CHRYSLER PACIFICA 2020 Vehicle Warranty

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authorizedtiredealer forrecommended safeoperating speeds,loading
and cold tireinflation pressures.
While studded tiresimprove performance onice, skid andtraction
capability onwet ordry surfaces maybepoorer thanthatofnon-studded
tires. Some states prohibit studded tires;therefore, locallawsshould be
checked beforeusingthesetiretypes.
Spare Tires—IfEquipped
NOTE:
For vehicles equipped withTireService Kitinstead ofaspare tire,please
refer to“Tire Service Kit”in“In Case OfEmergency” inyour
Owner ’s Manualforfurther information.
CAUTION!
Because of the reduced ground clearance, do not take your vehicle
through an automatic car wash with a compact or limited use
temporary spare installed. Damage to the vehicle may result.
TIRES
SpareTireMatching Original Equipped Tire And Wheel —If
Equipped
Your vehicle maybeequipped withaspare tireand wheel equivalent in
look andfunction tothe original equipment tireand wheel found onthe
front orrear axle ofyour vehicle. Thisspare tiremay beused inthe tire
rotation foryour vehicle. Ifyour vehicle hasthisoption, refertoan
authorized tiredealer forthe recommended tirerotation pattern.
Compact Spare Tire—IfEquipped
The compact spareisfor temporary emergency useonly. Yo ucan identify
if your vehicle isequipped withacompact sparebylooking atthe spare
tire description onthe Tire andLoading Information Placardlocatedon
the driver ’s side #QJMMBS
 UIF SFBS FEHF PG UIF ESJWFST TJEF EPPS oron the
sidewall ofthe tire. Compact sparetiredescriptions begin withthe
letter “T”or“S” preceding thesize designation. Example:T145/80D18
103M.
T, S = Temporary Spare Tire
Since thistire

 has limited treadlife,theoriginal equipment tireshould be
repaired (orreplaced) andreinstalled onyour vehicle atthe first
opportunity.
Do not install awheel coverorattempt tomount aconventional tireon
the compact sparewheel, sincethewheel isdesigned specifically forthe
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compact spare tire. Do not install more than one compact spare tire and
wheel on the vehicle at any given time.
WARNING!
Compact and collapsible spares are for temporary emergency use
only. With these spares, do not drive more than 50 mph (80 km/h).
Temporary use spares have limited tread life. When the tread is
worn to the tread wear indicators, the temporary use spare tire needs
to be replaced. Be sure to follow the warnings, which apply to your
spare. Failure to do so could result in spare tire failure and loss of
vehicle control.
CollapsibleSpare Tire— IfEquipped
The collapsible spareisfor temporary emergency useonly. Yo ucan
identify ifyour vehicle isequipped withacollapsible sparebylooking at
the spare tiredescription onthe Tire andLoading Information Placard
located onthe driver ’s side #QJMMBS
 UIF SFBS FEHF PG UIF ESJWFST TJEF EPPS
or on the sidewall ofthe tire.
Collapsible sparetiredescription example:165/80-17 101P.
Since thistirehaslimited

 tread life,theoriginal equipment tireshould be
repaired (orreplaced) andreinstalled onyour vehicle atthe first
opportunity.
Inflate collapsible tireonly after thewheel isproperly installedtothe
vehicle. Inflatethecollapsible tireusing theelectric airpump before
lowering the vehicle.
Do not install awheel coverorattempt tomount aconventional tireon
the collapsible sparewheel, sincethewheel isdesigned specifically for
the collapsible sparetire.
WARNING!
Compact and Collapsible spares are for temporary emergency use
only. With these spares, do not drive more than 50 mph (80 km/h).
Temporary use spares have limited tread life. When the tread is
worn to the tread wear indicators, the temporary use spare tire needs
to be replaced. Be sure to follow the warnings, which apply to your
spare. Failure to do so could result in spare tire failure and loss of
vehicle control.
TIRES
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Full Size Spare — If Equipped
The full size spare is for temporary emergency use only. This tire may
look like the originally equipped tire on the front or rear axle of your
vehicle, but it is not. This spare tire may have limited tread life. When the
tread is worn to the tread wear indicators, the temporary use full size
spare tire needs to be replaced. Since it is not the same as your original
equipment tire, replace (or repair) the original equipment tire and
reinstall on the vehicle at the first opportunity.
Limited Use Spare — If Equipped
The limited use spare tire is for temporary emergency use only. This tire
is identified by a label located on the limited use spare wheel. This label
contains the driving limitations for this spare. This tire may look like the
original equipped tire on the front or rear axle of your vehicle, but it is
not. Installation of this limited use spare tire affects vehicle handling.
Since it is not the same as your original equipment tire, replace (or repair)
the original equipment tire and reinstall on the vehicle at the first
opportunity.
WARNING!
Limited use spares are for emergency use only. Installation of this
limited use spare tire affects vehicle handling. With this tire, do not
drive more than the speed listed on the limited use spare wheel.
Keep inflated to the cold tire inflation pressures listed on your Tire
and Loading Information Placard located on the driver ’s side B-Pillar
or the rear edge of the driver ’s side door. Replace (or repair) the
original equipment tire at the first opportunity and reinstall it on
your vehicle. Failure to do so could result in loss of vehicle control.
TIRES22

