bumper CITROEN RELAY 2020 Handbook (in English)

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Ease of use and comfort
Exterior fittings
Protective grille

Depending on the country of sale, a protective
grille, fixed inside the front bumper, protects the
engine parts against loose chippings, etc.
Very cold climate protectors
Depending on the country of sale, protective
foam is present to prevent the penetration of
cold or snow in the upper part of the engine
compartment.

Load stop
On the floor, behind the front seats, a horizontal
partition protects the driver and front passengers
against the risk of load movement.
Ladder-type vertical
partition
Depending on the country of sale, behind the
driver’s seat, a ladder-type vertical partition
protects the driver against the risk of load
movement.
Glass partition
Depending on the country of sale, a glass
partition isolates the cab from the loading area.
You can nevertheless use the control to open/
close its sliding glass.
Torch

If the vehicle is equipped, the magnetic torch is
located at the rear courtesy lamp.
Lighting is installed in the centre of the base of
the torch.
Remove the torch from its base by pressing
the button and then rotating it 90 degrees
downwards.
To turn on the torch, slide the switch forwards.
To change the 4 batteries (Ni-MH type), remove
the protective cover, located on the torch.
To put the torch back in place, engage it in the
notches on the base and rotate it upwards.
With the vehicle stationary and the key
either in the ignition switch or removed,
the charging as well as the lighting of the
torch stops after about 15 minutes.
While driving, the batteries of the torch are
automatically recharged.
Sliding side windows

Depending on version, the vehicle has side
windows that can be opened.
► Pinch both controls, then slide the window.
When driving, the window must be
closed or locked in an intermediate
position.
Do not place long objects that protrude from
the window.

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Ease of use and comfort
3Exterior fittings
Protective grille

Depending on the country of sale, a protective
grille, fixed inside the front bumper, protects the
engine parts against loose chippings, etc.
Very cold climate protectors
Depending on the country of sale, protective
foam is present to prevent the penetration of
cold or snow in the upper part of the engine
compartment.


Located at the end of each headlamp unit, they
are fixed on the crossmember on the upper part
of the radiator.
To remove them, slide them sideways towards
the outside of the vehicle.
Retractable footboard

To facilitate the access and exit of the rear
passengers, the vehicle may be equipped with
a footboard, which unfolds at the opening of the
sliding side door.

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Driving
the whole manoeuvre, in particular using the
mirrors.
Radar
The operation of the radar as well as the
associated functions may be impaired through
the accumulation of dirt (mud, frost, etc.), in
certain difficult weather conditions (very heavy
rain, snow) or if the bumper is damaged.
If the front bumper is to be repainted, contact
a CITROËN dealer or a qualified workshop;
certain types of paint could interfere with the
operation of the radar.
Driving aids camera
This camera and its associated functions
may be impaired or not work if the windscreen
area in front of the camera is dirty, misty,
frosty, covered with snow, damaged or
masked by a sticker.
In humid and cold weather, demist the
windscreen regularly.
Poor visibility (inadequate street lighting,
heavy rain, thick fog, snowfall), dazzle
(headlamps of an oncoming vehicle, low sun,
reflections on a damp road, leaving a tunnel,
alternating shade and light) can also impair
detection performance.
In the event of a windscreen replacement,
contact a CITROËN dealer or a qualified
workshop to recalibrate the camera;
otherwise, the operation of the associated
driving aids may be disrupted.
Other cameras
The images from the camera(s)
displayed on the touch screen or on the
instrument panel may be distorted by the
relief.
In the presence of areas in shade, or in
conditions of bright sunlight or inadequate
lighting, the image may be darkened and with
lower contrast.
Obstacles may appear further away than they
actually are.
Sensors
The operation of the sensors as well as
the associated functions may be disturbed
by sound interference such as that emitted
by noisy vehicles and machinery (e.g. lorries,
pneumatic drills), by the accumulation of
snow or dead leaves on the road or in the
event of damaged bumpers and mirrors.
When reverse gear is engaged, an audible
signal (long beep) indicates that the sensors
may be dirty.
A front or rear impact to the vehicle can
upset the sensors’ settings, which is not
always detected by the system: distance
measurements may be distorted.
The sensors do not systematically detect
obstacles that are too low (pavements, studs)
or too thin (trees, posts, wire fences).
Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer
be detected during the manoeuvre.
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30 cm away
from the radar, sensors and cameras.
Mats
The use of mats not approved by
CITROËN may interfere with the operation of
the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
► ensure that the mat is secured correctly,
► never fit one mat on top of another.
Units of speed
Ensure that the units of speed displayed
on the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a CITROËN dealer
or a qualified workshop.
Speed Limit recognition
and recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids .




