service DODGE SPRINTER 2004 1.G Owner's Manual

250 MAINTENANCE SCHEDULES
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MA INTENA NCE - WITH A SSYST MA INTENA NCE
COMPUTERASSYST provides you with information on the best
possible timing for maintenance work.
NOTE: The engine manufacturer strongly
recommends the use of synthetic engine oils, such as
Mobil 1 SAE 0W-40.
When the next maintenance service is due, this will be
indicated in the multi-function display with the
symbol
9 Oil service
9 Maintenance service - displayed in km/miles
or days.
9
If the display shows the number of days, the symbol
È will also appear in the multi-function display.
You should have the maintenance performed within
the stated period/distance.
The service indicator will be reset by your Sprinter
Dealer after an oil service and/or maintenance service
has been performed.
REGULA R CHECK-UPSTo maintain the safe operation of your vehicle, it is
recommended that you perform the following tasks on
a regular basis (i.e., weekly or whenever the vehicle is
refueled). Check:
 Engine oil level
 Brake system, clutch mechanism – fluid level
 Battery – acid level
 Windshield washer system and headlamp cleaning
system – fluid level
 Mechanical assemblies (e. g. ,engine, transmission,
etc.) – check for leaks
 Condition of tires and tire pressures
 All exterior lights
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MAINTENANCE SCHEDULES 251
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SPECIAL MAINTENANCE REQUIREMENTSIf bodies built by manufacturers other than
DaimlerChrysler Corporation are fitted to the vehicle, the
maintenance requirements and lubrication intervals
specified by the body manufacturer must be adhered to,
in addition to all standard maintenance requirements.Brake FluidOnly use brake fluids approved by the manufacturer
(DOT 4 plus). Information about brake fluids is
available from your Sprinter Dealer.CoolantHave the corrosion inhibitor/antifreeze concentration
in the coolant checked before the onset of winter (once
a year in countries with high prevailing temperatures).
Have the coolant renewed every five years or 100,000
miles.Dust Filter for Heating/Ventilation ReplacementThe dust filter and the tailgate interior filter are
renewed during routine maintenance service.
However, if operating conditions are dusty, these
filters should be renewed more frequently.
ENGINE OIL CHA NGE A ND FILTER
REPLACEMENTIn a minimum, change the engine oil and oil filter once
a year - even if the vehicle mileage per year is extremly
low. For standard oil service schedules, please see the
chapter oil service and maintenance service.Once a YearSelect the viscosity of the engine oil (SAE classes)
according to the outside air temperature.
Only use engine oil approved by DaimlerChrysler
Corporation if following the ASSYST system
guidelines.
Information is available from your Sprinter Dealer.
If the fuel used has a sulphur content exceeding 0.05 %
by weight, the service intervals should be split in half.
If the sulphur content of the fuel used is between 0.3%
and 0.8% by weight, the service intervals should be
split in half (i.e. every 5,000 miles instead of every
10,000 miles).
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252 MAINTENANCE SCHEDULES
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SCOPE OF WORK FOR MA INTENA NCE SERVICE
Oil ServiceOil change
Engine:
Oil change and filter replacement
Check fluid levels of the following system, refill as
necessary.
If fluid is lost, trace and eliminate cause – as a separate
order.
Power-assisted steering
Lubrication work:
Trailer tow hitch (original equipment)
Maintenance
ASSYST maintenance computer resetFunction check
Signalling system,
warning and indicator lamps
Headlamps, exterior lighting
Windscreen wipers,
windscreen washer system
Check for leaks and damage.
Check for abrasion points and ensure that
lines are correctly routed!
All assemblies:
Engine, transmission, transfer case, front axle, rear
axle, steering, power steering pump
All lines and hoses, sensor cables
Rubber boots on front axle drive shafts,
rubber boots on front axle suspension ball joints, shock
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254 MAINTENANCE SCHEDULES
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A dditional Maintenance WorkAutomatic transmission once only at 80,000 miles/
128000km
Oil and filter change
During every second maintenance service
Air cleaner without maintenance indicator:
Air cleaner filter element renewal
Check poly-V-belt for wear and signs of damage
During every sixth maintenance service
Rear axle
A dditional Maintenance Work A fter ... YearsEvery 3 years
Air cleaner filter element renewal
(note installation date
)
Every 5 years or 100,000 miles
Coolant renewal
Note coolant composition
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IF YOU NEED CONSUMER ASSISTANCE
9
CONTENTS
Suggestions For Obtaining Service For
Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256Prepare for the Appointment . . . . . . . . . . . . . . 256Prepare a List . . . . . . . . . . . . . . . . . . . . . . . . . . . 256Be Reasonable with Request . . . . . . . . . . . . . . . 256

