keyless entry DODGE DURANGO 2019 Owners Manual

GETTING TO KNOW YOUR VEHICLE
CONTENTS
VEHICLE USER GUIDE — IF EQUIPPED .......17
 KEYS .................................19
▫ KeyFob..............................19
 IGNITION SWITCH .......................24
▫ Keyless Push Button Ignition ...............24
▫ Ignition Or Accessory On Message ...........25
▫ Dead Key Fob Battery ....................26
 REMOTE START — IF EQUIPPED .............26
▫ How To Use Remote Start .................26
▫ Remote Start Abort Message — If Equipped ....27
▫ To Enter Remote Start Mode ................28
▫ To Exit Remote Start Mode Without Driving The
Vehicle ...............................28
▫ To Exit Remote Start Mode And Drive The
Vehicle ...............................28 ▫
Remote Start Comfort Systems — If Equipped . . .29
▫ General Information .....................29
 SENTRY KEY ...........................29
▫ Key Programming ......................30
▫ Replacement Keys .......................30
▫ General Information .....................30
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .31
▫ To Arm The System .....................31
▫ To Disarm The System ...................31
▫ Rearming Of The System ..................32
▫ Tamper Alert ...........................33
 DOORS ...............................33
▫ Manual Door Locks .....................33
▫ Power Door Locks ......................343

▫Keyless Enter-N-Go — Passive Entry .........35
▫ Automatic Unlock On Exit Feature
— If Equipped .........................40
▫ Automatic Door Locks — If Equipped .........40
▫ Child-Protection Door Lock System
— Rear Doors .........................40
 SEATS ................................41
▫ Manual Adjustment (Front Seats) ............42
▫ Manual Adjustment (Rear Seats) .............45
▫ Power Adjustment (Front Seats) — If Equipped . .52
▫ Power Passenger Seat Adjustment
— If Equipped .........................54
▫ Driver Memory Seat — If Equipped ..........55
▫ Heated Seats — If Equipped ...............58
▫ Front Ventilated Seats — If Equipped .........61
 HEAD RESTRAINTS ......................62
▫ Supplemental Active Head Restraints — Front
Seats .................................62 ▫
Head Restraints — Rear Seats ...............65
▫ Head Restraint Removal — Rear Seats .........65
▫ Power Folding Third Row Head Restraints ......66
 STEERING WHEEL .......................67
▫ Manual Tilt/Telescoping Steering Column
— If Equipped .........................67
▫ Power Tilt/Telescoping Steering Column
— If Equipped ..........................68
▫ Heated Steering Wheel — If Equipped .........69
 MIRRORS ..............................70
▫ Inside Day/Night Mirror — If Equipped ......70
▫ Automatic Dimming Mirror — If Equipped .....70
▫ Outside Mirrors ........................71
▫ Outside Automatic Dimming Mirrors — If
Equipped .............................71
▫ Power Mirrors .........................72
▫ Heated Mirrors — If Equipped .............73
14 GETTING TO KNOW YOUR VEHICLE

KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
The key fob also includes an emergency key, which stores
in the rear of the key fob.
The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob go dead. The
emergency key is also for locking the glove compartment.
You can keep the emergency key with you when valet
parking.
To remove the emergency key, slide the mechanical latch at
the top of the key fob sideways with your thumb and then
pull the key out with your other hand.
Key Fob
Emergency Key Removal
3
GETTING TO KNOW YOUR VEHICLE 19

