service DODGE GRAND CARAVAN 2019 Owner's Manual

Here are some simple steps you can take to minimize the
risk of harm from a deploying air bag:
1. Children 12 years old and under should always ridebuckled up in the rear seat of a vehicle with a rear seat.
2. A child who is not big enough to wear the vehicle seat belt properly (Refer to “Child Restraints” in this section
for further information) must be secured in the appro-
priate child restraint or belt-positioning booster seat in a
rear seating position.
3. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the front passenger seat, move the
seat as far back as possible and use the proper child
restraint (Refer to “Child Restraints” in this section for
further information).
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that you are using it
properly.
6. All occupants should always wear their lap and shoul- der belts properly. 7. The driver and front passenger seats should be moved
back as far as practical to allow the front air bags room
to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment occurs, the side air
bags will inflate forcefully into the space between occu-
pants and the door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person, refer to the “Cus-
tomer Assistance” section for customer service contact
information.
WARNING!
•Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child re-
straint in the rear seat. If the vehicle does not have a
rear seat, do not transport a rear-facing child restraint
in that vehicle.
180 SAFETY

In Automatic Locking Mode, the shoulder belt is automati-
cally pre-locked. The seat belt will still retract to remove
any slack in the shoulder belt. Use the Automatic Locking
Mode anytime a child restraint is installed in a seating
position that has a seat belt with this feature. Children 12
years old and under should always be properly restrained
in the rear seat of a vehicle with a rear seat.
WARNING!
•Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child re-
straint in the rear seat. If the vehicle does not have a
rear seat, do not transport a rear-facing child restraint
in that vehicle.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire seat belt is extracted. 3. Allow the seat belt to retract. As the seat belt retracts,
you will hear a clicking sound. This indicates the seat
belt is now in the Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency) lock-
ing mode.WARNING!
• The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR) fea-
ture or any other seat belt function is not working
properly when checked according to the procedures
in the Service Manual.
• Failure to replace the seat belt assembly could in-
crease the risk of injury in collisions.
• Do not use the Automatic Locking Mode to restrain
occupants who are wearing the seat belt or children
who are using booster seats. The locked mode is only
used to install rear-facing or forward-facing child
restraints that have a harness for restraining the
child.
194 SAFETY

The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is first in the
ON/RUN position. After the self-check, the Air Bag Warn-
ing Light will turn off. If the ORC detects a malfunction in
any part of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A single chime
will sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving. NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bag system to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are
a supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument
panel, above the glove compartment. The words “SRS
AIRBAG” or “AIRBAG” are embossed on the air bag
covers.
198 SAFETY

•Supplemental Side Air Bags
• Supplemental Knee Air Bags
• Front and Side Impact Sensors
• Seat Belt Pretensioners
• Seat Track Position Sensors
If A Deployment Occurs
The front air bags are designed to deflate immediately after
deployment.
NOTE: Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with the
air bag system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
• The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact with
chemicals. They are not permanent and normally heal
quickly. However, if you haven’t healed significantly
within a few days, or if you have any blistering, see your
doctor immediately. •
As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air bag
inflation. These airborne particles may irritate the skin,
eyes, nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your clothing,
follow the garment manufacturer ’s instructions for
cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will
not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assem-
blies replaced by an authorized dealer immediately.
Also, have the Occupant Restraint Controller System
serviced as well.
206 SAFETY

WARNING!(Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact an au-
thorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30
seconds or less. The EDR in this vehicle is designed to
record such data as: •
How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts
were buckled/fastened;
• How far (if at all) the driver was depressing the accel-
erator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are recorded by
the EDR under normal driving conditions and no personal
data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement,
could combine the EDR data with the type of personally
identifying data routinely acquired during a crash investi-
gation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer, other parties, such as
law enforcement, that have the special equipment, can read
the information if they have access to the vehicle or the
EDR.
5
SAFETY 209

Whenever a change is noticed in the sound of the exhaust
system, when exhaust fumes can be detected inside the
vehicle, or when the underside or rear of the vehicle is
damaged, have a competent mechanic inspect the complete
exhaust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams or
loose connections could permit exhaust fumes to seep into
the passenger compartment. In addition, inspect the ex-
haust system each time the vehicle is raised for lubrication
or oil change. Replace as required.
Safety Checks You Should Make Inside The Vehicle
Seat Belts
Inspect the seat belt system periodically, checking for cuts,
frays, and loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the system.
Front seat belt assemblies must be replaced after a collision.
Rear seat belt assemblies must be replaced after a collision
if they have been damaged (i.e., bent retractor, torn web-
bing, etc.). If there is any question regarding seat belt or
retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag warning lightwill turn on for four to
eight seconds as a bulb check when the ignition switch
is first turned to ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving,
have the system inspected at an authorized dealer as
soon as possible. After the bulb check, this light will
illuminate with a single chime when a fault with the Air
Bag System has been detected. It will stay on until the
fault is removed. If the light comes on intermittently or
remains on while driving, have an authorized dealer
service the vehicle immediately.
Refer to “Occupant Restraint Systems” in “Safety” for
further information.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See an autho-
rized dealer for service if your defroster is inoperable.
5
SAFETY 235

▫ParkSense Display ..................... .260
▫ Enabling/Disabling ParkSense ..............263
▫ Service The ParkSense Rear Park Assist System. .263
▫ Cleaning The ParkSense System .............263
▫ ParkSense System Usage Precautions .........263
 PARKVIEW REAR BACK UP CAMERA ........265
 REFUELING THE VEHICLE ................267
▫ Loose Fuel Filler Cap Message .............268
 VEHICLE LOADING .................... .268
▫ Certification Label ..................... .268
 TRAILER TOWING ..................... .270
▫ Common Towing Definitions ...............270
▫ Trailer Hitch Classification ................273▫
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ...........274
▫ Trailer And Tongue Weight ...............275
▫ Towing Requirements .................. .276
▫ Towing Tips ......................... .279
 RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ................... .281
▫ Towing This Vehicle Behind Another Vehicle . . .281
▫ Recreational Towing — All Models ..........281
 DRIVING TIPS ......................... .282
▫ Driving On Slippery Surfaces ..............282
▫ Driving Through Water ..................283
240 STARTING AND OPERATING

Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80
or 90 km/h) are desirable.
While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom-
mended viscosity and quality grades, refer to “Dealer
Service” in “Servicing And Maintenance”.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil
in the engine or damage may result.
NOTE: A new engine may consume some oil during its
first few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in and not
interpreted as a problem.
PARK BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied and place the gear selector in the
PARK position.
The foot operated parking brake is positioned below the
lower left corner of the instrument panel. To apply the park
brake, firmly push the park brake pedal fully. To release the
parking brake, press the park brake pedal a second time
and let your foot up as you feel the brake disengage.
Parking Brake
6
STARTING AND OPERATING 243

CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
AUTOMATIC TRANSMISSION
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
(Continued)
WARNING! (Continued)
•Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, turn the engine OFF,
and remove the key fob. When the ignition is in the
LOCK/OFF (key removal) position, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exit-
ing the vehicle.
(Continued)
6
STARTING AND OPERATING 245

WARNING!(Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
• Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal. NOTE:
You must press and hold the brake pedal while
shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the LOCK/OFF (key removal)
position. The key fob can only be removed from the
ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
NOTE: If a malfunction occurs, the system will trap the key
fob in the ignition to warn you that this safety feature is
inoperable. The engine can be started and stopped but the
key fob cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be in the
ON/RUN mode (engine running or not) and the brake
pedal must be pressed.
246 STARTING AND OPERATING