lock CITROEN C4 2020 Repair Manual

Page 209 of 260

207
MyCitroën Play
11► Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).


Have the aerial checked by a dealer
.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.


Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.



Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing
time).


Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
.
The audio system is unable to process certain
types of character.

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.


Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.


Check that the telephone has Bluetooth
switched on.



Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.



Check the compatibility of the telephone on
the Brand's website (services). Android

Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.

Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.

Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.

Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.


Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.

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220
CITROËN Connect Nav
Displaying charging station
details
Press Navigation to display the main
page.
Press this button to display the list of
services.
Press "POI on map" to display the list
of points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings" tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display basic
information.
Press this button to display detailed
weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For
CarPlay
® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
® or
Android Auto functions.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
Press "Telephone" to display the
CarPlay® interface.
Or
Connect the USB cable. The smartphone
charges when connected by the USB
cable.

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CITROËN Connect Nav
12Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons
to preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow ".
Press "OK" to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Display radio text".
Press "OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that carries this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the

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231
CITROËN Connect Nav
12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.


Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.


Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.


W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.


W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.


Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.


Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area. The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).



Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.

Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).


Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.

Page 239 of 260

237
Alphabetical index
180° rear vision 131
360 Vision
130
A
ABS 69
Accelerated charging unit (Wallbox)
141
Accessories

66
Active Safety Brake

122–124
AdBlue®

20, 160
AdBlue® tank

161
Additive, Diesel

158
Adjusting headlamps

59
Adjusting head restraints

40
Adjusting seat

40–41
Adjusting the air distribution

49–50
Adjusting the air flow

49–50
Adjusting the date

206, 229
Adjusting the height and reach
of the steering wheel

42
Adjusting the lumbar support

41
Adjusting the seat angle

41
Adjusting the temperature

48, 50
Adjusting the time

206, 230
Advice on care and maintenance

139, 162
Advice on driving

7, 84–85
Airbags

73, 75, 77
Airbags, curtain

74–75
Airbags, front

74–75, 77
Airbags, lateral

74–75
Air conditioning

46–47, 49
Air conditioning, automatic 50
Air conditioning, dual-zone automatic
47, 50
Air conditioning, manual

47, 50
Air intake

50
Air vents

45
Alarm

35–36
Amplifier, audio

54
Android Auto connection

204, 221
Anti-lock braking system (ABS)

69
Antitheft / Immobiliser

29
Apple CarPlay connection

203, 220
Applications

221
Assistance call

67–68
Assistance, emergency braking

70, 124
Audible warning

67
Audio streaming (Bluetooth)

200, 225
B
Battery, 12 V 153, 158, 175–177
Battery, ancillaries
175
Battery, charging

175–176
Battery, remote control

33–34
Blind

38–39
Blind spot sensors

121
BlueHDi

20, 158, 165
Bluetooth (hands-free)

201–202, 226
Bluetooth (telephone)

201–202, 226–227
Bluetooth touch screen audio system

24
Bodywork

163
Bonnet

154–155
Boot 35, 56
Brake discs
159
Brake lamps

174
Brakes

159
Braking

95
Braking assistance system

69–70
Braking, automatic emergency

122–124
Braking, dynamic emergency

90–92
Brightness

205
Bulbs

173
Bulbs (changing)

171–172, 174
C
Cable, audio 224
Cable, Jack
224
Capacity, fuel tank

137
Cap, fuel filler

137
Care of the bodywork

163
Central locking

31–32
Changing a bulb

171–172, 174
Changing a fuse

174
Changing a wheel

169
Changing a wiper blade

64
Changing the remote control battery

33
Changing to free-wheeling

178
Charge level indicator (Electric)

21
Charger, induction

53
Charger, wireless

53
Charging cable

142
Charging cable (Electric)

141

Page 240 of 260

238
Alphabetical index
Charging connector (Electric) 140, 145,
147–148
Charging flap (Electric)

140, 145, 147–148
Charging system (Electric)

