CHRYSLER PACIFICA HYBRID 2021 Owner's Manual

GETTING TO KNOW YOUR VEHICLE19
NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter ‘n
Go™ system from starting the vehicle.
For the proper engine starting procedure, see
Úpage 132.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement”
for additional information.
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft
(100 m).
Remote Start is used to defrost windows in cold
weather and to reach a comfortable climate in all
ambient conditions before the customer enters the
vehicle.
NOTE:Obstructions between the vehicle and key fob may
reduce this range Ú page 387.
HOW TO USE REMOTE START
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off. To drive the vehicle, push the unlock button, and
place the ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down in
10 seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window and power sunroof
operation (if equipped) are disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi
-
tion before the Remote Start sequence can be
repeated for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
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20GETTING TO KNOW YOUR VEHICLE
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous Remote
Start event
Vehicle Security system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an
intrusion
Malfunction Indicator Light (MIL) is not
illuminated
TO EXIT REMOTE START MODE
If applicable, refer to the “Hybrid Supplement”
for additional information.
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button
on the key fob to unlock the doors, or unlock the
vehicle using Keyless Enter ‘n Go™ — Passive Entry
via the door handles, and disarm the Vehicle
Security system (if equipped). Then, prior to the
end of the 15 minute cycle, push and release the
START/STOP ignition button. The Remote Start system will turn the engine off if
the Remote Start button is pushed again, or if the
engine is allowed to run for the entire 15 minute
cycle. Once the ignition is placed in the ON/RUN
position, the climate controls will resume the
previously set operations (temperature, blower
control, etc.).
NOTE:
For vehicles equipped with the Keyless
Enter ‘n Go™ — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will show in the instrument cluster
display until you push the START/STOP ignition
button.
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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GETTING TO KNOW YOUR VEHICLE21
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear
defrost will automatically turn on in cold weather.
The heated steering wheel and driver heated seat
feature will turn on if selected in the Comfort menu
screen within Uconnect Settings Ú page 189. In
warm weather, the driver vented seat feature will
automatically turn on when Remote Start is
activated, if programmed in the Comfort menu
screen. The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
Automatic Temperature Control (ATC) —
If Equipped
The climate controls will be automatically adjusted
to the optimal temperature and mode settings
depending on the outside ambient temperature.
This will occur until the ignition is placed in the
ON/RUN position where the climate controls will
resume their previous settings.
Manual Temperature Control (MTC) —
If Equipped
In ambient temperatures at 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures at 78°F (26°C) or
above, the climate settings will default to
MAX A/C, Bi-Level mode, with Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 70.
NOTE:These features will stay on through the duration
of Remote Start until the ignition is placed in the
ON/RUN position. The climate control settings will
change, and exit automatic operation, if manually
adjusted by the driver while the vehicle is in
Remote Start mode. This includes the OFF button
on the climate controls, which will turn the system
off.
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When the Remote Start system is active and the
outside ambient temperature is less than 33°F
(0.6°C), the Windshield Wiper De-Icer will activate.
Exiting Remote Start will resume its previous
operation. If the Windshield Wiper De-Icer was
active, the timer and operation will continue.
REMOTE START CANCEL MESSAGE
The following messages will display in the
instrument cluster if the vehicle fails to Remote
Start or exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the alarm
is activated, the interior switches for door locks,
power sliding doors and power liftgate are
disabled. The Vehicle Security system provides
both audible and visible signals. If something
triggers the alarm, the Vehicle Security system will
provide the following audible and visible signals:
the horn will pulse, the park lamps and/or turn
signals will flash, and the vehicle security light in
the instrument cluster will flash.
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22GETTING TO KNOW YOUR VEHICLE
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in
the OFF position
Ú
page 132.

For vehicles equipped with Keyless Enter ‘n
Go™— Passive Entry, make sure the vehicle
ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 24.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry door handle (if equipped)
Ú page 24.
Hands-Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the OFF
position.
For vehicles equipped with Keyless Enter ‘n
Go™ — Passive Entry, push the keyless igni -
tion START/STOP ignition button (requires
at least one valid key fob in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm the
Vehicle Security system.
The Vehicle Security system remains armed
during power liftgate entry. Pushing the liftgate
button will not disarm the Vehicle Security
system. If someone enters the vehicle through
the liftgate and opens any door, the alarm will
sound.
When the Vehicle Security system is armed, the
interior power door lock switches will not unlock
the doors. The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system.
If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will flash,
and the horn will sound. If this occurs, disarm the
Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is
taken to disarm it, the Vehicle Security system will
turn the horn off after a 29 second cycle (with 5
seconds between cycles and up to 8 cycles if the
trigger remains active) and then rearm itself.

