CHRYSLER PACIFICA HYBRID 2018 Vehicle Warranty

NOTES
TOYO TIRES – LIMITED WARRANTY
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YOKOHAMA TIRES — LIMITED
WARRANTY
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT TIRES
Passenger Car Light Truck Temporary Spare
YOKOHAMA LIMITED WARRANTY
Original Equipment Tires for passenger car, temporary spare and light
truck tires
As you know, many safety, comfort and performance features went into
the design of your new vehicle – and your tires. At Yokohama, every
tire we engineer incorporates the highest safety and comfort features in
conjunction with the most enhanced performance capabilities. And, to
ensure your complete satisfaction, Yokohama has enclosed this Limited
Warranty brochure for your tires. As the original equipment tire
manufacturer for your vehicle, Yokohama wants to offer its support in
helping you properly maintain and service your tires and ensure you
have the correct contact information in the unlikely event of a tire
issue. Please refer to the back panel of this brochure for information on
obtaining customer assistance in your area.
This limited warranty provides for tire replacement under certain speci-
fied conditions. This policy applies to original equipment tires used in
normal highway service displaying warrantable conditions. Tires that
become unserviceable or wear out because of neglect or mistreatment are
exclud- ed from Yokohama warranty coverage.
1. WARRANTY ELIGIBILITY
This warranty applies to every YOKOHAMA original equipment pas-
senger car, light truck, and temporary spare tire bearing the YOKO-
HAMA brand name and complete DOT serial identification number.
Eligible tires must be used on the vehicle on which they were originally
equipped in conformance with the vehicle manufacturer ’s recommenda-
tions.
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2. WHAT IS NOT WARRANTED
Tires that have become unserviceable for the following reasons:
•Road hazard injuries or damages, caused to the tire by obstacles and
debris such as cuts, punctures (whether repairable or not), snags,
bruises, tears, or impact breaks.
•Improper repairs or repairs that have failed.
•Improper inflation or other maintenance abuses.
•Incorrect mounting of the tire, or tire/wheel imbalance.
•Mechanical irregularities in the vehicle such as wheel misalignment,
worn, or faulty parts.
•Accident, corrosion, vandalism, fire, or damage caused by nature.
•Tires used on vehicles in racing or special applications.
•Non-speed-rated temporary spare tires used over 50 mph (80 km/h).
•Tires worn out [2/32 inch (1.6 mm) or less of tread remaining] .
•Tires that have been retreaded.
•Tires transferred from the vehicle on which they were originally
installed.
•Improper storage
3. WHAT IS WARRANTED
Tires that have become unserviceable for reasons other than stated above
will be replaced in accordance with this warranty.
If a warrantable condition is found, tires will be replaced as follows:
A) Passenger Car and Light Truck Tires (Other than Temporary Spare
Tires)
When a tire becomes unserviceable during the first 2/32 inch (1.6 mm) of
original usable tread depth or 12 months from date of vehicle purchase,
whichever comes first, it will be replaced with a comparable new
YOKOHAMA tire free of charge. During this period, tires will be
mounted and balanced without charge. Other service charges such as tire
rotation, alignment or applicable taxes are payable by the customer.
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When a tire has worn past the above specified period for free replace-
ment, the customer must pay for the cost of a new comparable YOKO-
HAMA passenger car or light truck tire on a pro-rated basis. The dealer
shall determine this cost by multiplying the percentage of usable tread
worn by the current retail selling price of that tire at the time of warranty
replacement. The costs of mounting, balancing and any other service
charges or applicable taxes are payable by the customer.
The tire is covered by this warranty for the life of the original usable tread
(the original tread depth down to the level of tread wear indicator bars
molded at 2/32 inch or 1.6 mm) or for 48 months from the date of vehicle
purchase, whichever comes first. This time period does not represent the
expected service life for tires covered by this warranty.
B) Temporary Spare Tires
When then original tread of a YOKOHAMA Temporary Spare tire used in
temporary highway service on the vehicle in which it was originally
equipped, is worn not more than 1/32 inch or 0.8 mm, the tire will be
replaced with a new YOKOHAMA Temporary Spare tire free of charge,
without charge for mounting and balancing the new tire. Additional
service charges are payable by the customer.
