battery DODGE DURANGO 2019 Owner's Guide

Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
•Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
• Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric power steering
• Brake booster
• Electric park brake
• Automatic transmission gear selector
• Horn
• Front wiper
• Headlamp washer pump NOTE:
After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an accident,
reset the system by following the procedure described
below. If you have any doubt, contact an authorized dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine.
226 SAFETY

If Engine Fails To Start
If the engine fails to start after you have followed the
Normal StartingorExtreme Cold Weather procedure it
may be flooded. Push the accelerator pedal all the way to
the floor and hold it there. Crank the engine for no more
than 15 seconds. This should clear any excess fuel in case
the engine is flooded. Leave the ignition key in the RUN
position, release the accelerator pedal and repeat the “Nor-
mal Starting” procedure.
WARNING!
• Never pour fuel or other flammable liquid into the
throttle body air inlet opening in an attempt to start
the vehicle. This could result in flash fire causing
serious personal injury.
• Do not attempt to push or tow your vehicle to get it
started. Vehicles equipped with an automatic trans-
mission cannot be started this way. Unburned fuel
could enter the catalytic converter and once the
engine has started, ignite and damage the converter
and vehicle.
(Continued)
WARNING! (Continued)
•If the vehicle has a discharged battery, booster cables
may be used to obtain a start from a booster battery
or the battery in another vehicle. This type of start
can be dangerous if done improperly. Refer to “Jump
Starting Procedure” in “In Case Of Emergency” for
further information.
CAUTION!
To prevent damage to the starter, do not continuously
crank the engine for more than 25 seconds at a time.
Wait 60 seconds before trying again.
Cold Weather Operation (Below –22°F Or 30°C)
To ensure reliable starting at these temperatures, use of an
externally powered electric engine block heater (available
from your authorized dealer) is recommended.
After Starting
The idle speed is controlled automatically, and it will
decrease as the engine warms up.
268 STARTING AND OPERATING

NOTE:
•If steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the shift
or if they no longer are being met while the shift attempt
is in process, the desired position indicator light will
flash continuously while the original position indicator
light is ON, until all requirements have been met.
• The ignition switch must be in the RUN position for a
shift to take place and for the position indicator lights to
be operable. If the ignition switch is not in the RUN
position, then the shift will not take place and no
position indicator lights will be on or flashing.
NEUTRAL Shift Procedure
For information regarding the transfer case NEUTRAL (N)
shift procedure, refer to “Shifting Into NEUTRAL (N)” in
“Recreational Towing”.
FUEL SAVER TECHNOLOGY 5.7L ONLY — IF
EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine’s eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
NOTE: This system may take some time to return to full
functionality after a battery disconnect.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
6
STARTING AND OPERATING 287

Alternate electric power steering efforts can be selected
through the Uconnect System. Refer to ”Customer Pro-
grammable Features” within “Uconnect Settings” in “Mul-
timedia” for further information.If the Electric Power Steering warning icon is
displayed and the “SERVICE POWER STEER-
ING” or the “POWER STEERING ASSIST OFF –
SERVICE SYSTEM” message is displayed within
the instrument cluster display, this indicates the vehicle
needs to be taken to the dealer for service. Refer to
“Warning Lights And Messages” in “Getting To Know
Your Instrument Panel” for further information.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce fuel con-
sumption. The system will stop the engine automatically
during a vehicle stop if the required conditions are met.
Releasing the brake pedal or pressing the accelerator pedal
will automatically re-start the engine.
This vehicle has been upgraded with a heavy duty starter,
enhanced battery, and other upgraded engine parts, to
handle the additional engine starts.
Automatic Mode
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY and if
all other conditions are met, can go into a STOP/
START AUTOSTOP ACTIVE “Autostop” mode.
288 STARTING AND OPERATING

