CITROEN DISPATCH SPACETOURER DAG 2018 Handbook (in English)
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Procedure from the system
Press the MENU button.
Select " Connections ".
Confirm with OK.
Select " Search for a device ".
Confirm with OK.
A window is displayed with a search in progress 
message.
In the list of devices detected, select a 
telephone to pair. Only one telephone can be 
paired at a time.
Completing the pairing
To complete the pairing, whichever 
procedure used (from the telephone or 
from the system), ensure that the code 
is the same in the system and in the 
telephone.
If pairing fails, the number of attempts is not 
restricted.
A message appears in the screen confirming 
the pairing.
Information and advice
The " Telephone " menu gives access to the 
following functions in particular: " Directory", if 
your telephone equipment is fully compatible, 
" Call log ", "View paired devices ".
Depending on the type of telephone, you may 
be asked to accept or confirm access by the 
system to each of these functions.
Go to the Brand's website for more 
information (compatibility, more help, etc.).
Manage connections
The telephone connection automatically 
includes hands free operation and audio 
streaming.
The ability of the system to connect to just 
one profile depends on the telephone. 
Both profiles may connect by default.
Press the MENU  button.
Select " Connections ".
Confirm with OK. Select "
Connections 
management " and confirm. The list 
of paired devices is displayed.
Confirm with OK.
Indicates that a device is connected.
A number indicates the profile of the 
connection with the system:
-  
1
   for media or 1   for telephone.
-  
2
   for media and telephone.
Indicates connection of the audio 
streaming profile.
Indicates the hands-free telephone 
profile.
Select a telephone.
Confirm with OK. 
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Then select and confirm:
-  "Connect 
telephone "/ "Disconnect 
telephone ":
 t
o connect/disconnect the 
telephone or the hands-free kit 
o n l y.
-
  "Connect media 
player "/ "Disconnect media 
player ":
 t
o connect/disconnect streaming 
o n l y.
-
  "Connect telephone + 
media player "/ "Disconnect 
telephone + media player ":
 t
o connect/disconnect the 
telephone (hands-free kit and 
streaming).
-
  "Delete connection ": to delete 
the pairing.
When you delete a pairing in the system, 
remember to delete it from your telephone 
as well. Confirm with OK.Receiving a call
An incoming call is announced by a ring and a 
superimposed display in the screen. Select the " YES" tab in the screen 
using the buttons.
Confirm with OK.
Press this button at the steering 
mounted controls to accept the call.
Making a call
In the " Telephone " menu.
Select " Call".
Select " Dial".
Or
Select " Directory ".
Or
Select " Calls list ".
Confirm with OK.
Press this button for more than 
two seconds for access to your 
directory, then navigate using the 
thumb wheel.
Ending a call
In the " Telephone " menu.
Select " End call".
Confirm with OK  to end the call.
During a call, press one of the 
buttons for more than two seconds.
The system accesses the telephone's 
contacts directory, depending on its 
compatibility, and while it is connected via 
Bluetooth.
With certain telephones connected by 
Bluetooth you can send a contact to the 
directory of the audio system.
Contacts imported in this way are saved 
in a permanent directory visible to all, 
whatever the telephone connected.
The menu for the directory is not 
accessible if it is empty.
Managing calls
During a call, press OK  to display 
the contextual menu.
. 
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Ending a call
In the contextual menu, select 
"Hang up " to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear) In the contextual menu:
-
 
s
 elect "Micro OFF " to switch off 
the microphone.
-
 
d
 eselect "Micro OFF " to switch 
the microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
-  s elect " Telephone mode " to 
transfer the call to the telephone 
(for example, to leave the 
vehicle while continuing a 
conversation).
-
 
