CITROEN C5 AIRCROSS 2022 Handbook (in English)
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Access
2► press button  C or the exterior control B for 
more than 3 seconds (deletion is confirmed by a 
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even 
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate 
manually, there is no assistance from gas struts. 
Resistance to opening and closing is therefore 
entirely normal.
Repeatedly opening and closing the 
motorised tailgate can cause overheating 
of its electric motor, after which opening and 
closing will not be possible.
Allow at least 10 minutes for the electric 
motor to cool down before operating the 
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the 
motorised tailgate in case of 
failure
This operation is  only necessary in the case of 
failure of the tailgate motor .
If the failure originates from the battery, it is 
recommended to recharge it or change it with the 
tailgate closed.
In this situation, a significant force may be 
needed to close the tailgate.
► Close it gently without slamming, as slowly as 
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at 
one of its sides - risk of damage!
Precautions in use
To avoid unintentionally opening the  tailgate while operating the towing 
device:
–
 
Deactivate the “Hands-Free 
 Tailgate 
Access” function in advance in the vehicle 
configuration menu.
–
 
Or remove the electronic key from the 
recognition zone, with the tailgate closed.
In wintry conditions
To avoid any operating problems, remove 
the snow or wait until the ice melts before 
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an 
automatic car wash, do not forget to lock 
the vehicle to prevent any risk of unwanted 
opening.
Alarm
(Depending on version)
 
 
 
 
System which protects and provides a deterrent 
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a 
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in 
the passenger compartment.
The alarm is triggered if anyone breaks a 
window, enters the passenger compartment or 
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude 
of the vehicle.
The alarm goes off if the vehicle is lifted or 
moved.
When the vehicle is parked, the alarm 
will not be triggered if the vehicle is 
knocked.   
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► Switch on the ignition; this stops the alarm. 
The indicator lamp in the button goes off.
Locking the vehicle without 
activating the alarm
►  Lock or deadlock the vehicle using the key 
(integral to the remote control) in the driver's 
door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes 
after the last door or the boot is closed.
►  To avoid triggering the alarm on entering the 
vehicle, first press the unlocking button on the 
remote control or unlock the vehicle using the 
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed 
illumination of the red indicator lamp in the 
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a 
qualified workshop.
Self-protection function
The system checks whether any of its 
components are out of service.
The alarm is triggered if the battery, the central 
control or the siren wiring is put out of service or 
damaged.
Work on the alarm system
Consult a CITROËN dealer or a qualified 
workshop.
Locking the vehicle with full 
alarm system
Activation/Deactivation
► Lock or deadlock/unlock the vehicle using 
the remote control or the "Keyless Entry and 
Starting" system (confirmed by the button's red 
indicator lamp coming on/going out and the 
direction indicators coming on).
The exterior perimeter monitoring is activated 
after 5 seconds and the interior volumetric and 
anti-tilt monitoring after 45 seconds.
If the vehicle automatically locks itself 
again (as happens if a door or the boot is 
not opened within 30 seconds of unlocking), 
the monitoring system is automatically 
reactivated.
If an opening (door, boot or bonnet) is not 
properly closed, the vehicle is not locked, 
but the exterior perimeter monitoring will be 
activated after 45 seconds, at the same time 
as the interior volumetric and anti-tilt 
monitoring.
Locking the vehicle 
with exterior perimeter 
monitoring only
Disable volumetric monitoring to avoid unwanted 
alarm triggering in certain cases, such as:
–
 
Slightly open window
 .
–
 
W
 ashing the vehicle.
–
 
Changing a wheel.
–
 
T
 owing your vehicle.
–
 
T
 ransport on a ship or ferry.
Deactivating the interior volumetric 
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds 
press the alarm button until its red indicator lamp 
is on fixed.
►
 
Get out of the vehicle.
►
 
Immediately lock the vehicle using the remote 
control or the Keyless Entry and Starting system.
Only the exterior perimeter monitoring is 
activated; the button's red indicator lamp flashes 
once every second.
To take effect, this deactivation must be  carried out after each time the ignition is 
switched off.
Reactivating the interior volumetric 
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring 
by unlocking the vehicle using the remote control 
or the Keyless Entry and Starting system.
The indicator lamp in the button goes off.
►
 
