comfort FIAT DUCATO 2016 3.G User Guide

What it means What to do
“COMFORT-MATIC"
GEARBOXFor versions equipped with the "Comfort-matic"
gearbox, the following messages can be displayed:
REDUCE GEAR CHANGES
MANUAL MODE UNAVAILABLE
AUTOMATIC MODE NOT AVAILABLE
CLUTCH OVERHEATING
PRESS BRAKE PEDAL -DELAYED START-UP
GEAR NOT AVAILABLE
MANOEUVRE NOT PERMITTED
PRESS THE BRAKE PEDAL AND REPEAT THE
OPERATION
PLACE GEAR LEVER IN N (neutral)If the message continues to be shown in the
multifunctional display, contact a Fiat Dealership.
NATURAL POWER SYSTEM FAILURE
(for Natural Power versions only)
The symbol on the display turns on together with a
dedicated message and the four methane levels turn
off.In this case, contact a Fiat Dealership as soon as
possible
WARNING
48)When the urea tank is empty and the vehicle is stopped it is no longer possible to restart it until the urea tank is topped up with at least 3
litres of Urea.
WARNING
11)The presence of water in the fuel supply circuit may cause severe damage to the injection system and irregular engine operation. If thesymbol appears (on some versions together with the dedicated message on the display), contact a Fiat Dealership as soon as possible to
have the system bled. If the warning appears immediately after refuelling, water may have entered the tank: turn the engine off immediately
and contact a Fiat Dealership.
79

replace the belt after an accident of
a certain severity even if it does not
appear to be damaged. Always replace
the belt if the pretensioners were
deployed;
prevent the retractors from getting
wet: their correct operation is only
guaranteed if water does not get inside;
replace the seat belt when it shows
wear or cuts.
WARNING
83)The pretensioner may be used only
once. After it is triggered, have it replaced
at a Fiat Dealership.
84)For maximum safety, keep the backrest
upright, lean back into it and make sure
the seat belt fits closely across your chest
and pelvis. Always fasten the seat belts
on both the front and the rear seats!
Travelling without wearing seat belts will
increase the risk of serious injury and even
death in the event of an accident.
85)Removing or tampering with seat belt
and pretensioner components is strictly
prohibited. Any intervention on these
components must be performed by
qualified and authorised technicians.
Always go to a Fiat Dealership.86)If the belt has been sharply pulled, for
example as the result of an accident,
the seat belt, together with the anchoring
devices, the anchoring device fixing screws
and the pretensioner must be completely
replaced. Even if the belt does not present
any exterior signs of wear or damage, it
may have lost its restraining properties.
WARNING
13)Operations which lead to impacts,
vibrations or localised heating (over 100°C
for a maximum of six hours) in the area
around the pretensioners may damage or
deploy them. Contact a Fiat Dealership
should intervention be necessary on these
components.
CARRYING
CHILDREN SAFELY
For optimal protection in the event of an
impact, all occupants must be seated
and wearing adequate restraint
systems, including newborn and other
children! This prescription is
compulsory in all EC countries
according to EC Directive 2003/20/EC.
Children below the height of 1.50
metres and up to 12 years must be
protected with suitable restraint
systems and be seated on the rear
seats. Statistics on accidents indicate
that the rear seats offer greater safety
for children. Compared with adults,
a child's head is proportionally larger
and heavier than the rest of the body,
while muscles and bone structure
are not fully developed. Therefore,
correct restraint systems other than
adult seat belts are necessary, to
reduce as much as possible the risk of
injuries in the event of an accident,
braking or sudden manoeuvre. Children
must be seated safely and comfortably.
Depending on the characteristics of
the child restraint systems used, you
are advised to keep children in rearward
facing child restraint systems for as
long as possible (at least until 3-4 years
old), since this is the most protected
position in the event of an impact.
96
SAFETY

