DODGE RAM 1500 GAS 2005 3.G Owners Manual

Miles 105,000 108,000 111,000 114,000 117,000 120,000
(Kilometers) (168 000) (173 000) (178 000) (182 000) (187 000) (192 000)
Replace spark plugs.X
Replace ignition cables.X
Inspect PCV valve, replace as necessary. **X
Inspect auto tension drive belt and replace if
required (3.7L/4.7L/5.7L).XX
Drain and refill automatic transmission fluid
and change main sump and spin-on cooler
return filter (if equipped)*.X
Flush and replace engine coolant at 120
months if not replaced at 102,000 miles (192
000 km).X
*
This applies only if the vehicle is used for frequent trailer
towing, snowplowing, fleet vehicle or commercial service.
** This maintenance is recommended by the manufac-
turer to the owner, but not required to maintain the
emissions warranty.Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.
SCHEDULE “B” 421
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Schedule “A”
Miles 6,000 12,000 18,000 24,000 30,000
(Kilometers) (10 000) (19 000) (29 000) (38 000) (48 000)
[Months] [6] [12] [18] [24] [30]
Change engine oil and engine oil filter. X X X X X
Rotate tires. X X X X X
Check transfer case fluid level (4X4).X
Lubricate outer tie rod ends 2500/3500 (4X4) mod-
els only.X X XXX
Inspect brake linings. X
Inspect engine air cleaner filter. Replace if neces-
sary.X
Replace spark plugs.X
422 SCHEDULE “A”
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Miles 36,000 42,000 48,000 54,000 60,000 66,000
(Kilometers) (58 000) (67 000) (77 000) (84 000) (96 000) (106 000)
[Months] [36] [42] [48] [54] [60] [66]
Change engine oil and engine oil filter. X X X X X X
Rotate tires. X X X X X X
Check transfer case fluid level (4X4). X
Lubricate outer tie rod ends 2500/3500 (4X4)
models only.X X XXXX
Flush and replace engine coolant at 60
months, if not replaced at 102,000 miles (163
000 km).X
Inspect brake linings. X X
Inspect engine air cleaner filter. Replace if
necessary.X
Replace spark plugs.X
Inspect PCV valve, replace as necessary. **X
Replace ignition cables.X
SCHEDULE “A” 423
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Miles 72,000 78,000 84,000 90,000 96,000 100,000
(Kilometers) (115000) (125 000) (134 000) (144 000) (154 000) 160 000
[Months] [72] [78] [84] [90] [96]
Change engine oil and engine oil filter. X X X X X
Rotate tires. X X X X X
Lubricate outer tie rod ends 2500/3500 (4X4)
models only.X X XXX
Check transfer case fluid level (4X4). X
Flush and replace Power Steering Fluid. X
Inspect brake linings. X X
Inspect engine air cleaner filter. Replace if
necessary.X
Replace spark plugs.X
Inspect PCV valve, replace as necessary. **X
Inspect auto tension drive belt and replace if
required (3.7L/4.7L/5.7L).X
424 SCHEDULE “A”
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Miles 102,000 108,000 114,000 120,000
(Kilometers) (163 000) (173 000) (182 000) (192 000)
[Months] [102] [108] [114] [120]
Change engine oil and engine oil filter. X X X X
Rotate tires. X X X X
Drain and refill transfer case fluid (4X4). X
Flush and replace engine coolant, if not replaced at 60
months.X
Flush and replace engine coolant at 120 months, if not
replaced at 102,000 miles (163 000 km).X
Lubricate outer tie rod ends 2500/3500 (4X4) models only. X X X X
Inspect brake linings. X
Inspect auto tension drive belt and replace if required
(3.7L/4.7L/5.7L).XX
Replace ignition cables.X
SCHEDULE “A” 425
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Miles 102,000 108,000 114,000 120,000
(Kilometers) (163 000) (173 000) (182 000) (192 000)
[Months] [102] [108] [114] [120]
Inspect engine air cleaner filter. Replace if necessary.X
Replace spark plugs.X
Inspect PCV Valve, replace as necessary. ** X
** This maintenance is recommended by the manufac-
turer to the owner, but not required to maintain the
emissions warranty.
Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
426 SCHEDULE “A”
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS

Suggestions For Obtaining Service For Your
Vehicle..............................428
▫Prepare For The Appointment............428
▫Prepare A List........................428
▫Be Reasonable With Requests.............428

If You Need Assistance...................428
Warranty Information....................430

MoparParts.........................432

Reporting Safety Defects..................432
▫In Canada..........................432

Publication Order Forms..................433
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many dealers you may obtain a rental vehicle at a minimal
daily charge. If you need a rental, it is advisable to make
these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to you selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
428 IF YOU NEED CONSUMER ASSISTANCE

This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileageDaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone —(800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
IF YOU NEED CONSUMER ASSISTANCE 429
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Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer’s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer’s Service Contracts. If you
purchased a manufacturer’s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
contract, call the manufacturer’s Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service Contract. It
is not responsible for any service contract other than the
manufacturer’s Service Contract. If you purchased aservice contract that is not a manufacturer’s Service
Contract, and you require service after your manufactur-
er’s new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARRANTY INFORMATION
See your manufacturer’s Warranty Information Booklet
for information on warranty coverage and transfer of
warranty.
430 IF YOU NEED CONSUMER ASSISTANCE