat tire with your spare tire free of charge. If a working spare
is not available, towing will be provided free of charge to the nearest
NEXEN TIRE dealer or authorized place of repair.
*Nexen Tire reserves the right to change the terms and conditions of all
warranties at any time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To
reduce the risk of tire failure we recommend the following:
•Maintain proper inflation pressure and do not use at under inflation or
over inflation. Pressure should be set at the level recommended by
vehicle manufacturer.
• Wheel alignment and balancing should be checked at regular intervals.
• Do not overload. The maximum load carrying capacity is molded on
the sidewall of the tire.
• Do not spin your tires excessively and avoid driving over curbs,
potholes, obstacles and edges of pavement.
• Never drive on smooth (bald) tires. By law, tires must be replaced
when 2/32 of tread depth remained, as indicated by tread wear
indicator molded in the tread grooves.
• Check your tires frequently for any scrapes, cuts, foreign objects,
separations or bulges. If damage is found, do not attempt to dismount
a tire yourself. Change damaged tire with the spare and contact your
local authorized NEXEN TIRE dealer immediately.
• Do not drive in excess of speed limits allowed by law or the maximum
speed justified by driving conditions.
• To achieve proper even wear and gain maximum tread life, tire
rotation at regular intervals is required.
NEXEN TIRE
191

For more information or service regarding NEXEN TIRE, please contact
your nearest Authorized NEXEN Dealer.
For more information, please call the toll-free technical support number:
1-800-57-NEXEN 1-800-576-3936 / 1-866-70-NEXEN 1-866-706-3936
NEXEN TIRE AMERICA INC.
21073 Pathfinder Road Suite 100 Diamond Bar, CA 91765 Toll Free Number
1-800-57-NEXEN 1-800-576-3936/ 1-866-70-NEXEN 1-866-706-3936
FAX: 1-909-781-6590 / 1-909-923-3991 www.NexenTireUSA.com
NEXEN TIRE
192

MILEAGE WARRANTY ADJUSTMENT TABLE
NEXEN TIRE
193

NEXEN TIRE194

WARRANTY INFORMATION PER TIRE
NEXEN TIRE
195

TIRE SERVICE RECORDPlease ensure that your dealer completes the information below at the recommended service interval.
NEXEN TIRE196

PIRELLI TIRES
PIRELLITIRES
PIRELLI
ORIGINAL
EQUIPMENT
&
REPLACEMENT
LIMITED

WARRANTY
PASSENGER
&
LIGHT
TRUCK
TIRES
What
Is
Warranted
and
Who
Is
Eligible
Under
the
Warranty?
Pirelli
Tire
Inc.
(PTI),
1111,
Boul.
Dr.
Frederik-Philips,
suite
506,
St.Laurent,

Quebec,
H4M
2X6,
warrants
to
the
original
purchaser
that
all
Pirelli
brand

or
PTI
private
brand
Original
Equipment
and
Replacement
Passenger
and

Light
Truck
radial
tires
with
a
complete
D.O.T.
identification
number
and

branded
Pirelli
or
a
PTI
private
brand,
which
are
supplied
by
PTI,
either

directly
or
through
an
authorized
Pirelli
Dealer,
and
which
are
mounted
on

passenger
cars,
vans
and
light
trucks
within
the
U.S.A.
and
Canada
will
be

free
from
defects
in
workmanship
and
materials.
The
Pirelli
Original

Equipment
&
Replacement
Limited
Warranty
is
subject
to
periodic


revision:

see
the
Warranty
section
at


–›

for

the
latest
version.
Original
Equipment
and
Replacement
Tires
Original
Equipment
Tires
are
defined
as
tires
supplied
as
original

equipment
by
the
vehicle
manufacturer
on
new
vehicles.
Original

Equipment
tires
are
backed
by
Workmanship
and
Materials
coverage.

The
PTI
Limited
Tread
wear
warranty
does
not
apply
to
Original

Equipment
tires.
Replacement
Tires
are
defined
as
tires
mounted
to
your
vehicle
after
the

Original
Equipment
tires
have
been
removed.
Replacement
Tires
are

backed
by
both
Workmanship
and
Materials
and
PTI


Limited
Tread
wear

coverage
as
defined
in
this
document.
Tire Registration
Please
request
your
dealer
register
your
replacement
tires,
provide
you

with
a
registration
card,
or
go
to

www.ca.pirelli.com
to
register
your

tires
on
line.
In
case
of
a
tire
recall,
we
can
reach
you
only
if
we
have
your

name
and
address.
Yo u
must
register
your
tires
to
be
on
our
list.
197

What Is The Adjustment Policy And For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material
anomalies during the initial warranty period, which is one year from the
date of original retail purchase of the vehicle or purchase of replacement
tires (purchase receipt required) or within the first 2/32” of the original
usable tread, whichever occurs first, the tire will be replaced with the
same or comparable tire at no charge to the owner. To receive consider-
ation for warranty coverage, tires must be returned to a PTI authorized
dealer. Tire Inspection Personnel designated by PTI make the final
determination regarding qualification for Workmanship and Materials
and Limited Tread wear coverage on tires submitted to Pirelli via an
authorized Pirelli dealer. If the tire is presented for ride related anomalies
the warranty period is one year from the date of original retail purchase
of the vehicle or purchase of replacement tires (purchase receipt required)
or within the first 2/32” of the original usable tread, whichever occurs
first. The owner must pay for any associated service charges, including
costs associated with mounting and balancing in both the aforemen-
tioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable
due to workmanship or material anomalies the owner must pay the cost
for a comparable new Pirelli brand or PTI private brand replacement tire
on a pro-rata basis. The authorized Pirelli Dealer will determine the cost
by multiplying the percentage of the original usable tread worn by the
current dealer selling price. The owner must pay for any associated
service charges, including costs associated with mounting and balancing
of the tire.
A tire has delivered its original usable tread life and is considered 100%
worn when the tread wear indicators (2/32” tread remaining) become
visible regardless of age or mileage.
PIRELLI TIRES198

•You are the original purchaser of the tires and have a copy of the
original invoice showing the application mileage.
• You are the owner of the vehicle on which the tires were originally
installed.
• The tires are Replacement tires (The PTI Treadwear Mileage Warranty
does not apply to Original Equipment tires).
• You have had the tires rotated every 8,000 to 11,000 kilometers.
• The tires are worn evenly across the tread, down to the treadwear
indicator (2/32”) at which time they are considered to be 100% worn
out. There cannot be more than a 2/32” tread depth difference across
the tire.
• Your servicing Pirelli Dealer has completed the Tire Rotation Record.
PIRELLI TIRES
199
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