maintenance CHRYSLER PACIFICA 2020 Vehicle Warranty

your vehicle owner ’s manual, even though the tire has lost all air! That
means time to exit from the highway and get to a place where the tire can
be inspected, replaced, or possibly returned to service. The distance that
can safely be travelled following an air loss incident will depend upon
the conditions under which the vehicle is operating, the degree of air loss,
the extent of the damage causing the air loss, the ambient temperature,
the load, and the operating speed of the vehicle. The fewer miles you
travel after an air loss incident, the greater the likelihood that the tire can
be re-inflated (or, if punctured, repaired) and returned to service.
Pax System
The MICHELIN® PAX® System is a very sophisticated system that
includes the tire, support ring and gel, pressure sensing device, and
wheel. In the event of a loss of tire air pressure, with this system you can
still carefully maneuver the vehicle at speeds up to 55 miles per hour, for
a distance of up to 125 miles, even though a tire has lost all air! That
means time to get off the highway and get to a place where the tire can
be inspected, replaced, or possibly repaired and returned to service.
That’s peace of mind!
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WARRANTY
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires MICHELIN® Passenger and Light
Truck tires, used in normal service on the vehicle on which they were
originally fitted and in accordance with the maintenance recommen-
dations and safety warnings contained in the attached owner ’s manual,
are covered by this warranty against defects in workmanship and
materials for the life of the original usable tread, or 6 years from the
date of purchase, whichever occurs first. At that time, all warranties,
express or implied, expire. The usable tread is the original tread down
to the level of the tread wear indicators - 2/32 nds of an inch (1.6 mm)
of tread remaining. Date of purchase is documented by new vehicle
registration or tire sales invoice. If no proof of purchase is available,
coverage will be based on the date of manufacture.
Replacement will be made in accordance with the terms and conditions
described under “How Replacement Charges are Calculated”.
MICHELIN160

MICHELIN
NOTE:

:our
vehicle
manufacturer
may
provide
additional
tire
warranty

coverage
over
and
above
what
is
provided
by
Michelin.
Consult
your

vehicle
owner ’s
manual
for
further
information.
NOTE:

Some
MICHELIN®
Self-Supporting
Zero
Pressure
(ZP)
tires
can
only
be

mounted
on
special
SH-M
(Symmetric
Hump
-
Modified)
wheels.
These

tires
bear
the
special
SH-M
designation,
molded
into
the
sidewall
of
the

tire,
next
to
the
ZP
designation.
DO
NOT
MOUNT
A
TIRE
WITH
THE

SH-M
DESIGNA TION

ON
THE
SIDEW ALL


ON
A
STANDARD

WHEEL.
DOING
SO
VOIDS
THIS
LIMITED
WARRANTY
AND
COULD

CAUSE
THE
TIRE
TO
BECOME
UNSERVICEABLE
AT
LOW
OR
ZERO

PRESSURE,
RESULTING
IN
SERIOUS
PERSONAL
INJURY
OR
DEA TH.

Treadwear
–
Mileage


Warranty
Coverage
for
MICHELIN®
Passenger

and
Light
Truck
Tires
MICHELIN®
passenger
and
light
truck
tires
are
covered
by
a
manufac-
turer ’s
limited
warranty
for
treadwear.
For
the
mileage
warranty
associ-
ated
with
a
specific
tire
line,
please
see
your
Michelin
tire
retailer
or
visit

us
at

www.michelinman.com/promise.
Some
vehicles
come
from
the

vehicle
manufacturer
with
“split
fitments”
–
meaning
different
size
tires

on
the
front
and
rear
axles.
Because
these
tires
cannot
be
rotated
as

recommended
by
Michelin,
the
mileage
warranty
on
each
rear
tire
will

cover
half
the
number
of
miles
as
the
standard
mileage
warranty
for
that

particular
tire
design.
Michelin
Self-Supporting
Zero
Pressure
(ZP)
tires

have
the
same
mileage
warranty
as
the
standard
tire
line
of
which
they

are
a
part,
up
to
but
not
exceeding
30,000
miles.
DOT-approved
compe-
tition
tires
(e.g.,
MICHELIN®
Pilot®
Sport
Cup
tires)
are
excluded
from

any
mileage
warranty .

