engine fault Citroen C4 CACTUS 2016 1.G User Guide

41
If one of the doors or the boot is still open,   the   central   locking   does   not  
t

ake   place;   the   vehicle   locks   then  
i

mmediately   unlocks,   identifiable   by   the  
s

ound   of   the   locks   rebounding.
When
  the   vehicle   is   locked,   if   it   is  
u

nlocked   inadvertently,   it   will   lock  
a

gain   automatically   after   thirty   seconds  
u

nless   a   door   or   the   boot   is   open.
Locking using the remote
control
F Press  this   button   to   lock   the  v
ehicle.
Locking the vehicle
Locking is confirmed by the fixed illumination 
o f   the   direction   indicators   for   approximately  
two
  seconds.
Locking using the key
F Turn   the   key   in   the   driver's   door   lock,  t
owards   the   rear   of   the   vehicle   to   lock   it.This
  function   allows   you   to   identify   your   vehicle  
f

rom   a   distance,   especially   when   the   light   is  
p

oor.   Your   vehicle   must   be   locked.
Locating your vehicle
Anti-theft protection
Electronic engine immobiliser
The key contains an electronic chip which has a
  special   code.   When   the   ignition   is   switched  
o

n,   this   code   must   be   recognised   in   order   for  
s

tarting   to   be   possible.
This
  electronic   engine   immobiliser   locks   the  
e

ngine   management   system   a   few   moments  
a

fter   the   ignition   is   switched   off   and   prevents  
s

tarting   of   the   engine   by   anyone   who   does   not  
h

ave   the   key.In the event of a fault, you are
informed
  by   illumination   of   this  
w

arning   lamp,   an   audible   signal  
a

nd   a   message   in   the   screen.
F
 
P

ress
 
the
 
closed
 
padlock
 
on
 
the
 
r

emote
 
control.
This
 
will
 
bring
 
on
 
the
 
courtesy
 
lamps
 
and
 
f

lashing
 
of
 
the
 
direction
 
indicators
 
for
 
a
 
f

ew seconds.
Keep
  safely,   away   from   your   vehicle,   the   label  
a

ttached   to   the   keys   given   to   you   on   acquisition  
o

f   the   vehicle.
In
  this   case,   your   vehicle   will   not   start;   contact  
a

  CITROËN   dealer   as   soon   as   possible.
Check
 
that
 
the
 
doors
 
and
 
boot
 
are
 
fully
 
c

losed.
2
Access

63
In cold weather with the engine cold, the   air   flow   is   increased   gradually   until  
t

he   system   has   warmed   up,   in   order  
t

o   limit   the   delivery   of   cold   air   into   the  
p

assenger
 c
ompartment.
On
  entering   the   vehicle,   if   the   interior  
t

emperature   is   much   colder   or   warmer  
t

han   the   comfort   value   setting,   there  
i

s   no   need   to   alter   the   value   displayed  
i

n   order   to   reach   more   quickly   the  
r

equired   level   of   comfort.   The   system  
c

ompensates   automatically   and  
c

orrects   the   temperature   difference   as  
q

uickly   as   possible.
This
 
setting
 
is
 
associated
 
with
 
AUTO
 
mode
 
o

nly.
 
However,
 
on
 
deactivation
 
of
 
AUTO
 
mode,
 
t

he
 
last
 
setting
 
used
 
remains
 
on.
Changing
 
the
 
setting
 
does
 
not
 
reactivate
 
AUTO
 
m

ode
 
if
 
deactivated.
To
 
change
 
the
 
current
 
setting,
 
press
 
the
 
button
 f
or
 
the
 
desired
 
mode:
" Soft ":
 
provides
 
soft
 
and
 
quiet
 
o

peration
 
by
 
limiting
 
air
 
flow.
" Normal ":
 
offers
 
the
 
best
 
c

ompromise
 
between
 
a
 
comfortable
 
t

emperature
 
and
 
quiet
 
operation
 
(

default
 
setting).
" Fast ":
 
