CHRYSLER PACIFICA 2020 Vehicle Warranty

•PTI Mileage Warranty does not apply to Original Equipment fitments.
• Passenger and P-Metric Light Truck tires are not covered for mileage
when used on commercial vehicles or in commercial applications.
• Mileage warranty does not apply to Euro-metric tires purchased before
July 1, 2011.
• For vehicles equipped with staggered size fitments (different tire sizes
front and rear), the mileage warranty for the rear tires will be 50% of
the stated mileage warranty for that line.
• Run Flat tires will have a mileage warranty of 50% of the stated
mileage warranty for that line, not to exceed 50,000 kilometers,
whichever is lower.
Mileage Warranty
Tire Line Kilometers
Cinturato P3000 ........................... 135,000
P4 Four Seasons T ........................ 135,000
P4 Four Seasons H ....................... 105,000
P4 Four Seasons
T ................ 145,000
P4 Four Seasons
H .............. 110,000
Cinturato P5 T .............................. 135,000
Cinturato P5 H ............................ 105,000
P6 Four Seasons
.................. 75,000
Cinturato P7 All Season
.......... 110,000
P Zero Nero All Season .................. 75,000
P Zero All Season
................. 80,000
Scorpion™ ATR ........................... 80,000
Scorpion STR .............................. 100,000
Scorpion Verde All Season
....... 105,000
Scorpion Verde All Season* .............. (seebelow)
Scorpion Verde All Season Mileage Warranty
•All Scorpion Verde All Season tires produced in the year 2013 will be
eligible for 80,000 kilometers limited treadwear warranty for H and V
rated, and 105,000 kilometers limited treadwear for T rated.
• All Scorpion Verde All Season tires produced af ter the year 2013 are
not eligible for mileage warranty coverage.
PIRELLI TIRES
200

Road Hazard Policy For Run Flat Tires Only
Pirelli Run Flat tires are manufactured with technology that allows
limited low-inflation operation in the event of sudden loss of pressure.
Pirelli does not recommend the repair of run flat tires and as a result,
Pirelli provides road hazard coverage on all Pirelli produced tires that are
manufactured with run flat technology. To qualify for Run Flat Road
Hazard coverage, a completed claim form along with the tire exhibiting
the road hazard must be returned to Pirelli through an authorized Pirelli
dealer.
If a Run Flat tire becomes unserviceable due to workmanship or materials
anomalies or road hazard injury during the initial warranty period,
which is one year from the date of original retail purchase of the vehicle
or purchase of replacement tires (purchase receipt required) or within the
first 2/32” of the original usable tread, whichever occurs first, the tire will
be replaced with the same or comparable tire at no charge for the tire to
the owner. After the initial warranty period, if a Run Flat tire becomes
unserviceable due to workmanship or materials anomalies or road
hazard injury, the owner must pay the cost of a comparable new Pirelli
brand or PTI private brand replacement tire on a pro-rata basis. The
authorized Pirelli dealer will determine the cost by multiplying the
percentage of the original usable tread worn by the current dealer selling
price. The owner must pay for any associated service charges, including
costs associated with mounting and balancing of the tire. This Road
Hazard Policy is not a warranty. PTI does not warranty that a Pirelli tire
will not fail due to road hazard and does not authorize any person,
including authorized Pirelli dealers, to make such a warranty.
PIRELLI TIRES
201

•Tires on any vehicle registered and normally operated outside the
United States of America or Canada.
• Tires transferred from the vehicle on which they were originally
installed.
• Tires misapplied due to insufficient Speed Rating, Load Index, under-
sized or oversized tires.
• Tires damaged from improper mounting/dismounting practices,
abuse, misuse, or neglect.
• Tire dealer/retailer services: mounting, dismounting, balancing, stud-
ding, tire rotation, or wheel alignment.
• Mileage warranty on tires fitted as Original Equipment (Pirelli brand
tires supplied as original equipment on new vehicles).
• Passenger tires ( Euro-metric / P-metric ) used on commercial vehicles
or used in commercial applications.
• Tires in which any thing other than air or nitrogen has been used as the
support medium.
• Tires injected with liquid balancer or sealant or any other balancing
material.
• Tires which have been modified by the addition or removal of material
or any tire intentionally altered to change its appearance.
PIRELLI TIRES
Pirelli“Seal Inside” Technology
Select
Pirelli
tires
incorporate
“Seal
Inside”
technology,
a
construction

designed
to
stop
the
loss
of
air
from
a
tire
when
punctured
by
an
object.