MICHELIN®

tires
must
be
used


during


months
only,
defined
as
a
period


beginning
on
or
after
September

1st
of
a
given
year
and
ending
no
later
than
April
30th
of
the
following

year.
MICHELIN

tires
require
documentation
of
the
timing
of
the

installation
and
removal
of
the
tires
each

to
maintain
coverage

under
the
limited
warranty
for
treadwear .
An
important
reminder:
No
tire
manufacturer


can
guarantee
you
a
certain
number
of
miles
from

a
given
tire.
Driving
habits,
driving
conditions,
road
conditions,
and

vehicle
maintenance
all
play
a
part
in
the
tread
life
of
a
tire.
If
a
tire
does

not
reach
the
warranted
mileage,
and
the
owner
of
the
tires
has
complied

with
the
terms
and
conditions
of
the
warranty,
Michelin
will
replace
the



tires
as
described
under
“How
Replacement
Charges
are
calculated”.
161

Temporary Spares
MICHELIN® temporary spare tires are covered by this warranty for 6
years from the date of purchase or until the first 2/32 nds of an inch (1.6
mm) of the original tread is worn off. Date of purchase is documented by
new vehicle registration or tire sales invoice. If no proof of purchase is
available, coverage will be based on date of manufacture. At that time, all
warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
•Road hazard injury (e.g., a cut, snag, bruise, impact damage or
puncture);
• Incorrect mounting of the tire, tire/wheel imbalance or improper
repair;
• Misapplication, improper maintenance, racing, underinflation, overin-
flation or other abuse;
• Uneven or rapid wear which is caused by mechanical irregularity in
the vehicle such as wheel misalignment, (a measured tread difference
of 2/32 nds of an inch (1.6 mm) or more across the tread on the same
tire);
• Accident, fire, chemical corrosion, tire alteration, or vandalism;
• Use in commercial applications for tread wear; by this warranty for 6
years;
• Flat spotting caused by improper storage or brake lock;
• The addition of liquid, solid or gaseous materials other than air,
nitrogen or carbon dioxide (for example, waterbase sealers or balanc-
ing substances);
• Cosmetic ozone or weather cracking;
• Use of MICHELIN Self-Supporting Zero Pressure (AP) tires without a
properly operating low air pressure warning system.
MICHELIN
162

2. The tires have been rotated and inspected by a participating MI-CHELIN® tire retailer every 7,500 miles, and the attached Mounting
and Rotation Service Record has been fully completed and signed;
3. The completed Service Record form, Original Owner/Tire Installation Information form, and the Original Invoice are presented to a partici-
pating Michelin tire retailer at the time of adjustment claim; and
4. The tires have not become unserviceable due to a condition listed under.
MICHELIN
WHAT ISNOT COVERED
WHAT
YOU
MUST
DO
WHEN
MAKING
A
CLAIM
When
making

a
claim
under
the
terms
of
this
limited
warranty,
you
must
present

your
tire(s)
to
a
participating
Michelin
retailer.
The
vehicle
on

which
the
tires
were
used
must
be
available
for
inspection.
Michelin

tire
retailers
are
listed
in
the
yellow
pages
under
“Tire
Dealers-
Retail”.
Personal
identification
(i.e.
Driver’s
License,
Credit
Card,

etc.)
and
vehicle
registration
may
be
required.
Yo u
pay
service

charges
for
normal


vehicle
and
tire
maintenance.
CONDITIONS ANDEXCLUSIONS
This
limited
warranty
does
not
provide
compensation
for
loss
of
time,

loss
of
use
of
vehicle,
inconvenience
or
incidental
or
consequential

damages.
Ti re s
presented
for
claim
remain
the
property
of
the
consumer

and
Michelin
accepts
no
responsibility
for
loss
or
damage
to
tires
which

are
in
the
custody
or
control
of
a
Michelin
tire
retailer
for
the

purpose
of

inspection
for
warranty
adjustment.
In
the
event
of
a
disputed
claim,
the
consumer
must
make
the
tire

available
for
further
inspection.
Ti re s
accepted
for
claim
become
the
property
of
Michelin
North
America,

Inc.
No
Michelin
representative,
employee
or
retailer
has
the
authority
to

make
or
imply
any
representation,
promise
or

agreement,
which
in
any

way
varies
from
the
terms
of
this
warranty.
This
warranty
applies
only
in
the
United
States
and
Canada.
164

SAFETY MAINTENANCE INFORMATION
Read your Tire Owner ’s Manual, the information on the sidewall of your
tires, your vehicle owner ’s manual and vehicle tire information placard
for essential safety and maintenance information. When service is
required:
1. Contact a participating Michelin tire retailer listed in your local yellowpages.
2.
If additional assistance in locating a participating Michelin tire retailer is
required, please call the phone number listed for your area on page
184.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND
INSTRUCTIONS CONTAINED IN THIS MANUAL MAY RESULT
IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE
MARKETING, SALE OR PERFORMANCE OF THE PURCHASED PROD-
UCT AGAINST MICHELIN NORTH AMERICA, INC. AND ITS AGENTS,
EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER CORPORA-
TIONS, RELATED CORPORATE ENTITIES, PREDECESSORS, SUCCES-
SORS OR ASSIGNS (HEREINAFTER COLLECTIVELY “MICHELIN”)
SHALL BE SUBJECT TO BINDING ARBITRATION. You and Michelin
acknowledge your and its right to litigate claims, disputes and controversies
arising out of or in connection with this limited warranty or the marketing,
sale or performance of the purchased product in court, but prefer to resolve
any such claims, disputes and controversies through arbitration and hereby
waive the right to litigate such claims, disputes and controversies in court
upon election of arbitration by either party. Therefore, you and Michelin
agree that all claims, disputes, and controversies between you and Michelin
arising out of or in connection with this limited warranty, or any other
warranties, express or implied, including a failure of warranty, or any claims
arising out of or in connection with the marketing, sale or performance of the
purchased product, including but not limited to claims for consumer fraud or
brought under any consumer protection statute, but excluding claims for
personal injury or property damage, shall be finally resolved solely by
MICHELIN
165