provides
 
strong
 
and
 
effective
 
a

ir
 
flow.
Automatic programme mode
setting
F Go   to   the   secondary   page   by  p
ressing   this   button   to   vary   the  
a

utomatic   comfort   programme,  
c

hoosing   one   of   the   modes  
o

ffered.
3
Ease of use and comfort

94
Dynamic stability control
(DSC) and anti-slip regulation
(ASR)The DSC system offers exceptional safety   in   normal   driving,   but   this   should  
n

ot   encourage   the   driver   to   take   extra  
r

isks   or   drive   at   high   speed.
The
  correct   operation   of   the   system  
d

epends   on   observation   of   the  
ma

nufacturer's
 r
ecommendations
 r

egarding   the   wheels   (tyres   and   rims),  
t

he   braking   components,   the   electronic  
c

omponents   and   the   CITROËN  
a

ssembly   and   operation   procedures.
After
  an   impact,   have   the   system  
c

hecked   by   a   CITROËN   dealer   or   a  
q

ualified
 w
orkshop.
Activation
These systems are activated automatically each   time   the   vehicle   is   started.
As
  soon   as   they   detect   a   problem   of   grip   or  
t

rajectory,   these   systems   act   on   the   operation   if  
t

he   engine   and   brakes.
Deactivation
In exceptional conditions (starting a vehicle which   is   bogged   down,   stuck   in   snow,   on   soft  
g

round...),   it   may   be   advisable   to   deactivate  
t

he   DSC   system,   so   that   the   wheels   can   move  
f

reely   and   regain   grip.
This
 
is
 
indicated
 
by
 
flashing
 
of
 
this
 
w

arning
 
lamp
 
in
 
the
 
instrument
 
panel.
Operating fault
But it is recommended that the system be r eactivated   as   soon   as   possible.
F

P
ress the button or,
depending
  on   version,  
t

urn   the   knob   to   this  
p

osition.
The indicator lamp in the button or the knob   comes   on:   the   DSC   system   no l

onger   acts   on   the   operation   of   the   engine.
Reactivation
The system is reactivated automatically each time   the   ignition   is   switched   back   on   or   from  
3

0 mph   (50   km/h).F
 
P
ress   the   button   again  
t

o   reactivate   it   manually.If
  this   warning   lamp   comes   on,  
a

ccompanied   by   an   audible   signal  
a

nd   a   message   in   the   screen,   this  
i

ndicates   a   fault   with   the   system.
Contact   a   CITROËN   dealer   or   a   qualified  
w

orkshop   to   have   the   system   checked.
Safety

131
Before switching off the engine:
-  p ress   control   N to be in neutral,


or
-
 
l
eave   the   vehicle   in   gear;   in   this   case   the  
v

ehicle   cannot   be   moved.
Stopping the vehicle
For all parking situations, you must
ap ply the parking brake  to   immobilise  
t

he   vehicle.
When
  immobilising   the   vehicle   with  
t

he   engine   running,   you   must   select  
neu

tral

N.
Operating fault
- - - appears in the instrument panel.
F

P

ress control N .
F
 
P

ress
  the   brake   pedal.
F
 
W

ait
 
for   around   30   seconds   until   N or a
gear
 
appears   in   the   instrument   panel.
F

P

ress control D , then N.
F
 
W

ith
 
your   foot   still   on   the   brake   pedal,   start  
t

he
 eng
ine.
The
 
gearbox   is   operational   again.
Reinitialisation
(5-speed electronic
gearbox)
Following disconnection of the battery, it is necessary   to   reinitialise   the   gearbox.
F
 