Temporary Spare tires worn in excess of 1/32 inch or 0.8 mm but less than
2/32 inch or 1.6 mm, will be replaced and the customer charged 50% of
the current retail selling price of the tire. The costs of mounting, balancing
and any other service charges are payable by the customer.
3. LIMITATIONS AND EXCLUSIONS
All implied warranties, including any warranty of merchantability or
fitness for a particular purpose, are expressly limited to the duration of
this written warranty.
All obligations or liabilities for loss of time, inconvenience, loss of vehicle
use or any other incidental or consequential damages are hereby ex-
cluded. Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or consequen-
tial damages so the above limitations or exclusions may not apply.
4. YOKOHAMA’S OBLIGATIONS
Replacements qualifying under the warranty will be made by an autho-
rized YOKOHAMA retail tire dealer and will be handled quickly. Listings
for participating dealers may be found in the yellow pages of your
YOKOHAMA TIRES — LIMITED WARRANTY
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telephone book or atwww.yokohamatire.comfor US dealers and
www.yokohamatire.cafor Canadian dealers.
5. CUSTOMER’S OBLIGATIONS
The customer must present the claim tire, together with the vehicle on
which it was used, to an authorized YOKOHAMA retail tire dealer. Tires
replaced on a warranty basis become the property of YOKOHAMA TIRE
CORPORATION.
The customer is required to pay the adjusted price of the new tire
(dealer ’s current retail selling price at the time of adjustment less credit
allowance) and taxes. The customer is responsible for any payments
arising out of dealer service such as mounting, balancing, tire rotation,
and alignment UNLESS SPECIALLY INCLUDED IN THE APPLICABLE
WARRANTY.
To obtain a free-replacement warranty, the customer must present proof
of vehicle purchase date either by the new vehicle invoice or license
registration.
6. LEGAL RIGHTS
This warranty gives you specific legal rights. You may also have other
rights which may vary from state to state.
YOKOHAMA TEMPORARY SPARE TIRE
High Pressure Spare Operating Instructions
Any tire, no matter how well constructed, may fail due to improper
maintenance or service factors. Tire failure may create a risk of property
damage and serious or fatal injury. For your safety, please follow the
instructions below.
1. The YOKOHAMA high pressure spare tire is designed for temporary
use only and must not be used continually as a regular tire.
2. Avoid driving over obstacles that may damage the tire through impact
or cutting, such as potholes, glass, metal, etc.
3. Speed must not exceed 50 mph (80 km/h) for non-speed-rated
Temporary Spare tires.
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264

4. A tread life of up to 3,000 miles (4,800 km) can be expected depending
on road conditions and your driving habits. To conserve tire tread life,
the spare should be returned to the trunk as soon as the standard tire
can be repaired or replaced.
5. Because the YOKOHAMA high pressure spare tire was specifically
designed for your car, it should not be used on any other vehicle.
6. Do not use snow chains on your YOKOHAMA high pressure spare.
This could cause damage to your vehicle.
7. When the tread wear indicator appears on the tire, replace it only with
the same type spare tire.
8. Check the tire’s cold inflation pressure monthly and maintain at 60 psi
(4.2 kg/cm2) even when not in use. Do not inflate over 60 psi.
9. The YOKOHAMA high pressure spare tire should not be used with
any other rim nor should standard tires, wheel covers, or trim rings be
used on the YOKOHAMA high pressure spare tire rim on which the
YOKOHAMA high pressure spare tire was originally installed.
IMPORTANT SAFETY INFORMATION
All tires require owner maintenance regardless of how well a tire is
constructed. Operational damages such as punctures, impact damage, cuts,
incorrect inflation, etc., may cause tire failure and subsequent personal
injury and/or property damage. Simple operational and maintenance
practices, as listed below, will reduce the chances of tire problems.
Tire Inspection
Visually inspect your tires frequently for any tire damage such as scrapes,
bulges, cuts, nails, irregular wear, etc. resulting from operation. This must
be done immediately after any known or suspected contact with an object
in the road, a pothole, road irregularity or after severe braking. Refer
these conditions to a reputable tire service center for repair or replace-
ment. Never drive on a tire if such conditions appear.