arbitration, upon election by either party, according to the formal dispute
resolution procedures then in effect of the National Arbitration Forum, or if
the National Arbitration Forum is no longer conducting such arbitrations, a
successor organization thereto or such other private arbitration service as you
and Michelin North America, Inc. shall mutually agree (the actual authority
involved, the “Arbitral Body”). The Arbitral Body shall decide the issues
submitted in accordance herewith, provided that all substantive questions of
law will be determined under the laws of the State in which you purchased
the product at issue. You agree that no claim subject to arbitration shall be
arbitrated as a class action, or on a class-wide or representative basis, or on
behalf of the general public, or on behalf of other persons that may be
similarly situated. You agree that you do not have the right to act as a private
attorney general, a class representative, or to participate as a member of a
class of claimants with any claim subject to arbitration. You further agree that
no claim subject to arbitration shall be heard by a jury and that any judgment
or award of the Arbitral Body will be final and not subject to judicial review.
All arbitrations will be conducted as document hearings. Each party shall
bear its own costs arising from and associated with the document hearing
with MICHELIN the exception of the arbitrator ’s fee which will be borne by
all parties in equal shares. If either party requests any procedures beyond a
document hearing, the requesting party will be responsible for all fees,
including filing and administrative fees, above and beyond the fees required
for document hearings. Any award of the arbitrator(s) may be entered as a
judgment and shall be enforceable in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information about arbitration may be obtained and
claims may be filed at any office of the National Arbitration Forum or at P.O.
Box 50191, Minneapolis, MN 55405.
TIRE DISABLEMENT
SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact
damage, improper inflation, overloading or other conditions resulting
from use or misuse. Tire failures, such as a rapid air loss or a tread and
belt detachment, may increase risk of injury or death and/or property
damage. To reduce the risk of a tire failure, Michelin recommends you
thoroughly read and follow the recommendations in the Michelin
Owner ’s Manual, vehicle owner ’s manual, tire placard information, and
tire sidewall information regarding safety warnings, proper tire use and
maintenance.
MICHELIN166

SERVICE LIFE FOR PASSENGER CAR AND LIGHT TRUCK
TIRES INCLUDING SPARE TIRES
The following recommendation applies to passenger car and light truck
tires. Tires are composed of various types of material and rubber
compounds, having performance properties essential to the proper
functioning of the tire itself. These component properties evolve over
time. For each tire, this evolution depends upon many factors such as
weather, storage conditions, and conditions of use (load, speed, inflation
pressure, maintenance etc.) to which the tire is subjected throughout its
life. This service-related evolution varies widely so that accurately
predicting the serviceable life of any specific tire in advance is not
possible.
That is why, in addition to regular inspections and inflation pressure
maintenance by consumers, it is recommended to have passenger car and
light truck tires, including spare tires, inspected regularly by a qualified
tire specialist, such as a tire dealer, who will assess the tire’s suitability for
continued service. Tires which have been in use for 5 years or more
should continue to be inspected by a specialist at least annually. Con-
sumers are strongly encouraged to be aware not only of their tires’ visual
condition and inflation pressure but also of any change in dynamic
performance such as increased air loss, noise or vibration, which could be
an indication that the tires need to be removed from service to prevent
tire failure. It is impossible to predict when tires should be replaced based
on their calendar age alone. However the older a tire the greater the
chance that it will need to be replaced due to the service-related evolution
or other conditions found upon inspection or detected during use.
While most tires will need replacement before they achieve 10 years, it is
recommended that any tires in service 10 years or more from the date of
manufacture, including spare tires, be replaced with new tires as a simple
precaution even if such tires appear serviceable and even if they have not
reached the legal wear limit. For tires that were on an original equipment
vehicle (i.e., acquired by the consumer on a new vehicle), follow the
vehicle manufacturer ’s tire replacement recommendations, when speci-
fied (but not to exceed 10 years).
The date when a tire was manufactured is located on the sidewall of each
tire. Consumers should locate the Department of Transportation or DOT
code on the tire which begins with DOT and ends with the week and year
of manufacture. For example, a DOT code ending with “2204” indicates
a tire made in the 22nd week (May) of 2004.
MICHELIN
183

