service DODGE DURANGO 2012 3.G Owner's Manual

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
•In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Resetting Active
Head Restraints (AHR)” in “Things To Know Before
Starting Your Vehicle” for further information.
WARNING!
•Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.(Continued)
Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 171

NOTE:If the ACC “Clean Radar Sensor In Front Of
Vehicle” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer
to “Normal (Fixed Speed) Cruise Control Mode” in this
section. If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is impor-
tant to note the following maintenance items:
•Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to damage
the sensor lens.
•Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
•If the sensor is damaged due to a collision, see your
authorized dealer for service.
Clean Radar Sensor Warning
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 223

•Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or
malfunction.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:
•If the “Clean Radar Sensor In Front Of Vehicle”
message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other
obstruction, have the radar sensor realigned at your
authorized dealer.
•Installing a snow plow, front-end protector, an after-
market grille or modifying the grille is not recom-
mended. Doing so may block the sensor and inhibit
ACC operation.
ACC Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits ACC functionality.
Although the vehicle is still drivable under normal
conditions, ACC will be temporarily unavailable. If this
occurs, try activating ACC again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service ACC Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
224 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ACC may occasionally provide braking and/or a driver
alert that you consider unnecessary. This may be the
systems response to signs, guardrails, and other station-
ary objects in a curve. This may also occur at the base of
steep hills. This is normal operation and your vehicle
does not require service.Using ACC On Hills
When driving on hills, ACC may not detect a vehicle in
your lane. Depending on the speed, vehicle load, traffic
conditions, and the steepness of the hills, ACC perfor-
mance may be limited.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 227

•FCW will not react to irrelevant objects such as over-
head objects, ground reflections, objects not in the path
of the car, stationary objects that are far away, oncom-
ing traffic, or leading vehicles with the same or higher
rate of speed.
•FCW will be disabled like ACC below with the un-
available screens.
FCW Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits FCW functionality.
Although the vehicle is still drivable under normal
conditions, FCW will be temporarily unavailable. If this
occurs, try activating FCW again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service FCW Warning
If the system turns off, and the EVIC displays “ACC
Unavailable Service Radar Sensor”, it indicates there is an
internal system fault. Although the vehicle is still driv-
able under normal conditions, have the system checked
by an authorized dealer.
ACC Unavailable Warning
236 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion. When the shift lever is moved to REVERSE and the
system is disabled, the EVIC will display the “PARK
ASSIST SYSTEM OFF” message for as long as the vehicle
is in REVERSE.
The ParkSenseswitch LED will be ON when
ParkSense is disabled or defective. The ParkSense 
switch LED will be OFF when the system is enabled.
Service The ParkSense Rear Park Assist System
When the ParkSenseRear Park Assist System is mal-
functioning, the instrument cluster will actuate a single
chime, once per ignition cycle, and it will display the
“CLEAN PARK ASSIST SENSORS” or the “SERVICE
PARK ASSIST SYSTEM” message. Refer to “Electronic
Vehicle Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information. When
the shift lever is moved to REVERSE and the system has detected a faulted condition, the EVIC will display the
“CLEAN PARK ASSIST SENSORS” or the “SERVICE
PARK ASSIST SYSTEM” message for as long as the
vehicle is in REVERSE. Under this condition, ParkSense
will not operate.
If “CLEAN PARK ASSIST SENSORS” appears in the
Electronic Vehicle Information Center (EVIC) make sure
the rear fascia/bumper is clean and clear of snow, ice,
mud, dirt or other obstruction and then cycle the ignition.
If the message continues to appear see an authorized
dealer.
If “SERVICE PARK ASSIST SYSTEM” appears in the
EVIC, see an authorized dealer.
Cleaning The ParkSense
System
Clean the ParkSense sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
242 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ParkSenseSystem Usage Precautions
NOTE:
•Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operat-
ing properly.
•Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
•When you turn ParkSense off, the instrument cluster
will display “PARK ASSIST SYSTEM OFF.” Further-
more, once you turn ParkSense off, it remains off
until you turn it on again, even if you cycle the ignition
key.
•When you move the shift lever to the REVERSE
position and ParkSense is turned off, the EVIC will
display “PARK ASSIST SYSTEM OFF” message for as
long as the vehicle is in REVERSE.
•ParkSense, when on, will MUTE the radio when it is
sounding a tone.
•Clean the ParkSense sensors regularly, taking care
not to scratch or damage them. The sensors must not
be covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind the fascia/bumper, or it could provide
a false indication that an obstacle is behind the fascia/
bumper.
•Objects such as bicycle carriers, trailer hitches, etc.,
must not be placed within 12 in (30 cm) from the rear
fascia/bumper while driving the vehicle. Failure to do
so can result in the system misinterpreting a close
object as a sensor problem, causing the “SERVICE
PARK ASSIST SYSTEM” message to be displayed in
the EVIC.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 243

