phone CITROEN DS3 CROSSBACK 2020 Service Manual

208DS CONNECT NAV12
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access
and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Bluetooth connection®
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the smartphone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated
and the smartphone configured as
"Visible to all".
To complete the pairing, whichever procedure is
used (from the smartphone or from the system),
ensure that the code is the same in the system
and in the smartphone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
smartphone.
Procedure from the smartphone
Select the name of the system in the list of
detected devices.
In the system, accept the connection request
from the smartphone.
Procedure from the system
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Press "Bluetooth connection".
Select "Search".
The list of detected smartphones is
displayed.
Select the name of the chosen smartphone
in the list.
Depending on the type of smartphone, you
may by prompted to accept the transfer of
contacts and messages.
Connection sharing
The system offers to connect the smartphone
with 3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the smartphone),
–
"Mobile internet data".
The "Mobile internet data" profile must be
activated for connected navigation (if the
vehicle does not have "Emergency and
assistance call" services), after first activating
smartphone connection sharing.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad , enter the Wi-Fi
network "Key " and "Password".
Press "OK" to establish the connection.
The Wi-Fi connection and Wi-Fi
connection sharing are exclusive.
Wi-Fi connection sharing
Depending on equipment.
Creation of a local Wi-Fi network by the system.
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Share Wi-Fi connection".
Select the "Activation" tab to activate or
deactivate Wi-Fi connection sharing.
And/or

211DS CONNECT NAV12
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition is
switched off or a USB memory stick is connected.
The audio system memorises these lists, which
will subsequently load faster if they have not been
changed.
Auxiliary socket (AUX)
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device (to
a high level). Then adjust the volume of the audio
system.
Controls are managed via the portable device.
Selecting the source
Press Radio Media to display the main
page.
Select "SOURCES".
Select the source.
Watching a video
Depending on equipment/Depending on version/
Depending on country.
Insert a USB memory stick in the USB port.
Video control commands are accessible
only through the touch screen.
Press Radio Media to display the main
page.
Select "SOURCES".
Select Video to start the video.
To remove the USB memory stick, press the
pause button to stop the video, then
remove the memory stick.
The system can play video files in the MPEG-4 Part
2, MPEG-2, MPEG-1, H.264, H.263, VP8, WMV and
RealVideo formats.
Streaming Bluetooth®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device (to
a high level).
Then adjust the volume of the audio system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using the
system's touch buttons.
Once connected in streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port using a
suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts).
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage devices,
BlackBerry® devices and Apple® players via the
USB ports. The adapter cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
The audio system will only play audio files with
".wma", ".aac", ".flac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and 320
Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.

212DS CONNECT NAV12
Select "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.
Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Select the basket at top right of the screen
to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 32, 44 and 48
KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? . ; ù).
Use only USB memory sticks in FAT32 format (File
Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
Pairing a Bluetooth® telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated
and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the system name in the list of
detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main page.
Press "Bluetooth search".
Or
Select "Search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data".
The "Mobile internet data" profile must be
activated for connected navigation, after
first activating smartphone connection
sharing.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just
one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system
are: HFP, OPP, PBAP, A2DP, AVRCP, MAP
and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main page.
Press the "OPTIONS" button to access the
secondary page.

213DS CONNECT NAV12
Select "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.
Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Select the basket at top right of the screen
to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted telephone button to accept an
incoming call.
And
Make a long press
on the steering mounted telephone button
to reject the call.
Or
Select "End call" on the touch screen.
Making a call
Using the telephone is not recommended
while driving.
Park the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the main page.
Enter the phone number using the digital
keypad.
Press "Call" to start the call.
Calling a contact
Press Telephone to display the main page.
Or press and hold
the steering mounted telephone button.
Select "Contact".
Select the desired contact from the displayed list.
Select "Call".
Calling a recently used number
Press Telephone to display the main page.
Or
Press and hold
the steering mounted telephone button.
Select "Calls".
Select the desired contact from the displayed list.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Managing contacts/entries
Press Telephone to display the main page.
Select "Contact".
Select "Create" to add a new contact.
Press the "Telephone" tab to enter the
contact’s telephone number(s).

