maintenance FORD AEROSTAR 1996 1.G Owners Manual

Page 6 of 353

3
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[IN01050(ALL)08/95]
Finding Information in This Guide
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[IN01060(ALL)08/95]
After you have read this guide once, you will
probably return to it when you have a specific
question or need additional information. To help
you find specific information quickly, you can
use the Quick Index, Table of Contents, or the
Index.
*
[IN01070(ALL)08/95]
TheQuick Indexat the end of the book
provides a page number following each item
which indicates where detailed information can
be found.
*
[IN01080(ALL)08/95]
To use theIndex, turn to the back of the book
and search in the alphabetical listing for the
word that best describes the information you
need. If the word you chose is not listed, think
of other related words and look them up. We
have designed the Index so that you can find
information under a technical term.
%*
[IN01090(ALL)08/95]
Canadian Owners Ð French Version
*
[IN01100(ALL)08/95]
French Owner Guides can be obtained from your
dealer or by writing to Ford Motor Company of
Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
%
*
[IN02400(ALL)04/95]
Your Maintenance Schedule and
Record Booklet
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[IN02500(ALL)03/95]
TheMaintenance Schedule and Recordbooklet lists
the services that are most important for keeping
your vehicle in good condition. A record log is
also provided to help you keep track of all
services performed.
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Update:Tue Aug 29 17:33:02 1995

Page 24 of 353

22 %
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[SR09600(ALL)07/95]
Safety Belt Extension Assembly
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[SR09700(ALL)07/95]
For some people, the safety belt may be too
short even when it is fully extended. You can
add about eight inches (20 cm) to the belt length
with a safety belt extension assembly (part
number 611C22). Safety belt extensions are
available at no cost from your dealer.
*
[SR09750(ALL)08/95]
Use only extensions manufactured by the same
supplier as the safety belt. Manufacturer
identification is located at the end of the
webbing on the label. Also, use the safety belt
extension only if the safety belt is too short for
you when fully extended. Do not use extension
to change the fit of the shoulder belt across the
torso.
%
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[SR09775(ALL)07/95]
Safety Belt Maintenance
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[SR09795(ALL)07/95]
Check the safety belt systems periodically to
make sure that they work properly and are not
damaged.
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[SR09800(ALL)07/95]
RWARNING
Failure to follow these instructions will
affect the performance of the safety belts
and increase the risk of personal injury.
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31
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[SR12070(ALL)07/95]
To ensure that the air bag system will operate as
intended in a crash, the system is equipped with
a diagnostic module, which controls a readiness
lamp and a warning tone. The diagnostic
module monitors its own circuits, the air bag
electrical system, the air bag readiness light, the
air bag power, and the air bag inflators.
%*
[SR12200(ALL)05/95]
The air bag system uses a readiness light on the
instrument cluster and a tone to indicate the
condition of the system. When you turn the
ignition key to the ON position, this light will
illuminate for approximately six (6) seconds and
then turn off. This indicates that the system is
operating normally. NOTE: Maintenance of the
air bag system is not required.
%*
[SR12300(ALL)06/95]
A problem with the system is indicated by one
or more of the following:
*
[SR12310(ALL)06/95]
q
the readiness light will either flash or stay lit,
*
[SR12320(ALL)06/95]
q
or it will not light immediately after ignition
is turned on,
*
[SR12330(ALL)06/95]
q
or a group of five beeps will be heard. The
tone pattern will repeat periodically until the
problem and light are repaired.
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[SR12360(ALL)08/95]
If any of these things happen, have the air bag
system serviced at your Ford or Lincoln-Mercury
dealer immediately. Unless serviced, the air bag
Supplemental Restraint System may not function
properly in the event of a collision.
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[SR12600(ALL)07/95]
RWARNING
Do not attempt to service, repair, or
modify the Air Bag Supplemental
Restraint System or its fuses. See your
Ford or Lincoln-Mercury dealer.
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Update:Tue Aug 29 17:35:04 1995

