CITROEN RELAY 2016 Handbook (in English)
Page 21 of 308
 19remote control fault
Unlock the doors by using the key in the 
door lock; the alarm is triggered.
Switch on the ignition, recognition of the 
key's code turns off the alarm.Locking the doors by using the key in 
the door lock does not set the alarm.
deactivation using the remote control
When this button is pressed, the 
alarm is deactivated when the 
vehicle is unlocked.
deactivation of the anti-tilt 
protection*
Press this control to deactivate 
the protection (when towing the 
vehicle with the alarm on, for 
example).
The protection remains active 
until the doors are unlocked with the central 
locking.
ALArM
If your vehicle is fitted with an anti-theft 
alarm.
This provides:
-
 
exterior perimeter protection by
  
detectors on the openings (doors, 
bonnet) and on the electrical power 
supply,
-
 
anti-tilt protection*.
Activation of the alarm
First ensure that all of the doors and bonnet 
are closed correctly.
*
  Depending on engine.
Good practice
to deactivate the siren quickly following 
a false alarm:
-
 
switch on the ignition, recognition of the
  
key's code will switch off the alarm,
-
 
press the unlocking button (cab and key)
  
on the remote control.
To avoid setting the alarm, when washing 
the vehicle for example, lock the vehicle 
using the key.
Unlocking the vehicle using the remote 
control deactivates the siren automatically.
The alarm is set by pressing this 
padlock, the protection is active 
after a few seconds.
While the alarm is monitoring, 
any intrusion triggers the siren for 
approximately 30 seconds, accompanied by 
illumination of the direction indicators.
The alarm then returns to 
monitoring mode but the 
triggering event is stored and is 
indicated by illumination of the 
electronic immobiliser warning lamp for about 
10
 
seconds when the ignition is switched on.
The alarm is also triggered following an 
electrical supply cut-off, when the supply is 
restored. 
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Page 22 of 308
 20
FrOnt dOOrSc hild lock
This prevents opening of the sliding side 
door from the inside.
Press the control located on the edge of the 
side door.
Use the corresponding button on the remote 
control or use the key in the driver's door 
lock barrel to unlock.
Pull the handle towards you.
SLIdInG SIdE dOOr
Take care not to obstruct the guide space 
on the floor in order for the door to slide 
correctly.
From outside
Pull the handle towards you then towards 
the rear.
From inside
To unlock and open, push the handle 
towards the rear.
Ensure that the door opens fully in order 
for the latch at the bottom of the door to 
engage.
To release and close, pull the handle while 
sliding the door.
Do not drive with the sliding side door 
open. 
Access  
Page 23 of 308
 21
rEAr dOOrS
From outside
Opening / closing
T o open, pull the handle towards you then 
pull the lever to open the left-hand door.
The two hinged doors open to 96°.
To close, start with the left-hand door then 
close the right-hand door. Opening to 180°
If your vehicle is fitted with this equipment, 
a retractable check strap system permits 
extending of the opening from 96° to 180°.
Press the button, located on the door trim 
pad, to widen the angle of the door.
The check strap will take up its normal 
position again automatically on closing.
From inside
Pull the handle on the door panel towards 
you, then push to open the right hand door.
Push the lever to open the left hand door.
To close, start with the left hand door, then 
close the right hand door.
Do not drive with a rear door open. 
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Page 24 of 308
 22
LOcKInG / unLOcKInG FrOM InSIdEd oor open warning lamp
If this warning lamp comes on, 
check that all of the doors and 
the bonnet are closed correctly.
reversing camera
With the vehicle stationary, opening the rear 
doors activates the camera and sends the 
image to the screen fitted in the cab.
cab and load space
Pressing permits electric central 
locking and unlocking, when the 
doors are closed.
The doors can still be opened from the 
inside. If one of the doors is open or is not 
closed correctly, the central locking 
does not work. The indicator lamp in the control:
Load space
Press to lock or unlock the side 
door and rear doors from the cab. 
The indicator lamp remains on 
when locked
Anti-intrusion security
When the vehicle is started, the system 
locks the cab and load space doors 
automatically when you reach approximately 
12 mph (20 km/h).
If none of the doors is opened during the 
journey, the locking remains active.
Activation/deactivation of the system
The system setting is made with the MO
d E 
button: in the "Autoclose" menu, select "ON" 
or "OFF".
-
 