does not come on when turning the key from OFF to
ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap,
poor fuel quality, etc., may illuminate the light after
engine start. The vehicle should be serviced if the light
stays on through several of your typical driving cycles. In
most situations, the vehicle will drive normally and will
not require towing.
CAUTION!
Prolonged driving with the MIL on could cause
damage to the engine control system. It also could
affect fuel economy and drivability. If the MIL is
flashing, severe catalytic converter damage and
power loss will soon occur. Immediate service is
required.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you
drive slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could result
in death or serious injury to the driver, occupants or
others.
4. Electronic Stability Control (ESC) Activation/
Malfunction Indicator Light — If Equipped The “ESC Activation/Malfunction Indicator
Light” in the instrument cluster will come on
when the ignition switch is turned to the
ON/RUN position. It should go out with the
engine running. If the “ESC Activation/Malfunction In-
dicator Light” comes on continuously with the engine
running, a malfunction has been detected in the ESC
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UNDERSTANDING YOUR INSTRUMENT PANEL 301

system. If this light remains on after several ignition
cycles, and the vehicle has been driven several miles
(kilometers) at speeds greater than 30 mph (48 km/h), see
your authorized dealer as soon as possible to have the
problem diagnosed and corrected.
NOTE:
•The “ESC Off Indicator Light” and the “ESC
Activation/Malfunction Indicator Light” come on mo-
mentarily each time the ignition switch is turned to
ON/RUN.
•Each time the ignition is turned to ON/RUN, the ESC
system will be ON, even if it was turned off previously.
•The ESC system will make buzzing or clicking sounds
when it is active. This is normal; the sounds will stop
when ESC becomes inactive following the maneuver
that caused the ESC activation.5. Electronic Stability Control (ESC) OFF Indicator
Light — If Equipped
This light indicates the Electronic Stability Con-
trol (ESC) is off.
6. Anti-Lock Brake (ABS) Light This light monitors the Anti-Lock Brake System
(ABS). The light will turn on when the ignition
switch is turned to the ON/RUN position and
may stay on for as long as four seconds.
If the ABS light remains on or turns on while driving, it
indicates that the Anti-Lock portion of the brake system
is not functioning and that service is required. However,
the conventional brake system will continue to operate
normally if the BRAKE warning light is not on.
If the ABS light is on, the brake system should be serviced
as soon as possible to restore the benefits of Anti-Lock
302 UNDERSTANDING YOUR INSTRUMENT PANEL

brakes. If the ABS light does not turn on when the
ignition switch is turned to the ON/RUN position, have
the light inspected by an authorized dealer.
7. Front Fog Light Indicator — If EquippedThis indicator will illuminate when the front fog
lights are on.
8. Park/Headlight ON Indicator — If Equipped This indicator will illuminate when the park
lights or headlights are turned on.
9. Turn Signal Indicator The arrows will flash with the exterior turn signals
when the turn signal lever is operated. A tone will
chime, and an EVIC message will appear if the turn
signals are left on for more than 1 mile (1.6 km).
NOTE: If either indicator flashes at a rapid rate, check
for a defective outside light bulb. 10. High Beam Indicator
This light indicates that the headlights are on high
beam. Pull the turn signal lever toward the steer-
ing wheel to switch the headlights to low beam.
11. Electronic Vehicle Information Center (EVIC) Red
Telltale Area
This area will display the EVIC reconfigurable red tell-
tales. For further information, refer to “Electronic vehicle
Information Center (EVIC)”.
12. Electronic Vehicle Information Center (EVIC)
Display/Odometer Display
The odometer display shows the total distance the ve-
hicle has been driven.
U.S. Federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser the
correct mileage that the vehicle has been driven. If your
odometer needs to be repaired or serviced, the repair
technician should leave the odometer reading the same
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UNDERSTANDING YOUR INSTRUMENT PANEL 303