passive entry CHRYSLER PACIFICA 2021 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ........................................................ 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 14
Key Fob .............................................................14
SENTRY KEY ........................................................... 17
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 19
How To Use Remote Start ................................19
To Exit Remote Start Mode ..............................20
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message ........................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 21
To Arm The System .........................................22
To Disarm The System .....................................22
Rearming Of The System .................................22 DOORS .....................................................................23
Manual Door Locks — If Equipped ..................23
Power Door Locks — If Equipped.....................24
Keyless Enter ‘n Go™ — Passive Entry ...........24
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Manual Sliding Side Door ................................26
Power Sliding Side Door — If Equipped...........27
Hands-Free Sliding Doors — If Equipped ........28
Child Protection Door Lock System —
Rear Doors ........................................................29
STEERING WHEEL ..................................................30
Tilt/Telescoping Steering Column ...................30
Heated Steering Wheel — If Equipped ............30
DRIVER MEMORY SETTINGS — IF EQUIPPED ....31
Programming The Memory Feature ................31
Linking And Unlinking The Key Fob To
Memory .............................................................32
Memory Position Recall ...................................32
SEATS .....................................................................32
Manual Adjustment
(Front Seats) — If Equipped .............................33
Manual Adjustment (Rear Seats) ....................34
Power Adjustment (Front Seats) —
If Equipped........................................................47 Power Adjustment (Rear Seats) —
If Equipped .......................................................49
Heated Seats.................................................... 51
Ventilated Seats — If Equipped .......................52
Adjustable Armrest
(Front Seats) — If Equipped .............................52
Plastic Grocery Bag Retainer Hooks ............... 52
Head Restraints .............................................. 52
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ........................................................... 56
Introducing Voice Recognition ........................ 56
Basic Voice Commands ................................... 56
Get Started .......................................................56
Additional Information ..................................... 57
MIRRORS ............................................................... 57
Inside Rearview Mirror..................................... 57
Illuminated Vanity Mirrors —
If Equipped ...................................................... 57
Outside Mirrors ................................................ 58
Driver's Outside Automatic Dimming
Mirror — If Equipped......................................... 58
Conversation Mirror ......................................... 58
Power Mirrors — If Equipped .......................... 58
Power Folding Outside Mirrors —
If Equipped .......................................................59

21_RUP_OM_EN_USC_t.book Page 2

14
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), Remote
Start (if equipped), and remote power liftgate
operation. The key fob allows you to lock or unlock
the doors and liftgate, optional power liftgate, left
power sliding door, and right power sliding door,
from distances up to approximately 66 ft (20 m).
When any button on the key fob is pushed, or when
any signal is being transferred between the key fob
and the vehicle, an LED light on the key fob will
flash as an indicator. The key fob does not need to
be pointed at the vehicle to activate the system.
The key fob also contains an emergency key, which
is stored in the rear of the key fob.The emergency key allows for entry into the vehicle
should the battery in the vehicle or the key fob
become depleted. The emergency key is also for
locking/unlocking the glove compartment. You can
keep the emergency key with you when valet
parking.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Ú
page 91.
Key Fob

1 — LED Light
2 — Unlock
3 — Liftgate
4 — Left Power Sliding Side Door
5 — Emergency Key
6 — Lock
7 — Remote Start
8 — Right Power Sliding Side Door
9 — PANIC Alarm