ROADSIDE ASSISTANCE
Patterns sold after May 1st 2014 by NEXEN TIRE in the United States and
Canada are eligible for a free 24/7/365 Roadside Assistance for a period
of 36 months from the purchase date. Upon purchasing Nexen tires, the
consumer will receive an activation card from the tire shop. An online
registration needs to be completed in order to have access to a toll free
phone number to call in case of a flat tire. A qualified professional will
change your flat tire with your spare tire free of charge. If a working spare
is not available, towing will be provided free of charge to the nearest
NEXEN TIRE dealer or authorized place of repair.
*Nexen Tire reserves the right to change the terms and conditions of all
warranties at any time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To
reduce the risk of tire failure we recommend the following:
•Maintain proper inflation pressure and do not use at under inflation or
over inflation. Pressure should be set at the level recommended by
vehicle manufacturer.
• Wheel alignment and balancing should be checked at regular intervals.
• Do not overload. The maximum load carrying capacity is molded on
the sidewall of the tire.
• Do not spin your tires excessively and avoid driving over curbs,
potholes, obstacles and edges of pavement.
• Never drive on smooth (bald) tires. By law, tires must be replaced
when 2/32 of tread depth remained, as indicated by tread wear
indicator molded in the tread grooves.
• Check your tires frequently for any scrapes, cuts, foreign objects,
separations or bulges. If damage is found, do not attempt to dismount
a tire yourself. Change damaged tire with the spare and contact your
local authorized NEXEN TIRE dealer immediately.
• Do not drive in excess of speed limits allowed by law or the maximum
speed justified by driving conditions.
• To achieve proper even wear and gain maximum tread life, tire
rotation at regular intervals is required.
NEXEN TIRE
191

TOYO TIRES – LIMITEDWARRANTY
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT TOYO TIRES
WHAT IS COVERED AND FOR HOW LONG?
This Limited Warranty covers all Toyo brand passenger car, light truck
and temporary spare tires installed as original equipment on vehicles that
are sold and used within the United States.
Eligible Tires
Your tires are covered under this Limited Warranty if all of the following
criteria are met:
•The tire was installed on your vehicle at the factory as an original
equipment part.
• You are the original purchaser of the vehicle.
• You purchased the vehicle after November 2011*.
• You have always used the tires with this vehicle.
• The tires have been used for normal street driving.
• The vehicle has not been used for commercial service.
• You properly maintained and used the tire (See “Tire Safety and
Maintenance Information” section below).
• The tires are not subject to an exclusion (See “What is Not Covered?”
section below).
• You fulfill the warranty claim procedure (See “How to Make a Claim”
section below).
Eligible Tires are covered under this Limited Warranty for a period of up
to 5 years from the date you purchased your new vehicle. Toyo Tires will
replace it with a comparable new Toyo brand tire in the manner
explained in the “What Toyo Tires Will Do” section below.
* Vehicles purchased before November 2011 may be covered by an earlier
warranty. See your Toyo Tires retailer or contact Toyo Tires for more
information.
TOYO TIRES – LIMITED WARRANTY
217

WHAT IS NOT COVERED?
This Limited Warranty does not cover the following categories of claims:
Rapid Treadwear: Original equipment tires are not guaranteed to last a
specified number of miles.
Damage from road hazards (not limited to cuts, snags, bruises, impact
breaks, bulges, punctures, stone drills, chips, and scales), fire, theft, or
collision.
Conditions arising from improper tire/vehicle maintenance or use, not
limited to:
•Irregular or excessive treadwear due to: Incorrect inflation; overload-
ing; vehicle misalignment; failure to rotate tires; and poor or defective
mechanical condition of brakes, shocks, and wheels; or other factors
attributable to the vehicle or wheel.
• Any tire which has been run with low air pressure or while flat.
• Damage due to abuse; vandalism; tire alteration; tire spinning; racing;
or other competitive activities.
• Damage, corrosion, or deterioration from using oil-based chemicals,
water-based sealers, balancing substances, or flammable gases.
• Damage from improper use of tire chains.
Tires with the DOT identification number removed or rendered illegible.
Improper mounting, balancing or repair, not limited to:
• Improper tire mounting, or tire/wheel assembly imbalance.
• Damage from incorrect mounting or dismounting of the tire, incorrect
wheel size, water or other material trapped inside the tire during
mounting, or failure to keep the tires balanced.
• Damage resulting from improper repair materials or procedures.
TOYO TIRES – LIMITED WARRANTY
218