Providing
the
puncture
does
not
compromise
the
structural
integrity
of

the
tire,
a
sealing
material
layer
prevents
possible
air
leakage
in
the
event

of
a
carcass
puncture.
The
“Seal
Inside
”
technology
is
not
designed
or
intended
to
be
a

permanent
repair,
and
is
only
meant


to
allow
the
consumer
to
go
to
a

Pirelli
dealer
for
an
inspection
to
determine
if
repair
or
replacement
is

needed.
Visit

IUUQTXXXQJSFMMJDPNUJSFTFOVTDBSMJHIUUSVDLGJOEZPVSUJSFT
UJSFVTFHVJEFXBSSBOUZUJSFXBSSBOUZ

for
more
information.
What IsNot Covered By The Warranty?
202

•Tires improperly repaired or with repairs not conforming to Tire and
Rubber Association of Canada standards, or with section repairs, or
with a self-vulcanizing plug only or patch only.
• Tires which have been recapped, or retreaded, or regrooved.
• Tires used in racing or other competitive events.
• Tires removed in multiples when only one tire can be claimed, or is
suspect of a claim.
• Ride related anomalies after the first 2/32” of treadwear.
• Tires which become unserviceable because of tire operation in excess of
tire/wheel manufacturers’ specifications and recommendations, in-
cluding spinning.
• Tires which become unserviceable because of a mechanical irregularity
in the vehicle such as misalignment, defective brakes, defective shock
absorbers or struts, or improper rims.
• Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains,
theft, run while flat, under inflated, over inflated or abused during
servicing.
• Tires affected by flat spotting caused by improper transport or storage.
• Tires which became unserviceable because of road hazard injuries (e.g.,
nails, glass, metal objects) or other penetrations or snags, bruises or
impact damage, except for those Run Flat lines/sizes specifically
covered by the Pirelli Road Hazard Policy.
• Tires with weather / ozone cracking which were purchased more than
four years prior to presentation for adjustment. (If no proof of
purchase date is available, the warranty will be four years from the
DOT date).
• Summer tires that developed surface cracks due to use in low ambient
temperatures. These include P Zero Silver, P Zero Trofeo, P Zero Corsa
System, P Zero, P Zero Rosso™, P Zero Nero, Cinturato P1, Cinturato
P7, Scorpion Zero™ and Scorpion Verde.
PIRELLI TIRES
203

How To Make A Claim Under This Warranty
The owner, when making a claim under the terms of this warranty, must
present the tire along with proof of purchase to any authorized Pirelli
Dealer. Once tires are returned to Pirelli by an authorized PTI dealer and
credit has been issued, submitted tires become the property of Pirelli.
To locate an authorized Pirelli Dealer in your area, refer to the Dealer
Locator at
www.ca.pirelli.com.
THIS IS THE ONLY EXPRESS WARRANTY GIVEN BY PTI, APPLI-
CABLE TO PIRELLI BRAND OR PTI PRIVATE BRAND ORIGINAL
EQUIPMENT OR REPLACEMENT PASSENGER CAR RADIAL AND
LIGHT TRUCK RADIAL TIRES. PTI DOES NOT MAKE ANY OTHER
EXPRESS WARRANTY OR ANY IMPLIED WARRANTY OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PTI
DOES NOT AUTHORIZE ANY OTHER PERSON, INCLUDING AU-
THORIZED PIRELLI DEALERS OR CAR MANUFACTURERS, OR CAR
DEALERS, TO CHANGE THIS WARRANTY OR CREATE ANY OTHER
OBLIGATION IN CONNECTION WITH PIRELLI TIRES. PTI WILL NOT
DO ANYTHING OTHER THAN WHAT IS STATED IN THIS WAR-
RANTY IF AN ANOMALY IS FOUND TO EXIST IN A PIRELLI BRAND
OR PTI PRIVATE BRAND ORIGINAL EQUIPMENT OR REPLACE-
MENT PASSENGER CAR OR LIGHT TRUCK RADIAL TIRE. ALL
OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY OBLIGATION
OR LIABILITY ON THE PART OF PTI FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES (SUCH AS A LOSS OF USE OF VEHICLE,
LOSS OF TIME OR INCONVENIENCE) ARISING OUT OF AN
ANOMALY.
Some provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from province to province.
If further assistance or information is needed, please contact:
Consumer Affairs Group Monday through Friday
8:00 AM to 6:00 PM Eastern Standard Time
Eastern Canada 1–800–363–0583
Ontario 1–800–828–2585
Western Canada 1–800–663–0148
PIRELLI TIRES
204

