transmission DODGE JOURNEY 2019 Service Manual

Towing ConditionWheel OFF The Ground FWD MODELS AWD MODELS
Flat Tow NONEIF transmission is
operable:
•Ignition in ACC or
ON/RUN mode
• Transmission in NEU-
TRAL
• 25 mph (40 km/h)
max speed
• 15 miles (24 km)
max distance
NOT ALLOWED
Wheel Lift Or Dolly Tow Rear NOT ALLOWED
Front OKNOT ALLOWED
Flatbed ALLBEST METHOD OK
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the transmission out of PARK
for towing.
7
IN CASE OF EMERGENCY 307

CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Do not push or tow this vehicle with another vehicle
as damage to the bumper fascia and transmission
may result.
All-Wheel Drive (AWD) Models
The manufacturer requires towing with all four wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with one end of the vehicle raised and the
opposite end on a towing dolly.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or power
transfer unit damage. Damage from improper towing
is not covered under the New Vehicle Limited War-
ranty.
Front-Wheel Drive (FWD) Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be flat towed (with all four
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing distance must not exceed 15 miles (24 km).
• The towing speed must not exceed 25 mph (40 km/h).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), it must be towed with the front wheels
OFF the ground (using a flatbed truck, towing dolly, or
wheel lift equipment with the front wheels raised).
CAUTION!
Towing faster than 25 mph (40 km/h) or farther than 15
miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from im-
proper towing is not covered by the New Vehicle
Limited Warranty.
308 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING ..................313
▫ Maintenance Plan ...................... .314
 ENGINE COMPARTMENT .................318
▫ 2.4L Engine ......................... .318
▫ 3.6L Engine ......................... .319
▫ Checking Oil Level .....................320
▫ Adding Washer Fluid ...................320
▫ Maintenance-Free Battery .................321
 DEALER SERVICE ...................... .322
▫ Engine Oil .......................... .322
▫ Engine Oil Filter ...................... .324
▫ Engine Air Cleaner Filter .................324
▫ Air Conditioner Maintenance ..............325
▫ Accessory Drive Belt Inspection ............326▫
Body Lubrication ..................... .327
▫ Windshield Wiper Blades .................327
▫ Exhaust System ....................... .329
▫ Cooling System ....................... .331
▫ Brake System ........................ .336
▫ Automatic Transmission ..................337
▫ Rear Drive Assembly (RDA) – AWD Models
Only .............................. .340
▫ Power Transfer Unit (PTU) – AWD Models
Only .............................. .340
 RAISING THE VEHICLE ..................341
 TIRES ............................... .341
▫ Tire Safety Information ..................341
▫ T

ires — General Information ..............351
▫ Tire Types ........................... .357
8

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E-85 fuel usage will influence
when the “Change Oil” or “Oil Change Required” message
is displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering, and transmission (4-
speed only) and fill as needed.
• Check function of all interior and exterior lights.
8
SERVICING AND MAINTENANCE 313

Maintenance Plan
Required Maintenance Intervals.
Refer to the maintenance plan on the following page for the
required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns
on.
• Inspect battery and clean and tighten terminals as required.
• Inspect automatic transmission fluid if equipped with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions.
314 SERVICING AND MAINTENANCE

ENGINE COMPARTMENT
2.4L Engine
1 — Engine Coolant Reservoir7 — Power Distribution Center (Fuses)
2 — Power Steering Fluid Reservoir 8 — Air Cleaner Filter
3 — Engine Oil Fill 9 — Automatic Transmission Dipstick (4–Speed Only – If Equipped)
4 — Brake Fluid Reservoir 10 — Washer Fluid Reservoir
5 — Remote Jump Start (Positive Battery Post) 11 — Coolant Pressure Cap
6 — Remote Jump Start (Negative Battery Post) 12 — Engine Oil Dipstick
318 SERVICING AND MAINTENANCE

