ECU FORD C MAX HYBRID 2013 2.G Owner's Manual

Deactivating the Park Assist Feature
The system can be deactivated manually by:
•pressing the active park assist button
•grabbing the steering wheel
•driving above approximately 20 mph (35 km/h) for 30 seconds during
an active park search
•driving above 7 mph (12 km/h) during automatic steering
•turning off the traction control system.
Certain vehicle conditions can also deactivate the system:
•Traction control has activated on a slippery or loose surface.
•Anti-lock brake system activation or failure.
•Any door (except the driver’s) opens.
•Something touches the steering wheel.
If a problem occurs with the system, a warning message is displayed,
followed by a chime. Occasional active park assist messages may occur in
normal operation. For recurring or frequent active park assist faults,
contact an authorized dealer to have your vehicle serviced.
Troubleshooting the System
The system does not look for a space
The traction control system may be off
Any door (except the driver’s) may not be completely closed
The system does not offer a particular space
Something may be contacting the front bumper or side sensors
There is not enough room on both sides of the vehicle in order to park
There is not enough space for the parking maneuver on the opposite
side of the parking space
The vehicle is farther than 5 ft (1.5 m) from the parking space
The vehicle is closer than 16 in. (40 cm) from neighboring parked
vehicles
The transmission is in R (Reverse); the vehicle must be moving
forward to detect a parking space
230Parking Aids
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

REAR UNDER FLOOR STORAGE
The under floor storage
compartments are located in front
of the rear seats. Make sure the lids
are secure before driving.
LUGGAGE COVERS (IF EQUIPPED)
WARNING:Make sure that the posts are properly latched in
mounting features. The cover may cause injury in a sudden stop
or accident if it is not securely installed.
WARNING:Do not place any objects on the cargo area shade.
They may obstruct your vision or strike occupants of vehicle in
the case of a sudden stop or collision.
Use the shade to cover items in the cargo area of your vehicle.
Insert the ends of the cargo shade
into the mounting features located
behind the rear seat on the rear
trim panels to install the shade.
To operate the shade:
1. Pull the rear edge of the cargo
shade rearward, below and past the
retention slots.
2. Lift the shade up and secure both
ends of the support rod into the
retention slots located on the rear quarter trim panels.
240Load Carrying
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

FLOOR MATS
WARNING:Always use floor mats that are designed to fit the
footwell of your vehicle. Only use floor mats that leave the pedal
area unobstructed. Only use floor mats that are firmly secured to
retention posts so that they cannot slip out of position and interfere
with the pedals or impair safe operation of your vehicle in other ways.
•Pedals that cannot move freely can cause loss of vehicle control and
increase the risk of serious personal injury.
•Always make sure that the floor mats are properly attached to the
retention posts in the carpet that are supplied with your vehicle.
Floor mats must be properly secured to both retention posts to
ensure mats do not shift out of position.
•Never place floor mats or any other covering in the vehicle footwell
that cannot be properly secured to prevent them from moving and
interfering with the pedals or the ability to control the vehicle.
•Never place floor mats or any other covering on top of already
installed floor mats. Floor mats should always rest on top of the
vehicle carpeting surface and not another floor mat or other
covering. Additional floor mats or any other covering will reduce the
pedal clearance and potentially interfere with pedal operation.
252Driving Hints
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