21_RUP_OM_EN_USC_t.book Page 14

GETTING TO KNOW YOUR VEHICLE15
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow.
NOTE:
A low key fob battery condition may be indicated
by a message in the instrument cluster display,
or by the LED light on the key fob. If the LED key
fob light no longer illuminates from key fob
button pushes, then the key fob battery requires
replacement.
The key fob LED light brightness is designed for
indoor light viewing, so the LED light may not be
visible in direct sunlight Ú page 387.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob
once to unlock the driver’s front door and sliding
door or twice within five seconds to unlock all
doors and the liftgate. Push and release the lock
button on the key fob to lock all doors and the
liftgate.
When the doors are unlocked, the turn signals will
flash and the illuminated entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp. Settings in
the Uconnect system can change to lights only,
chirp only, or both. Vehicles Equipped With Keyless Enter ‘n Go™ —
Passive Entry
If one or more doors are open, or the liftgate is
open, the doors can be locked. The doors will
unlock again only if the key fob is inside the
passenger compartment.
All doors can be programmed to unlock on the first
push of the unlock button within Uconnect Settings
Ú
page 189.
Replacing The Battery In The Key Fob
The recommended replacement battery is one
CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Batteries contain harmful chemicals. Dispose
old batteries by placing them in correct
containers according to the law or by taking
them to a dealership, where they will be handled
appropriately.
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key by pushing the
mechanical release button on the side of the
key fob with your thumb and then pulling the
key out with your other hand.

Emergency Key Removal

2. Insert a coin or a flat blade screw driver into the now exposed slot and carefully pry on both
sides to disengage the snaps. Gently remove
the back cover from the fob, being careful not
to damage any of the snaps.
3. Remove the battery by sliding the battery rearward in its pocket until the battery lifts up.
Remove the depleted battery from the battery
pocket and dispose appropriately.
4. Fit a new CR2032 battery ensuring that the positive (+) side is facing upwards. Push the
battery into the pocket until it is firmly seated
in place and secured under both tabs.
2

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20GETTING TO KNOW YOUR VEHICLE
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous Remote
Start event
Vehicle Security system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an
intrusion
Malfunction Indicator Light (MIL) is not
illuminated
TO EXIT REMOTE START MODE
If applicable, refer to the “Hybrid Supplement”
for additional information.
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button
on the key fob to unlock the doors, or unlock the
vehicle using Keyless Enter ‘n Go™ — Passive Entry
via the door handles, and disarm the Vehicle
Security system (if equipped). Then, prior to the
end of the 15 minute cycle, push and release the
START/STOP ignition button. The Remote Start system will turn the engine off if
the Remote Start button is pushed again, or if the
engine is allowed to run for the entire 15 minute
cycle. Once the ignition is placed in the ON/RUN
position, the climate controls will resume the
previously set operations (temperature, blower
control, etc.).
NOTE:
For vehicles equipped with the Keyless
Enter ‘n Go™ — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will show in the instrument cluster
display until you push the START/STOP ignition
button.
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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22GETTING TO KNOW YOUR VEHICLE
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in
the OFF position
Ú
page 132.

For vehicles equipped with Keyless Enter ‘n
Go™— Passive Entry, make sure the vehicle
ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 24.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry door handle (if equipped)
Ú page 24.
Hands-Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the OFF
position.
For vehicles equipped with Keyless Enter ‘n
Go™ — Passive Entry, push the keyless igni -
tion START/STOP ignition button (requires
at least one valid key fob in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm the
Vehicle Security system.
The Vehicle Security system remains armed
during power liftgate entry. Pushing the liftgate
button will not disarm the Vehicle Security
system. If someone enters the vehicle through
the liftgate and opens any door, the alarm will
sound.
When the Vehicle Security system is armed, the
interior power door lock switches will not unlock
the doors. The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system.
If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will flash,
and the horn will sound. If this occurs, disarm the
Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is
taken to disarm it, the Vehicle Security system will
turn the horn off after a 29 second cycle (with 5
seconds between cycles and up to 8 cycles if the
trigger remains active) and then rearm itself.

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24GETTING TO KNOW YOUR VEHICLE
POWER DOOR LOCKS — IF EQUIPPED
A power door lock switch is on each front door trim
panel. Use this switch to lock or unlock the doors.
Driver Power Door Lock Switches

