transfer case DODGE DURANGO 2018 Owners Manual

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INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

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STARTING AND OPERATING
CONTENTS
STARTING THE ENGINE ..................261
▫ Automatic Transmission ..................262
▫ Keyless Enter-N-Go — Ignition .............262
▫ Normal Starting .......................263
▫ If Engine Fails To Start ..................266
▫ Cold Weather Operation (Below –22°F Or
30°C) ............................. .267
▫ After Starting ..........................267
 ENGINE BLOCK HEATER — IF EQUIPPED . . . .267
 ENGINE BREAK-IN RECOMMENDATIONS . . . .268
 PARKING BRAKE .......................268
 AUTOMATIC TRANSMISSION ..............270
▫ Ignition Park Interlock ...................272
▫ Brake/Transmission Shift Interlock System . . . .272 ▫
Fuel Economy (ECO) Mode ...............272
▫ Eight-Speed Automatic Transmission .........273
 SPORT MODE — IF EQUIPPED .............281
 ALL-WHEEL DRIVE OPERATION ...........281
▫ Single-Speed Operating Instructions/Precautions —
If Equipped .......................... .281
▫ Electronically Shifted Transfer Case (Three-Position
Switch) — If Equipped ..................281
▫ Shifting Procedure ..................... .284
 FUEL SAVER TECHNOLOGY 5.7L ONLY — IF
EQUIPPED ............................ .285
 POWER STEERING ..................... .286
 STOP/START SYSTEM — IF EQUIPPED ........287
▫ Automatic Mode .......................287
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▫Trailer Hitch Classification ................346
▫ Trailer Towing Weights (Maximum Trailer Weight
Ratings) ............................ .347
▫ Trailer Hitch Receiver Cover Removal — If
Equipped ............................348
▫ Trailer And Tongue Weight ...............349
▫ Towing Requirements ...................350
▫ Towing Tips ..........................354
 SNOW PLOW ..........................355
 RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ....................355 ▫
Towing This Vehicle Behind Another Vehicle . . .355
▫ Recreational Towing — Rear-Wheel Drive
Models ............................. .356
▫ Recreational Towing — All Wheel Drive Models
(Single-Speed Transfer Case) ..............356
▫ Recreational Towing — All-Wheel Drive Models
(Two-Speed Transfer Case) ................357
 DRIVING TIPS ..........................361
▫ On-Road Driving Tips ...................361
▫ Off-Road Driving Tips ...................361
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When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precau-
tion, turn the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
NOTE:On vehicles equipped with the electronically
shifted transfer case, ensure that the transfer case is in
AWD AUTO or LOW RANGE position on the AWD
Control Switch. Ensure that the NEUTRAL position light is
NOT illuminated.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the ignition OFF.
• Remove the key fob from the vehicle.WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the
transmission gear selector out of PARK with the
brake pedal released. Make sure the transmission is
in PARK before exiting the vehicle.
• The transmission may not engage PARK if the ve-
hicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and verify
that the transmission gear position indicator solidly
indicates PARK (P) without blinking. Ensure that the
vehicle is completely stopped, and the PARK posi-
tion is properly indicated, before exiting the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
(Continued)
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SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a Sport Mode feature. This
mode is a configuration set up for typical enthusiast
driving. The engine, transmission, and steering systems are
all set to their SPORT settings. Sport Mode will provide
improved throttle response and modified shifting for an
enhanced driving experience, as well the greatest amount
of steering feel. This mode may be activated and deacti-
vated by pushing the Sport button on the instrument panel
switch bank.
ALL-WHEEL DRIVE OPERATION
Single-Speed Operating Instructions/Precautions
— If Equipped
This system contains a single-speed (HI range only) trans-
fer case, which provides convenient full-time all-wheel
drive. No driver interaction is required. The Brake Traction
Control (BTC) System, which combines standard ABS and
Traction Control, provides resistance to any wheel that is
slipping to allow additional torque transfer to wheels with
traction.
NOTE:This system is not appropriate for conditions
where LOW range is recommended. Refer to “Driving
Tips” in “Starting And Operating” for further information.
Electronically Shifted Transfer Case (Three-
Position Switch) — If Equipped
This is an electronic shift transfer case and it is operated by
the AWD Control Switch, which is located on the center
console.
This electronically shifted transfer case provides three
mode positions:
• All-wheel drive automatic range (AWD AUTO)
• All-wheel drive low range (LOW RANGE)
• Neutral (NEUTRAL)
AWD Control Switch (Three-Position)
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This electronically shifted transfer case is designed to be
driven in the AWD AUTO position for normal street and
highway conditions on dry hard surfaced roads.
For variable driving conditions, the AWD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle’s power is sent to the rear wheels. All-wheel drive
will be automatically engaged when the vehicle senses a
loss of traction.
When additional traction is required, the transfer case
LOW RANGE position can be used to lock the front and
rear driveshafts together forcing the front and rear wheels
to rotate at the same speed. This is accomplished by
rotating the AWD Control Switch to the desired position.
Refer to “Shifting Procedure” for specific shifting instruc-
tions. The LOW RANGE position is designed for loose,
slippery road surfaces only. Driving in the LOW RANGE
position on dry hard surfaced roads may cause increased
tire wear and damage to the driveline components.
Transfer Case Position Indicator Messages
The Transfer Case Position Indicator messages (AWD
AUTO and LOW RANGE) are located in the instrument
cluster and indicate the current and desired transfer caseselection. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” for further informa-
tion. When you select a different transfer case position, the
position indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift.
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NOTE:Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, turn the
control knob back to the current position, wait five sec-
onds, and retry selection. To find the shift requirements,
refer to the Shifting Procedure for your transfer case,
located in this section.
The “SERV AWD” Warning Light monitors the electronic
shift all-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the all-wheel drive system is not functioning properly and
that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SERV AWD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components. When operating your vehicle in LOW RANGE, the engine
speed is approximately three times that of the AWD AUTO
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Proper operation of all-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the transfer
case.
Because all-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds.
Do not go faster than road conditions permit.
For additional information on the appropriate use of each
transfer case mode position, see the information below:
AWD Auto
All-Wheel Drive Auto Range – This range sends power to
the rear wheels. The all-wheel drive system will be auto-
matically engaged when the vehicle senses a loss of trac-
tion. Additional traction for varying road conditions.
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LOW Range
All-Wheel Drive Low Range – This range provides low
speed all-wheel drive. Locks the front and rear driveshafts
together forcing the front and rear wheels to rotate at the
same speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NEUTRAL (N)
NEUTRAL – This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met. To retry a
shift: return the control switch back to the original
position, make certain all shift requirements have been
met, wait five seconds and try the shift again.
• If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
AWD Auto To Low Range
NOTE: When shifting into or out of LOW RANGE some
gear noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
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Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. Use either of
the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2 to 3 mph(3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, rotate the AWD control switch to the desired position.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear.
Alternate Procedure
1. Bring the vehicle to complete stop.
2. With the ignition switch in ON/ RUN position and engine running, shift the transmission to NEUTRAL.
3. Rotate the AWD control switch to the desired position.
4. After the desired position indicator light is ON (not flashing), shift the transmission back into gear. NOTE:

If steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the shift
or if they no longer are being met while the shift attempt
is in process, the desired position indicator light will
flash continuously while the original position indicator
light is ON, until all requirements have been met.
• The ignition switch must be in the RUN position for a
shift to take place and for the position indicator lights to
be operable. If the ignition switch is not in the RUN
position, then the shift will not take place and no
position indicator lights will be on or flashing.
NEUTRAL Shift Procedure
For information regarding the transfer case NEUTRAL (N)
shift procedure, refer to “Shifting Into NEUTRAL (N)” in
“Recreational Towing”.
FUEL SAVER TECHNOLOGY 5.7L ONLY — IF
EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine’s eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
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WARNING!(Continued)
•Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact
spare tire.
• Do not drive more than 50 mph (80 km/h) when towing
while using a full size spare tire. •
Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires” in “Servicing And Maintenance” for proper tire
inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
• Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires” in “Servicing And
Maintenance” for the proper inspection procedure.

When replacing tires, refer to “Tires” in “Servicing And
Maintenance” for the proper tire replacement procedures.
Replacing tires with a higher load carrying capacity will not
increase the vehicle’s GVWR and GAWR limits.
Towing Requirements — Trailer Brakes
• Do not interconnect the hydraulic brake system or
vacuum system of your vehicle with that of the trailer.
This could cause inadequate braking and possible per-
sonal injury.
• An electronically actuated trailer brake controller is
required when towing a trailer with electronically actu-
ated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an electronic
brake controller is not required.
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