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57
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[SR30480(ALL)05/95]
Inspection after a collision
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[SR30490(ALL)06/95]
RWARNING
All built-in child restraints, including
seats, buckles, retractors, seat latches,
interlocks, and attaching hardware should
be inspected by a qualified dealer
technician after any collision.
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[SR30495(ALL)08/95]
If the child seat was in use during a collision,
Ford recommends replacing it. However, if the
collision was minor and a qualified technician
finds that the child restraints do not show
damage and continue to operate properly, they
do not need to be replaced. If there is any
bending of the vehicle seatback or seat structure,
it should also be replaced. Built-in child seats
not in use during a collision should also be
inspected and replaced if either damage or
improper operation is noted.
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[SR30500(ALL)05/95]
Built-in child seat maintenance
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[SR30510(ALL)05/95]
Regularly inspect the lap and shoulder belts
system of your child seat. See your Ford dealer
if the shoulder belt webbing is frayed, or if the
buckle and tongue are damaged and/or do not
function properly.
%*
[SR30520(ALL)05/95]
Cleaning
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[SR30530(ALL)08/95]
Your Built-In Child Seat may be cleaned with
mild soap and water. Do not use household
cleaners as they may weaken the webbing or
damage the plastic parts. For your convenience,
the liner can be removed, machine-washed, and
air-dried.
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220
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[DR38500(ALL)06/95]
Driving while you tow
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[DR38520(ALL)05/95]
Be especially careful when driving while you
tow a trailer. Never drive faster than 45 mph
(70 km/h) when you tow in hilly country on
hot days. Also, anticipate stops so that you can
brake gradually.
%*
[DR38540(ALL)01/95]
If you use the speed control while you are
towing on very long, steep grades, the speed
control may shut off.
[DR38600(ALL)08/95]
When towing a trailer in hilly terrain, with a
vehicle equipped with an automatic overdrive
transmission, you may wish to operate in Drive
(by cancelling Overdrive with OVERDRIVE OFF
button) rather than
k(Overdrive). This will
eliminate excessive downshifting and upshifting
to maintain speed. Switch back to Overdrive
whenever practical for optimum powertrain
cooling. This can be accomplished by pushing in
the switch located on the end of the indicator
lever.
*
[DR38800(ALL)06/95]
When descending a steep grade with a trailer,
operate in Drive rather than Overdrive. If
additional braking is needed, shift the automatic
transmission gearshift into 2 (Second) gear or 1
(Low).
[DR38925(ALL)08/95]
Servicing your vehicle if you tow
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[DR38950(ALL)08/93]
If you tow a trailer for a long distance, your
vehicle will need to be serviced more frequently
than usual. Refer to theMaintenance Schedule and
Recordbooklet for additional information.
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Page 222 of 353

242 [RE23625(ALL)06/95]8. Put the tire, jack, and wrench away. Make
sure jack is securely fastened so it doesn't
rattle when you drive. The carrier is
designed to hold the temporary spare which
comes with your vehicle. The stowage of a
full size tire in the spare tire carrier may
damage the tire or the vehicle. The flat full
size tire should be stowed securely in the
vehicle until it can be repaired.
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[RE23700(ALL)06/95]
9. Unblock the wheels.
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[RE23800(ALL)06/93]
Retighten the wheel lug nuts to the specified
torque at 500 miles (800 km) of new vehicle
operation and at intervals specified in the
Maintenance Schedule and Recordbooklet.
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[RE24200(ALL)10/89]
Also retighten to the specified torque at 500
miles (800 km) of operation after any wheel
change or any time the lug nuts are loosened.
*
[RE24301(ALL)05/95]
RWARNING
Failure to retighten wheel lug nuts at
mileages specified could allow wheels to
come off while the vehicle is in motion.
[RE24315(ALL)02/89]
eight pica chart:0020313-AFile:12cprea.ex
Update:Tue Aug 29 17:46:27 1995

Page 226 of 353

246
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[HS00245(ALL)06/94]
How to use Roadside Assistance
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[HS00250(ALL)06/94]
Your Roadside Assistance identification card can
be found in the Owner Guide portfolio in your
glove compartment. Complete the card and place
it in your wallet for quick reference.
*
[HS00255(ALL)04/95]
To receive roadside assistance in the United
States call 1-800-241-FORD (in Canada call
1-800-665-2006).
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[HS00260(ALL)04/95]
Should you need to arrange for roadside
assistance yourself, Ford Motor Company will
reimburse the reasonable cost. To obtain
information about reimbursement call
1-800-241-FORD (in Canada call 1-800-665-2006).
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[HS00300(ALL)01/95]
If You Have a Service Problem
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[HS00400(ALL)01/95]
Ford Motor Company has authorized Ford and
Lincoln-Mercury dealerships that can service
your vehicle for you. This chapter tells you how
to get service or maintenance for your vehicle.
%*
[HS00550(ALL)02/95]
Service/Maintenance Concerns
(U.S. or Canada)
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[HS00600(ALL)04/95]
Ford recommends taking your vehicle to your
selling dealer who wants to ensure your
continued satisfaction. You may, however, take
your vehicle to any authorized Ford or
Lincoln-Mercury dealer. In most cases, your
dealer will be able to resolve your concern.
*
[HS00700(ALL)04/95]
If you are not satisfied with the service you
received from your dealership's service
department, talk to the service manager at the
dealership, or if you still are not satisfied, talk to
the owner or general manager of the dealership.
In most cases, you will have your concern
resolved at this level.
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Update:Tue Aug 29 17:46:53 1995