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GETTING TO KNOW YOUR VEHICLE23
(Continued)
DOORS
MANUAL DOOR LOCKS — IF EQUIPPED
To lock each door, rotate the door lock knob on
each door trim panel forward. To unlock the front
doors, pull the inside door handle to the first detent
or rotate the door lock button until the ribbing is
visible. To unlock the rear doors, rotate the door
lock button until the red indicator is visible.
Manual Front Door Lock Location Manual Door Lock Knob
Manual Rear Door Lock Location
If the door lock button is locked (no ribbing is
visible) when you shut the door, the door will lock.
Therefore, make sure the key fob is not inside the
vehicle before closing the door.NOTE:The manual door locks will not lock or unlock the
liftgate.
1 — Manual Door Lock
2 — Door Handle
1 — Door Handle
2 — Manual Door Lock
WARNING!
For personal security and safety in the event
of a collision, lock the vehicle doors before you
drive as well as when you park and leave the
vehicle.
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always make sure
the keyless ignition is in the OFF position,
remove the key fob from the vehicle and lock
the vehicle.
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24GETTING TO KNOW YOUR VEHICLE
POWER DOOR LOCKS — IF EQUIPPED
A power door lock switch is on each front door trim
panel. Use this switch to lock or unlock the doors.
Driver Power Door Lock Switches

If you push the power door lock switch while the
ignition is in the ACC or ON/RUN position, and any
front door is open, the power locks will not operate.
This prevents you from accidentally locking your
keys in the vehicle. Placing the ignition in the OFF
position or closing the door will allow the locks to
operate. A chime will sound if the ignition is in the
ACC or ON/RUN position and a door is open, as a
reminder to place the ignition in the OFF position
and remove the key fob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and a
feature of Keyless Enter ‘n Go™ — Passive Entry.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob
lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off
through the Uconnect system Ú page 189.
The key fob may not be detected by the vehicle
passive entry system if it is located next to a
mobile phone, laptop, or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the passive entry handle
from locking/unlocking the vehicle.
If set by the customer in the Uconnect Settings,
unlocking with Passive Entry will initiate illumi -
nated approach (low beams, license plate
lamp, position lamps) for the time 0, 30, 60 or
90 seconds. Passive Entry also initiates two
flashes of the turn lamps.
If wearing gloves, or if it has been raining/
snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a
slower response time.
If the vehicle is unlocked by Passive Entry and
no door is opened within 60 seconds, the
vehicle will relock and will arm the security
system (if equipped).
The sliding side doors can be unlocked from the
outside using the hands-free or Passive Entry
system.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave Keyless Enter ‘n Go™ Ignition in the
ACC or ON/RUN position. A child could operate
power windows, other controls, or move the
vehicle.
WARNING!

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GETTING TO KNOW YOUR VEHICLE25
To Unlock From The Driver Or Passenger Side:
With a valid key fob within 5 ft (1.5 m) of the door
handle, grab the handle to unlock the vehicle.
Grabbing the driver’s door handle will unlock the
driver’s side doors (driver/sliding door)
automatically. Grabbing the front passenger door
handle to unlock all four doors and the liftgate
automatically. The interior door panel lock knob
will rotate when the door is unlocked.

Grab The Door Handle To Unlock

NOTE:
Either the driver door only or all doors will unlock
when you grab hold of the front driver’s door
handle, depending on the selected setting in the
Uconnect system Ú page 189.
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting.
Frequency Operated Button Integrated Key
(FOBIK-Safe)
To minimize the possibility of unintentionally
locking a key fob inside your vehicle, the Passive
Entry system is equipped with an automatic door
unlock feature.
There are three situations that trigger a
FOBIK-Safe search in any Passive Entry vehicle:
A lock request is made by a valid key fob while a
door is open.
A lock request is made by the Passive Entry door
handle while a door is open.
A lock request is made by the door panel switch
while the door is open.
When any of these situations occur, after all open
doors are shut, the FOBIK-Safe search will be
executed. If it detects a key fob inside the car, and
it does not detect any key fob outside the car, then
the car will unlock and alert the customer.
NOTE:The vehicle will only unlock the doors when a valid
Passive Entry key fob is detected inside the
vehicle, and no valid key fob is detected outside
the vehicle. The vehicle will not unlock the doors
when any of the following conditions are met:
The doors are manually locked using the door
lock knobs.
Three attempts are made to lock the doors
using the door panel switch and then the doors
are closed.
There is a valid Passive Entry key fob outside the
vehicle and within 5 ft (1.5 m) of either Passive
Entry door handle.
NOTE:On the third attempt ALL doors will lock and the key
fob can be locked in the vehicle.
To Unlock/Enter The Liftgate
With a valid key fob within 5 ft (1.5 m) of the
liftgate, cycle the handle to open the liftgate and
pull the liftgate open.
To Lock The Vehicle’s Doors And Liftgate
With one of the vehicle’s key fobs within 5 ft
(1.5 m) of the driver or passenger front door
handle, push the door handle lock button to lock all
four doors and the liftgate.
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26GETTING TO KNOW YOUR VEHICLE

Push The Door Handle Button To Lock

Do NOT grab the door handle when pushing the
door handle button. This could unlock the door(s).