214DS CONNECT NAV12
Treble sound settings are different and
independent for each audio source.
Activate or deactivate "Loudness".
The "Position” settings (All passengers, Driver
and Front only) are common to all sources.
Activate or deactivate "Touch tones", "Volume
linked to speed" and "Auxiliary input".Onboard audio: Arkamys Sound Staging
©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press the "Address" tab to enter the
contact’s address(es).
Press the "Email" tab to enter the
contact’s email address(es).
Press "OK" to save.
Press this button to sort contacts by
Surname+first name or by First
name+surname.
The "Email" function allows email
addresses to be entered for a contact, but
the system is not able to send emails.
Managing messages
Press Telephone to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Messages" to display the list of
messages.
Select the "All", "Incoming" or "Sent” tab.
Select the details of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press " Play" to listen to the message.
Access to " Messages" depends on the
compatibility between the smartphone
and the onboard system.
Some smartphones retrieve messages or email
messages more slowly than others.
Managing quick messages
Press Telephone to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Quick messages" to display the list
of messages.
Select the "Delayed", "My arrival", "Not
available" or "Other" tab, enabling you to
create new messages.
Press "Create" to write a new message.
Select the message chosen in one of the
lists.
Press "Transfer" to select one or more
recipients.
Press " Play" to start playing the message.
Managing email
Press Telephone to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Email" to display the list of
messages.
Select the "Incoming", "Sent" or "Not
read” tab.
Select the message chosen in one of the lists.
Press " Play" to start playing the message.
Access to email messages depends on the
compatibility between the smartphone
and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound",
"Voice" or "Ringtone".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6
ambiences) and the Bass, Medium and

218DS CONNECT NAV12
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►  Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
►  Deactivate then reactivate the telphone’s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ► 
You can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the telephone
call.
►  Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►  Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the system
in Bluetooth mode.
Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►  Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►  Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. We recommend setting
the sound functions (Bass:, Treble:, Balance) to
the middle position, setting the musical ambience
to "None", setting loudness correction to "Active"
in USB mode and "Inactive" in Radio mode.
►  In all cases, after applying sound settings,
adjust the volume level on the portable device (to

220
Alphabetical index
A
ABS 66
Accessories
63
Active Safety Brake

115–117
AdBlue®

18, 144
AdBlue® tank

145
Additive, Diesel

143
Adjusting headlamps

56
Adjusting head restraints

39
Adjusting seat

38–39
Adjusting the air distribution

44, 46
Adjusting the air flow

44–45
Adjusting the date

193, 215
Adjusting the height and reach of
the steering wheel

40
Adjusting the lumbar support

39
Adjusting the seat angle

38
Adjusting the temperature

44–45
Adjusting the time

180, 193, 216
Advanced Traction Control

67
Advice on care and maintenance

131, 146
Advice on driving

7, 80–81
Airbags

70–72, 74
Airbags, curtain

71–72
Airbags, front

70–71, 74
Airbags, lateral

71–72
Air conditioning

43, 46
Air conditioning, automatic

45
Air conditioning, manual

44
Air intake

47
Air vents

43
Alarm

34–36
Amplifier, audio

50
Android Auto connection

207
Anti-lock braking system (ABS)

66
Antitheft / Immobiliser 31, 81
Apple CarPlay connection
189, 206
Applications

207
Armrest, front

49
Assistance call

64
Assistance, emergency braking

66, 116
Audible warning

64
Audio streaming (Bluetooth)

177–178, 187, 211
B
Battery 138
Battery, 12 V
142, 161–164
Battery, ancillaries

161–162
Battery, charging

130, 134, 163–164
Battery, remote control

32–33
Blind spot monitoring system, active

114
Blind spot sensors

113–114
BlueHDi

18, 142, 148
Bluetooth (hands-free)

178, 190, 212
Bluetooth (telephone)