WARNING(Continued)
•Check attachment of floor mats on a regular basis. Always properly
reinstall and secure floor mats that have been removed for cleaning
or replacement.
•Always make sure that objects cannot fall into the driver footwell
while the vehicle is moving. Objects that are loose can become
trapped under the pedals causing a loss of vehicle control.
•Failure to properly follow floor mat installation or attachment
instructions can potentially cause interference with pedal operation
causing loss of control of vehicle.
•To install floor mats, position the floor mat so that the eyelet is over
the retention post and press down to lock in.
•To remove the floor mat, reverse the installation procedure.
Driving Hints253
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Always
•Call 911 if assistance is needed and advise that an electric or
hybrid-electric vehicle is involved.
•Do not touch exposed electrical components or the engine
compartment, as a shock hazard may exist.
•Avoid contact with leaking fluids and gases, and remain out of the way
of oncoming traffic until emergency responders arrive.
•When emergency responders arrive, tell them that the vehicle involved
is an electric vehicle or hybrid-electric vehicle.
Fires
As with any vehicle, call 911 immediately if you see sparks, smoke, or
flames coming from the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric or hybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhale smoke, vapors, or gas from the
vehicle, as they may be hazardous.
•Remain a safe distance upwind and uphill from the vehicle fire.
•Stay out of the roadway and stay out of the way of any oncoming
traffic while awaiting the arrival of emergency responders.
Post-Incident
•Do not store a severely damaged vehicle with a lithium-ion battery
inside a structure or within 50 feet (15 meters) of any structure or
vehicle.
•Ensure that passenger and cargo compartments remain ventilated
(i.e., open door, trunk or liftgate).
•
For vehicles in the United States, notify Ford Motor Company
1-800-392-3673 (then follow the prompts on the voice response menu),
an authorized Ford dealer or service center as soon as possible as there
may be other steps to secure and/or discharge the HV battery.
•For vehicles in Canada, notify Ford Motor Company 1-800-565-3673
(then follow the prompts on the voice response menu), an authorized
Ford dealer or service center as soon as possible as there may be
other steps to secure and/or discharge the HV battery.
•Call 911 if you observe leaking fluids, sparks, smoke, or flames, or
hear gurgling or bubbling from the HV battery.
Roadside Emergencies255
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to
the vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership of
a new vehicle or the first 18000 mi (29 000 km), whichever occurs first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity
(a defect or condition that substantially impairs the use, value or safety
of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resorting to BBB AUTO LINE is not required by those statutes.
Customer Assistance265
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
instrument panel.
2. Go to the front of the vehicle.
3. Raise the hood slightly and
release the secondary latch located
under the front center of the hood.
4. Raise the hood and support it
with the prop rod.
5. Lower and secure the prop rod in
the clip.
6. Lower the hood and allow it to
drop the last 8 to 11 inches (20 to
30 centimeters).
Note:Make sure that the hood is closed properly.
282Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Changing the Rear Window Wiper Blade
1. Lift the wiper arm.
2. Slightly rotate the wiper blade
from the wiper arm.
3. Disengage the wiper blade from
the wiper arm.
4. Remove the wiper blade.
Note:Make sure that the wiper blade locks into place.
5. Install in the reverse order.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield.
AIR FILTER CHECK
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
Note:
Failure to re-install the air cleaner assembly properly by fully
seating on the mounting studs in (5) places and securing with the (2) bolts
may result in air cleaner assembly dislodgement from engine and damage
to the air cleaner assembly and other engine components. Therefore we
recommend that the air filter be serviced at a Ford dealer.
When changing the air filter element, use only the air filter element
listed. Refer toMotorcraft® part numbersin theCapacities and
Specificationschapter.
Refer toScheduled Maintenancefor the appropriate intervals for
changing the air filter element.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
3
2
296Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Removing Vehicle from Storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
•Check windshield wipers for any deterioration.
•Check under the hood for any foreign material that may have collected
during storage (mice or squirrel nests).
•Check the exhaust for any foreign material that may have collected
during storage.
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 ft (4.5 m ) back
and forth to remove rust build-up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks and fluids are at recommended levels.
Note:If you disconnected the negative battery cable and closed the
liftgate fully, you will need to connect a 12 volt power supply to the
jump start prongs under the hood so that you can open the liftgate.
SeeJump-Starting the Vehiclein theRoadside Emergencieschapter.
Low voltage battery (except C-MAX Energi)
Complete the following steps:
1. Check and recharge the low voltage battery as necessary. Keep
connections clean.
2. If you disconnected the negative battery cable, connect the negative
battery cable to the low voltage battery.
3. Install the cargo area floor storage interior trim panel and secure with
the bolts.
Vehicle Care319
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Tips for Use of the Temporary Mobility Kit
Read the following list of tips to make sure safe operation of the
temporary mobility kit:
•Before operating the temporary mobility kit, make sure your vehicle is
safely off the road and away from moving traffic. Turn on the hazard
lights.
•Always set the parking brake to make sure the vehicle does not move
unexpectedly.
•
Do not remove any foreign objects, such as nails or screws, from the
tire.
•When using the temporary mobility kit, leave the engine running
(only if the vehicle is outdoors or in a well-ventilated area) so the
compressor does not drain the vehicle’s battery.
•Do not allow the compressor to operate continuously for more than
15 minutes; this will help prevent the compressor from overheating.
•Never leave the temporary mobility kit unattended when it is
operating.
•Sealant compound contains latex. Make sure that you use the
non-latex gloves provided to avoid an allergic reaction.
•Keep the temporary mobility kit away from children.
•Only use the temporary mobility kit when the ambient temperature is
between -22°F (–30°C) and 158°F (70°C).
•Only use the sealing compound before the use by date. The use by
date is on the lower right hand corner of the label located on the
sealant canister (bottle).Note:Check the use by date regularly and
replace the canister after four years.
•Do not store the temporary mobility kit unsecured inside the
passenger compartment of the vehicle as it may cause injury during a
sudden stop or collision. Always store the kit in its original location.
•
After sealant use, the tire pressure monitoring system sensor and valve
stem on the wheel must be replaced by an authorized Ford dealer.
•When inflating a tire or other objects, use the black air hose only. Do not
use the transparent hose which is designed for sealant application only.
•Operating the temporary mobility kit could cause an electrical
disturbance in radio, CD, and DVD player operation (if equipped).
342Wheels and Tires
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)