USB FORD C MAX HYBRID 2013 2.G User Guide

“USB”
“Search song <name>”1,3
“Search track <name>”1,3
“Shuffle off”
“Shuffle on”
“Similar music”
“What’s playing?”
1“<name>” is a dynamic listing, meaning that it could be the name of any
desired group, artist, etc.
2Voice commands which are only available in folder mode.
3Voice commands which are not available until indexing is complete.
Voice Command Guide
“Autoplay”Turn on to listen to music which has already
been randomly indexed during the indexing
process.
Turn off and the system does not begin to
play any of your music until all media has all
been indexed. Indexing times can vary from
device to device and also with regard to the
number of songs being indexed.
“Search/Play Genre”The system searches all the data from your
indexed music and, if available, begins to play
the chosen type of music. You can only play
genres of music which are present in the
GENRE metadata tags that you have on your
digital media player.
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Voice Command Guide
“Similar Music”The system compiles a playlist and then plays
similar music to what is currently playing
from the USB port using indexed metadata
information.
“Search/Play
Artist/Track/Album”The system searches for a specific
artist/track/album from the music indexed
through the USB port.
“Refine”This allows you to make your previous
command more specific. For example, if you
asked to search and play all music by a
certain artist, you could then say “refine
album” and choose a specific album from the
list to view. If you then select Play, the system
only plays music from that specific album.
Press the voice icon and when prompted say “Bluetooth Audio” and then
any of the following:
“BLUETOOTH AUDIO”
“(Phone) (Media) (Bluetooth) Connections”
“Pause”
“Play”
“Play next track ”
“Play previous track ”
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Media Menu Features
The media menu allows you to select your media source, how to play
your music (by artist, genre, shuffle, repeat, etc.), and also to add,
connect or delete devices.
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll to cycle through:
When you select: You can:
Play MenuPlay your music by artist, album, genre, playlists,
tracks, similar music or to simply, play all. You can
also choose to Explore USB to view the supported
digital music files on your playing device.
See Play Menu later in this section for more
information.
Select SourceSYNC USB:Press OK to access music plugged
into your USB port. You can also plug in devices
to charge them (if supported by your device).
Once connected, the system indexes any readable
media files. (The time required to complete this
depends on the size of the media content being
indexed.) If Autoplay is on, you can access media
files randomly as they are indexed. If turned off,
indexed media is not available until the indexing
process is complete. SYNC is capable of indexing
thousands of average size media and notifies you if
the maximum indexing file size is reached.
Bluetooth Audio
: This is a phone-dependent
feature which allows you to stream music
playing on your Bluetooth-enabled phone.
If supported by your device, you can press
SEEK to play the previous or next track.
SYNC Line In:Press OK to select and play music
from your portable music player over the vehicle’s
speakers.
Note:If you have already connected a device to
the USB port, you cannot access the line in
feature. Some digital media players require both
USB and line in ports to stream data and music
separately.
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When you select: You can:
Media SettingsChoose to shuffle or repeat your music and select
your Autoplay settings. Once these selections are
turned on, they remain on until turned off. Press
SEEK to play the previous or next track.
Note:Some digital media players require both
USB and line in ports to stream data and music
separately. Press OK to select and then scroll to
choose from:
Shuffle
: Press OK to shuffle available media
files in the current playlist.Note:To shuffle all
media tracks, you must select Play All in the
Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during the
indexing process.
Mobile AppsInteract with SYNC®-capable mobile applications
on your smart phone. SeeSYNC® AppLink™
earlier in this chapter for more information.
System SettingsAccess Bluetooth Device menu listings (add,
connect, set as primary, on/off, delete) as well as
Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
Note:See System Settings for more information.
Exit Media MenuPress OK to exit the media menu.
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Accessing Your Play Menu
This menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
1. Make sure that your device is plugged into the USB port and is
turned on.
2. Press AUX and then MENU to enter the Media Menu.
3. Scroll to select the Play Menu and press OK.
If there are no media files to access, the display indicates there is no
media. If there are media files, you have the following options to scroll
through and select from:
When you select: You can:
Play AllPlay all indexed media (tracks) from your
playing device in flat file mode, one at a time
in numerical order.
Press OK to select. The first track title
appears in the display.
ArtistsSort all indexed media by artist. Once
selected, the system lists and then play all
artists and tracks alphabetically. If there are
less than 255 indexed artist, they are listed
alphabetically in flat file mode. If there are
more, they are categorized in alphabetical
categories.
1. Press OK to select. You can select to play
All Artists or any indexed artist.
2. Scroll until the desired artist is chosen and
press OK.
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When you select: You can:
Explore USBExplore all supported digital media on your
media device connected to the USB port.
You can only view media content which is
compatible with SYNC; other files saved are
not visible.
Press OK to select. Then scroll to explore
indexed media on your flash drive.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile
a playlist for you.
Press OK to select. The system creates a
new list of similar songs and begins playing.
The metadata tags must be populated for this
feature to include each track.
Note:With certain playing devices, if your
metadata tags are not populated, the tracks
won’t be available in voice recognition, play
menu or similar music. However, if you place
these tracks onto your playing device in “Mass
Storage Device Mode”, they are available in
voice recognition, play menu browsing and
similar music. Unknowns are placed into any
unpopulated metadata tag.
ReturnExit the current menu.
System Settings
System settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
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When you select: You can:
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications
(if available) and then load the desired
applications through your USB port. See the
web site for more information.
ReturnExit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility,
register your account and set preferences as well as access a
customer representative via an online chat (during certain hours).
Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca
for more information.
Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
Excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call,
I can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
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USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that
you have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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SETTINGS
Press to select any of the following:
•Clock
•Display
•Sound
•Vehicle
•Settings
•Help
HOME
Press to access your home screen. Depending on your vehicle’s option
package and software, your screens may vary in appearance from the
descriptions in this section. Your features may also be limited depending
on your market. Check with your authorized dealer for availability.
INFORMATION
Press to select any of the following:
•SYNC® Services
•SIRIUS® Travel Link™
•Alerts
•Calendar
•SYNC Apps
If the icon is yellow, seeAlertsin theInformationsection of this
chapter.
ENTERTAINMENT
Press to select any of the following:
•AM
•FM
•SIRIUS
•CD
•USB
•BT Stereo
•SD Card
•A/V In
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See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings
Editing the list of wireless networks
Videos, Photos and
GraphicsPlaying video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
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