wheel FORD C MAX 2016 Manual PDF

•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing SYNC™

Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and Description
Voice command
From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.
Goodbye
SYNC Services quick tips SYNC Services quick tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, for example work or home. You can also
save favorite information like sports teams or a news
category. You can learn more about personalization by logging
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNC
Services to interrupt a voice prompt or an audio clip and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.
SYNC™ APPLINK ™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. Note:
The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing SYNC™

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Custom graphics*.
• Hood deflector*.
• Side window deflectors.
• Splash guards.
Interior style
• Accent lighting.
• Cargo area protector.
• Door sill plates.
• Floor mats. Lifestyle
•
Ash cup or smoker's packages.
• Cargo net*.
• Roof racks and carriers*.
• Soft cargo organizers.
Peace of mind
• Bumper-mounted parking assist
system*.
• Car covers.
• Charge cord storage bag*.
• Keyless entry keypad.
• Rear bumper protector.
• Remote start.
• Vehicle security systems.
• Wheel locks.
344
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Accessories

At every oil change interval as indicated by the information display.
1, 2
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 222). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in the information
display prompting you to change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30000 miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Extensive idling or low-speed driving for long distances
Change engine oil and filter every 12 months or 10000
miles (16000 km) unless otherwise indicated by the
information display. Perform services listed in the Normal
Scheduled Maintenance chart. *
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles (96000
km)
* Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil
Check (page 222). Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries. General Operation
•
Voice Command Control
: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Appendices

A
A/C
See: Climate Control......................................... 108
About This Manual...........................................7
ABS See: Brakes........................................................... 164
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 165
Accessories....................................................344 Exterior style........................................................ 344
Interior style......................................................... 344
Lifestyle................................................................. 344
Peace of mind..................................................... 344
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist
..........................................172
Automatic Steering into Parking
Space.................................................................. 173
Deactivating the Park Assist Feature..........174
Troubleshooting the System.......................... 174
Using Active Park Assist................................... 172
Adjusting the Headlamps..........................231 Horizontal Aim Adjustment........................... 232
Vertical Aim Adjustment.................................. 231
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 108
Air Filter See: Changing the Engine Air Filter.............238
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting............................................79
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................366
Audible Warnings and Indicators.............92 Automatic Transmission Warning
Chime................................................................... 92
Engine On Warning Chime................................ 92
Headlamps On Warning Chime...................... 92
Key in Ignition Warning Chime........................ 92
Keyless Warning Alert ........................................ 92
Parking Brake On Warning Chime.................. 92Audio Control...................................................67
Seek, Next or Previous....................................... 68
Audio System
................................................283
General Information......................................... 283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................286
Audio Unit - Vehicles With: Sony AM/ FM/CD
..........................................................288
Menu Structure.................................................. 289
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................108 Temperature Control........................................ 109
Automatic Engine Shutdown...................133
Automatic Transmission
.............................161
Automatic Transmission................................... 161
Brake-Shift Interlock......................................... 162
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 163
Automatic Transmission Fluid Check.............................................................227
Autowipers........................................................70
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery..................... 228
Bonnet Lock See: Opening and Closing the Hood...........218
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................227
Brakes
...............................................................164
General Information.......................................... 164
Breaking-In......................................................192
Bulb Specification Chart...........................237
C
Cabin Air Filter..................................................111
California Proposition 65..............................11
383
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

Capacities and Specifications...............280
Specifications..................................................... 280
Car Wash See: Cleaning the Exterior............................... 241
Center Console..............................................128
Changing a Bulb...........................................232 Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 234
Replacing Headlamp Bulbs........................... 232
Replacing License Plate Lamp Bulb...........236
Replacing Reverse Lamp and Tail Lamp Bulbs.................................................................. 235
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 234
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 236
Changing a Fuse............................................217 Fuses........................................................................\
217
Changing the 12V Battery.........................228
Changing the Engine Air Filter................238 Air Cleaner Assembly Components...........238
Installing the Engine Air Filter
Element
............................................................ 240
Removing the Engine Air Filter Element............................................................ 239
Changing the Wiper Blades.....................229 Changing the Rear Window Wiper
Blade
................................................................. 230
Changing the Windshield Wiper Blades............................................................... 230
Service Position.................................................. 229
Charging the High Voltage Battery........155 Charge Port........................................................... 158
Charging................................................................. 158
Charging Equipment......................................... 155
Disconnecting the Charging Coupler..........160
Locking the Charging Coupler....................... 159
Waiting to Charge............................................... 159
Checking MyKey System Status...............54 MyKey Distance.................................................... 54
Number of Admin Keys...................................... 54
Number of MyKeys.............................................. 54
Checking the Wiper Blades......................229
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats.............................245
Cleaning Products
........................................241
Cleaning the Alloy Wheels.......................245
Cleaning the Engine....................................243
Cleaning the Exterior
...................................241
Exterior Chrome Parts...................................... 242
Exterior Plastic Parts........................................ 242
Stripes or Graphics............................................ 242
Underbody............................................................ 242
Cleaning the Instrument Panel and Instrument Cluster Lens
........................244
Cleaning the Interior...................................244
Cleaning the Windows and Wiper Blades...........................................................243
Clearing All MyKeys.......................................52
Climate Control............................................108
Collision, Damage or Fire Event..............199 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 199
Coolant Check See: Engine Coolant Check............................ 223
Crash Sensors and Airbag Indicator........42
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 179
Cruise control See: Using Cruise Control................................ 179
Customer Assistance
.................................202
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps..............................77 Type 1 - Conventional
(Non-Configurable)........................................ 77
Type 2 - Configurable.......................................... 77
Digital Radio...................................................291 HD Radio Reception and Station
Troubleshooting............................................ 292
Direction Indicators
........................................78
384
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