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DEPARTMENTOF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tiregrading categories wereestablished bythe Na-
tional Highway TrafficSafetyAdministration. Thespecific grade
rating assigned bythe tire’s manufacturer ineach category isshown
on the sidewall ofthe tires onyour vehicle.
All passenger vehicletiresmust conform toederal safetyrequire-
ments inaddition tothese grades.
Treadwear
The readwear gradeisacomparative rating,basedonthe wear rate
of the tire when tested undercontr

olledconditions onaspecified
government testcourse. Forexample, atire graded 150would wear
one and one-half timesaswell onthe government courseasatire
graded 100.Therelative performance oftires depends
upon theactual
conditions oftheir use,however, andmay depart significantly from
the norm duetovariations indriving habits,service practices, and
differences inroad characteristics andclimate.
Traction Grades
The raction grades, fromhighest tolowest, areAA, A,B,and C.
These grades represent thetire’s

 ability tostop onwet pavement, as
measured undercontrolled conditions onspecified government test
surfaces ofasphalt andconcrete. Atire marked Cmay have poor
traction performance.
WARNING!
The traction grade assigned to this tire is based on straight-ahead
braking traction tests, and does not include acceleration, corner-
ing, hydroplaning, or peak traction characteristics.
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
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WARNING!
The temperature grade for this tire is established for a tire that is
properly inflated and not overloaded. Excessive speed, under-
inflation, or excessive loading, either separately or in combina-
tion, can cause heat buildup and possible tire failure.
DEPARTMENTOF TRANSPORTATION UNIFORMTIREQUALITY GRADES
Temperature Grades
The emperature gradesareA(the highest), B,and C,representing
the tire’s resistance tothe generation ofheat anditsability todissipate
heat, when tested under controlled conditions onaspecified indoor
laboratory testwheel.
Sustained hightemperature cancause thematerial ofthe tire to
degenerate andreduce tirelife, andexcessive
temperature canlead to
sudden tirefailure. Thegrade Ccorresponds toalevel ofperfor-
mance, whichallpassenger vehicletiresmust meetunder theFederal
Motor Vehicle SafetyStandard No.109. Grades Band Arepresent
higher levelsofperformance onthe laboratory testwheel, thanthe
minimum requiredbylaw .
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Page 26 of 270

TIREWARRANTY
TireLimited Warranty And Adjustment Policy
Whenatire isremoved fromservice duetoacovered warranty condition
under atire manufacturer ’s “LimitedWarranty Program”, youmay be
eligible forafree tirereplacement oracomparable newtireona
“prorated basis”.
Certain conditions, suchasirregular wearortire damage duetoroad
hazards, collision, improper inflation,intentional alteration,andmisuse,
are excluded fromtheLimited Warranty Program.TheLimited W

arranty
Program expireswhenyourtireseither weartoaspecified treaddepth,
and/or afteraperiod oftime from thedate ofpurchase, asstated inthe
Tire Warranty inthis manual.
NOTE:
Refer tothe Tire Warranty inthis manual for
specific information
relating tothe tire manufacturer ’s limitedwarranty forthe tires installed
on your vehicle. Ifyou have anyquestions regarding thelimited tire
warranty coverage, contactyourlocalauthorized dealeroryour local
authorized tiredealer.
Disclaimer:
THE TIRE MANUFACTURER’S LIMITEDWARRANTY PROGRAM,
THE DETAILS OFWHICH CANBE