TIRE CARE AND SERVICE
1. Tire Sidewall Markings
PIRELLI TIRES
205

Tire Size:A combination of alphabetic and numeric characters that
indicate the nominal dimensions of a tire:
Load Index: a numerical code indicating the maximum load carrying
capacity of a tire at the maximum cold inflation pressure.
LOAD MAXIMUM LOAD PER TIRELOAD MAXIMUM LOAD PER
TIRE
INDEX Kg Lbs INDEX Kg Lbs
80 450 992 106 950 2094
81 462 1018 107 975 2149
82 475 1047 108 1000 2205
83 487 1074 109 1030 2271
84 500 1102 110 1060 2337
85 515 1135 111 1090 2403
86 530 1168 112 1120 2469
87 545 1201 113 1150 2535
88 560 1234 114 1180 2601
89 580 1278 115 1215 2679
90 600 1323 116 1250 2756
91 615 1356 117 1285 2833
92 630 1389 118 1320 2910
93 650 1433 119 1360 2998
94 670 1477 120 1400 3087
95 690 1521 121 1450 3197
96 710 1565 122 1500 3307
97 730 1609 123 1550 3417
98 750 1653 124 1600 3528
99 775 1708 125 1650 3638
100 808 1764 126 1700 3748
101 825 1819 127 1750 3859
102 850 1874 128 1800 3969
103 875 1919 129 1850 4079
104 900 1984 130 1900 4190
105 925 2039 131 1950 4300
PIRELLI TIRES
206

Speed Symbol: an alphabetic code indicating the maximum speed at
which the tire can carry a load corresponding to its Load Index under
specified service conditions.
SPEED SYMBOLMAXIMUM SPEED
KM/H MPH
L 120 74
M 130 80
N 140 86
P 150 93
Q 160 99
R 170 105
S 180 112
T 190 118
U 200 124
H 210 130
V 240 149
W 270 168
*ZR Y300 186
(Y) ABOVE 300 ABOVE 186
*For tires having a maximum speed capability above 149 mph, a “ZR”
may appear in the size designation; above 186 mph, a “ZR” must appear
in the size designation, including a ”Y” speed symbol in brackets.
Other Markings:
P-As part of the tire size designation (e.g., P205/65R15), is used to
indicate the tires intended for service on passenger cars.
LT -As part of the tire size designation (e.g. LT235/75R15), is used to
indicate the tires are intended for service on light truck vehicles.
M&S - Letters used to indicate a tire suitable for Mud and Snow and/or
All Season usage.
XL - As part of the size designation (e.g. P235/75R16 XL), is used to
indicate the tire can carry more load as the maximum inflation pressure
and load are greater than a standard load version. (Also could be called
REINFORCED).
PIRELLI TIRES
207

PIRELLITIRES
2. TireCategories
ALL
SEASON
TIRES
(ALL
WEATHER
TIRES):
Ti re s
that
are
designed
to

perform
in
a
variety
of
road
conditions
in
all
seasons
of
the
year.
An
all

season
tire
will
carry
“M+S”,
“M&S”,
or
“M/S”
designation
on
the

sidewall.
All
Season
tires
may
carry
a
Limited
Treadwear
Warranty

depending
on
line.
SUMMER
TIRES
(
MAXIMUM
PERFORMANCE,
HIGH
PERFOR-
MANCE,
ULTRA
HIGH
PERFORMANCE):
Summer
Performance


tires

offer
superior
handling,
grip
and
cornering
ability
compared
to
standard

tires.
They
are
rated
for
operation
at
higher
speeds.
Maximum
Perfor-
mance,
High
Performance
and
Ultra
High
Performance
categories
each

have
different
performance
characteristics,
UTQG
ratings
and
rate
of

wear
depending
on
line.
Some
lines
may
carry
a
limited
tr
eadwear

warranty.