S
witch   on   the   ignition.
In
  exceptional   circumstances,   the  
g

earbox   may   need   an   automatic  
r

einitialisation:   starting   and   gear  
c

hanging   are   no   longer   possible.
- - -
  appears   in   the   instrument  
pan

el.
Follow
  the   procedure   described   above.
Before
 
d

oing
 
a

nything
 
u

nder
 
t

he
 
b

onnet,
 
e

nsure that control N
 
has
 
been
 
pressed
 
a

nd
 
that
 
the
 
parking
 
brake
 
is
 
applied. With
  the   ignition   on,   illumination   of  t
his   warning   lamp,   accompanied   by  
a

n   audible   signal   and   a   message,  
i

ndicates   a   gearbox   fault.
Have
  it   checked   by   a   CITROËN   dealer   or   a  
q

ualified
 w
orkshop.
6
Driving

132
Hill start assist
System which keeps your vehicle immobilised temporarily   (approximately   2   seconds)   when  
s

tarting   on   a   gradient,   the   time   it   takes   to  
m

ove   your   foot   from   the   brake   pedal   to   the  
a

ccelerator
 ped
al.
This
  system   only   operates   when:
-
 
t
he   vehicle   is   completely   stationary,   with  
y

our   foot   on   the   brake   pedal,
-
 
c
ertain   conditions   of   slope   are   met,
-
 
w
ith   the   driver’s   door   closed.
The
  hill   start   assist   system   cannot   be  
d

eactivated. On an ascending slope, with the vehicle
stationary, the vehicle is held momentarily
when you release the brake pedal, provided
that:
-
 
y
ou   are   in   first   gear   or   neutral   with   a  
m

anual
 g
earbox,
-
 
y
ou   are   in   position   D with an electronic
gearbox.Operation
On a descending slope, with the vehicle
stationary and reverse gear engaged, the
vehicle is held momentarily when you
release the brake pedal.
Operating fault
If a fault in the system occurs, these warning l amps   come   on,   accompanied   by   an   alert  
m

essage.   Contact   a   CITROËN   dealer   or  
a

  qualified   workshop   to   have   the   system  
c

hecked.
Do
 
not
 
leave
 
the
 
vehicle
 
while
 
it
 
is
 
being
 
h

eld
 
in
 
the
 
hill
 
start
 
assist
 
phase.
If
 
you
 
need
 
to
 
exit
 
the
 
vehicle
 
with
 
t

he
 
engine
 
running,
 
apply
 
the
 
parking
 
b

rake.
Driving

135
A fault with the system is signalled in the " Driving assistance "
  menu  
(

primary   page)   of   the   touch   screen  
t

ablet.
Operating fault
In the event of a fault with the system, the   symbol   in   the button   changes   to   alert  
m

ode   and   the   indicator   lamp   flashes   for   a  
f

ew   moments   then   stays   on   continuously.
If you press this button to reactivate the
system,  the   indicator   lamp   flashes   again   for   a  
f

ew   moments   and   then   stays   on   continuously.
In
 
certain
 
circumstances,
 
such
 
as
 
the
 
need
 
t

o
 
maintain
 
a
 
comfortable
 
temperature
 
in
 
the
 
p

assenger
 
compartment,
 
it
 
may
 
be
 
preferable
 
t

o
 
deactivate
 
the
 
Stop
 
&
 
Start
 
system.
The
 
system
 
can
 
be
 
deactivated
 
at
 
any
 
time,
 
o

nce
 
the
 
ignition
 
is
 
on.
If
 
the
 
system
 
is
 
deactivated
 
while
 
in
 
S

TOP mode,
 
the
 
engine
 
then
 
restarts.
The
 
Stop
 
&
 
Start
 
system
 
is
 
automatically
 r
eactivated
 
every
 
time
 
the
 
engine
 
is
 
started.
Deactivation
The Stop & Start system can be deactivated a
nd   manually   reactivated   in   the   touch   screen  
t

ablet. F

Sel
ect "
Stop & Star t " in the
" Driving assistance "   menu.
When   the   system   is   deactivated,   the   indicator  
l

amp   in   this   button   comes   on   continuously.
When
  the   system   is   reactivated   manually,   the  
i

ndicator   lamp   in   this   button   goes   off.Have
  it   checked   by   a   CITROËN   dealer   or   a  q
ualified w orkshop.
In
  the   event   of   a   fault   in   STOP   mode,   the  
v

