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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Note:Your vehicle features a locking fuel door and an Easy Fuel™
system which has a auto-sealing feature that locks the fuel tank refueling
valve. Before you can refuel your vehicle you must first press the button
located on your instrument panel. Pressing this button will unlock the
fuel tank refueling valve allowing the fuel filler door to open so that the
fuel filler nozzle can be inserted into the fuel tank. This could take up to
15 seconds before the fuel filler door pops open allowing the insertion of
the fuel filler nozzle. In the event that the fuel valve does not unlock
automatically you can pull the manual override lever located in the
trunk. This will open the refueling door and allow access to fill your
vehicle.
Fuel and Refueling195
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Manual override procedure
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
The manual override lever is located inside of the trunk on the right rear
side panel.
Remove the panel to access the lever.
When using the fuel door manual override to access the fuel fill inlet:
1. You must key on prior to using a manual override.
2. Open the fuel door with the manual override mechanism located in
trunk.
3. Key off and complete refueling within 15 minutes. If more than
15 minutes is required, close fuel door, and repeat procedure.
This will enable you to refuel without any issue.
Note:A fuel spillage concern may occur if overfilling the fuel tank.
Do not overfill the tank to the point that the fuel is able to bypass the
fuel filler nozzle. The overfilled fuel may run down the drain located
below and in front of the fuel filler door.
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Note:If the transmission is in R (Reverse) and the trunk/liftgate is ajar,
no rear view camera features are displayed.
Note:If the image comes on while the transmission is not in R
(Reverse), have the system inspected by your authorized dealer.
Note:When towing, the camera only sees what is being towed behind
the vehicle. This might not provide adequate coverage as it usually
provides in normal operation and some objects might not be seen.
In some vehicles, the guidelines may disappear once the trailer tow
connector is engaged.
Note:The camera may not operate correctly under the following
conditions:
•Nighttime or dark areas if one or both reverse lamps are not
operating. Do not use the rear view camera display when lighting is
low until both reverse lamps are functional.
•The camera’s view is obstructed by mud, water or debris. Clean the
lens with a soft, lint-free cloth and non-abrasive cleaner.
•The rear of the vehicle is hit or damaged, causing the camera to
become misaligned. Check with your authorized dealer to have the
rear view camera system checked for proper coverage and operation.
Adjusting the Rear View Camera Settings (If Equipped)
To access any of the rear view camera system settings, make the
following selections in the touch screen when the transmission is not in
R (Reverse):
1. Menu
2. Vehicle
3. Rear View Camera
After changing a system setting, the touch screen shows a preview of the
feature(s) selected.
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Always
•Call 911 if assistance is needed and advise that an electric or
hybrid-electric vehicle is involved.
•Do not touch exposed electrical components or the engine
compartment, as a shock hazard may exist.
•Avoid contact with leaking fluids and gases, and remain out of the way
of oncoming traffic until emergency responders arrive.
•When emergency responders arrive, tell them that the vehicle involved
is an electric vehicle or hybrid-electric vehicle.
Fires
As with any vehicle, call 911 immediately if you see sparks, smoke, or
flames coming from the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric or hybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhale smoke, vapors, or gas from the
vehicle, as they may be hazardous.
•Remain a safe distance upwind and uphill from the vehicle fire.
•Stay out of the roadway and stay out of the way of any oncoming
traffic while awaiting the arrival of emergency responders.
Post-Incident
•Do not store a severely damaged vehicle with a lithium-ion battery
inside a structure or within 50 feet (15 meters) of any structure or
vehicle.
•Ensure that passenger and cargo compartments remain ventilated
(i.e., open door, trunk or liftgate).

For vehicles in the United States, notify Ford Motor Company
1-800-392-3673 (then follow the prompts on the voice response menu),
an authorized Ford dealer or service center as soon as possible as there
may be other steps to secure and/or discharge the HV battery.
•For vehicles in Canada, notify Ford Motor Company 1-800-565-3673
(then follow the prompts on the voice response menu), an authorized
Ford dealer or service center as soon as possible as there may be
other steps to secure and/or discharge the HV battery.
•Call 911 if you observe leaking fluids, sparks, smoke, or flames, or
hear gurgling or bubbling from the HV battery.
Roadside Emergencies255
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Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
See theCleaningchapter for more information.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed. See theCleaningchapter for more information.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add a quality gas stabilizer
product to the vehicle fuel system whenever actual or expected storage
periods exceed 30 days. Follow the instructions on the additive label.
The vehicle should then be operated at idle speed to circulate the
additive throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Vehicle Care317
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Relays ................................271–272
Remote entry system
illuminated entry ......................77
locking/unlocking doors ...........73
opening the trunk .....................74
replacing the batteries .............60
Roadside assistance ..................256
Roll stability control .................223
Route preferences ....................517
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ..............................35, 38
Safety defects, reporting ..........270
Safety information ............382, 433
Safety restraints ..............35–36, 38
Belt-Minder® ............................39
extension assembly ..................38
for adults .............................35–36
for children .........................20, 25
Occupant Classification
Sensor ........................................48
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ......20, 25
Safety Compliance
Certification Label ....................356
Satellite Radio ...........................452
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............368
SD card ......................147, 459, 511Seat belts (see Safety
restraints) ....................................35
Seats ..........................................164
child safety seats ................20, 25
front seats .......................161, 163
heated ......................................165
second row seats ....................164
SecuriLock passive anti-theft
system ..........................................83
Selecting your media source
(USB, Line in, BT audio) .........415
Sending new text messages .....470
Setting a destination ................511
Setting a destination
by voice .....................................512
Settings ......................................497
Setting the clock ...............138, 497
Side air curtain ...........................53
Side-curtain airbags system .......53
SIRIUS® satellite radio ............452
SIRIUS satellite radio voice
commands .................................454
SIRIUS Travel Link ...................489
SIRIUS Travel Link voice
commands .................................490
SOS Post Crash Alert .................45
Spark plugs,
specifications .............350–351, 354
Specification chart,
lubricants ...................................351
Stability system .........................223
Starting your vehicle ................176
jump starting ..........................259
push button start system .......175
Index549
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