d
 eselect " Telephone mode " to 
transfer the call to the vehicle. Confirm with OK.
If the contact has been cut off, when you 
reconnect on returning to the vehicle, 
the Bluetooth connection will be restored 
automatically and sound returned to the 
system (depending on the compatibility of the 
telephone).
In some cases, the combined mode must be 
activated from the telephone.
Interactive voice response
From the contextual menu, select 
" DTMF tones " and confirm to use 
the digital keypad to navigate in the 
interactive voice response menu.
Confirm with OK.
Call waiting
From the contextual menu, select 
" Switch " and validate to return to a 
call left on hold.
Confirm with OK.
Directory
To access the directory, press and 
hold SRC/TEL .
Select " Directory " to see the list of 
contacts.
Confirm with OK.
To modify the contacts saved in the 
system, press MENU  then select 
" Telephone " and confirm.
Select " Directory management " 
and confirm.
Yo u  c a n :
-
  "Consult an entr y ",
-
  "Delete an entry ",
-
  "Delete all entries ".
The system accesses the 
telephone's contacts directory, 
depending on its compatibility, and 
while it is connected via Bluetooth. 
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With certain telephones connected 
by Bluetooth you can send a contact 
to the directory of the audio system.
Contacts imported in this way are 
saved in a permanent directory 
visible to all, whatever the telephone 
connected.
The menu for the directory is not 
accessible if it is empty.
Voice recognition
This function allows you to use your 
smartphone's voice recognition via the system.
To start voice recognition, depending on the 
type of steering mounted controls:
Make a long press on the end of the lighting 
control stalk.
ORPress this button. Voice recognition requires the use of a 
compatible smartphone first connected to 
the vehicle by Bluetooth.
. 
Bluetooth® audio system  
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QUESTIONRESPONSESOLUTION
With the engine off, the audio system switches 
off after a few minutes of use. When the engine is switched off, the audio 
system operating time depends on the state of 
charge of the battery.
The switch-off is normal: the audio system 
switches to economy mode and switches off to 
prevent discharging the vehicle's battery.Start the vehicle's engine to increase the charge 
of the battery.
The message "the audio system is overheated" 
appears on the display. In order to protect the installation if the 
surrounding temperature is too high, the audio 
system switches to an automatic thermal 
protection mode leading to a reduction in 
volume or the CD play stopping.Switch the audio system off for a few minutes to 
allow the system to cool.
Frequently asked questions
The following information groups together the answers to the most frequently asked questions concerning your audio system. 
Bluetooth® audio system  
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Radio
QUESTIONRESPONSE SOLUTION
There is a difference in sound quality 
between the different audio sources 
(radio, CD, etc). To allow for optimal listening quality, the audio 
settings (Volume, Bass, treble, Ambience, 
Loudness) can be tailored to different sound 
sources, which can generate audible differences 
when changing source (radio, CD, etc). Check that the audio settings (Volume, Bass, 
Treble, Ambience and Loudness) are adapted to 
the sources listened to. It is advisable to set the 
audio functions (Bass, Treble, Front-Rear Balance 
and Left-Right Balance) to the middle position, 
select the musical ambience "None" and set the 
loudness correction to the "Active" position in CD 
mode or to the "Inactive" position in radio mode.
The preset stations do not function (no 
sound, 87.5
  Mhz is displayed, etc.). An incorrect waveband is selected.
Press the BAND button to return to the waveband 
(FM, FM2, DAB, AM) on which the stations are 
preset.
The traffic announcement (TA) is displayed. 
I do not receive any traffic information. The radio station is not part of the regional traffic 
information network. Tune to a radio station which broadcasts traffic 
information.
The reception quality of the tuned radio 
station gradually deteriorates or the 
stored stations are not working (no sound, 
87.5
  Mhz is displayed, etc.). The vehicle is too far from the transmitter of 
the station or no transmitter is present in the 
geographical area.
Activate the RDS function to allow the system to 
see if a more power ful transmitter is within the 
geographic area.
The environment (hills, buildings, tunnels, 
basement car parks, etc.) block reception, including 
in RDS mode. This phenomenon is normal and does not indicate 
a failure of the audio equipment.
The aerial is absent or has been damaged (for 
example when going through an automatic car 
wash or in an underground car park). Have the aerial checked by a franchised dealer.
Sound cut-outs of 1
  to 2   seconds in radio 
mode. During this brief sound cut-out, the RDS searches 
for another frequency giving better reception of the 
station. Switch off the RDS function if the phenomenon is 
too frequent and always on the same route.
. 
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Media
QUESTIONRESPONSESOLUTION
The Bluetooth connection is cut. The battery of the peripheral may not be 
sufficiently charged.Charge the battery of the peripheral device.
The message "USB device error" is displayed in 
the screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does  not contain audio files or contains audio files of 
a format not recognised by the audio system.
The CD is protected by an anti-pirating system 
not recognised by the audio system.-
 
C
 heck that the CD is inserted in the player 
the right way up.
-
 
C
 heck the condition of the CD: the CD 
cannot be played if it is too badly damaged.
-
 
C
 heck the content in the case of a recorded 
CD: consult the advice in the "Audio" 
section.
-
 
D
 ue to insufficient quality, certain burned 
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used is scratched or of poor quality. Insert good quality CDs and store them in 
suitable conditions.
The audio settings (bass, treble, ambience) are 
unsuitable. Return bass and treble settings to 0, without 
selecting an ambience.
I am unable to play the music files on my 
smartphone via the USB port. Depending on the smartphone, access by the 
audio system to music on the smartphone may 
have to be approved on the latter.Manual activate the MTP profile on the 
smartphone (USB settings menu). 
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Telephone
QUESTIONRESPONSESOLUTION
I am unable to access my voicemail. Few telephones or ser vice providers allow the 
use of this function.Call the voicemail, via the telephone menu, 
using the number provided by your operator.
I am unable to access my directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when 
pairing the telephone.Accept or confirm access by the system to the 
contacts on your telephone.
I am unable to continue a conversation when 
getting into my vehicle. Telephone mode is activated.
Deselect telephone mode to transfer the call to 
the vehicle.
I am unable to pair my telephone by Bluetooth. Telephones (models, versions of operating 
systems) have their own specific aspects in the 
pairing procedure and some telephones are not 
compatible.Before starting the pairing procedure, delete the 
pairing of the telephone from the system and
 of 
the system from the telephone, so as to see the 
compatibility of the telephones.
. 
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