ignition DODGE DURANGO 2021 Manual Online

243
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the switch bank just below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the switch
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED

Assist And SOS Mirror

If equipped, the rearview mirror contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 327.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data), 3G or 4G (data) network, which comes as
a built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and you are connected to an
operable LTE (voice/data), 3G or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

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IN CASE OF EMERGENCY245
(Continued) SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
ASSIST and SOS buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.”
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean
you will not have SOS Call services. If the Rear -
view Mirror light is illuminated, have an autho -
rized dealer service the SOS Call system
immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
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246IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data), 3G or 4G (data) network and/
or Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data), 3G or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data), 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data),
3G or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an emer -
gency call. An operable LTE (voice/data), 3G or
4G (data) network connection and a GPS signal
is required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.

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IN CASE OF EMERGENCY247
JACKING AND TIRE CHANGING PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface as far
from the edge of the roadway as possible.
Avoid icy or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn OFF the ignition. 6. Block both the front and rear of the wheel
diagonally opposite the jacking position. For
example, if changing the driver’s front tire,
block the passenger’s rear tire.

Wheel Blocked

NOTE:Passengers should not remain in the vehicle when
the vehicle is being raised or lifted.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
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IN CASE OF EMERGENCY255
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle, or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow the
procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer's operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located under the
passenger's front seat. There are remote terminals
located under the hood to assist in jump starting.

Under Hood Jump Starting Location Jump Starting Remote Posts

NOTE:Be sure that the disconnected cable ends do not
touch each other, or either vehicle, until properly
connected for jump starting.
See below steps to prepare for jump starting:

1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition OFF.

2. Turn off the heater, radio, and all electrical accessories.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
Remote Positive (+) Post
Remote Negative (-) Post
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256IN CASE OF EMERGENCY
3. Remove the protective cover over the remote positive (+) battery post. Pull upward on the
cover to remove it.
4. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables reach, apply the parking brake and
make sure the ignition is OFF.
JUMP STARTING PROCEDURE
NOTE:Make sure at all times that unused ends of jumper
cables are not contacting each other or either
vehicle while making connections.
Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the remote positive (+)
post of the
discharged vehicle.

2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery. 4. Connect the opposite end of the negative
(-)
jumper cable to the remote negative (-) post
(exposed metallic/unpainted post of the
discharge vehicle) located on the right hand
side next to the underhood fuse box.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the discon -
necting procedure below.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could make
an inadvertent electrical contact. You could be
seriously injured.
Batteries contain sulfuric acid that can burn
your skin or eyes and generate hydrogen gas
which is flammable and explosive. Keep open
flames or sparks away from the battery.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster
vehicle or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery. The
resulting electrical spark could cause the battery
to explode and could result in personal injury.
CAUTION!
Do not run the booster vehicle engine above
2,000 RPM since it provides no charging benefit,
wastes fuel, and can damage booster vehicle
engine.

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262IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumpers or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
If the vehicle's battery is discharged, instructions
on shifting the automatic transmission out of PARK
(P) in order to move the vehicle can be found on
Ú page 258.
REAR WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed
(with rear wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
For instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 258.
The towing speed must not exceed
30 mph (48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) or
farther than 30 miles (48 km), tow with the rear
wheels
OFF the ground. Acceptable methods are to
tow the vehicle on a flatbed, or with the front
wheels raised and the rear wheels on a towing
dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight
position) with the rear wheels raised and the front
wheels ON the ground.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.