5, 8, 26, 138, 156
Charging the traction battery
(Electric)

21, 138, 142, 145, 147–148
CHECK

22
Checking the engine oil level

19
Checking the levels

156–157
Checking tyre pressures
(using the kit)

166, 168
Checks

155, 158–160
Checks, routine

158–159
Child lock

83
Children

72, 78–80
Children (safety)

83
Child seats

72, 75–78
Child seats, conventional

78, 81–82
Child seats, i-Size

80–82
Child seats, ISOFIX

78–79, 81–82
Cleaning (advice)

139, 162–163
Closing the boot

31, 35
Closing the doors

31, 35
Collision Risk Alert

122–123
Configuration, vehicle

25–26
Connected applications

221
ConnectedCAM Citroën™

100
Connection, Bluetooth

201–202,
221–222, 226–227
Connection, Wi-Fi network

222
Connectivity

220
Consumption figures

26Container, AdBlue® 160–161
Control, emergency boot release
35
Control, emergency door

32–33
Control, heated seats

42, 45
Controls, steering mounted

93–94
Control stalk, lighting

57–58
Control stalk, wipers

62–63
Control unit

141–142
Courtesy lamps

55
Cruise control

104–105, 107–108
Cruise control, adaptive

104–105, 109
Cruise control by speed limit
recognition

104–105
D
DAB (Digital Audio Broadcasting) -
Digital radio
199–200, 224
Date (setting)

206, 229
Daytime running lamps

58, 173
Deactivating the passenger airbag

74, 77
Deadlocking

29, 31
Deferred charging

27
Deferred charging
(Electric)

26–27, 140, 145, 148
Defrosting

43, 50
Defrosting, front

50
Demisting

43, 50
Demisting, front

50
Demisting, rear

51
Demisting, rear screen

51
Dials and gauges 9–10
Digital instrument panel
10
Dimensions

185
Dipstick

19, 156
Direction indicators

58, 173–174
Display, head-up

11
Display screen, instrument panel

9
Domestic charging
(Electric)

142, 147–148, 184
Doors

35
Drive Assist Plus

109
Driver’s attention warning

125
Drive selector (Electric)

94
Driving

84–85
Driving aids camera (warnings)

101
Driving aids (recommendations)

101
Driving economically

7
Driving modes

95–96
Dynamic stability control (DSC)

70
E
EBFD 69
Eco-driving (advice)
7
ECO mode

96
Economy mode

153
Electric motor

5, 8, 22, 26, 138,
150, 156, 175, 178, 184
Electric windows

37
Electronic brake force distribution (EBFD)

69
Emergency braking assistance (EBA)

70

Page 242 of 260

240
Alphabetical index
Instrument panel, LCD 9
Internet browser
218, 221
ISOFIX mountings

78, 81–82
J
Jack 165–166, 169, 224
Jump starting
176
K
Key 28–29, 32–33
Key, electronic
30–31
Keyless Entry and Starting

28, 30–31, 87–88
Key not recognised

88–89
Key with remote control

28, 86
Kit, hands-free

201–202, 226
Kit, puncture repair

166
Kit, temporary puncture repair

165–168
L
Labels, identification 185
Lamp, boot
56
Lamps, parking

58
Lamps, rear

174
Lams with Full LED technology

61
Lane assist

109, 113–115
Lane departure warning active

11 8
Leather (care) 163
LEDs - Light-emitting diodes
58, 172, 174
Level, AdBlue®

158
Level, brake fluid

157
Level, Diesel additive

158
Level, engine coolant

19, 157
Level, engine oil

19, 156
Levels and checks

155–157
Level, screenwash fluid

63, 157
Light-emitting diodes - LEDs

58, 172, 174
Lighting, cornering

61
Lighting dimmer

23
Lighting, exterior

57, 60
Lighting, guide-me home

29, 59–60
Lighting, interior

55
Lighting, mood

55
Lighting, welcome

59
Loading

152–153
Load reduction mode

154
Locking

29, 31
Locking from the inside

32
Locking the doors

32
Low fuel level

137
Lumbar

41
M
Mains socket (domestic network) 141
Maintenance (advice)
139, 162
Maintenance, routine

102, 158–160
Manoeuvring aids (recommendations)