178, 190, 212–213
Bodywork

147
Bonnet

139
Boot

34, 53
Brake discs

143
Brake lamps

157–158
Brakes

143
Braking

90
Braking assistance system

66
Braking, automatic emergency

115–117
Braking, dynamic emergency

84–85
Brightness

179, 192
Bulbs

156
Bulbs (changing)

155–158
C
Cable, audio 211
Cable, Jack
211
Capacity, fuel tank

129
Cap, fuel filler

129
Care of the bodywork

147
CD

177, 187
CD, MP3

177, 187
Central locking

30
Changing a bulb

155–158
Changing a fuse

159–161
Changing a wheel

149, 152
Changing a wiper blade

61
Changing the remote control battery

32
Charger, induction

50
Charger, wireless

50
CHECK

21
Checking the levels

140–142
Checking tyre pressures
(using the kit)

150, 152
Checks

140, 142–144
Checks, routine

142–143
Child lock

79
Children

69, 75–76
Children (safety)

79
Child seats

69, 72–74
Child seats, conventional

74
Child seats, i-Size

76
Child seats, ISOFIX

75–76
Cleaning (advice)

131, 146–147
Closing the boot

30, 34
Closing the doors

29–30, 33
Collision Risk Alert

115–116
Configuration, vehicle

24
Connected applications

207

224
Alphabetical index
S
Safety, children 70, 72–76
Saturation of the particle filter (Diesel)
143
Screen menu map

189
Screenwash

60
Screenwash, front

60
Screenwash, rear

60–61
SCR (Selective Catalytic Reduction)

19, 144
Seat angle

38
Seat belts

68–69, 74
Seat, rear bench

42
Seats, electric

38–39
Seats, front

38–39
Seats, heated

40
Seats, rear

42–43, 73
Selector, drive

89
Selector, gear

86–89
Sensors (warnings)

95
Serial number, vehicle

172
Service indicator

17, 21
Servicing

17, 142, 144
Settings, equipment

24
Settings, system

180, 192, 215
Sidelamps

55, 156–157
Smart Access

30, 83
Snow chains

94, 138
Socket, 12 V accessory

49
Socket, auxiliary

177, 187, 211
Socket, Jack

211
Speakers

50
Speed limiter

98–100, 102
Speed limit recognition

95, 97
Speedometer

9, 95
Sport mode

90
Spotlamps, side

57
Stability control (ESC) 66
Starting a Diesel engine
129
Starting the engine

82
Starting the vehicle

82, 86–89
Starting using another battery

83, 162
State of charge, battery

25
Station, radio

175, 185, 209–210
Stay, bonnet

139
Steering mounted controls,
audio

173–174, 183, 196
Steering wheel, adjustment

40
Stickers, customising ~ Stickers, expressive

147
Stopping the vehicle

82, 86–89
Stop & Start

22, 44, 92–93, 129, 139, 142, 165
Storage

49
Storage box

53
Storage wells

53
Sunshine sensor

43
Sun visor

49
Suspension

144
Switching off the engine

82
Synchronising the remote control

33
T
Tables of engines 171
Tables of fuses
159–161
Tank, fuel

129–130
Technical data

169–171
Telephone

50, 178–179, 190–191, 212–214
Temperature, coolant

18
Time (setting)

180, 193, 216
TMC (Traffic info)

203
Tool box

53
Tools

148–150
Topping-up AdBlue® 145
Total distance recorder
21
Touch screen

22–23, 25, 48
Towbar

137
Towed loads

168–170
Towing another vehicle

165–167
Traction control (ASR)

66–67
Traffic information (TMC)

203
Trailer

137
Trajectory control systems

66
Triangle, warning

148
Trip computer

22
Trip distance recorder

21
Tyres

143
Tyre under-inflation detection

93, 152
U
Under-inflation (detection) 93
Unlocking
27, 29
Unlocking from the inside

30
Unlocking the boot

27, 29
Unlocking the doors

31
Unlocking the tailgate

29
Updating the date

193, 215
Updating the time

180, 193, 216
USB

177, 187, 206, 210
V
Ventilation 43
Video
211
Visiopark 1

118