ehicle   may   stall.
All
  of   the   instrument   panel   warning   lamps  
come
  on.Depending
  on   version,   an   alert  
m

essage   may   also   be   displayed,   asking  
y

ou   to   change   to   neutral   (control   on   N)
and
  put   your   foot   on   the   brake   pedal.
You
  must   switch   off   the   ignition,   then  
s

tart   the   engine   again.
Before
 
doing
 
anything
 
under
 
the
 
b

onnet,
 
deactivate
 
the
 
Stop
 
&
 
Start
 
s

ystem
 
to
 
avoid
 
the
 
risk
 
of
 
injury
 
r

elated
 
to
 
an
 
automatic
 
change
 
to
 
S

TART mode.
Opening the bonnet
Driving on flooded roads
Before
 
driving
 
through
 
a
 
flooded
 
road,
 
i

t
 
is
 
strongly
 
recommended
 
that
 
you
 
d

eactivate
 
the
 
Stop
 
&
 
Start
 
system.
For
 
more
 
advice
 
on
 
driving,
 
particularly
 
o

n
 
flooded
 
roads,
 
refer
 
to
 
the
 
c

orresponding
 s

ection.
6
Driving

150
In bad weather and in winter, ensure that   the   sensors   are   not   covered   by  
r

oad   dirt,   ice   or   snow.
In
  the   event   of   a   fault,   have   the   system  
c

hecked   by   a   CITROËN   dealer   or   a  
q

ualified
 w
orkshop.
If
 
the
 
system
 
is
 
deactivated
 
during
 
a
 
m

anoeuvre,
 
the
 
driver
 
should
 
reactivate
 
i

t
 
to
 
repeat
 
the
 
measurement.
If the lateral distance between your vehicle a
nd   the   space   is   too   great,   the   system   may  
n

ot   be   able   to   measure   the   space.
Anything
  projecting   beyond   the   envelope  
o

f   the   vehicle   (long   or   wide   load)   is   not  
t

aken   into   account   by   the   Park   Assist  
s

ystem   during   a   manoeuvre.
Deactivation
A message is displayed in the screen.
T he   driver   then   takes   back   control   of   the  
v

ehicle's
 s
teering.
The
 
system
 
is
 
deactivated
 
by
 
pressing
 
the
 P
ark
 
Assist
 
control
 
(or
 
the
 
Park
 
Assist
 
button
 
i

n the " Driving assistance "
 
menu
 
of
 
the
 
touch
 
s

creen tablet),
The
 
system
 
is
 
deactivated
 
automatically:
-
 
o

n
 
switching
 
off
 
the
 
ignition,
-
 
i

f
 
the
 
engine
 
stalls,
-
 
i

f
 
no
 
manoeuvre
 
is
 
started
 
within
 
5
 
minutes
 
o

f
 
selection
 
of
 
the
 
type
 
of
 
manoeuvre,
-
 
a

fter
 
a
 
prolonged
 
stop
 
of
 
the
 
vehicle
 
during
 
a

 
manoeuvre,
-
 
i

f
 
the
 
road
 
wheel
 
anti-spin
 
regulation
 
(ASR)
 
s

ystem
 
is
 
invoked,
-
 
i

f
 
the
 
speed
 
of
 
the
 
vehicle
 
exceeds
 
the
 
s

tated
 
limit,
-
 
w

hen
 
the
 
driver
 
interrupts
 
movement
 
of
 
the
 
s

teering
 w

heel,
-
 
i

f
 
the
 
driver
 
presses
 
the
 
Park
 
Assist
 
control
 
(

or
 
the
 
Park
 
Assist
 
button
 
of
 
the
 
"Driving
 
a

ssistance"
 
menu
 
in
 
the
 
touch
 
screen
 
t

ablet),
-
 
i

f
 
correct
 
positioning
 
of
 
the
 
vehicle
 
is
 
not
 
p

ossible
 
(too
 
many
 
manoeuvres
 
needed
 
to
 
i

nsert
 
or
 
extract
 
the
 
vehicle),
-
 
i

f
 
the
 
driver's
 
door
 
is
 
open,
-
 
i

f
 
one
 
of
 
the
 
front
 
wheels
 
encounters
 
an
 
o

bstacle.
Switching off
The system is switched off automatically:
-  w hen   towing   a   trailer,
-
 