STARTING AND DRIVING
Let’s get to the "heart" of the vehicle:
seeing how you can exploit all of its
potential to the full.
We’ll look at how to drive it safely in any
situation, so that it can be a welcome
companion, with our comfort and
our wallets in mind.STARTING THE ENGINE .................115
WHEN PARKED ..............................116
MANUAL TRANSMISSION ..............117
COMFORT-MATIC GEARBOX .........117
START&STOP SYSTEM ..................119
CRUISE CONTROL (CONSTANT
SPEED REGULATOR) .....................119
SPEED BLOCK ...............................121
PARKING SENSORS.......................122
REAR CAMERA (PARKVIEW®
REAR BACK UP CAMERA) .............123
TRAFFIC SIGN RECOGNITION .......124
REFUELLING THE VEHICLE ...........125
ADDITIVE FOR DIESEL EMISSIONS
ADBLUE (UREA)..............................130
VERSION WITH METHANE
SYSTEM (NATURAL POWER) .........131
LOADING ADVICE...........................133
SAVING FUEL .................................134
TOWING TRAILERS ........................135
PROLONGED VEHICLE
INACTIVITY .....................................141
114
STARTING AND DRIVING

STARTING THE
ENGINE
The vehicle is fitted with an electronic
engine lock device: if the engine fails to
start, see the paragraph “The Fiat
CODE system” in section “Know your
vehicle”.
Before starting the vehicle, adjust the
seat, the interior rear view mirrors,
the door mirrors and fasten the seat
belts correctly. Never press the
accelerator pedal for starting the
engine.
115)
14) 15)
PROCEDURE FOR
VERSIONS WITH MANUAL
TRANSMISSION
Proceed as follows:
engage the handbrake;
put the gear lever into neutral;
turn the ignition key to theMAR
position: the warning lights
and
on the instrument panel will turn on;
wait for the warning lightsand
to turn off, which will happen faster
the warmer the engine is;
fully depress the clutch pedal
without touching the accelerator;
turn the ignition key to the AVV
position as soon as the warning light
turns off. Waiting too long will waste
the heating work carried out by the
plugs.
Release the key as soon as the engine
starts.
PROCEDURE FOR
VERSIONS WITH
COMFORT MATIC
TRANSMISSION
The system allows the engine to be
started both with a gear engaged and
with the gearbox in neutral (N);
however, the brake pedal must be
pressed first with a gear engaged.
It is advisable to place the gear lever in
neutral (N) before starting the engine.
16)
PROCEDURE FOR
NATURAL POWER
VERSIONS
(For versions/markets, where provided)
The various engine cranking methods
are described below:
METHANE tank not on reserve –
petrol tank not empty:
the engine is always started in methane
mode;
METHANE tank empty – petrol tank
not empty:the engine is forced to start on petrol
and it will not switch to methane until
the methane tank has been filled. At the
same time, the reserve warning light
will turn on and the "REFUELLING
REQUIRED" message will be shown on
the instrument panel display;
METHANE tank not on reserve –
petrol tank empty:
the engine is always started in methane
mode.
17) 18) 19) 20) 21)
WARNING
115)It is dangerous to run the engine in
enclosed areas. The engine takes in
oxygen and releases carbon dioxide,
carbon monoxide and other toxic gases.
WARNING
14)It is advisable not to demand maximum
performance from your vehicle (e.g.
excessive acceleration, long distances at
high speeds, excessive intense braking,
etc.) during the initial period of use.
15)When the engine is switched off never
leave the key turned to MAR-ON to prevent
useless current absorption from draining
the battery.
115