NOTE:You can insert the double-sided emergency key
into the lock cylinders with either side up.
NOTE: In case the ignition switch does not change with the
push of a button, the key fob may have a low or dead
battery. In this situation, a back up method can be used to
operate the ignition switch. Put the nose side of the key fob
(side opposite of the Emergency Key) against the ENGINE
START/STOP button and push to operate the ignition
switch.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver’s door or twice within five seconds to
unlock all doors and the liftgate.
All doors can be programmed to unlock on the first push of
the unlock button. Refer to “Uconnect Settings” in “Multi-
media” for further information.
NOTE: If the vehicle is unlocked by a key fob, and no door
is opened within 60 seconds, the vehicle will re-lock and if
equipped, the security alarm will arm.
The turn signal lights will flash twice to acknowledge the
unlock signal. The illuminated entry system will be acti-
vated. 1st Push Of Key Fob Unlock Button
This feature lets you program the system to unlock either
the driver’s door or all doors on the first push of the unlock
button on the key fob. To change the current setting, refer
to “Uconnect Settings” in “Multimedia” for further infor-
mation.
NOTE:
If the vehicle is equipped with Passive Entry, refer
to “Keyless Enter-N-Go — Passive Entry” located in
“Doors” in “Getting To Know Your Vehicle” for further
information.To Lock The Doors And Liftgate
Push and release the lock button on the key fob to lock all
doors and liftgate.
The turn signal lights will flash and the horn will chirp to
acknowledge the signal. Refer to “Uconnect Settings”
located in “Multimedia” for further programmable infor-
mation.
If the vehicle is equipped with Passive Entry, refer to
“Keyless Enter-N-Go — Passive Entry” located in “Doors”
in “Getting To Know Your Vehicle” for further information.
20 GETTING TO KNOW YOUR VEHICLE

Vehicles Equipped With Keyless Enter-N-Go — Passive
Entry
If one or more doors are open, or the liftgate is open, the
doors will lock. The doors will unlock again automatically
if the key is left inside the passenger compartment, other-
wise the doors will stay locked.
Replacing The Battery In The Key With Remote
Control
The recommended replacement battery is one CR2032
battery.
NOTE:
•Perchlorate Material — special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate for fur-
ther information.
• Do not touch the battery terminals that are on the back
housing or the printed circuit board. 1. Remove the emergency key by sliding the mechanical
latch on the back of the key fob sideways with your
thumb and pull the emergency key out with your other
hand.
Emergency Key Removal
1 — Emergency Key Release Button
2 — Emergency Key
3
GETTING TO KNOW YOUR VEHICLE 21

NOTE:When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition with
the push of a button, as long as the key fob is in the
passenger compartment. The Keyless Push Button Ignition has three operating
modes which are labeled and will illuminate when in
position. The three modes are OFF, ACC, and ON/RUN.
Keyless Push Button Ignition
1 — OFF
2 — ACC
3 — ON/RUN
24 GETTING TO KNOW YOUR VEHICLE

The Remote Start Abort message stays active until the
ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the remote start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15-minute cycle.
NOTE:
•If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times with
the key fob. However, the ignition must be cycled by
pushing the START/STOP button twice (or the ignition
switch must be cycled to the ON/RUN position) before
you can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE: To avoid unintentional shutdowns, the system will
disable with a one time push of the remote start button for
two seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
28 GETTING TO KNOW YOUR VEHICLE

Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration
of Remote Start or until the ignition switch is placed in the
ON/RUN mode.
NOTE:The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push Button
Ignition, and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are programmed to
the vehicle can be used to start and operate the vehicle. If
an invalid key fob is used to attempt to start and operate
the vehicle, the system will not allow the engine to crank.
If an invalid key fob is used to start the engine, the system
will shut the engine off in two seconds.
After placing the ignition to the ON/RUN mode, the
vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.3
GETTING TO KNOW YOUR VEHICLE 29

If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
30 GETTING TO KNOW YOUR VEHICLE

2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors for
unauthorized entry and the Keyless Enter-N-Go — Ignition
for unauthorized operation. While the vehicle security
alarm is armed, interior switches for door locks and liftgate
release are disabled. If something triggers the alarm, the
vehicle security alarm will provide the following audible
and visible signals: the horn will pulse, the park lamps
and/or turn signals will flash, and the vehicle security light
in the instrument cluster will flash.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Make sure the vehicle’s ignition is placed in the OFF mode. Refer to Ignition Switch in “Getting To Know
Your Vehicle” for further information. 2. Perform one of the following methods to lock the
vehicle:
• Push lock on the interior power door lock switch with
the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry
Door Handle with a valid key fob available in the same
exterior zone (refer to Keyless Enter-N-Go — Passive
Entry, located in “Doors” in “Getting To Know Your
Vehicle for further information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
NOTE: Security System Manual Override
The vehicle security alarm will not arm if you lock the
doors using the manual door lock plunger.
To Disarm The System
The vehicle security alarm can be disarmed using any of
the following methods:
• Push the unlock button on the key fob.
3
GETTING TO KNOW YOUR VEHICLE 31