If you push the power door lock switch while the
ignition is in the ACC or ON/RUN position, and any
front door is open, the power locks will not operate.
This prevents you from accidentally locking your
keys in the vehicle. Placing the ignition in the OFF
position or closing the door will allow the locks to
operate. A chime will sound if the ignition is in the
ACC or ON/RUN position and a door is open, as a
reminder to place the ignition in the OFF position
and remove the key fob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and a
feature of Keyless Enter ‘n Go™ — Passive Entry.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob
lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off
through the Uconnect system Ú page 189.
The key fob may not be detected by the vehicle
passive entry system if it is located next to a
mobile phone, laptop, or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the passive entry handle
from locking/unlocking the vehicle.
If set by the customer in the Uconnect Settings,
unlocking with Passive Entry will initiate illumi -
nated approach (low beams, license plate
lamp, position lamps) for the time 0, 30, 60 or
90 seconds. Passive Entry also initiates two
flashes of the turn lamps.
If wearing gloves, or if it has been raining/
snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a
slower response time.
If the vehicle is unlocked by Passive Entry and
no door is opened within 60 seconds, the
vehicle will relock and will arm the security
system (if equipped).
The sliding side doors can be unlocked from the
outside using the hands-free or Passive Entry
system.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave Keyless Enter ‘n Go™ Ignition in the
ACC or ON/RUN position. A child could operate
power windows, other controls, or move the
vehicle.
WARNING!

21_RUP_OM_EN_USC_t.book Page 24

GETTING TO KNOW YOUR VEHICLE25
To Unlock From The Driver Or Passenger Side:
With a valid key fob within 5 ft (1.5 m) of the door
handle, grab the handle to unlock the vehicle.
Grabbing the driver’s door handle will unlock the
driver’s side doors (driver/sliding door)
automatically. Grabbing the front passenger door
handle to unlock all four doors and the liftgate
automatically. The interior door panel lock knob
will rotate when the door is unlocked.

Grab The Door Handle To Unlock

NOTE:
Either the driver door only or all doors will unlock
when you grab hold of the front driver’s door
handle, depending on the selected setting in the
Uconnect system Ú page 189.
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting.
Frequency Operated Button Integrated Key
(FOBIK-Safe)
To minimize the possibility of unintentionally
locking a key fob inside your vehicle, the Passive
Entry system is equipped with an automatic door
unlock feature.
There are three situations that trigger a
FOBIK-Safe search in any Passive Entry vehicle:
A lock request is made by a valid key fob while a
door is open.
A lock request is made by the Passive Entry door
handle while a door is open.
A lock request is made by the door panel switch
while the door is open.
When any of these situations occur, after all open
doors are shut, the FOBIK-Safe search will be
executed. If it detects a key fob inside the car, and
it does not detect any key fob outside the car, then
the car will unlock and alert the customer.
NOTE:The vehicle will only unlock the doors when a valid
Passive Entry key fob is detected inside the
vehicle, and no valid key fob is detected outside
the vehicle. The vehicle will not unlock the doors
when any of the following conditions are met:
The doors are manually locked using the door
lock knobs.
Three attempts are made to lock the doors
using the door panel switch and then the doors
are closed.
There is a valid Passive Entry key fob outside the
vehicle and within 5 ft (1.5 m) of either Passive
Entry door handle.
NOTE:On the third attempt ALL doors will lock and the key
fob can be locked in the vehicle.
To Unlock/Enter The Liftgate
With a valid key fob within 5 ft (1.5 m) of the
liftgate, cycle the handle to open the liftgate and
pull the liftgate open.
To Lock The Vehicle’s Doors And Liftgate
With one of the vehicle’s key fobs within 5 ft
(1.5 m) of the driver or passenger front door
handle, push the door handle lock button to lock all
four doors and the liftgate.
2

21_RUP_OM_EN_USC_t.book Page 25

26GETTING TO KNOW YOUR VEHICLE

Push The Door Handle Button To Lock

Do NOT grab the door handle when pushing the
door handle button. This could unlock the door(s).

Do NOT Grab The Door Handle When Locking

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle,
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
The vehicle doors can also be locked by using the
key fob lock button, or the lock button located on
the vehicle’s interior door panel Ú page 387.
AUTOMATIC UNLOCK DOORS ON EXIT —
I
F EQUIPPED
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door is
opened. This will occur only after the gear selector
has been placed into the PARK position, after the
vehicle has been driven (the gear selector has
been placed out of PARK and all doors closed).
The Unlock Doors Automatically On Exit feature will
not operate if there is any manual operation of the
door locks (lock or unlock).
This feature can be turned on or off in the
Uconnect system Ú page 189.