Reactivate all monitoring by locking the 
vehicle using the remote control or the Keyless 
Entry and Starting system.
The red indicator lamp in the button once again 
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren 
and flashing of the direction indicators for 30 
seconds.
The monitoring functions remain active until 
the alarm has been triggered eleven times in 
succession.
When the vehicle is unlocked using the remote 
control or the Keyless Entry and Starting system, 
rapid flashing of the indicator lamp in the button 
informs you that the alarm was triggered during 
your absence. When the ignition is switched on, 
the flashing stops immediately.
Failure of the remote control
To deactivate the monitoring functions:
►  Unlock the vehicle using the key in the 
driver's door lock.
►
 
Open the door; the alarm is triggered.   
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2► Switch on the ignition; this stops the alarm. 
The indicator lamp in the button goes off.
Locking the vehicle without 
activating the alarm
► Lock or deadlock the vehicle using the key 
(integral to the remote control) in the driver's 
door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes 
after the last door or the boot is closed.
►
 
T
 o avoid triggering the alarm on entering the 
vehicle, first press the unlocking button on the 
remote control or unlock the vehicle using the 
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed 
illumination of the red indicator lamp in the 
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a 
qualified workshop.
Electric windows
1. Left-hand front
2. Right-hand front
3. Right-hand rear
4. Left-hand rear
5. Deactivation of electric window controls 
located by rear seats
Manual operation
► To open/close the window, press/pull the 
switch without passing the point of resistance; 
the window stops as soon as the switch is 
released.
Automatic operation
► To open/close the window, press/pull the 
switch past its resistance point: the window 
opens/closes completely when the switch is 
released.
Operating the switch again stops the movement 
of the window.
Window controls remain operational for 
approximately 45 seconds after switching 
off the ignition or after locking the vehicle.
After that time, the controls are disabled. 
To reactivate them, switch on the ignition or 
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it 
stops and immediately partially lowers again.
Deactivating the rear 
controls for the rear electric 
windows
For your children's safety, press control 5 
to deactivate the controls for the rear 
electric windows, irrespective of their positions.
The red indicator lamp in the button comes 
on and a confirmation message is displayed. 
The lamp will remain lit until the controls are 
reactivated.
The rear electric windows can still be controlled 
using the driver's controls.
Reinitialising the electric 
windows
After reconnecting the battery, or in the event 
of abnormal window movement, the anti-pinch 
function must be reinitialised.
The anti-pinch function is disabled during the 
following sequence of operations.   
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For each window:
► Lower the window fully , then raise it; it will 
rise in steps of a few centimetres each time the 
control is pressed. Repeat the operation until the 
window is fully closed.
►
 
Continue to pull the control upwards for at 
least one second after the window reaches the 
closed position.
If an electric window meets an obstacle 
during operation, the movement of the 
window must be reversed. To do this, press 
the relevant switch.
When the driver operates the passengers’ 
electric window switches, it is important to 
ensure that nothing can prevent the window 
from closing properly.
It is important to ensure that passengers use 
the electric windows correctly.
Pay particular attention to children when 
operating windows.
Be aware of passengers and/or other persons 
present when closing windows using the key 
or the "Keyless Entry and Starting" system.
Panoramic sunroof
The panoramic sunroof consists of a movable 
glass panel that slides over the roof and a blind 
that can be opened independently. Opening the 
sunroof automatically opens the blind.
►
 
T
 o operate the panoramic sunroof or the 
blind, use the buttons in the roof console.
 