 FOUND INTHIS MANUAL, THE
TIRE MANUFACTURER’S WEBSITEORATANY AUTHORIZED SER-
VICE CENTER AREINLIEU OFALL OTHER REMEDIES ORWAR-
RANTIES, EXPRESSORIMPLIED, ARISINGBYLAW OROTHERWISE,
INCLUDING FITNESSFORAPARTICULAR PURPOSEORMER-
CHANTABILITY. THETIRE MANUFACTURER EXPRESSLYDIS-
CLAIMS LIABILITY FORINDIRECT
,SPECIAL, INCIDENTAL OR

CON-
SEQUENTIAL DAMAGES,LOSTPROFIT, LOSSOFBUSINESS, LOSS
OF GOODWILL, LOSSOFREPUTATION, PUNITIVEORANY OTHER
DAMAGE, COSTORLOSS OFANY KIND. SOMESTATES AND
PROVINCES DONOT ALLOW THEEXCLUSION ORLIMITATION OF
INCIDENTAL ORCONSEQUENTIAL DAMAGES,SOTHE ABOVE
LIMIT ATION OREXCLUSION MA

Y NOT APPLY TOYOU.
WARNING!
Refer to the Owner ’s Manual online for complete warning informa-
tion that could prevent accidents, injuries and even deaths.
TIRE WARRANTY
25

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WARNING!
Death, serious injury and/or property damage may result from tire
failure due to tire damage and/or improper tire maintenance.
•All tires (including spare)should beinspected regularlybya
qualified technician forsigns ofwear, andsigns ofdamage, suchas
puncture, impact,improper maintenance, VOEFSJOGMBUJPO orover-
inflation andoverloading.
• Only qualified personsshouldrepairtires.SeeRubber Manufac-
turer’s Association (RMA)established repairprocedures at
www.rma.org forinformation onproper repairprocedures.
• Only specially trained persons should mount

tires.
Check YourTires ForDamage
Frequent (atleast monthly) inspection ofyour tiresforsigns ofdamage,
uneven treadwearandtheir general condition isimportant forsafety.
Impacts, penetrations, cracks,knots,bulges orair loss always require tire
removal andexpert inspection.
NOTE:
All tire warranties aremade bythe tire manufacturer. Tiresarenot

covered underyourNew Vehicle Limited Warranty.
TIRE WARRANTY
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BFGOODRICHTIRES
ABOUTTHISWARRANTY
Asthe original purchaser ofaBFGoodrich brandpassenger orlight truck
tire, youarecovered byallthe benefits andconditions (subjecttothe
maintenance recommendations andsafety warnings) containedinthis
booklet. Toensure yourunderstanding ofand compliance withtheterms
and conditions ofthis warranty, pleasereaditcarefully. Itis essential that
you

 also read andunderstand thesafety andmaintenance recommenda-
tions fortires contained inthis booklet.
WHAT ISCOVERED ANDFOR HOW LONG
Passenger andLight Truck Tires
BFGoodrich brandpassenger andlight truck tires,usedinnormal service
on the vehicle onwhich theywere originally fittedandinaccordance
with themaintenance recommendations andsafety warnings contained
in the attached owner ’smanual,arecovered bythis warranty against
defects inworkmanship andmaterials forthe life ofthe original usable
tread, orœ’¡ years fromthedate ofpurchase, whichever occursfirst.At
that time, allwarranties, expressorimplied, expire.Thelifeofthe
original usabletreadisthe original treaddown tothe level ofthe
tread wearindicators -2/32 ndsofan inch (1.6mm) oftread
remaining. Dateofpurchase isdocumented bynew vehicle registration
or tire sales invoice. Ifno proof ofpurchase isavailable, coveragewillbe
based onthe date ofmanufacture. Replacementwillbemade in
accordance withtheterms andconditions describedunder“How
Replacement ChargesareCalculated”.
Note:
our vehiclemanufacturer mayprovide additional tirewarranty
coverage overand above whatisprovided byBFGoodrich.
Consult yourvehicleowner ’s manualforfurther information.
WHATISNOT COVERED
Tires Which Become Unserviceable DueTo :
• Road hazard injury(e.g.,acut, snag, bruise, impact damage or
puncture)
• Incorrect mounting ofthe tire, tire/wheel imbalanceorimproper
repair
BFGOODRICH TIRES
27