MANUAL SLIDING SIDE DOOR
The sliding door may be opened from the inside or
the outside. Pull outward on the exterior handle to
open the sliding door. The sliding door inside handle
functions by rocking forward and back. Rocking the
handle backwards opens the door and rocking
forward releases the hold open latch in order to close
the door.
Side Door Handle And Lock Functions

1 — Door Handle
2 — Door Lock

21_RUP_OM_EN_USC_t.book Page 26

GETTING TO KNOW YOUR VEHICLE27

To keep your door operating properly, observe the
following guidelines:
Always open the door smoothly.
Avoid high impacts against the door stop when
opening the door. This is very important when your
vehicle is parked on an incline as the door will
slide faster in the downhill direction.
There is a hold-open latch that is activated when
the sliding door is fully opened. This latch will keep
your sliding door open on any incline. To close the
sliding door after the hold-open latch is activated,
you must rock the inside handle forward or pull
outward on the exterior handle.
Always make sure that the sliding door is fully latched
anytime the vehicle is in motion.

NOTE:
The left side sliding door cannot be opened while the
fuel door is open.

POWER SLIDING SIDE DOOR —
I
F EQUIPPED
The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door.
The key fob and the overhead console button will
operate the door when the door is locked. All other
ways require the sliding door to be unlocked. If the
vehicle is equipped with Passive Entry, pressing
the button on the outside handle or Hands-Free
feature (if equipped) will unlock and open the
sliding door, with a valid Passive Entry key fob
within 5 ft (1.5 m) of the door handle.

Overhead Console Power Switches
There are power sliding side door switches located
on the B-pillar trim panel, just in front of the power
sliding door for the rear seat passengers.
To operate the sliding door manually with the
handles or to avoid unintentional operation of the
power sliding doors from the rear seats, push the
power sliding door power off button, located in the
overhead console, to remove power to the handles
and buttons just inside the sliding doors. The
power off LED, in the overhead console, will be lit
when the handles are manual. When the LED is lit,
pushing the power sliding door power off button
will return the handles to power operation.
NOTE:
If anything obstructs the power sliding side door
while it is closing or opening, the door will auto
-
matically reverse to the closed or open position
and an audible tone will sound, provided it
meets sufficient resistance. The turn signals will
flash with sliding door movements.
If the power sliding door stops in the middle due
to obstacles, it will power open on the next
command.
1 — Liftgate
2 — Right Sliding Door
3 — Sliding Door Power Off
4 — Left Sliding Door
2

21_RUP_OM_EN_USC_t.book Page 27

28GETTING TO KNOW YOUR VEHICLE

Driver Side Power Sliding Side Door Switch
Passenger Side Power Sliding Side Door Switch

HANDS-FREE SLIDING DOORS —
I
F EQUIPPED
To open the Hands-Free Sliding Doors, use a
straight in and out kicking motion under the
vehicle in the general location below the door
handle(s). Do not move your foot sideways or in a
sweeping motion or the sensors may not detect the
motion. When a valid kicking motion is completed, the
sliding door will chime, the hazard lights will flash
and the sliding door will open almost
instantaneously. This assumes all options are
enabled in the Uconnect Settings.NOTE:
To open the Hands-Free Sliding Doors requires
a valid Passive Entry key fob within 5 ft (1.5 m)
of the door handle. If a valid Passive Entry key
fob is not within 5 ft (1.5 m), the door will not
respond to any kicks.
The Hands-Free Sliding Doors will only operate
when the transmission is in PARK.
WARNING!
Personal injury or cargo damage may occur if
caught in the path of the sliding door. Make
sure the door path is clear before closing the
door.
Before driving off, check the instrument
cluster for a sliding door or door open
message or warning indicator. Failure to do
this could result in unintentionally leaving the
sliding door open while driving.

21_RUP_OM_EN_USC_t.book Page 28