To Activate The Autostop Mode, The Following Must
Occur:
•The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster display within the Stop/Start section.
Refer to “Instrument Cluster” in “Getting To Know Your
Instrument Panel” for further information.
• The vehicle must be completely stopped.
• The shifter must be in a forward gear and the brake
pedal depressed.
The engine will shut down, the tachometer will move to
the zero position and the Stop/Start telltale will illuminate
indicating you are in Autostop. Customer settings will be
maintained upon return to an engine running condition.
Refer to the “Stop/Start System” in the “Starting And
Operating” section for further information.
Possible Reasons The Engine Does Not Autostop
Prior to engine shut down, the system will check many safety
and comfort conditions to see if they are fulfilled. Detailed
information about the operation of the Stop/Start system may
be viewed in the instrument cluster display Stop/Start Screen.
In the following situations, the engine will not stop:
• Driver ’s seat belt is not buckled. •
Driver ’s door is not closed.
• Battery temperature is too warm or cold.
• Battery charge is low.
• The vehicle is on a steep grade.
• Cabin heating or cooling is in process and an acceptable
cabin temperature has not been achieved.
• HVAC is set to full defrost mode at a high blower speed.
• HVAC set to MAX A/C.
• Engine has not reached normal operating temperature.
• The transmission is not in a forward gear.
• Hood is open.
• Brake pedal is not pressed with sufficient pressure.
Other Factors Which Can Inhibit Autostop Include:
• Accelerator pedal input.
• Engine temp too high.
• 5 mph (8 km/h) threshold not achieved from previous
AUTOSTOP.
• Steering angle beyond threshold.
• ACC is on and speed is set.
6
STARTING AND OPERATING 289

It may be possible for the vehicle to be driven several times
without the STOP/START system going into a STOP/
START READY state under more extreme conditions of the
items listed above.
To Start The Engine While In Autostop Mode
While in a forward gear, the engine will start when the
brake pedal is released or the throttle pedal is depressed.
The transmission will automatically re-engage upon en-
gine restart.
Conditions That Will Cause The Engine To Start Auto-
matically While In Autostop Mode:
•The transmission selector is moved out of DRIVE.
• To maintain cabin temperature comfort.
• HVAC is set to full defrost mode.
• HVAC system temperature or fan speed is manually
adjusted.
• Battery voltage drops too low.
• Low brake vacuum (e.g. after several brake pedal appli-
cations).
• STOP/START OFF switch is pushed.
• A STOP/START system error occurs.
To Manually Turn Off The Stop/Start System
1. Push the STOP/START OFF switch (located on the
switch bank). The light on the switch will illuminate.
2. The “STOP/START OFF” message will appear in instru- ment cluster display within the Stop/Start section. Refer
to “Instrument Cluster” in “Getting To Know Your
Instrument Panel” for further information.
STOP/START Off Switch
290 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.
Automatic Transmission
Select the DRIVE range when towing. The transmission
controls include a drive strategy to avoid frequent shifting
when towing. However, if frequent shifting does occur
while in DRIVE, you can use the AutoStick shift control to
manually select a lower gear.
NOTE:Using a lower gear while operating the vehicle
under heavy loading conditions, will improve performance
and extend transmission life by reducing excessive shifting
and heat buildup. This action will also provide better
engine braking.
AutoStick
• When using the AutoStick shift control, select the high-
est gear that allows for adequate performance and
avoids frequent downshifts. For example, choose “5” if
the desired speed can be maintained. Choose “4” or “3”
if needed to maintain the desired speed.
• To prevent excess heat generation, avoid continuous
driving at high RPM. Reduce vehicle speed as necessary
to avoid extended driving at high RPM. Return to a
higher gear or vehicle speed when grade and road
conditions allow.
Seven-Pin Connector
1 — Battery 5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes 358 STARTING AND OPERATING

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the switch
bank just above the climate controls.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the
switch a second time to turn off the Hazard Warning
flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use, the Hazard Warning flashers
may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
Assist And SOS Mirror
1 — SOS Button
2 — ASSIST Button
372 IN CASE OF EMERGENCY

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
(Continued)
WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
7
IN CASE OF EMERGENCY 375

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
376 IN CASE OF EMERGENCY