16)If the engine fails to start with a gear
engaged, the potentially dangerous
situation due to the fact that the
transmission is automatically placed in
neutral will be signalled by a buzzer.
17)If the warning light
flashes for 60
seconds after starting or during an
extended towing period, this indicates a
problem in the glow plug pre­heating
system. Use the vehicle normally if the
engine starts, but contact a Fiat Dealership
as soon as possible.
18)Remember that the brake servo and
power steering are not operational until the
engine has been started, so you need to
apply much more force than usual to
the brake pedal and steering wheel.
19)Never bump start the engine by
pushing, towing or coasting downhill. This
could cause fuel to flow into the catalytic
converter and damage it beyond repair.
20)A quick burst on the accelerator before
stopping the engine serves no practical
purpose; it wastes fuel and is especially
damaging to turbocharged engines.
21)In some cases, when the engine
switches off, the fan could activate for max.
120 seconds.
WHEN PARKED
116)
22)
Proceed as follows when parking and
leaving the vehicle:
engage the gear (on a slope, engage
first gear if the vehicle is facing uphill
or reverse if it is facing downhill) and
leave the wheels steered;
stop the engine and engage the
handbrake;
always remove the ignition key.
If the vehicle is parked on a steep
slope, it is advisable to block the
wheels with a wedge or stone.
On versions equipped with automatic
transmission (Comfort matic), wait
for the letterPto appear on the display
before releasing the brake pedal.
IMPORTANTNEVERleave the vehicle
with the gearbox in neutral (or, on
versions equipped with automatic
(Comfort matic) transmission, before
putting the shift lever in thePposition).HANDBRAKE
Handbrake engagement:The
handbrake lever is located to the left of
the driver's seat. Pull the lever upwards
to engage the handbrake and ensure
that the vehicle does not move.
Handbrake disengagement:slightly
raise the lever, hold the button A
pressed and check that the
warning light switches off on the
instrument panel.
Press the brake pedal when carrying
out this operation to prevent the vehicle
from moving accidentally.
WARNING
116)Never leave children unattended in
the vehicle. Always remove the ignition key
when leaving the vehicle and take it out
with you.
WARNING
22)If the vehicle is equipped with
self-levelling air suspension, always check
that there is sufficient space above the roof
and around the vehicle when parking.
Indeed, the vehicle could raise (or lower)
automatically depending on load or
temperature changes.
116
STARTING AND DRIVING

MANUAL
TRANSMISSION
To engage the gears, press the clutch
pedal fully and put the shift lever into
the required position (the diagram
is shown on the knob A fig. 107).
To engage 6th gear (where provided),
operate the lever by pressing it towards
the right in order to avoid engaging
4th gear by mistake. The action is
similar for shifting from 6th gear to 5th
gear.
IMPORTANT Reverse may only be
engaged when the vehicle is at a
standstill. With the engine running, wait
for at least 2 seconds with the clutch
pedal fully pressed before engaging
reverse to prevent damage to the gears
and grating.To engage reverse R from neutral,
proceed as follows: raise sliding ring A
under the knob and at the same time
move the gear lever to the left and then
forwards.
117)
23)
WARNING
117)Press the clutch pedal fully to shift
gears correctly. It is therefore essential that
there is nothing under the pedals: make
sure the mats are lying flat and do not get
in the way of the pedals.
WARNING
23)Do not drive with your hand resting on
the gear lever as the force exerted, even
if slight, could lead over time to premature
wear of the gearbox internal components.
The clutch pedal should be used only
for gear changes. Do not drive with your
foot resting on the clutch pedal, however
lightly. For versions/markets where
provided, the electronic clutch control
could cut in, interpreting the incorrect
driving style as a fault.
COMFORT-MATIC
GEARBOX
(For versions/markets, where provided)
The vehicle is equipped with an
electronically controlled manual
gearbox known as COMFORT-MATIC
that has two operating modes:
MANUALandAUTO.
The gearbox consists of a traditional
manual transmission with a leverA,to
which an electronically controlled
electro-hydraulic device has been
added to automatically control the
clutch and gear the engagement.
CONTROL LEVER
The control leverAfig. 108 on the
central tunnel is of the multi-stable
floating type, in other words it has three
stable and three unstable positions.
The three stable positions correspond
to neutralN, reverseRand the central
position between the unstable(–)
and(+)positions.
The unstable positions, in other words
those that are left as soon as the lever
is released, are the positions for
requesting a higher gear(+), requesting
a lower gear(–)and requesting
automatic operating mode(A/M).
You can return to manual mode by
moving the lever back to the(A/M)
position.
107F1A0163
117