Repairing Minor Paint Damage..............245
Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)..............................................................207
Reporting Safety Defects (U.S. Only)..............................................................207
Roadside Assistance...................................195 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................196
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 196
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 195
Vehicles Sold in the United States: Using Roadside Assistance.................................... 195
Roadside Emergencies...............................195
Running-In See: Breaking-In.................................................. 192
Running Out of Fuel.....................................145 Adding Fuel From a Portable Fuel
Container.......................................................... 145
Filling a Portable Fuel Container.................. 145
S
Safety Canopy ™
............................................40
Safety Precautions.......................................143
Satellite Radio..............................................294
Satellite Radio Electronic Serial Number
(ESN)................................................................ 295
Satellite Radio Reception Factors..............294
SIRIUS® Satellite Radio Service.................294
Troubleshooting................................................. 295
Scheduled Maintenance Record...........356
Scheduled Maintenance..........................348
Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31Seatbelts............................................................27
Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime................................................................31
Conditions of operation...................................... 31
Seats...................................................................113
Security..............................................................65
Side Airbags.....................................................39
Sitting in the Correct Position...................113
Snow Chains See: Using Snow Chains................................. 270
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................354
Exceptions............................................................ 355
Speed Control See: Cruise Control............................................. 179
Stability Control
............................................168
Principle of Operation...................................... 168
Starter Switch See: Ignition Switch........................................... 129
Starting a Gasoline Engine.......................130 Guarding Against Exhaust Fumes................132
Important Ventilating Information...............132
Switching Off the Vehicle When It Is
Moving................................................................ 132
Switching Off the Vehicle When It Is Stationary.......................................................... 131
Vehicles with an Ignition Key......................... 130
Vehicles with Keyless Start............................ 130
Starting and Stopping the Engine..........129 General Information.......................................... 129
Steering
.............................................................181
Electric Power Steering..................................... 181
Steering Wheel
................................................67
Storage Compartments.............................128
Sun Shades
......................................................84
Bounce-Back......................................................... 84
Opening and Closing the Sun Shade...........84
Sun Shade Relearning....................................... 84
Sun Visors
.........................................................83
Illuminated Vanity Mirror................................... 83
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
389
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index

SYNC™ Applications and Services.......315
911 Assist................................................................ 315
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)..................................................... 319
Vehicle Health Report (If Equipped, United States Only)..................................................... 317
SYNC™ AppLink ™
......................................323
SYNC Mobile Apps............................................ 323
SYNC™............................................................297 General Information.......................................... 297
SYNC™ Troubleshooting
.........................335
T
Tailgate See: Manual Liftgate.......................................... 60
See: Power Liftgate.............................................. 61
Technical Specifications See: Capacities and Specifications............276
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................204
Tire Care
..........................................................255
Glossary of Tire Terminology......................... 257
Information About Uniform Tire Quality Grading............................................................. 255
Information Contained on the Tire Sidewall........................................................... 258
Temperature A B C............................................ 256
Traction AA A B C.............................................. 256
Treadwear............................................................ 256
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................249
Tire Pressure Monitoring System...........270 Changing Tires With a Tire Pressure
Monitoring System......................................... 271
Understanding Your Tire Pressure Monitoring System ........................................ 271
Tire Repair Kit See: Tire Sealant and Inflator Kit.................249 Tire Sealant and Inflator Kit
....................249
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 251
General Information......................................... 250
Second Stage: Checking Tire Pressure............................................................ 253
Tips for Use of the Kit...................................... 250
What to Do After the Tire has Been Sealed............................................................... 253
What to Do When a Tire Is Punctured........251
Tires See: Wheels and Tires..................................... 249
Towing a Trailer.............................................190
Towing the Vehicle on Four Wheels..........................................................190
Emergency Towing............................................ 190
Recreational Towing........................................... 191
Towing..............................................................190
Traction Control
.............................................167
Principle of Operation....................................... 167
Transmission Code Designation
............279
Transmission...................................................161
Transmission See: Transmission............................................... 161
Transporting the Vehicle
...........................190
U
Under Hood Overview - Hybrid Electric Vehicle (HEV).............................................219
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)...........................221
Unique Driving Characteristics................135
Universal Garage Door Opener.................121 HomeLink Wireless Control System.............121
USB Port.........................................................296
Using Cruise Control
....................................179
Switching Cruise Control Off......................... 180
Switching Cruise Control On........................... 179
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................270
Using Stability Control
...............................169
390
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index