audio CITROEN C5 AIRCROSS 2020 Handbook (in English)

17
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87,5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
upper band to enable the system to check
whether there is a
more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) blocks reception,
including in RDS mode. This phenomenon is normal and does not
indicate a
failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a
car wash or into
an underground car park). Have the aerial checked by a
dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Press the round arrow on the "List" tab of the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.
.
CITROËN Connect Radio

18
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a
very long wait (around 2 to 3 minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10
of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
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19
Telephone
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be
visible.Check that the telephone has Bluetooth
switched on.
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. It is possible to check the compatibility of the
telephone on the Brand's website (services).
Android Auto and CarPlay do not work. Android Auto and CarPlay may not activate if
the USB cables are of poor quality.Use authentic USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and
the telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
o r d e r. Some telephones offer display options.
Depending on the settings chosen, contacts
can be transferred in a
specific order.Change the telephone directory display
settings.
.
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20
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the ambience is deselected.
When changing the ambience setting, the
treble and bass settings are reset. The selection of an ambience setting imposes
the settings for treble and bass and vice versa.
Modify the treble and bass or ambience
settings to obtain the desired musical
ambience.
When changing the balance setting,
distribution is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a
distribution setting imposes
the balance settings and vice versa. Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a
difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted
to the sources listened to. Adjust the audio
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system automatically
goes into energy economy mode and switches off
to maintain an adequate charge in the battery.Start the engine to increase the charge of the
battery.
CITROËN Connect Radio

1
CITROËN Connect Nav
GPS navigation –
Applications – Multimedia
audio system – Bluetooth
®
telephone
Contents
First steps

1
S

teering mounted controls
2
M

enus
3
V

oice commands
4
N

avigation
1
2
Connected navigation

1
4
Applications

1
7
Radio

2
0
DAB (Digital Audio Broadcasting) radio

2
2
Media

2
2
Telephone

2
4
Settings

2
8
Frequently asked questions

3
0The various functions and settings
described differ according to the version
and configuration of the vehicle.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must
be carried out with the vehicle stationary

and the ignition switched off:
-
Us
ing a

smartphone.
-
P
airing a Bluetooth mobile phone to
the hands-free Bluetooth system of the
audio system.
-
Sm
artphone connection operations for
CarPlay
®, MirrorLinkTM or Android Auto
(certain applications interrupt their
display when the vehicle starts to move
again).
-

W

atching a

video (the video stops
when the vehicle starts to move again).
-

T

he configuration of profiles.
The system is protected in such a
way that
it will only operate in the vehicle.
The display of the message Energy
Economy Mode signals that a
change to
standby is imminent. The link below gives access to the OSS
(Open Source Software) code for the
system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the menu buttons on either side of or
below the touch screen for access to the
menus, then press the virtual buttons in the
touch screen.
Depending on the model, use the "Source" or
"Menu" buttons to access the rolling menus,
then press the virtual buttons in the touch
screen.
Display the rolling menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a
level.
Press "OK" to confirm.
.
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2
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-

G
o to the "Notifications" of messages,
emails, map updates and, depending on the
services, the navigation notifications.
-

G
o to the settings for the touch screen and
the digital instrument panel. Selection of the audio source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
-
V

ideo (depending on equipment).Using the "Settings" menu, create a
profile
for just one person or a group of people
with common interests, with the possibility
of entering a
multitude of settings (radio
presets, audio settings, navigation history,
contact favourites, etc.); these settings are
taken into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5


minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
equipment).
Short press, system voice
commands.
Long press, smartphone voice
commands via the system.
Increase volume.
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3
FM 87.5 MHz
Decrease volume.
Mute by pressing the volume
increase and decrease buttons
simultaneously (depending on
equipment).
Restore the sound by pressing one
of the two volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start
telephone call.
Call in progress (short press):
access telephone menu.
Telephone (long press): reject an
incoming call, end call; when no call
is in progress, access telephone
menu.
Radio (rotate): automatic search for
the previous/next station.
Media (rotate): previous/next track,
move in a
list.
Short press : confirm a
selection; if
nothing selected, access to presets.
Applications
Depending on equipment/Depending on
version. Operate certain applications on
a
smartphone connected via
CarPlay
®, MirrorLinkTM (available
depending on the country) or
Android Auto.
Check the state of the Bluetooth
®
and Wi-Fi connections.
Menus
Connected navigation
Depending on equipment/Depending on
version.
Enter navigation settings and
choose a


