key CITROEN C5 AIRCROSS 2023 User Guide

41
Central locking
Manual
F Press this button to operate the central locking of the vehicle (doors, boot and
fuel filler flap) from inside the vehicle. The
indicator lamp in the button comes on.
F

P
ressing the button again unlocks the
vehicle completely. The indicator lamp in
the button goes off.
The indicator lamp also goes off when
unlocking one or more doors.
The central locking does not take place if
one of the doors is open. When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the red indicator lamp
flashes and the button is inactive.
F

A
fter normal locking, pull one of the
interior door controls to unlock the
vehicle.
F
A
fter deadlocking, it is necessary to
use the remote control, Keyless Entry
and Starting or the integral key to
unlock the vehicle.
Automatic (anti-intrusion
security)
To activate/deactivate this function (activated
by default):
Transpor ting long or bulky objects
Pressing the central locking button
unlocks the vehicle.
Above 6
mph (10 km/h), this unlocking is
te m p o r a r y. F

P
ress the button until an audible
signal is heard and a
message
appears in the screen.
Back-up procedures
Lost keys, remote control,
electronic key
Visit a CITROËN dealer with the vehicle's
r egistration certificate, your personal
identification documents and if possible, the
label bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a
new key
Complete unlocking/locking
of the vehicle with the key
Use these procedures in the following cases:
- r emote control battery discharged,
-

r
emote control fault,
-
b

attery failure,
-

v
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise the remote
control.
Refer to the corresponding sections.
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42
If the vehicle is fitted with an alarm, this
function will not be activated when locking
with the key.
If the alarm is activated, the siren sounds
on opening the door; switch on the ignition
to stop it.
Central locking not
functioning
Use these procedures in the following cases:
- c entral locking fault,
-
b

attery disconnected or discharged. In the event of a
malfunction with the
central locking system, the battery must
be disconnected to lock the boot and thus
ensure that the vehicle is locked fully.
Driver's door
F Turn the key towards the rear of the vehicle to lock it, or towards the front to unlock it.
Passenger doors
Unlocking
F P ull the interior door opening handle.
Locking
F

O
pen the door.
F

F
or the rear doors, check that the child
lock is not on. Refer to the corresponding
section. F

R
emove the black cap on the edge of the
door (example: right-hand rear door), using
t h e key.
F W ithout forcing, insert the key into the
aperture; then, without turning it, move the
latch sideways towards the inside of the
d o o r.
F

R
emove the key and refit the black cap.
F

C
lose the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed in the instrument panel
when the battery needs changing.
Version without Keyless Entr y and Star ting
Batter y type: CR1620/3
volts.
F

I

nsert the key in the door lock.
F

T

urn the key towards the front /rear to lock /
unlock the vehicle.
F

T

urn the key rear wards again within
5

seconds of locking to deadlock the
vehicle.
For versions without alarm, the lighting of the
direction indicators for a

few seconds confirms
that the procedure has completed correctly.
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43
Version with Keyless Entr y and Star ting
Batter y type: CR2032/3 volts.
F

U
nclip the cover by inserting a small
screwdriver in the slot and raise the cover.
F

R
emove the flat battery from its housing.
F

I
nsert the new battery with the correct
polarity and clip the cover onto the housing. Do not throw remote control batteries
away as they contain metals which are
harmful to the environment. Take them
to an approved collection point.Reinitialising the remote
control
F Reinitialise the remote control.
For more information on Reinitialising the
remote control
, refer to the corresponding
section.
Following replacement of the battery or in
the event of a
remote control fault, it may be
necessary to reinitialise the remote control.
If the problem persists, contact
a
CITROËN dealer or a qualified
workshop as soon as possible.
Version without Keyless Entry
and Starting
F Switch off the ignition.
F T urn the key to position 2 (Ignition on) .
F

I
mmediately press the closed padlock
button for a
few seconds.
F

S
witch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again.
Version with Keyless Entry and
Starting
F Place the mechanical key (integral with the remote control) in the lock to unlock your
vehicle.
F