 
A. Sunroof blind control
B. Sunroof control
The sunroof or blind can be operated when the 
ignition is turned on (if the battery is charged 
enough), with the engine running, in STOP mode 
of Stop & Start, and up to 45
  seconds after 
turning off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the 
sunroof while the vehicle is moving - risk 
of serious injury!
Ensure that any luggage or accessories 
carried on the roof bars do not interfere 
with the movement of the sunroof.
Do not place heavy loads on the movable 
glass panel of the sunroof.
If the sunroof is wet, following a shower 
or washing the vehicle, wait until it is 
completely dry before opening.
Do not operate the sunroof if it is covered by 
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or 
ice from the sunroof.
Check the condition of the sunroof seals 
regularly (presence of dust or deposits, 
dead leaves, etc.).
If using a car wash, check first that the roof is 
correctly closed and keep the high-pressure 
jet at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof 
open.
Operation
When opening the sunroof fully, the movable 
glass moves to a partially open position, then 
slides over the roof. All intermediate positions 
are allowed.
Depending on the speed of the vehicle, 
the partially open position may vary to 
improve the acoustics.   
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2Before operating the sunroof or blind 
control buttons, ensure that no object or 
person might prevent the movement.
Be particularly aware of children when 
operating the sunroof or blind.
If something is trapped when operating the 
sunroof or blind, you should reverse the 
movement of the sunroof or blind by pressing 
the control in question.
The driver must ensure that passengers use 
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle 
when closing, the movement is automatically 
reversed.
The roof anti-pinch system is designed to be 
effective at speeds of up to 75 mph (120
  km/h).
Opening / Closing
► To open the sunroof or the blind, use the part 
of the button located towards the rear.
►
 
T
 o close the sunroof or the blind, use the part 
of the button located towards the  front.
Operation of buttons
► Pressing a button beyond its point of 
resistance directly opens or closes the sunroof 
fully
.
►
 
Pressing the button again stops the current 
movement.
►
 
When holding a button (without going 
beyond the point of resistance), the movement 
of the sunroof or blind stops when this button is 
released.
►
 
When the sunroof is closed: pressing once 
without passing the point of resistance moves it 
to a partially open position.
►
 
When the sunroof is partially open: pressing 
once without passing the point of resistance 
opens or closes it fully
.
The roof and windows, then the blind, can be closed by holding down the door 
locking control. The operation stops as soon 
as the locking control is released.
Closing of the blind is limited by the 
position of the sunroof: the blind cannot 
go further than the front of the mobile glass. 
During simultaneous movements of the 
sunroof and blind, the blind automatically 
stops or resumes movement depending on 
the position of the sunroof.
Reinitialisation
Following reconnection of the battery or in the 
event of a fault or jerky movement of the sunroof 
or blind, reinitialisation is required.
►
 
Check that nothing is interfering with the 
sunroof or blind and that the seals are clean.
►
 
With the ignition on, fully close the sunroof 
and blind.
► Press and hold the front part of button  B, until 
the sunroof and blind move slightly, then hold for 
a further 1 second before releasing.
►
 
W
 ait 2   seconds and then press and hold the 
front part of button B. The blind and the sunroof 
will open and close, one after the other. When 
both are completely closed again, hold for a 
further 2 seconds and release.
If there is an operating fault, restart the 
whole procedure.   
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Ease of use and comfort
Correct driving position
Before taking to the road and to make the most 
of the ergonomic layout of the instruments and 
controls, carry out these adjustments in the 
following order:
– 
the height of the head restraint,
–
 
the seat backrest angle,
–
 
the seat cushion height,
–
 
the longitudinal position of the seat,
–
 
the height and reach of the steering wheel,
–
 
the rear view mirror and door mirrors. 
 
Once these adjustments have been 
made, check the instrument panel can be 
viewed correctly from your driving position.
Front seats
Caution when moving the 
front seats
For safety reasons, only adjust seats 
when the vehicle is stationary.
Before moving the seat backwards, 
ensure that there is no person or object 
that might prevent the full travel of the seat.
There is a risk of trapping or pinching 
passengers if present in the rear seats or of 
jamming the seat if large objects are placed 
on the floor behind the seat.
Front head restraints
Adjusting the height
The adjustment is correct when the  upper edge of the head restraint is level 
with the top of the head.
‘Two-way’ adjustment model 
 
Upwards:
►  pull the head restraint up to the desired 
position; the head restraint can be felt to click 
into position.
Downwards:
►
 
press lug 
 A and push the head restraint down 
to the desired position.
‘Four-way’ adjustment model 
 
Upwards:
►  pull the head restraint up to the desired 
position; the head restraint can be felt to click 
into position.
Downwards:
►  press and hold button  B and push the head 
restraint down to the desired position.
Adjusting the angle
“Four-way” adjustment model 
 
►  press and hold button  B and push the lower 
part of the head restraint forwards or backwards.
Removing a head restraint 
 