Tire Loading
Never exceed the maximum vehicle load limit listed on the vehicle
placard, tire information label or in the owners manual. Be aware of the
load carrying limits molded into the tire’s sidewall and do not exceed
those limits. Maximum load can only be carried at the maximum cold
inflation pressure indicated on the tire’s sidewall.
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Speed Limits
Regardless of the speed capability of your tires, never exceed lawful
speeds or speeds dictated by driving conditions.
Hazards
Objects in the road that could damage your tires should be safely
avoided. These objects include: potholes, glass, metal, rocks, wood debris
and the like. Unavoidable contact should prompt a thorough tire inspec-
tion.
Air Pressure
Air pressure maintenance is critical to tire service life. Tire pressures must
be checked frequently when tires are cold (before operation, cool to the
touch) and no less than once per month and before extended operation.
Use a tire gauge to check pressure and maintain it per the vehicle
manufacturer ’s recommendations (on vehicle placard or in owner ’s
manual). Do not reduce pressure when tire is hot and do not inflate a cold
tire higher than limits molded on the tire’s sidewall. Do not overlook
spare tire inflation pressure.
Tire Tread
Tires must be replaced when the depth of the tread reaches 2/32 inch
(1.6 mm). YOKOHAMA tires are manufactured with tread wear indica-
tors molded into the tire grooves which indicate tread wearout. As tires
wear down to 2/32 inch (1.6 mm), and tread depth is reduced, tire
traction is reduced during rainfall and winter road conditions. Visual tire
inspection therefore becomes more crucial as the tires wear out.
Hard Braking
You must inspect your tires after any hard braking situations or after tires
have slid on the pavement. This can cause a flat spot or other damage to
the tread of the tire.
Spinning
•Do not allow tires to spin at speeds greater than 35 mph if vehicle
becomes stuck.
•Do not stand behind a spinning tire while attempting to push a vehicle.
Speed and force can cause a tire to disintegrate and explode and may
cause property damage and/or personal injury.
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U.S.A.
For Customer Assistance call:
1-800-722-9888
(available Monday-Friday, 6:00 AM – 4:00 PM PST)
Select #1 for the Yokohama Dealer Locator
(available 24 hours a day, 7 days a week)
Yokohama Tire Corporation
Corporate Headquarters
1 MacArthur Place, Suite 800
Santa Ana, California 92707
1-800-423-4544
We want your feedback.
We invite you to complete
our customer satisfaction survey on
www.yokohamatire.com
CANADA
Yokohama Tire (Canada) Inc.
Corporate Headquarters
#500 – 9325 200th Street
Langley, B.C. VIM 3A7
For Canadian Customer Assistance call:
1-888-965-6835
The Yokohama Rubber Co., LTD.
36-11, Shimbashi 5-Chome
Minato-ku, Tokyo 105-8685, JapanYOKOHAMA TIRES — LIMITED WARRANTY
267

NOTES
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268

NITTO TIRE
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT NITTO TIRES
WHAT IS COVERED AND FOR HOW LONG?
This Limited Warranty covers all Nitto brand passenger car and light
truck tires installed as original equipment on vehicles that are sold and
used within the United States.
Eligible Tires
Your tires are covered under this Limited Warranty if all of the following
criteria are met:
•The tire was installed on your vehicle at the factory as an original
equipment part.
•You are the original purchaser of the vehicle.
•You purchased the vehicle after June 2017*.
•You have always used the tires with this vehicle.
•The tires have been used for normal street driving.
•The vehicle has not been used for commercial service.
•You properly maintained and used the tire (See “Tire Safety and
Maintenance Information” section below).
•The tires are not subject to an exclusion (See “What is Not Covered?”
section below).
•You fulfill the warranty claim procedure (See “How to Make a Claim”
section below).
Eligible Tires are covered under this Limited Warranty for a period of up
to 5 years from the date you purchased your new vehicle. Nitto will
replace it with a comparable new Nitto brand tire in the manner
explained in the “What Nitto Will Do” section below.
NITTO TIRE
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