P
lace the electronic key against the back-up
reader on the steering column and hold it
there until the ignition is switched on.
F

W
ith a manual gearbox, place the gear
lever in neutral then depress the clutch
pedal fully.
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44
F With an automatic gearbox, from mode P,
fully depress the brake pedal.
F

S
witch on the ignition by pressing the
" START/STOP " button.
The electronic key is now fully operational
again.
If the fault persists after reinitialisation, contact
a
CITROËN dealer or a qualified workshop
without delay.
Doors
Opening
From outside
F After unlocking the vehicle or with the electronic key of the Keyless Entry and
Starting system in the recognition zone, pull
the door handle. When selective unlocking is activated, the
first press of the remote control unlocking
button permits unlocking of the driver's
d o o r o n l y.
From inside
F Pull the interior opening control of a
front
door; this unlocks the vehicle completely.
When selective unlocking is activated:
-

o
pening the driver's door unlocks the
driver's door only (if the vehicle has not
already been completely unlocked),
-
o

pening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a
rear door
does not work if the child lock is on.
For more information on the Child lock ,
refer to the corresponding section.
Closing
When a door is not closed correctly:
- w ith the engine running or the vehicle
moving (speed below 6
mph (10 km/h)), a
message appears in the screen.
-

w
ith the vehicle moving (speed above
6
mph (10 km/h)), a message appears in
the screen, accompanied by an audible
signal.
Boot
Opening
F With the vehicle unlocked or with the electronic key of the Keyless Entry and
Starting system in the recognition zone,
press the left-hand button on the central
tailgate control.
F

L
ift the tailgate.
When selective unlocking is activated, the
electronic key must be close to the rear of
the vehicle.
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45
For more information on the Remote control
or on the Keyless Entr y and Star ting , refer to
the corresponding section.
If there is a
fault or if it is difficult to move
the tailgate when opening or closing
it, have it checked as soon as possible
by a
CITROËN dealer or a qualified
workshop to prevent the problem
becoming worse, and potentially causing
the tailgate to drop and thereby inflicting
serious injuries.
The tailgate is not designed to support
a
bicycle carrier.
Closing
F Lower the tailgate using the interior grab handle.
If the tailgate is not fully closed:
-

w
ith the engine running or the vehicle
moving (speed below 6
mph (10 km/h)), a
message appears in the screen.
-

w
ith the vehicle moving (speed above
6
mph (10 km/h)), a message appears in
the screen, accompanied by an audible
signal.
Back-up release
To manually unlock the boot in the event of
a battery or central locking failure.
To unlock the boot
F Fold the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock.
F

M
ove the latch to the left.
To re-lock the boot
If the problem persists, the boot will remain
locked after opening and closing.
Hands-free tailgate
The motorised tailgate must only be operated
with the vehicle stationary. Check that there is enough space to
allow for the movement of the motorised
tailgate.
Never introduce a
finger in the locking
system of the motorised tailgate – risk of
a

serious injury!
Safety anti-pinch
The motorised tailgate has an obstacle
detection system that automatically interrupts
and reverses its movement by a
few degrees to
allow the obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around
1


cm from completely closed).
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46
To avoid the risk of injury through pinching
or trapping, before and during operation of
the motorised tailgate:
-
e
nsure that there is no-one close to the
rear of the vehicle,
-

m
onitor the activity of your passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to
support a bicycle carrier.
When installing a
bicycle carrier on a towing
device with connection of a
cable to the towing
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a
towing device or bicycle carrier not
recommended by CITROËN, it is essential
to deactivate the motorised operation of the
tailgate.
Motorised operation
Activation/deactivation of the
motorised operation of the tailgate is
done in the Driving/Vehicle menu of
the touch screen. There are several ways of operating the
tailgate:Opening/Closing
F Press and hold the central button A of the
electronic key.
or
F

