CD player Citroen C4 CACTUS RHD 2014 1.G User Guide
Page 306 of 331
FREQUENTLY ASKED  QUESTIONS
304QUESTION
ANSWER SOLUTION
Some contacts are 
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts 
on the SIM card, the contacts on the telephone, or both. When both 
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Display 
telephone contacts".
Contacts are not shown 
in alphabetical order. Some telephones offer display options. Depending on the settings 
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone 
directory.
The system does not 
receive SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the 
system.
CD, MP3
The CD is ejected 
automatically or is not 
played by the player. The CD is inserted upside down, is unplayable, does not contain any 
audio data or contains an audio format which the player cannot play.
-
 Check that the CD is inserted in the player the right
 
way up.
- Check the condition of the CD: the CD cannot be  
played if it is too damaged.
- Check the content in the case of a recorded CD:  
refer to the advice in the "AUDIO" section.
- The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio  
system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the pla\
yer (udf, ...).
The CD is protected by an anti-pirating protection system which is not 
recognised by the audio system.
There is a long waiting 
period following the insertion 
of a CD or connection of a 
USB memory stick.When a new medium is inserted, the system reads a certain amount of 
data (directory, title, artist, etc.). This may take from a few seconds to a 
few minutes. This phenomenon is normal.
The CD player sound is 
poor. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable 
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
 Set the treble or bass level to 0, without selecting  an ambience. 
Page 309 of 331
FREQUENTLY ASKED  QUESTIONS
307
QUESTION
ANSWER SOLUTION
With the engine off, the 
system switches off after 
a few minutes of use. When the engine is switched off, the system's operating time depends on 
the battery charge.
The switch-off is normal: the system switches to economy mode and 
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery 
charge.
USB, portable player, connection key
Playback of my USB 
memory stick starts only 
after a very long wait 
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down access 
to reading the memory stick (multiplication by 10 of the catalogue time\
).
Delete the files supplied with the memory stick 
and limit the number of sub-folders in the file 
structure on the memory stick.
When I connect my 
iPhone as telephone and 
to the USB port at the 
same time, I am unable 
to play the music files. When the iPhone connects automatically as a telephone, it forces the 
streaming function. The streaming function takes the place of the USB 
function which is then not useable, there is a period without sound of t\
he 
track being played with Apple
® players.
Disconnect and reconnect to the USB port 
(the
  USB function takes priority over streaming).