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•Misapplication,
impropermaintenance, racing,underinflation,
overinflation orother abuse
• Operation
withoutaproperly functioning lowpressure warning
system, forComp T/A® ZRSSS tires
• Uneven
orrapid wearwhich iscaused bymechanical irregularity in
the vehicle suchaswheel misalignment, (ameasured treaddifference
of 2/32 ndsofan inch (1.6mm) ormore across thetread onthe same
tire)
• Accident, fire,chemical corrosion, tirealteration orvandalism
• Flat spotting causedbyimproper storageorbrake lock
• The
adding ofliquid, solidorgaseous materials otherthanair
,nitrogen
or carbon dioxide

 (for example, waterbase sealersorbalancing
substances)
• Ozone orweather checking
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger And Light Truck Tires Workmanship/Materials
BFGOODRICH TIRES
Atire which becomes unserviceable duetoacondition coveredbythis
workmanship andmaterials limitedwarranty willbereplaced witha
comparable newBFGoodrich brandtire,freeofcharge, when2/32ndsof
an inch (1.6mm) orless ofthe original treadisworn, (or25% orless,
whichever ismor
ebeneficial toyou) andwithin
12 months ofthe date of
purchase. Thecost ofmounting andbalancing thetire isincluded. Yo u
pay thecost ofany other service charges andapplicable taxes.
When morethan2/32 ndsofan inch (1.6mm) ofthe original treadhas
been worn (ormore than25%, whichever is

 more beneficial toyou) or
after 12months fromthedate ofpurchase, youmust paythecost ofa
comparable newBFGoodrich brandpassenger orlight truck replacement
tire onaprorated basis.Theretailer shalldetermine thecharge by
multiplying thepercentage ofthe original usabletr
eadworn bythe
current sellingpriceatthe adjustment locationorthe price onthe current
BFGoodrich brand‹ase™rice •ist,whichever islower. Thislistisbased
on apredetermined priceintended tofairly represent theactual selling
price ofthe tire.
Yo u pay thecost ofmounting,

balancing, BOEany other service
chargesand applicabletaxes.
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WHATYOUMUST DOWHEN MAKING A CLAIM
When making aclaim under theterms ofthis limited warranty youmust
present yourtire(s), yourvehicle, andyour original invoicetoapartici-
pating BFGoodrich brandtireretailer. BFGoodrich brandtireretailers are
listed inthe: ellow1 agesunder “TireDealers-Retail”. Personalidentifi-
cation (i.e.Driver ’s License,CreditCard,etc.)and vehicle registration
may berequir

ed. Yo u pay anyservice charges fornormal vehicleand
tire maintenance.
CONDITIONS ANDEXCLUSIONS
This limited warranty doesnotprovide compensation forloss oftime,
loss ofuse ofvehicle, inconvenience orincidental orconsequential
damages.
Ti re s presented forclaim remain theproperty ofthe consumer and
BFGoodrich brandaccepts noresponsibility forloss of,ordamage to,
tires which areinthe custody orcontrol ofaBFGoodrich tireretailer for
the

 purpose ofinspection forwarranty adjustment.
In the event ofadisputed claim,theconsumer mustmake thetire
available forfurther inspection. Tiresaccepted forclaim become the
property ofMichelin NorthAmerica Inc.
No BFGoodrich brandrepresentative, employeeorretailer hasthe
authority tomake orimply anyrepresentation, promiseor

 agreement,
which inany way varies fromtheterms ofthis limited warranty. This
limited warranty appliesonlyinthe United StatesandCanada.
SAFETY MAINTENANCE INFORMATION
Read yourTi reOwner ’s Manual,theinformation onthe sidewall ofyour
tires, yourvehicle owner ’s manualandvehicle tireinformation placard
for essential safetyandmaintenance information.
When service isrequired:
 Contact aparticipating BFGoodrichtireretailer listedinyour yellow
pages.
 Ifadditional assistanceisneeded inlocating aBFGoodrich retailer,
please call orwrite to

 Consumer Relationsaslisted onpage ZZ.
BFGOODRICH TIRES
29

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