P
ress the exterior tailgate control B with the
electronic key on your person. The tailgate opens, either completely
by default, or to the position memorised
beforehand.
If motorised operation is not activated,
these actions release the tailgate.
The request to open the tailgate with one
of the controls A
, B or E enables you to
unlock the vehicle or the tailgate alone
beforehand, if selective unlocking of the
boot is activated.
Closing the tailgate with the "hands-free"
access function enables you to lock the
vehicle.
This function is deactivated by default. A.
using the electronic key of the Keyless
Entry and Starting system,
B. using the exterior tailgate control,
C. using the interior tailgate control,
D. using the control on the dashboard,
E. using the "hands-free" access below the
rear bumper. or
F
P
ress the interior tailgate control C (closing
only).
or
F
P
ress twice in succession on the dashboard
control D .
or
F
W
ith the electronic key on your person, use
the "hands-free" access E by per forming a
"kicking" movement below the rear bumper.
The command is confirmed by an audible
signal.
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48
Manual closing of the
motorised tailgate in case
of failure
This operation is only necessar y in the case
of failure of the tailgate motor.
If the failure originates from the battery, it is
recommended to recharge it or change it with
the tailgate closed .
In this situation, a significant force may be
needed to close the tailgate.
F

C
lose it gently without slamming, as slowly
as possible, by pushing at the centre of the
tailgate.
Do not lower the tailgate by pushing at one
of its sides – risk of damage!
Precautions in use
To avoid unwanted opening of the tailgate
when using the towing device:
-

d
eactivate the "Hands-Free Tailgate
Access" function in advance in your
vehicle's configuration menu,
-

o
r remove the electronic key from the
recognition zone, with the tailgate
closed. In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the
tailgate.
When washing
When washing the vehicle in an automatic
car wash, do not forget to lock your vehicle
to avoid the risk of unexpected opening.
Recommendations related
to the "
Hands-Free Tailgate
Access " function
If several kicking movements to operate the
tailgate have no effect, wait a
few seconds
before trying again.
The function automatically deactivates in heavy
rain or following a
build-up of snow.
If it does not work, check that the electronic key
is not exposed to a
source of electromagnetic
pollution (smartphone, etc.).
The function may not work correctly with
a


prosthetic leg. The function may not work correctly if your
vehicle is fitted with a
towing device.
In some circumstances, the tailgate may open
or close by itself, particularly if:
-
y
ou hitch or unhitch a trailer,
-
y
ou fit or remove a bicycle carrier,
-
y
ou load or unload bicycles from a bicycle
c a r r i e r,
-
y
ou place or lift something behind the
vehicle,
-
an
animal approaches the rear bumper,
-
y
ou are washing your vehicle,
-
y
our vehicle is being serviced,
-
y
ou are accessing the spare wheel
(depending on version).
To avoid such operating problems, keep the
electronic key away from the recognition zone
or deactivate "Hands-Free Tailgate Access".
After installing a towing device, it is
essential to contact a
CITROËN dealer
or a
qualified workshop so that it is taken
into account by the detection system.
Other wise, risk of "Hands-Free Tailgate
Access" function failure.
Back-up release
To manually unlock the boot in the event of
a battery or central locking failure.
Access

49
Unlocking
F Fold the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock to unlock the tailgate.
F

M
ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Alarm
System which protects and provides a deterrent
a gainst theft and break-ins. It provides the
following types of monitoring:
-

E
xterior perimeter :
The system checks whether the vehicle is
opened. The alarm is triggered if anyone
tries to open a
door, the boot or the bonnet.
-

I
nterior volumetric :
The system checks for any variation of the
volume in the passenger compartment.
The alarm is triggered if anyone breaks
a


window, enters the passenger
compartment or moves inside the vehicle.
-

A
nti-tilt :
The system checks for any change in
the attitude of the vehicle. The alarm is
triggered if the vehicle is lifted, moved or
knocked.
Self-protection function : the system
checks for the disabling of its own
components. The alarm is triggered
if the battery, button or siren wiring is
disconnected or damaged.
For all work on the alarm system,
contact a
CITROËN dealer or a qualified
workshop.Locking the vehicle with full
alarm system
Activation
F Switch off the engine and exit the vehicle.
F L ock or deadlock the vehicle using the
remote control or the "Keyless Entry and
Starting" system.
When the monitoring system is active, the
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2