WARNING!(Continued)
•A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
CAUTION!
• The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle. Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the
vehicle.
• Do not idle the engine with any ignition components
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
330 SERVICING AND MAINTENANCE

WARNING!(Continued)
•To avoid contamination from foreign matter or mois-
ture, use only new brake fluid or fluid that has been
in a tightly closed container. Keep the master cylin-
der reservoir cap secured at all times. Brake fluid in
a open container absorbs moisture from the air
resulting in a lower boiling point. This may cause it
to boil unexpectedly during hard or prolonged brak-
ing, resulting in sudden brake failure. This could
result in a collision.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate
the brake fluid. Brake seal components could be
damaged, causing partial or complete brake failure.
This could result in a collision.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use only the manufacturer’s specified transmission fluid. Refer
to “Fluids And Lubricants” in “Technical Specifications”
for fluid specifications. It is important to maintain the
transmission fluid at the correct level using the recom-
mended fluid.
NOTE:
No chemical flushes should be used in any trans-
mission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids And Lubricants” in
“Technical Specifications” for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
The only exception to this policy is the use of special dyes
8
SERVICING AND MAINTENANCE 337

for diagnosing fluid leaks. Avoid using transmission seal-
ers as they may adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check — Four-Speed Automatic
Transmission
Use the following procedure to check the transmission
fluid level properly:
1. Park the vehicle on level ground.
2. Run the engine at normal idle speed for at least 60seconds, and leave the engine running for the rest of this
procedure.
3. Fully apply the parking brake, and press the brake pedal.
4. Place the gear selector momentarily into each gear position (allowing time for the transmission to fully
engage in each position), ending with the transmission
in PARK. 5. Wipe the area around the dipstick clean to prevent dirt
from entering the transmission.
6. Remove the dipstick and determine if the fluid is hot or cold. You can also read the transmission fluid tempera-
ture using the instrument cluster. Refer to Instrument
Cluster Display inGetting To Know Your Instrument
Panel for further information. Hot fluid is approxi-
mately 180°F (82°C), which is the normal operating
temperature after the vehicle is driven at least 15 miles
(24 km). Hot fluid cannot be held comfortably between
the fingertips. Cold fluid is at a temperature of approxi-
mately 80°F (27°C).
7. Wipe the dipstick clean and reinsert it until seated. Then, remove the dipstick and note the fluid level on
both sides. The fluid level reading is only valid if there
is a solid coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full of fluid if
the actual level is at or above the hole.
• If the fluid is hot, the fluid level should be in the
crosshatched area marked “HOT” (between the upper
two holes in the dipstick).
• If the fluid is cold, the fluid level should be between
the lower two holes in the area marked “COLD”.
338 SERVICING AND MAINTENANCE

If the fluid level is low, add fluid through the dipstick tube
to bring it to the proper level. Do not overfill. After adding
any quantity of oil through the dipstick tube, wait at least
two minutes for the oil to fully drain into the transmission
before rechecking the fluid level.
NOTE:If it is necessary to check the transmission below
the operating temperature, the fluid level should be be-
tween the two COLD (lower) holes on the dipstick with the
fluid at approximately 80°F (27°C). If the fluid level is
correctly established at 80°F (27°C), it should be between
the HOT (upper) reference holes when the transmission
reaches 180°F (82°C). Remember it is best to check the level
at the normal operating temperature.
8. Check for leaks. Release the parking brake.
CAUTION!
• Using a transmission fluid other than the manufac-
turer ’s recommended fluid may cause deterioration
in transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids And Lubricants” in
“Technical Specifications” for fluid specifications.
(Continued)
CAUTION! (Continued)
•Dirt and water in the transmission can cause serious
damage. To prevent dirt and water from entering the
transmission after checking or replenishing fluid,
make sure that the dipstick cap is re-seated properly.
Fluid Level Check — Six-Speed Automatic
Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. An
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit an authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.
8
SERVICING AND MAINTENANCE 339