comes on when the doors
 
are locked and the ignition is 
switched on,
-
 
then flashes when the doors
 
are locked when stationary 
with the engine off.
The control is not active when the vehicle 
has been locked using the remote control or 
the key from the outside.
Good practice
If you decide to drive with the doors locked, 
be aware that this could make access to the 
vehicle by the emergency services more 
difficult in an emergency. Refer to the "Technology on board - 
Vehicle configuration" section. 
Access  
Page 25 of 308
 23
1. Distance recorder in miles / kilometres.
2.   Screen.
3.
 
Fuel gauge.
4.
 
Coolant temperature.
5.
 
Rev counter
 .
InStruMEnt PAnEL d isplay screen
In the lower part:
-
  Time,
-
 
Ambient temperature,
-
 
Miles / Kilometres travelled,
-
 
T
 rip computer (range, fuel 
consumption...),
-
 
Headlamp beam height,
-
 
Programmable overspeed warning,
-
 
Cruise control or speed limiter
 ,
-
 
Gear ef
 ficiency indicator,
-
 
Stop & Start.
In the upper part:
-
  Date,
-
 
Service indicator
 ,
-
 
Alert messages,
-
 
System status messages,
-
 
V
 ehicle configuration. 
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Instruments and controls  
Page 26 of 308
 