TIRES
(SNOW
TIRES):


A
inter
tire
is
a
tire
with
a
tread
design

and
compound
made
specifically
for
snowy
and
icy
conditions
and
is

identified
by
M&S,
M+S
or
M/S
markings
on
the
sidewalls.
Ti re s

designed
for
use
in
severe
snow
conditions
are

further
identified
with
a

pictograph
of
a
mountain
with
a
snowflake
on
the
sidewalls
and
must

meet
specific
snow
performance
test
requirements.
Pirelli
Winter
tires
do

not
carry
a
mileage
warranty.
The
information
provided
above
is
an
overview
of
tire
types.
Tread

patterns
and
rubber
compounds
vary
among
the
seasonal
tire
types
and

pr ovide


varying
performance
characteristics
and
limitations
based
on

your
individual
needs
and
vehicle
specifications.
Summer
performance

tires
are
different
than

and
all
season
types.
To
determine

which
Pirelli
lines
carry
a
Limited
Treadwear
Warranty,
please
refer
to

The
PTI
Treadwear
Mileage
Warranty
Conditions
and
Mileage
Warranty

sections
found
in


this
document.
3. Pressure Recommendations
Recommended
tire
inflation
pressures
for
your
vehicle
can
be
found

either
on
your
vehicle’s
tire
placard
or
in
your
vehicle
owner ’s
manual.

Correct
pressures
are
related
to
load,
speed
and
vehicle
handling
and
are

vital
for
even
braking,
maximum
traction
and
good
tire
life.
Under
no

circumstances
should
your
tire’s
cold
inflation
pressure
be
less
than

that

indicated
on
your
vehicle’s
tire
placard
or
in
your
vehicle
owner ’s

manual
or
higher
than
the
maximum
cold
inflation
pressure
molded
on
208

to the tire’s sidewall. Under inflation causes excessive flexing, deteriora-
tion of the tire and rapid wear of the tread edges. Over inflation results
in an uncomfortable ride, a reduced area of tire contact with the road
surface (i.e., smaller tire footprint), higher susceptibility to impact
damage and rapid wear on the tread center.
WARNING!
Driving on tires with improper inflation pressure is dangerous.
These situations can cause a tire failure, including tread/belt
separation, even at a later date, which could lead to an accident and
serious personal injury or death.
Inflation pressure must be checked at least once a month and should be
checked only when the tire is cold or before it has been driven. Driving
even a short distance (1 kilometer or 2 to 3 minutes) causes tires to heat
up and the air pressure to increase approximately 4 psi. In case it is
necessary to adjust the air pressure in tires that have been driven, the air
pressure should be increased to a gauge reading of 4 psi higher than the
recommended cold inflation pressure.
For Example Only:
Gauge Reading of Hot Tire: 27 PSI.
Recommended Cold Inflation Pressure: 26 PSI
Desired Gauge Reading of Hot Tire: 26 PSI + 4 PSI = 30 PSI
Therefore: Add 3 PSIPIRELLI TIRES
Check

the
cold
inflation
pressure
on
the
tires,
at
least
by
the
next
day.

Never
reduce
or
“bleed”
pressure
from
hot
tires
since
your
tires
will
then

be
underinflated
when
they
cool
down.
Always
use
a
reliable
pressure

gauge.
4. UHP Summer Tires
Rubber
compounds
formulated
for
ultra
high
performance
ž––Ž›
tires

can
lose
flexibility
and
may
develop
random
surface
cracks
at
cold

temperatures.
Therefore
extra
care
should
be
used
in
handling
tires
in
this

condition.
These
compounds
are
optimized
for
maximum
dry
and
wet

performance
in
warm
conditions.
Special
tread
compounds
in
these
tir
es

will
have
decreased
performance,


such
as
lateral
and
braking
traction,
at

temperatures
below
7°
C
or
when
driving
on
snow
or
ice.
Therefore,
it
is

recommended
to
install

tires
in
these
conditions.
209