►  Pull the head restraint up as far as it will go.
►  Press the lug(s) A (depending on version) 
to unlock the head restraint and remove it 
completely,
►  Stow the head restraint securely.   
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Ease of use and comfort
3► press and hold button B  and push the head 
restraint down to the desired position.
Adjusting the angle
“Four-way” adjustment model 
 
► press and hold button  B  and push the lower 
part of the head restraint forwards or backwards.
Removing a head restraint 
 
► Pull the head restraint up as far as it will go.
►  Press the lug(s)  A (depending on version) 
to unlock the head restraint and remove it 
completely,
►
 
Stow the head restraint securely
 .
Refitting a head restraint
► Introduce the head restraint rods into the 
guides in the seat backrest.
►
 
Push the head restraint down as far as it will 
go.
►
 
Press the lug(s) 
 A (depending on version) to 
release the head restraint and push it down.
►
 
Adjust the height of the head restraint.
Never drive with the head restraints 
removed; they should be in place and 
correctly adjusted for the occupant of the 
seat.
Manually-adjusted seats
Longitudinal 
 
► Raise the control bar and slide the seat 
forwards or backwards.
►
 
Release the bar to lock the seat in position on 
one of the runners.
Backrest angle 
 
► Turn the knob forwards or rearwards.
Lumbar support
(driver only) 
 
► Turn the knob forwards or backwards to 
obtain the desired level of lumbar support.
Height 
 
► Pull the control upwards to raise or push 
it downwards to lower , as many times as 
necessary to obtain the position required.   
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Ease of use and comfort
Electrically-adjustable seats
To avoid draining the battery, carry out these adjustments with the engine 
running.
Longitudinal adjustment 
 
► Push the control forwards or rearwards to 
slide the seat.
Backrest angle 
 
► Tilt the control forwards or rearwards.
Electric lumbar adjustment 
 
The control allows independent adjustment of 
the depth and vertical position of the lumbar 
support.
► Press and hold the front or rear of the 
control to increase or reduce the lumbar 
support.
►
 
Press and hold the top or bottom of the 
control to raise or lower the lumbar support area.
Seat cushion height and angle 
 
► Tilt the rear of the control upwards or 
downwards to obtain the required height.
►
 
T
 ilt the front of the control upwards or 
downwards to obtain the required angle.
Comfort functions
Memorising driving positions  
Associated with the electrically-adjusted driver’s 
seat, this function allows two driving positions 
to be memorised, to make these adjustments 
easier if there are frequent driver changes.
It records the electric adjustments made to the 
seat and door mirrors.
 
 
Using buttons M/1/2
►  Enter the vehicle and switch the ignition on.
►
 
Adjust your seat and the door mirrors.
►
 
Press button 
 M, then press button 1 or 2 
within 4 seconds.
An audible signal confirms the memorisation.
Memorising a new position cancels the previous 
position.
Recalling a stored position
While the seat is moving, take care that 
no person or object hinders the 
automatic movement of the seat.
With the ignition on or engine running
►  Press button 1 or 2 to recall the 
corresponding position.
An audible signal sounds when adjustment is 
complete.
You can interrupt the current movement by 
pressing button  M, 1 or 2 or by using one of the 
seat adjustment controls.
A stored position cannot be recalled while 
driving.
The recalling of stored positions is deactivated 
45 seconds after switching off the ignition.
Heated seats 
 
 
 
The function is active only with the engine 
running.
►  Press the button corresponding to the seat.
►  Each press changes the heating level; the 
corresponding number of indicator lamps come 
on.
►  To switch off the heating, press the button 
until all of the indicator lamps are off.
The system status is memorised when the 
ignition is switched off.   
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Ease of use and comfort
3With the ignition on or engine running
► Press button  1 or 2 to recall the 
corresponding position.
An audible signal sounds when adjustment is 
complete.
You can interrupt the current movement by 
pressing button  M, 1 or 2 or by using one of the 
seat adjustment controls.
A stored position cannot be recalled while 
driving.
The recalling of stored positions is deactivated 
45 seconds after switching off the ignition.
Heated seats 
 
 
 
The function is active only with the engine 
running.
►  
Press the button corresponding to the seat.
►
 
Each press changes the heating level; the 
corresponding number of indicator lamps come 
on.
►
 