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274SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling
R-134a — If Equipped
R-134a Air Conditioning Refrigerant is a Hydrofluo -
rocarbon (HFC) that is an ozone-friendly
substance. The manufacturer recommends that
air conditioning service be performed by an
authorized dealer or other service facilities using
recovery and recycling equipment.
NOTE:Use only the manufacturer approved A/C system
PAG compressor oil and refrigerants.
Refrigerant Recovery And Recycling
R-1234yf — If Equipped
R-1234yf Air Conditioning Refrigerant is a Hydroflu -
oroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using recovery
and recycling equipment.
NOTE:Use only the manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Air Filter
For the proper maintenance intervals
Úpage 265.
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Open the glove compartment and remove all contents.
Glove Compartment

2. There are glove compartment travel stops on both sides of the glove compartment door.
Partially close the glove compartment door
and push inward to release the glove
compartment travel stop on one side and
repeat this procedure for the opposite side.
3. Pull the right hand side of the glove compartment door toward the rear of the
vehicle to disengage the glove compartment
door from its hinges.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components. Such
damage is not covered by the New Vehicle
Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN mode. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door

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SERVICING AND MAINTENANCE275
NOTE:When disengaging the glove compartment door
from its hinges, there will be some resistance.
4. With the glove compartment door loose,
remove the glove compartment tension tether
and tether clip by sliding the clip toward the
face of the glove compartment door and lifting
the clip out of glove compartment door.

Right Side Of Glove Compartment

5. Remove the filter cover by disengaging the retaining tab and mid way snap that secures
the filter cover to the HVAC housing. Disengage
the mid way snap by pulling the door outward.
Unhinge the filter cover on the right side to fully
remove the cover.
Cabin Air Filter Cover

6. Remove the cabin air filter by pulling it straight out of the housing.
7. Install the cabin air filter with the arrow on the filter pointing toward the floor. When installing
the filter cover, make sure the retaining tabs
fully engage the cover. 8. Reinstall the glove compartment door on the
door hinge and reattach the tension tether by
inserting the tether clip in the glove
compartment and sliding the clip away from
the face of the glove compartment door.
9. Push the door to the near closed position to reengage the glove compartment travel stops.
NOTE:Ensure the glove compartment door hinges and
glove compartment travel stops are fully engaged.
ACCESSORY DRIVE BELT INSPECTION
1 — Glove Compartment Tension Tether
2 — Glove Compartment Door
1 — Retaining Tab
2 — Mid Way Snap
3 — Filter Cover Hinge
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter.
Failure to properly install the filter will result in
the need to replace it more often.
WARNING!
Do not attempt to inspect an accessory drive
belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could be
injured by the moving fan blades.
You can be badly injured working on or around
a motor vehicle. Only do service work for which
you have the knowledge and the proper equip -
ment. If you have any doubt about your ability
to perform a service job, take your vehicle to a
competent mechanic.
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280SERVICING AND MAINTENANCE
(Continued)
(Continued)
deteriorated, or mispositioned parts. Open seams
or loose connections could permit exhaust fumes
to seep into the passenger compartment. In
addition, have the exhaust system inspected each
time the vehicle is raised for lubrication or oil
change. Replace as required.
Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching odor
may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service, including a
tune-up to the manufacturer's specifications,
should be obtained immediately.To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis
-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.
COOLING SYSTEM
WARNING!
Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you uncon -
scious and can eventually poison you. To
avoid breathing CO see Ú page 239.
A hot exhaust system can start a fire if you
park over materials that can burn. Such mate -
rials might be grass or leaves coming into
contact with your exhaust system. Do not park
or operate your vehicle in areas where your
exhaust system can contact anything that
can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.
Damage to the catalytic converter can result if
your vehicle is not kept in proper operating
condition. In the event of engine malfunction,
particularly involving engine misfire or other
apparent loss of performance, have your
vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction
could cause the converter to overheat,
resulting in possible damage to the converter
and vehicle.
CAUTION!
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from your
radiator. If you see or hear steam coming from
under the hood, do not open the hood until the
radiator has had time to cool. Never open a
cooling system pressure cap when the radi -
ator or coolant bottle is hot.
Keep hands, tools, clothing, and jewelry away
from the radiator cooling fan when the hood is
raised. The fan starts automatically and may
start at any time, whether the engine is
running or not.

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