i
f   the   driver's   door   is   opened,
-
 
i
f   the   speed   of   the   vehicle   is   above   42   mph  
(

70   km/h).
To
  switch   the   system   of   for   a   prolonged   period,  
c

ontact   a   CITROËN   dealer   or   a   qualified  
w

orkshop.
Operating faults
In the event of a fault with the system, the   symbol   in   the   button   (located   in  
t

he   touch   screen   tablet)   changes   to  
a

lert   mode   and   the   warning   lamp  
f

lashes   and   then   goes   off.
Contact
 
a
  CITROËN   dealer   or   a   qualified  
w

orkshop.
Driving

176
AdBlue® additive and SCR system
f
or
 
BlueHDi   Diesel   engines
To assure respect for the environment and c
onformity   with   the   new   Euro   6   emissions  
s

tandard,   without   adversely   affecting   the  
p

er formance   or   fuel   consumption   of   Diesel  
e

ngines,   CITROËN   has   taken   the   decision   to  
e

quip   its   vehicles   with   an   effective   system   that  
a

ssociates   SCR   (Selective   Catalytic   Reduction)  
w

ith   a   particle   filter   (FAP)   for   the   treatment   of  
e

xhaust   gases.
Presentation of the SCR system
Using an additive called AdBlue® containing urea, a
 
catalytic
 
converter
 
turns
 
up
 
to
 
85%   of   nitrous o

xides
 
(NOx)
 
into
 
nitrogen
 
and
 
water,   which   are
 h

armless
 
to
 
health
 
and
 
the
 
environment. Once
  the   AdBlue
® tank is empty, a s
ystem
 
required
 
by   regulations   prevents  
s

tarting
 
of
 
the
 
engine.
If the SCR is faulty, the level of
emissions
 
from
 
your   vehicle   will   no  
l

onger
 
meet
 
the
 
Euro   6   standard:   your  
v

ehicle
 
becomes
 
polluting.
In
 
the
 
event
 
of
 
a
 
confirmed   fault  
w

ith
 
the
 
SCR
 
system,   you   must   go  
t

o
 
a
 
CITROËN
 
dealer   or   a   qualified  
w

orkshop
 
as
 
soon   as   possible:   after   a  
r

unning
 
distance
 
of   650   miles  
(1
 
100
 
km),
 
a
 
system   will   be   triggered  
a

utomatically
 
to
 
prevent   engine   starting.
The
 
AdBlue® additive is held in a special t
ank
 
located
  under   the   boot   at   the   rear   of  
t

he
 
vehicle.
 
It   has   a   capacity   of   17   litres:   this  
p

rovides
 
a
 
driving   range   of   about   12   500   miles  
(

20
 
000
 
km),
  after   which   an   alert   is   triggered  
w

arning
 
you
 
when   the   reserve   remaining   is  
e

nough
 
for
 
just   1   500   miles   (2   400   km).
During
 
each
  scheduled   service   of   your   vehicle  
b

y
 
a
 
CITROËN   dealer   or   a   qualified   workshop,  
t

he
 
AdBlue
® additive tank is refilled in order to a
llow
 
normal   operation   of   the   SCR   system.
If
 
the
 
estimated   mileage   between   two   services  
i

s
 
greater
 
than   12   500   miles   (20   000   km),   we  
r

ecommend
  that   you   go   to   a   CITROËN   dealer  
o

r
 
a
 
qualified   workshop   to   have   the   necessary  
t

op-up
 
carried   out.
Practical information

177
Range indicators
Once the AdBlue® tank is on reserve or after d
etection
 
of
 
a
 
fault   with   the   SCR   emissions  
c

ontrol
 
system,
 
when   the   ignition   is   switched  
o

n,
 
an
 
indicator
 
displays   an   estimate   of   the  
d

istance
 
that
 
can
 
be   covered,   the   range,   before  
e

ngine
 
starting
 
is
 
prevented.
In
 
the
 
event
 
of
 
simultaneous   system   fault   and  
l

ow
 
AdBlue
® level, the shortest range figure is t
he
 
one
 
displayed. Range greater than 1 500 miles (2 400 km)
When
  the   ignition   is   switched   on,   no  
i