seconds.
The exterior perimeter monitoring is activated
after 5
seconds and the interior volumetric and
anti-tilt monitoring after 45
seconds.
If an opening (door, boot, bonnet, etc.)
is incorrectly closed, the vehicle is
not locked, but the exterior perimeter
monitoring will be activated after
45
seconds, at the same time as the
interior volumetric and anti-tilt monitoring.
Deactivation
F Unlock the vehicle using the remote control or the "Keyless Entry and Starting" system.
With the remote control:
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50
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a
door or the boot
is not opened within 30
seconds of
unlocking), the monitoring system is
automatically reactivated.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for thirty
seconds.
The volumetric and anti-tilt monitoring functions
remain active until the tenth successive time
the alarm is triggered.
When the vehicle is unlocked using the remote
control or the "Keyless Entry and Starting"
system, rapid flashing of the indicator lamp
in the button informs you that the alarm was
triggered during your absence. When the
ignition is switched on, this flashing stops
immediately.
Locking the vehicle
with exterior perimeter
monitoring onlyshort press
long press
Deactivate the interior volumetric monitoring
to avoid unwanted triggering of the alarm in
certain cases such as:
-

l
eaving a pet in the vehicle,
-
l

eaving a

window partially open,
-
w

ashing your vehicle,
-
c

hanging a

wheel,
-

h
aving your vehicle towed,
-
t

ransport by ship.
Deactivating the interior
volumetric and anti-tilt
monitoring
F Get out of the vehicle.
F I mmediately lock the vehicle using the
remote control or the "Keyless Entry and
Starting" system.
Reactivating the interior
volumetric and anti-tilt
monitoring
F Deactivate the exterior perimeter monitoring by unlocking the vehicle using the remote
control or the "Keyless Entry and Starting"
system.
F

R
eactivate the alarm system normally.
Locking the vehicle without
activating the alarm
F Lock or deadlock the vehicle using the key (integral to the remote control) in the driver's
door lock.
Failure of the remote
control
To deactivate the monitoring functions:
F u nlock the vehicle using the key (integral to
the remote control) in the driver's door lock,
F

O
pen the door; this sets off the alarm.
F

U
pon switching on the ignition the alarm
stops. The button indicator lamp goes off.
F

S

witch off the ignition and within
10

seconds, press this button until the
indicator lamp is on continuously. The exterior perimeter monitoring alone is
activated: the indicator lamp flashes once per
second.
To take effect, this deactivation must be carried
out after each time the ignition is switched off.
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52
Panoramic opening
sunroof
The panoramic sunroof consists of a movable
g lass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
F

T
o operate the panoramic opening sunroof
or the blind, use the buttons in the roof
console. A.
Sunroof blind control
B. Sunroof control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP
mode of Stop & Start, and up to 45 seconds
after turning off the ignition or after locking the
vehicle.
Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If the sunroof or blind meets an obstacle
during operation, you must reverse the
movement of the sunroof or blind. To do
this, press the switch concerned.
The driver must ensure that passengers
use the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be
effective at speeds of up to 75
mph (120 km/h).
Precautions
Do not put your head or arms through
the open sunroof when driving – risk of
serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not inter fere
with the movement of the sunroof.
Do not place heavy loads on the movable
glass panel of the sunroof.
If the sunroof is wet, following a
shower
or washing the vehicle, wait until it is
completely dry before opening.
Do not operate the sunroof if it is covered
by snow or ice – risk of damage!
Use only plastic scrapers to remove snow
or ice from the sunroof.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this,
press the switch concerned.
When the driver operates the passengers'
electric window switches, it is important
to ensure that nothing can prevent the
window from closing properly.
It is important to ensure that the
passengers use the electric windows
c o r r e c t l y.
Be particularly aware of children when
operating the windows.
Be aware of passengers and/or other
persons present when closing the
windows using the electronic key or the
"Keyless Entry and Starting" system.
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