T
 o switch off the heating, press the button 
until all of the indicator lamps are off.
The system status is memorised when the 
ignition is switched off.
Do not use the function when the seat 
is not occupied.
Reduce the heating intensity as soon as 
possible.
When the seat and passenger compartment 
have reached a satisfactory temperature, 
switch the function off; reducing electrical 
consumption in turn decreases energy 
consumption.
Prolonged use of heated seats is not 
recommended for people with sensitive 
skin.
There is a risk of burns for people whose 
perception of heat is impaired (illness, taking 
medication, etc.).
To keep the heated pad intact and to prevent 
a short circuit:
–
 
Do not place heavy or sharp objects on the 
seat.
–
 
Do not kneel or stand on the seat.
–
 
Do not spill liquids onto the seat.
–
 
Never use the heating function if the seat 
is damp.
Multipoint massage
System with a choice of type of massage and 
adjustment of its intensity.
This system operates with the engine running, as 
well as in STOP mode of Stop & Start.
The massage settings are adjusted via the touch  screen. The function is activated using the button on the 
front seat.
► Press this button; its indicator lamp 
comes on.
The function is activated immediately using the 
last settings memorised and the settings page is 
displayed on the touch screen.
If the settings suit you and you make no 
changes, the display returns to its original state.
T
o modify the settings:
►
 
Select another type of massage from the five 
available.
►
 
Select a massage intensity from the three 
preset levels: "
1" (Low), "2" (Normal) or "3" 
(High).
The changes are applied immediately.
Once activated, the system starts a one-hour 
massage cycle, made up of sequences of 6 
minutes of massage followed by 4 minutes of 
rest.
The system automatically stops at the end of the 
cycle; the button's indicator lamp goes off.   
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Ease of use and comfort
With the engine running, on engaging reverse 
gear, the mirror glasses tilt downwards.
They return to their initial position:
– A few seconds after coming out of reverse 
gear.
–  Once the vehicle speed exceeds 6 mph 
(10 km/h).
–  When the engine is switched off.
It is set via theDriving/Vehicle touch 
screen menu.
Rear view mirror
Equipped with an anti-dazzle system, which 
darkens the mirror glass and reduces the 
nuisance to the driver caused by the sun, 
headlamps of other vehicles, etc.
Manual model
Adjustment
►  Adjust the mirror so that the glass is directed 
correctly in the "day" position.
Day/night position
 
Steering wheel 
adjustment
 
 
► When stationary , pull the control A to 
release the steering wheel.
►
 
Adjust the height and reach to suit your 
driving position.
►
 
Push the control 
 A to lock the steering wheel.
For safety reasons, these adjustments 
must only be carried out with the vehicle 
stationary.
Mirrors
Door mirrors
Demisting/Defrosting
If the vehicle is so equipped, demisting/
defrosting of the heated door mirrors is 
performed when the heated rear screen is 
switched on.
For more information on  Rear screen 
demisting/defrosting , refer to the 
corresponding section.
Adjustment 
 
► Move control  A to the right or to the left to 
select the corresponding mirror.
►
 
Move control 
 B in any of the four directions 
to adjust.
►
 
Return control  A
 to its central position.
As a safety measure, the mirrors should be adjusted to reduce the "blind spots".
The objects that you see in the mirrors are 
in fact closer than they appear. Take this 
into account in order to correctly judge the 
distance of vehicles approaching from behind.
Manual folding
The mirrors can be folded manually (parking 
obstruction, narrow garage, etc.).
►
 
T
 urn the mirror towards the vehicle.
Electric folding
Depending on equipment, the mirrors can be 
folded electrically, when the vehicle is parked.
► From the inside, with the 
ignition on, place control  A
 in the 
central position.
►
 
Pull control  A
 backwards.
►
 
Lock the vehicle from the outside.
Electric unfolding
► From outside: unlock the vehicle.
►  From inside: with the ignition on, place 
control 
A in the central position and then pull it 
rearwards.
The remote-controlled automatic door  mirror folding/unfolding function is 
configured via the  Driving
  / Vehicle touch 
screen menu.
Automatic tilting in reverse gear  
Depending on version, this function allows to 
automatically tilt the mirrors downwards to assist 
with parking manoeuvres in reverse gear.