If You Need Assistance . . . . . . . . . . . . . . . . . . . . . 256

Warranty Information . . . . . . . . . . . . . . . . . . . . . . 259

Mopar® Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Reporting safety Defects . . . . . . . . . . . . . . . . . . . . 259
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256 IF YOU NEED CONSUMER ASSISTANCESUGGESTIONS FOR OBTA INING SERVICE FOR
YOUR VEHICLE
Prepare for the A ppointmentIf you’re having warranty work done, be sure to have
the right papers with you. Take your warranty folder.
All work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problemPrepare a ListMake a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an
accident, or work done that is not on your maintenance
log, let the service advisor know.Be Reasonable with RequestIf you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of
priority. At many dealers you may obtain a rental
vehicle at a minimal daily charge. If you need a rental,
it is advisable to make these arrangements when you
call for an appointment.
IF YOU NEED A SSISTA NCEThe manufacturer and its dealers are vitally interested
in your satisfaction. We want you to be happy with our
products and services.
Your selling dealer is best equipped and most anxious
to provide prompt resolution for any warranty issue or
related matter that you may experience. The
manufacturer’s dealer have the facilities, factory-
trained technicians, special tools, and the latest
information to assure your vehicle is fixed correctly
and in a timely manner. The manufacturer has
empowered its dealers to make warranty and repair
decisions that ensure you are not inconvenienced.
There are no need for you to wait for a decision from
the manufacturer. If a special circumstance occurs that
requires information from the manufacturer, we have
asked the dealer’s service management to make the
contact on your behalf.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved
with this process.
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258 IF YOU NEED CONSUMER ASSISTANCEService Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of
unexpected repairs after your manufacturer’s new
vehicle limited warranty expires. The manufacturer
stands behind only the manufacturer’s Service
Contracts. If you purchased a manufacturer’s Service
Contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three
weeks of your vehicle delivery date. If you have any
questions about your service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service
Contract. It is not responsible for any service contract
other than the manufacturer’s Service Contract. If you
purchased a service contract that is not a
manufacturer’s Service Contract, and you require
service after your manufacturer’s new vehicle limited
warranty expires, please refer to your contract
documents and contact the person listed in those
documents.We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer
has also made a major investment in facilities, tools,
and training to assure that you are absolutely
delighted with your ownership experience. You’ll be
pleased with their sincere efforts to resolve any
warranty issues or related concerns.Freightliner-all.book Pag e 258 Monday, December 1, 2003 2:54 PM

IF YOU NEED CONSUMER ASSISTANCE 259
9
WA RRA NTY INFORMA TIONSee your manufacturer’s Warranty Information
Booklet for information on your warranty coverage
and transfer of warranty.MOPAR® PARTSMopar
® fluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep
your vehicle operating at its best.
REPORTING SA FETY DEFECTSIn the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to
notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, and
the manufacturer.To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–800–424–9393 (or 202-366–0123 if
you are in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the
Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department
immediately. Canadian customers who wish to report
a safety defect to the Canadian government should
write to: Transport Canada, Motor Vehicle Defect
Investigations and Recalls, 2780 Sheffield Road,
Ottawa, Ontario, K1B 3V9.Freightliner-all.book Pag e 259 Monday, December 1, 2003 2:54 PM

INDEX 263
10
Service Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Bulbs
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
CCapacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Care of Vehicle
Engine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Headlamps, Taillamps, Turn Signal Lenses . . . . 222
Vehicle Washing . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Care of vehicle
Paintwork, painted body components . . . . . . . . 221
Power washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Tar stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Catalytic Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Central Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Central Locking Switch. . . . . . . . . . . . . . . . . . . . . . . . . 13
Locking and Unlocking . . . . . . . . . . . . . . . . . . . . . . 15
Locking Status Display . . . . . . . . . . . . . . . . . . . . . . 14To Program the Automatic Lock Feature . . . . . . . 15
Chains, Snow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Changing a Bulb
Additional Brake Lamp . . . . . . . . . . . . . . . . . . . . . 240
Exit Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Front Lamp Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Interior Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Lighting with Interior Sensor
Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
License Plate Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 240
Reading Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Side-Marker Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 241
Side-Mounted Turn Signal . . . . . . . . . . . . . . . . . . 241
Taillamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Changing the Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Checking Coolant Level . . . . . . . . . . . . . . . . . . . . . . . 213
Checking Weights of Vehicle and Trailer. . . . . . . . . 179
Cigar Lighter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Freightliner-all.book Pag e 263 Monday, December 1, 2003 2:54 PM

268 INDEXLock, Ignition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Locking, Central. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Lumbar Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55MMaintenance Computer . . . . . . . . . . . . . . . . . . . . . . . 103
Maintenance Intervals. . . . . . . . . . . . . . . . . . . . . . . . . 249
Maintenance Schedules
Additional Maintenance Work
After ... Years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Dust Filter for Heating/Ventilation
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Engine Oil Change and Filter Replacement . . . . 251
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Oil Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Once a Year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Regular Check-Ups. . . . . . . . . . . . . . . . . . . . . . . . . 250
Scope of Work for Maintenance service . . . . . . . 252
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
With ASSYST Maintenance Computer . . . . . . . . 250Without ASSYST Maintenance Computer . . . . . 249
Maximum Engine Speed. . . . . . . . . . . . . . . . . . . . . . . 136
Mechanical Sun Roof . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Mechanical Sun Roof Operation . . . . . . . . . . . . . . . . . 75
Mirror Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Mirrors
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Mopar® Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Multi-Function Indicator . . . . . . . . . . . . . . . . . . . . . . . 87
Multifunction Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . 66
OOccupant Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Opening/Closing doors . . . . . . . . . . . . . . . . . . . . . . . . 23
Operation, Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Ornamental Moldings . . . . . . . . . . . . . . . . . . . . . . . . . 222
Outlet, Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Outside Temperature Display . . . . . . . . . . . . . . . . . . . 91
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