 
 24WArn I n G / I nd I c AtO r  LAMPS
Every time the engine is started: a series of warning lamps comes on, applying a self-checking test. They go off almost immediately.
When the engine is running: a warning lamp becomes an alert if it remains on continuously or flashes. This initial warning may be 
accompanied by an audible signal and a message in the screen. "Do not ig\
nore these warnings."
Warning/indicator lamp isindicates Solution - action
Service on temporarily. minor faults.
Contact a CITROËN dealer or a qualified workshop.
continuously on, 
accompanied by 
a message on 
the screen. major faults.
Make a note of the warning message and contact a 
CITROËN dealer or a qualified workshop.
Parking brake - 
Brake fluid level on.
that the parking brake is applied 
or has not been released correctly. Releasing the parking brake switches off the warning 
lamp.
on. that the fluid level is too low. Top up with a fluid listed by CITROËN.
continuously on, 
even though the 
level is correct. Stop as soon as it is safe to do so. Park, switch 
off the ignition and contact a 
c I tr OË n  dealer or a 
qualified workshop.
+ Electronic brake 
force distribution on.
a fault with the system. Stop as soon as it safe to do so. Contact a CITROËN 
dealer or a qualified workshop.
Anti-lock braking 
system on.
a fault with the system. The vehicle retains conventional braking without 
assistance. However, we recommend that you stop and 
contact a CITROËN dealer or a qualified workshop. 
Instruments and controls  
Page 27 of 308
 25
Warning/indicator lampisindicates Solution - action
Coolant 
temperature on with the 
needle in the red 
zone.
an abnormal increase.
Park and switch off the ignition. Allow the system to cool 
sufficiently. Visually check the level.
on H in the red 
zone. the coolant temperature is too 
high. "Checks - Levels and checks" section.
Contact a CITROËN dealer or a qualified workshop.
Engine oil 
pressure on while driving. that the pressure is too low.
Park and switch off the ignition. Allow the lubrication 
system to cool in order to check its level.
"Checks - Levels and checks" section.
continuously on, 
even though the 
level is correct. a major fault.
Contact a CITROËN dealer or a qualified workshop.
flashing, for a 
few seconds, 
with a message 
in the screen. a high level of deterioration of 
the engine oil. Have the engine oil changes as soon as possible. After 
the second level of alert, engine performance will be 
limited. Your vehicle's programmed service schedule is 
not altered.
Battery charge on.
a fault with the charging 
system. Check the battery terminals…
"Quick help - Flat battery" section.
continuously on, 
fixed or flashing 
in spite of the 
checks. an ignition or injection fault.
Have it checked by a CITROËN dealer or a qualified 
workshop.
Door or bonnet 
open detection on.that a door or the bonnet is not 
closed correctly. Check that the cab doors, the rear and side doors and 
the bonnet are closed. 
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Instruments and controls  
Page 28 of 308
 26
Warning/indicator lampisindicates Solution - action
Seat belt not 
fastened on then flashes.
that the driver has not fastened 
his seat belt. Pull the strap then insert the tongue in the buckle.
accompanied 
by an audible 
signal then 
remains on. that the vehicle is moving 
with the driver's seat belt 
unfastened.
Check that the seat belt is fastened correctly by pulling 
the strap.
"Safety - Seat belts" section.
Power steering on, 
accompanied 
by an audible 
signal and a 
message in the 
screen.a fault with the system.
The vehicle retains conventional steering without 
assistance.
Have it checked by a CITROËN dealer or a qualified 
workshop.
Front/lateral 
airbag flashing or 
continuously on.a fault with an airbag or a seat 
belt pretensioner. Have it checked by a CITROËN dealer or a qualified 
workshop.
"Safety - Airbags" section.
Pneumatic 
suspension on.
a fault with the system. Have it checked by a CITROËN dealer or a qualified 
workshop.
Brake pads on.front brake pads worn. Have the brake pads replaced by a CITROËN dealer or 
a qualified workshop. 
Instruments and controls  
Page 29 of 308
 27
Warning/indicator lampisindicates Solution - action
DSC/ASR flashing.
that it is in operation. The system optimises traction and allows improved 
directional stability of the vehicle.
on, 
accompanied 
by an audible 
signal and a 
message in the 
screen. a fault with the system or the 
hill start assist.
Contact a CITROËN dealer or a qualified workshop.
"Safety - Driving safely" section.
on. a fault with the Intelligent 
Traction Control.
Particle filter on. the regeneration of the particle 
filter. It is recommended that you leave the engine running 
until the warning lamp goes off so that regeneration can 
be completed.
"Checks - Levels and checks" section.
Emission control 
system on.
a fault with the system. Have the system checked by a CITROËN dealer or a 
qualified workshop without delay.
Tyre under-
inflation 
detection on.
a tyre deflated or punctured. Park and switch off the ignition. Change or repair the 
wheel.
on, 
accompanied 
by the service 
warning lamp. a faulty sensor.
Have it checked by a CITROËN dealer or a qualified 
workshop. 
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Instruments and controls  
Page 30 of 308
 28
Warning/indicator lampisindicates Solution - action
Lane departure 
warning flashing, 
accompanied by 
an audible signal. unintended wander to the left.
Turn the steering wheel in the other direction to return 
to the correct trajectory.
unintended wander to the 
right.
Electronic 
immobiliser on.
the ignition key introduced 
has not been recognised
Staring is not possible. Change the key and have the faulty key checked by a 
CITROËN dealer.
"Ready to go - Access" section.
on for 10 seconds 
when switching on 
the ignition. triggering of the alarm.
Have the state of the locks checked by a CITROËN 
dealer or a qualified workshop.
Water in Diesel 
fuel filter on, accompanied 
by a message in 
the screen. that there is water in the fuel 
filter. Have the filter bled by a CITROËN dealer or a qualified 
workshop.
"Checks - Levels and checks" section.
AdBlue additive on, then flashing, 
accompanied by 
a message in the 
screen. reduced driving range. Have the AdBlue topped-up without delay.
Do not wait until the remaining range is 0 miles, you will 
not be able to restart the engine!
"Checks - AdBlue" section.
Low fuel level on with the needle 
in zone E.
that the fuel reserved is being 
used. Fill up with fuel without delay. The calculation of the 
remaining fuel depends on the style of driving, the 
profile of the road, the time elapsed and the distance 
travelled since the warning lamp first came on.
flashing. a fault with the system. Contact a CITROËN dealer or a qualified workshop. 
Instruments and controls