Using the camera located at the top of the
windscreen, this system detects the following
types of signs and displays the corresponding
information on the instrument panel:
– the maximum authorised speed,
– no overtaking,
– the end of the previous limitations /
restrictions.

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Driving
audible signal and confirmed by a message on
the display. Have the system checked by a CITROËN dealer
or a qualified workshop.
Status of the
button warning
lamp Message on the display
Status of the symbol on
the display Audible
signal Meaning
Off Lane departure warning
system activated Warning lamps


and

on fixed-
The system is activated, but the operating
conditions are not met.
Off Lane departure warning
system activated -
-The system is activated and the operating
conditions are met: the system is able to provide
audible and visual warnings.
Off - Warning lamp


or

flashingYe s
The system is active and recognises the operating
conditions: it signals the moving away from the left
or right line.
On Lane departure warning
system deactivated -
NoThe system has been manually deactivated.
Blind Spot Monitoring
System with trailer
detection
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the rear bumper, which monitor the blind
spot areas.
It warns the driver of the presence of another
vehicle (car, truck, motorcycle) in the areas
hidden from their field of vision, while driving and
reversing.
If a trailer is hitched to the vehicle, the detection
area is enlarged by the length of the trailer.

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Driving
6Blind Spot Monitoring
System with trailer
detection
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the rear bumper, which monitor the blind
spot areas.
It warns the driver of the presence of another
vehicle (car, truck, motorcycle) in the areas
hidden from their field of vision, while driving and
reversing.
If a trailer is hitched to the vehicle, the detection
area is enlarged by the length of the trailer.


The warning is given by a fixed warning lamp
that appears in the door mirror on the side in
question. Depending on the configuration, an
audible warning may sound.
Activation/Deactivation
The function can be activated or deactivated using the MODE button in the
Blind spot menu.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes of activation are available:
– VISUAL: visual warning. While driving, a
warning lamp appears in the door mirror on the
side where a vehicle is detected.
– VISUAL and AUDIBLE: visual and audible
warning. While driving, a warning lamp appears
in the door mirror on the side in question. If the
direction indicator is activated on the side where
the vehicle is detected, an audible warning will
sound.
When starting the vehicle, the warning lamp
comes on in each mirror to indicate that the
system is activated.
The status of the system remains in the memory
when the ignition is switched off.
Reverse gear

The system assists the driver during their
manoeuvres in reverse (e.g. exit from a parking
space).
It detects vehicles arriving to the left or right of
the vehicle at a speed of between approximately
1 and 22 mph (1 and 35 km/h).
When a vehicle is detected, a warning lamp
comes on in the mirror on the side in question,
supplemented by an audible warning.
Trailer detection
The system detects the presence and length of a
trailer. The vehicle detection area in blind spots
is extended by the length of the trailer.
The trailer detection mode is set via the MODE button.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes are available:
– Max: for a trailer length greater than 9 metres.

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Driving
The message "Vehicle close" is displayed.Level 2 (red): visual and audible alert,
signalling that a collision is imminent.
The message "Brake! " is displayed.
Level 3: finally, in some cases, a haptic alert
in the form of micro-braking can be given,
confirming the risk of collision.
Where the speed of your vehicle is too
high approaching another vehicle, the
first level of alert may not be displayed: the
level 2 alert may be displayed directly.
Important: the level 1 alert is never displayed
for a stationary obstacle or when the " Close"
trigger threshold has been selected.
Intelligent emergency
braking assistance
If the driver brakes, but not sufficiently to avoid a
collision, this system will supplement the braking,
within the limits of the laws of physics.
This assistance will only be provided if the driver
presses the brake pedal.
Active Safety Brake

This function, also called automatic emergency
braking, intervenes following the alerts if the
driver does not react quickly enough and does
not operate the vehicle's brakes.
It aims to reduce the speed of impact or avoid a
collision where the driver fails to react.
Operation
The system operates under the following
conditions:
– The vehicle's speed does not exceed 50 mph
(80 km/h) when a stationary vehicle is detected.
– The vehicle's speed is between 3 mph and
53 mph (5 km/h and 85 km/h) when a moving
vehicle is detected.
This warning lamp flashes (for about 10 seconds) once the function is acting
on the vehicle's brakes.
With a manual gearbox, in the event of automatic
emergency braking until the vehicle comes to a
complete stop, the engine may stall.
The driver can maintain control of the vehicle at any time by sharply turning the
steering wheel and/or pressing the
accelerator pedal.
Operation of the function may be felt by
slight vibration in the brake pedal.
If the vehicle comes to a complete stop, the
automatic braking is maintained for 1 to 2
seconds.
Malfunction
In the event of a system malfunction, this
warning lamp comes on on the instrument
panel, accompanied by an onscreen message
and an audible signal.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
If these warning lamps come on
after the engine has been switched
off and then restarted, contact a CITROËN
dealer or a qualified workshop to have the
system checked.
Audible rear parking sensors
Refer to the General recommendations on the
use of driving and manoeuvring aids .