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251
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[HS05100(ALL)04/95]
What is the Review Process?
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[HS05200(ALL)04/95]
Your application will be reviewed and if it is
determined to be eligible, you will receive an
acknowledgment indicating the file number
assigned to your application and the local Board
address. At the same time, your dealer and Ford
Motor Company representative are asked to
submit statements.
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[HS05300(ALL)04/95]
To review your case properly, the Board needs
the following information:
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[HS05400(ALL)04/95]
q
legible copies of all documents and
maintenance or repair orders that relate to
the case
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[HS05500(ALL)08/95]
q
the year, make, model, and vehicle
identification number (VIN)
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[HS05600(ALL)04/95]
q
the date you bought your vehicle
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[HS05700(ALL)04/95]
q
the date of repair and the mileage at the time
of repair
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[HS05800(ALL)04/95]
q
the current mileage
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[HS05900(ALL)04/95]
q
the name of the dealer who sold you the
vehicle or who serviced your vehicle
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[HS06000(ALL)04/95]
q
a brief description of your unresolved
complaint
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[HS06100(ALL)05/95]
q
a brief summary of actions that were taken
with the dealer and Ford Motor Company
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[HS06200(ALL)05/95]
q
the names (if known) of all people you
contacted at the dealership
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[HS06300(ALL)04/95]
q
a description of the action you want done to
resolve your concern.
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[HS06305(ALL)07/95]
Should your application NOT qualify for review,
an explanation will be mailed to you.
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Page 233 of 353

253
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[HS07700(ALL)05/95]
Ford of Canada Customer
Assistance
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[HS07850(ALL)03/95]
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
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[HS07950(ALL)03/95]
one inch art:0060101-C
%*
[HS08100(ALL)03/95]
Canadian Motor Vehicle Arbitration Plan
(CAMVAP)
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[HS08200(ALL)03/95]
If a specific item of concern arises, where a
solution cannot be reached between a vehicle
owner, Ford of Canada, and/or one of its
dealers (that all parties can agree upon), the
owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
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[HS08300(ALL)08/95]
CAMVAP uses the services of Provincial
Administrators to assist consumers in scheduling
and preparing for their arbitration hearings.
However, before you can proceed with
CAMVAP you must follow your manufacturer's
dispute resolution process as outlined under
Service/Maintenance Concerns (U.S. or Canada)
earlier in this chapter.
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265
Servicing Your Aerostar
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[SV00300(ALL)03/95]
Service Made Easy
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[SV00400(ALL)01/95]
Ford has two goals for servicing your vehicle.
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[SV00500(ALL)01/95]
1. When we can, we design parts that do not
need to be serviced.
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[SV00600(ALL)01/95]
2. We want to make servicing your vehicle as
easy as possible. To help you:
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[SV00700(ALL)01/95]
q
We highlight do-it-yourself items in yellow in
the engine compartment so that you can find
them easily.
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[SV00800(ALL)01/95]
q
When possible, we design parts Ð such as
the headlamp bulbs Ð that can be replaced
without tools.
*
[SV00900(ALL)05/94]
q
We give you a Maintenance Schedule that
makes tracking routine service for your
vehicle easy. The maintenance schedule is
located in theMaintenance Schedule and Record
booklet.
*
[SV01000(ALL)01/95]
This chapter tells you about the basic parts that
you need to check and service regularly.
*
[SV01050(ALL)02/95]
If your vehicle needs professional servicing, your
dealership can provide the parts and service
required. Check yourWarranty Information Booklet
to find out which parts and services are covered.
Also see theCustomer Assistancechapter of this
Owner Guide.
File:15cpsva.ex
Update:Tue Aug 29 17:51:51 1995

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