MANUAL MODE
IMPORTANT To use the system
correctly, it is advisable to only use your
right foot to operate the pedals.
Press the brake pedal;
start the engine;
if AUTO is on the display, move the
shift lever to A/M to select MANUAL
mode;
push the shift lever towards(+)(shift
up) to engage first gear (if starting
fromNorR, simply move the lever to
the middle position), or R to engage
reverse;
release the brake pedal and press
the accelerator pedal;
when driving, push the shift lever
towards(+)to engage a higher gear or
towards(–)to engage a lower gear.AUTOMATIC MODE
IMPORTANT To use the system
correctly, it is advisable to only use your
right foot to operate the pedals.
Press the brake pedal;
start the engine;
if AUTO is not on the display, move
the shift lever to A/M to select
AUTOMATIC mode;
push the shift lever toA/Mto enable
automatic mode; push the shift lever
towards(+)(shift up) to engage first
gear (if starting fromNorR, simply
move the lever to the middle position),
orRto engage reverse.
Release the brake pedal and press
the accelerator pedal.
AUTOMATIC OPERATION
(AUTO with UP function
on)
TheUPfunction can be turned on by
pressing theUPfig. 109 button located
among the dashboard controls. After
turning this function on, the warning
light
on the instrument panel turns
on, together with a confirmation
message on the reconfigurable
multifunction display.With theUPfunction on, the system
will select the most suitable gear
depending on the vehicle speed, the
engine speed and the intensity with
which the accelerator pedal is pressed,
with the aim of tackling roads with
steep gradients in a smooth and
comfortable manner.
If necessary, (for example when
overtaking), after pressing the
accelerator pedal fully, the system shifts
down one or more gears to provide
suitable torque and power for the
acceleration requested by the driver
(this all takes place automatically
whether theUPfunction is on or off).
108F0N0349M
109F0N0348M
118
STARTING AND DRIVING

START&STOP
SYSTEM
IN BRIEF
The Start&Stop device automatically
stops the engine each time the
vehicle is stationary and all the
conditions for automatic switch-off
have been met, and starts it again
when the driver wants to move off.
This improves the efficiency of the
vehicle by reducing fuel consumption,
the emission of harmful gases and
noise pollution.
OPERATING MODE
Stopping the engine
Versions with mechanical gearbox
With the vehicle stationary, the engine
stops with the gearbox in neutral and
the clutch pedal released.
Restarting the engine
Versions with mechanical gearbox
Depress the clutch pedal to restart
the engine.MANUAL ACTIVATION
AND DEACTIVATION OF
THE SYSTEM
To activate/deactivate the system
manually, press the
button on the
dashboard control panel.
24)
118) 119)
WARNING
24)If the vehicle is equipped with manual
climate control, if you want to favour
climate comfort, the Start&Stop system
can be deactivated for continuous climate
control system operation.
WARNING
118)The vehicle should always be
evacuated after the key has been removed
or turned to the STOP position. When
refuelling, make sure that the car is
switched off with the key in the STOP
position.
119)If the battery needs to be replaced,
always contact a Fiat Dealership. The
replacement battery should be of the same
type (L6 105Ah/850A) and should have
the same characteristics.
CRUISE CONTROL
(constant speed
regulator)
(for versions/markets, where provided)
IN BRIEF
This is an electronic driving aid that
allows you to drive at a speed of
above 30 km/h on long and straight
dry roads with few driving changes
(e.g. motorways) at a preset speed
without having to press the
accelerator pedal. It is therefore not
recommended to use this device
on extra-urban roads with traffic. Do
not use the device in town.
Turning the device on
Turn the ring A fig. 110 - fig. 111 to the
ON position or
(depending on the
version).
The Cruise Control cannot be engaged
in 1st or reverse gear. It is advisable
to engage it in 4th or higher gears.
When travelling downhill with the device
engaged, the vehicle speed may
slightly exceed the stored one.
119