nformation   on   range   is   displayed   automatically  
i

n   the   instrument   panel.
The
  engine   start   prevention   system  
r

equired   by   regulations   is   activated  
a

utomatically   once   the   AdBlue
® tank is e
m pt y.
In the event of the risk of non-starting related to a lack of AdBlue®
Remaining range between 350 and 1500 miles (600 and 2 400 km)
When switching on the ignition, the U REA warning   lamp   comes   on,   accompanied  
b

y   an   audible   signal   and   the   display   of   a  
m

essage   (e.g.:   "Top   up   emissions   additive:  
S

tarting   prevented   in   900   miles")   indicating  
t

he   remaining   range   expressed   in   miles   or  
k

ilometres.
When
  driving,   the   message   is   displayed   every  
2

00   miles   (300   km)   until   the   additive   tank   has  
be

en
 t
opped-up.
Go
  to   a   CITROËN   dealer   or   a   qualified  
w

orkshop   to   have   the   AdBlue
® tank topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
tank
 
yourself.
For
 
more
 
information
 
on
 
topping-up   the  
Ad

Blue
® additive, refer to the corresponding s
ection.
7
Practical information

179
In the event of a fault with the SCR emissions control system
In the event of the detection
of a faultDuring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
A
  system   that   prevents   engine   starting   is   activated   automatically   from   650   miles   (1   100   km)   after   confirmation   of   a   fault   with   the   SCR   emissions  
c

ontrol   system.   Have   the   system   checked   by   a   CITROËN   dealer   or   a   qualified   workshop   as   soon   as   possible.
If   it   is   a   temporary   fault,   the   alert  
d

isappears   during   the   next   journey,  
a

fter   self-diagnosis   of   the   SCR   system.
The
  UREA,   SERVICE   and   diagnostic   warning  
l

amps   comes   on,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message  
"

Emissions
 f
ault".
The
  alert   is   triggered   when   driving   when   the  
f

ault   is   detected   for   the   first   time,   then   when  
s

witching   on   the   ignition   for   subsequent  
j

ourneys,   while   the   fault   persists. If
  a   fault   with   the   SCR   system   is   confirmed   (after
 3

0   miles   (50   km)   covered   with   the   permanent
 d

isplay   of   the   message   signalling   a   fault),   the
 S

ERVICE   and   engine   diagnostic   warning   lamps
 c

ome   on   and   the   UREA   warning   lamp   flashes,
 a

ccompanied   by   an   audible   signal   and   the
 d

isplay   of   a   message   (e.g.:   "Emissions   fault:
 S

tarting   prevented   in   150 miles")   indicating   the
 r

emaining   range   express   in   miles   or   kilometres.
While
  driving,   the   message   is   displayed   every
 3

0   seconds   while   the   fault   with   the   SCR   system
 p

ersists.
The
  alert   is   repeated   when   switching   on   the
 ig

nition.
You
  should   go   to   a   CITROËN   dealer   or   a
 q

ualified   workshop   as   soon   as   possible.
Other wise, you will not be able to restart your
engine. Starting prevented
To
  be   able   to   start   the   engine,   you   must   call   on  
a

  CITROËN   dealer   or   a   qualified   workshop.
You
  have   exceeded   the   authorised  
d

riving   limit:   the   starting   prevention  
s

ystem   inhibits   engine   starting.
Every time the ignition is switched on, the SERVICE and   engine   diagnostic   warning   lamps   come   on   and t

he   UREA   warning   lamp   flashes,   accompanied   by
 a

n   audible   signal   and   the   display   of   the   message
 "

Emissions   fault:   Starting   prevented".
7
Practical information