Do NOT Grab The Door Handle When Locking

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle,
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
The vehicle doors can also be locked by using the
key fob lock button, or the lock button located on
the vehicle’s interior door panel Ú page 387.
AUTOMATIC UNLOCK DOORS ON EXIT —
I
F EQUIPPED
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door is
opened. This will occur only after the gear selector
has been placed into the PARK position, after the
vehicle has been driven (the gear selector has
been placed out of PARK and all doors closed).
The Unlock Doors Automatically On Exit feature will
not operate if there is any manual operation of the
door locks (lock or unlock).
This feature can be turned on or off in the
Uconnect system Ú page 189.

MANUAL SLIDING SIDE DOOR
The sliding door may be opened from the inside or
the outside. Pull outward on the exterior handle to
open the sliding door. The sliding door inside handle
functions by rocking forward and back. Rocking the
handle backwards opens the door and rocking
forward releases the hold open latch in order to close
the door.
Side Door Handle And Lock Functions

1 — Door Handle
2 — Door Lock

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GETTING TO KNOW YOUR VEHICLE27

To keep your door operating properly, observe the
following guidelines:
Always open the door smoothly.
Avoid high impacts against the door stop when
opening the door. This is very important when your
vehicle is parked on an incline as the door will
slide faster in the downhill direction.
There is a hold-open latch that is activated when
the sliding door is fully opened. This latch will keep
your sliding door open on any incline. To close the
sliding door after the hold-open latch is activated,
you must rock the inside handle forward or pull
outward on the exterior handle.
Always make sure that the sliding door is fully latched
anytime the vehicle is in motion.

NOTE:
The left side sliding door cannot be opened while the
fuel door is open.

POWER SLIDING SIDE DOOR —
I
F EQUIPPED
The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door.
The key fob and the overhead console button will
operate the door when the door is locked. All other
ways require the sliding door to be unlocked. If the
vehicle is equipped with Passive Entry, pressing
the button on the outside handle or Hands-Free
feature (if equipped) will unlock and open the
sliding door, with a valid Passive Entry key fob
within 5 ft (1.5 m) of the door handle.

Overhead Console Power Switches
There are power sliding side door switches located
on the B-pillar trim panel, just in front of the power
sliding door for the rear seat passengers.
To operate the sliding door manually with the
handles or to avoid unintentional operation of the
power sliding doors from the rear seats, push the
power sliding door power off button, located in the
overhead console, to remove power to the handles
and buttons just inside the sliding doors. The
power off LED, in the overhead console, will be lit
when the handles are manual. When the LED is lit,
pushing the power sliding door power off button
will return the handles to power operation.
NOTE:
If anything obstructs the power sliding side door
while it is closing or opening, the door will auto
-
matically reverse to the closed or open position
and an audible tone will sound, provided it
meets sufficient resistance. The turn signals will
flash with sliding door movements.
If the power sliding door stops in the middle due
to obstacles, it will power open on the next
command.
1 — Liftgate
2 — Right Sliding Door
3 — Sliding Door Power Off
4 — Left Sliding Door
2

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28GETTING TO KNOW YOUR VEHICLE

Driver Side Power Sliding Side Door Switch
Passenger Side Power Sliding Side Door Switch

HANDS-FREE SLIDING DOORS —
I
F EQUIPPED
To open the Hands-Free Sliding Doors, use a
straight in and out kicking motion under the
vehicle in the general location below the door
handle(s). Do not move your foot sideways or in a
sweeping motion or the sensors may not detect the
motion. When a valid kicking motion is completed, the
sliding door will chime, the hazard lights will flash
and the sliding door will open almost
instantaneously. This assumes all options are
enabled in the Uconnect Settings.NOTE:
To open the Hands-Free Sliding Doors requires
a valid Passive Entry key fob within 5 ft (1.5 m)
of the door handle. If a valid Passive Entry key
fob is not within 5 ft (1.5 m), the door will not
respond to any kicks.
The Hands-Free Sliding Doors will only operate
when the transmission is in PARK.
WARNING!
Personal injury or cargo damage may occur if
caught in the path of the sliding door. Make
sure the door path is clear before closing the
door.
Before driving off, check the instrument
cluster for a sliding door or door open
message or warning indicator. Failure to do
this could result in unintentionally leaving the
sliding door open while driving.

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