If fitted to your vehicle, the system consists of 4
proximity sensors installed in the rear bumper.
They detect any obstacle, e.g. person, vehicle,
tree, barrier, which is behind the vehicle while
manoeuvring.
Certain types of obstacle detected at the
beginning of the manoeuvre will no longer be
detected at the end of manoeuvre if they are
located in the blind spots between and under the
sensors. Examples: stake, roadworks cone or
pavement post.
The rear parking sensors may be associated
with the reversing camera.
Switching on
► Engage reverse gear with the gear lever.

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Driving
6Audible rear parking sensors
Refer to the General recommendations on the
use of driving and manoeuvring aids .


If fitted to your vehicle, the system consists of 4
proximity sensors installed in the rear bumper.
They detect any obstacle, e.g. person, vehicle,
tree, barrier, which is behind the vehicle while
manoeuvring.
Certain types of obstacle detected at the
beginning of the manoeuvre will no longer be
detected at the end of manoeuvre if they are
located in the blind spots between and under the
sensors. Examples: stake, roadworks cone or
pavement post.
The rear parking sensors may be associated
with the reversing camera.
Switching on
► Engage reverse gear with the gear lever.

The proximity information is indicated by an
audible signal which becomes more rapid as the
vehicle approaches the obstacle.
When the distance between the rear of
the vehicle and the obstacle is less than
approximately 30 centimetres, the audible signal
becomes continuous.
Switching off
► Disengage reverse gear and shift to neutral.
Malfunction
If this warning lamp lights up on the
instrument panel, accompanied by a
message in the display, contact a CITROËN
dealer or a qualified workshop.
Reversing camera
Refer to the General recommendations on the
use of driving and manoeuvring aids .


If fitted to the vehicle, the camera is located at
the rear by the third brake lamp.


It transmits views to the screen installed in the
cab.
It can be activated or deactivated via the settings
menu of the touch screen audio and telematics
system.

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Practical information
7Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
Fitting the towball

► Below the rear bumper, remove the protective
plug from the carrier.
► Insert the end of towball 4 into carrier 1 and
push it upwards; the locking will take place
automatically.
The wheel 5 turns a quarter of a turn anti-
clockwise; take care to keep your hands clear.


► Check that the mechanism has correctly
locked into place (position A).
► Close lock 6 using the key. ►
Always remove the key. The key cannot be
removed when the lock is open.
► Clip the cap onto the lock.


► Remove the protective cover from the
towball.
► Attach the trailer to the towball.
► Attach the cable on the trailer to safety eye 3
on the carrier.
► Connect the trailer plug to connection
socket 2 on the carrier.
Removing the towball
► Disconnect the trailer plug from the
connection socket 2 on the carrier.
► Detach the cable on the trailer from the safety
eye 3 on the carrier.
► Detach the trailer from the towball.
► Refit the protective cover to the towball.
► Remove the cap from the lock and press it
onto the head of the key.
► Insert the key into lock 6.

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In the event of a breakdown
1 - Getting the tools
They are stored in a box under the front
passenger seat.


► Turn the button a quarter turn, then pull the
tool box.
► After use, press the button, then turn a
quarter turn to lock the tool box.


A. Extended socket
B. Wheel bar
C.Jack
D. Wheelbrace
E. Screwdriver (handle and bits)
F. Removable towing eye
2 - Removing the spare
wheel from its housing
To facilitate this, lift the rear of the
vehicle.
The spare wheel is specific to your vehicle, do not use it on vehicles of
different models.
Also, do not use spare wheels of a different
model to your vehicle.
These indications also apply to bolts.
With steel wheels:


H. Handle I.
Caliper
With alloy wheels:


H. Handle
I. Caliper
J. Bracket
K. Bolt
The spare wheel retaining bolt is located under
the rear bumper, on the right-hand side.

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In the event of a breakdown
8Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion /
Manual


Towing your vehicle
The removable towing eye is located in the tool
box under the front passenger seat.
► Unclip the cover using a flat tool.


► Screw the removable towing eye in fully.
► Attach the approved towbar to the removable
towing eye.
► Place the gear lever in neutral.
Failure to adhere to this instruction may
lead to damage to braking system
components and the lack of braking
assistance on restarting the engine.
Towing another vehicle

The fixed towing eye is located under the
bumper, on the right-hand side.
► Attach the approved towbar to the rigid eye.

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