LOADING ADVICE
The Fiat Ducato version used by you
has been designed and type approved
on the basis of certain maximum
weights (see "Weights" table in the
"Technical Data" chapter): kerb weight,
payload, total weight, maximum weight
on front axle, maximum weight on
rear axle, towable weight.
IMPORTANT The maximum permitted
load on the floor fastenings is 500
kg; the maximum permitted load on the
side panel is 150 kg.
IMPORTANT For versions with right and
left side flaps, it is advisable to
reposition the release lever in the closed
position before lowering the sides.
133) 134) 135)
39)In addition to these general
precautions, some simple precautions
can improve driving safety, travelling
comfort and vehicle durability:
distribute the load evenly over the
platform: if it is necessary to
concentrate it in a single area, choose
an area mid-way between both axles;
lastly, remember that the vehicle’s
dynamic behaviour is affected by the
weight transported: in particular, the
stopping distances are longer,
especially at high speed.
WARNING
133)Bumpy roads and abrupt braking may
cause unexpected load shifting with
consequently hazardous situations for the
driver and passengers: before setting
off, secure the load tightly using the
partition and appropriate hooks, steel
cables, ropes or chains strong enough to
hold the items to be secured.
134)Even when the car is stopped on a
steep hill or side slope, opening the rear or
side doors could cause unsecured goods
to fall out.
135)If you wish to carry a reserve of petrol
in a can, observe the legal restrictions
and only use a can that is type-approved
and properly secured to the load
anchorage eyebolts. In the event of a
collision the fire risk is increased all the
same.
WARNING
39)Each of these must be strictly
observed and MUST NEVER BE
EXCEEDED in any case. In particular,
ensure that you never exceed the
maximum permitted weights on the front
and rear axles when arranging the load on
the vehicle (particularly if the vehicle is
equipped with a specific trim level).
133

TOWING TRAILERS
IMPORTANT NOTES
The vehicle must be provided with a
type-approved tow hook and adequate
electrical system to tow caravans or
trailers. Installation should be carried
out by specialised personnel who
will issue the required papers for
travelling on roads.
Install any specific and/or additional
door mirrors as specified by the
Highway Code.
Remember that when towing a trailer,
steep hills are harder to climb, the
braking spaces increase and overtaking
takes longer depending on the overall
weight.
Engage a low gear when driving
downhill, rather than constantly using
the brake.
The weight of the trailer on the vehicle
tow hook will reduce the loading
capacity of the vehicle by the same
amount. Consider the weight of the
trailer fully laden, including accessories
and luggage, to make sure you do
not exceed the maximum towable
weight (shown on the vehicle
registration document).Do not exceed the speed limits specific
to each country you are driving in, in
the case of vehicles towing trailers.
In any case, the top speed must not
exceed 100 km/h.
You are advised to fit a suitable
stabiliser to the trailer drawbar.
In the vehicles equipped with parking
sensors, after fitting the tow hook
malfunctioning warnings may be
displayed, as some parts (tow bar, ball
tow hook) may be within the sensor
detection range. In this case the
detection range must be adjusted or
the parking assistance function must be
deactivated.
In vehicles equipped with "Comfort-
matic" transmission, make sure that the
gearbox is in neutral (N) (checking that
the vehicle moves when pushed) and
proceed in the same way as for towing
a normal vehicle with manual
transmission. If the gearbox cannot be
put in neutral, do not tow the vehicle
and contact a Fiat Dealership.
136) 137)
INSTALLING THE TOW
HOOK
The towing device should be fastened
to the body by specialised technicians
according to any additional and/or
integrative information supplied by the
Manufacturer of the device.
The towing device must meet current
regulations with reference to Directive
94/20/EC and subsequent
amendments.
For any version the towing device used
must match the towable weight of the
vehicle on which it is to be installed.
For the electric connection a standard
connector should be used which is
generally placed on a special bracket
normally fastened to the towing device,
and a special ECU for external trailer
light control must be installed on the
vehicle. For the electrical connection, 7
or 13 pin 12 V DC connections are to
be used (CUNA/UNI and ISO/DIN
Standards). Follow the instructions
provided by the vehicle manufacturer
and/or the tow hitch manufacturer.
Any electric brake (or electric winch,
etc.) should be supplied directly by the
battery through a cable with a section
of at least 2.5 mm
2.
IMPORTANT Electric brakes or other
devices must be used with engine
running.
135