101
Map reading lamps 55
Markings, identification
185
Massage function

41
Mat

54, 102
Menu, main

26
Menus (audio)

197–198, 210–211
Menu short cuts

26
Messages

228
Messages, quick

228
Minimum traction battery charge
level (Electric)

21
Mirror, rear view

43
Mirrors, door

43, 51, 121
Mirror, vanity

52
Misfuel prevention

138
Mobile application

27, 51, 148
Motor, electric

89, 156, 184
Mountings, ISOFIX

78, 81–82
Multimedia support

52
N
Navigation 215–217
Navigation, connected
218–220
O
Obstacle detection 126
Oil change
156
Oil consumption

156

Page 244 of 260

242
Alphabetical index
Seat belts, rear 71
Seat, rear bench
44
Seats, electric

41
Seats, front

40–41
Seats, heated

42, 45
Seats, rear

44–45, 76
Selector, gear

92, 94
Sensors (warnings)

102
Serial number, vehicle

185
Service indicator

18, 22
Servicing

18, 158–160
Settings, equipment

25–26
Settings, system

205, 229
Sidelamps

58, 173–174
Side parking sensors

127
Silent vehicle warning sound (Electric)

67, 85
Smartphone

27, 52–53
Snow chains

99, 153
Socket, 12 V accessory

53
Socket, auxiliary

224
Socket, Jack

224
Speakers

54
Speed limiter

104–106
Speed limit recognition

102, 104
Speedometer

9–10, 102
Sport mode

96
Spotlamps, side

60
Stability control (ESC)

69
Starting a Diesel engine

137
Starting the engine

86, 89
Starting the vehicle

86–87, 94
Starting using another battery

88, 176
Station, radio

198, 223Stay, bonnet 154–155
Steering mounted controls, audio
197, 210
Steering wheel, adjustment

42
Stickers, customising ~ Stickers,
expressive

163
Stopping the vehicle

86–88, 94
Stop & Start

24, 46, 50, 97–98,
137, 154, 158, 178
Storage

52
Storage box

56
Storage wells

56
Sunshine sensor

46
Sun visor

52
Super-fast charging (Electric)

147–148, 184
Suspension

159
Switching off the engine

86, 89
Synchronising the remote control

34
T
Tables of engines 184
Tank, fuel
137–138
Technical data

182–184
Telephone

201–203, 226–228
Temperature, coolant

19
Thermal comfort consumption indicator
(Electric)

22
Thermal comfort equipment

22
Time (setting)

206, 230
TMC (Traffic info)

217
Tool box

56
Tools

165–166
Topping-up AdBlue® 161
Top Rear Vision
128–129
Top Tether (fixing)

78, 81–82
Total distance recorder

23
Touch screen

24–26, 51
Touch screen tablet

25, 52
Towball, quickly detachable

150–152
Towbar

149
Towbar with quickly detachable
towball

150–152
Towed loads

181–183
Towing another vehicle

178, 180
Traction battery (Electric)

21–22, 26,
138, 140, 184
Traction control (ASR)

70
Traffic information (TMC)

217
Trailer

149
Trajectory control systems

69
Triangle, warning

165
Trip computer

23–24
Trip distance recorder

23
Tyres

159, 185
Tyre under-inflation detection

99, 167
U
Under-inflation (detection) 99
Unlocking
28, 30
Unlocking from the inside

32
Unlocking the doors

32
Updating the date

206, 229
Updating the time

206, 230

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