destination.
Use ser vices available in real time,
depending on equipment.
Radio : display the list of stations.
Media : display the list of tracks.
Radio (press and hold): update the
list of stations received.
Radio Media
Depending on equipment/Depending on
version. Select an audio source, a radio station,
display photographs.
.
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9
"Radio Media " voice
commands
Voice commands Help messages
Turn on source radio – Streaming Bluetooth
- … You can select an audio source by saying "turn on source" followed by the device name. For
example, "turn on source, Streaming Bluetooth", or "turn on source, radio". Use the command
"play" to specify the type of music you'd like to hear. You can choose between "song", "artist", or
"album". Just say something like "play artist, Madonna", "play song, Hey Jude", or "play album,
Thriller".
Tune to channel BBC Radio 2 You can pick a
radio station by saying "tune to" and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5
FM". To listen to a preset radio station, say for example
"tune to preset number five".
Tune to 98.5
FM
Tune to preset number five
What's playing? To choose what you'd like to play, start by saying "play" and then the item. For example, say "play
song Hey Jude", "play line 3" or "select line 2". You can undo your last action and start over by
saying "undo", or say "cancel" to cancel the current action.
Play song Hey Jude I'm not sure what you'd like to play. Please say "play" and then a
song title, an album title, or an
artist name. For example, say "play song Hey Jude", "play artist Madonna" or "play album Thriller".
To select a
line number from the display, say "select line two". To move around a displayed list,
you can say "next page" or "previous page". You can undo your last action and start over by saying
"undo", or say "cancel" to cancel the current action.
Play ar tist Madonna
Play album Thriller
Media voice commands are available only for a
USB connection.
.
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18
MirrorLinkTM smartphone
connection
The " MirrorLinkTM" function requires
the use of a

compatible smartphone and
compatible applications.
From the system, press
"Applications " to display the
primary page.
Press " Connectivity " to go to the MirrorLink
TM
function.
Press "MirrorLink
TM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the " MirrorLinkTM" function.
During the procedure, several
screen pages relating to certain
functions are displayed.
Accept to start and complete the
connection. Once the connection is established, a page
is displayed with the applications already
downloaded to the smartphone and compatible
with the MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM
display, using the touch buttons located in the
u p p e r b a r.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a

wait for the availability of
applications, depending on the quality of
the network.
Android Auto smartphone
connection
The " Android Auto " function requires
the use of a compatible smartphone and
applications. During the procedure, several
screen pages relating to certain
functions are displayed.
Accept to start and complete the
connection.
Different audio sources remain accessible in
the margin of the Android Auto display, using
touch buttons in the upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
In Android Auto mode, the function to
display the menus by pressing the screen
briefly with three fingers is deactivated.
There may be a wait for the availability of
applications, depending on the quality of
the network.
When connecting a

smartphone
to the system, it is recommended
that Bluetooth
® be started on the
smartphone.
Connect a

USB cable. The
smartphone charges when
connected by the USB cable.
Connect a
USB cable. The
smartphone charges when
connected by the USB cable.
Vehicle apps
Press Applications to display the
primary page.
Press " Vehicle apps " to display the
applications home page.
From the system, press
"
Applications " to display the
primary page.
Press " Connectivity " to go to the "Android
Auto" function. Press "
Android Auto " to start the
application in the system.
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19
Internet browser
Press Applications to display the
primary page.
Press " Connectivity " to go to the " Internet
browser " function.
Press " Internet browser " to display the
browser home page.
Select the country of residence.
Press "OK" to save and start the
browser.
Connection to the internet is via one of
the network connections provided by the
vehicle or the user.
Bluetooth connection®
Activate the Bluetooth function on the
telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone. To complete the pairing, whichever
procedure used (from the telephone or
from the system), ensure that the code
is the same in the system and in the
telephone.
Procedure from the system
Press Applications
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Bluetooth connection ".
Select " Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, it is recommended
that you deactivate and then reactivate the
Bluetooth function on the telephone.
Select the name of the chosen
telephone in the list.
Depending on the type of telephone, the
option is given to accept or not accept the
transfer of contacts and messages.
Connection sharing
The system offers to connect the telephone
with 3 profiles:
-
"Telephone " (hands-free kit, telephone
only),
-
"Streaming " (streaming: wireless playing of
the audio files on the telephone),
-
"Mobile internet data ".
The " Mobile internet data " profile
must be activated for connected
navigation (where the vehicle does not
have "Emergency and assistance call"
services), having first activated sharing of
this connection on the smartphone.
Select one or more profiles.
Press " OK" to confirm.
Wi-Fi connection
Network connection by the smartphone's Wi-Fi.
Press Applications to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
.
CITROËN Connect Nav