DODGE GRAND CARAVAN 2019 Owners Manual

FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then, shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator. Use the
least amount of accelerator pedal pressure that will main-
tain the rocking motion, without spinning the wheels or
racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts to
free a stuck vehicle.Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in ESC Partial
Off mode, before rocking the vehicle. Refer to
“Electronic Brake Control” in “Safety” for further information. Once the vehicle has been freed, push the
ESC Off
switch again to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
7
IN CASE OF EMERGENCY 329

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheels OFF The Ground ALL MODELS
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) maxspeed
• 15 miles (24 km) maxdistanceWheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to
Gear Selector Override in this section
for instructions on shifting the transmission out of PARK
for towing.
330 IN CASE OF EMERGENCY

CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Do not push or tow this vehicle with another vehicle
as damage to the bumper fascia and transmission
may result.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed. If flatbed
equipment is not available, and the transmission is oper-
able, the vehicle may be flat towed (with all four wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing distance must not exceed 15 miles (24 km).
• The towing speed must not exceed 25 mph (40 km/h). If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), it must be towed with the front wheels
OFF the ground (using a flatbed truck, or wheel lift
equipment with the front wheels raised).
CAUTION!
Towing faster than 25 mph (40 km/h) or farther than 15
miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from im-
proper towing is not covered by the New Vehicle
Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
7
IN CASE OF EMERGENCY 331

EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
332 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................335
▫ Maintenance Plan ...................... .336
 ENGINE COMPARTMENT .................339
▫ Engine Compartment — 3.6L ..............339
▫ Checking Oil Level .................... .340
▫ Adding Washer Fluid .................. .340
▫ Maintenance-Free Battery .................340
 DEALER SERVICE ...................... .341
▫ Engine Oil .......................... .342
▫ Engine Oil Filter ...................... .343
▫ Engine Air Cleaner Filter .................344
▫ Air Conditioner Maintenance ..............344
▫ Accessory Drive Belt Inspection ............346
▫ Body Lubrication ..................... .347▫
Windshield Wiper Blades .................348
▫ Exhaust System ....................... .348
▫ Cooling System ....................... .350
▫ Brake System ........................ .354
▫ Automatic Transmission ..................356
 RAISING THE VEHICLE ..................357
 TIRES ............................... .357
▫ Tire Safety Information ..................357
▫ Tires — General Information ..............367
▫ Tire Types ........................... .373
▫ Spare Tires — If Equipped ................374
▫ Wheel And Wheel Trim Care ..............377
▫ T

ire Chains (Traction Devices) .............378
▫ Tire Rotation Recommendations ............379
8

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................379
▫ Treadwear ........................... .380
▫ Traction Grades ....................... .380
▫ Temperature Grades .................... .380
 VEHICLE STORAGE .................... .381
 BODYWORK .......................... .381
▫ Protection From Atmospheric Agents ........381▫
Body And Underbody Maintenance ..........382
▫ Preserving The Bodywork .................382
 INTERIORS ........................... .383
▫ Seats And Fabric Parts .................. .383
▫ Plastic And Coated Parts ..................384
▫ Glass Surfaces ........................ .384
▫ Cleaning The Instrument Panel Cupholders . . . .385
334 SERVICING AND MAINTENANCE

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) if the vehicle is
operated in a dusty and off road environment or is
operated predominately at idle or only very low engine
RPM’s. This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, and power steering and fill as needed.
• Check function of all interior and exterior lights.
8
SERVICING AND MAINTENANCE 335

Maintenance Plan
Required Maintenance Intervals.
Refer to the maintenance schedules on the following page
for the required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns
on.
• Inspect battery and clean and tighten terminals as required.
• Inspect brake pads, shoes, rotors, drums, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions.
336 SERVICING AND MAINTENANCE

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X
Inspect front suspension, tie rod
ends, boot seals, and replace if nec-
essary. XXX X X X X
Inspect the brake linings, replace as
necessary. XXX X X X X
Additional Maintenance
Replace engine air filter. X X X X X
Replace cabin/air conditioning filter. X X X X X X X
Replace spark plugs. (**) X
Flush and replace the engine cool-
ant at 10 years or 150,000 miles
(240,000 km) whichever comes first. XX
Change automatic transmission fluid
and filter if using your vehicle for
any of the following: police, taxi,
fleet, or frequent trailer towing. XX
8
SERVICING AND MAINTENANCE 337

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change automatic transmission fluid
and filter. X
Inspect and replace PCV valve if
necessary. X
(**) The spark plug change interval is mileage based only,
yearly intervals do not apply.WARNING!
•
You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
338 SERVICING AND MAINTENANCE