Specifications FORD CROWN VICTORIA 2011 2.G Repair Manual

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Manufactured by combining ballistic grade ceramic and High
Performance Para-Aramid, this composite ballistic door panel has been
extensively tested with rounds called out in the above-referenced
specifications.
WARNING:As with body armor, protection provided by the
ballistic panel is limited. Certain rounds or combinations of
rounds may penetrate the panel and cause serious injury or death.
Use of ballistic door panels
It is critical that officers understand where the panel is located inside the
door in order to achieve optimal ballistic protection.
The door panels are designed to provide a shield for the officer at the
scene of an altercation. Any protection afforded the officer while
patrolling inside the vehicle is incidental.
The ballistic ceramic faces the outside of the door.It is imperative
that the officer using the panel as a ballistic shield has the
exterior of the door facing the threat. In other words, the officer
should be positioned behind the interior portion of the door for
ballistic protection.
The above illustration is an outside view of the left front door. The
shaded area represents the area covered by the ballistic door panel.
Crown Victoria Severe Duty
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FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford Custom Accessories are available for your
vehicle through your local Ford or Ford of Canada dealer. These quality
accessories have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
aerodynamic appearance of your vehicle. In addition, each accessory is
made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
The following is a list of several Ford Custom Accessories. Not all
accessories are available for all models. For a complete listing of the
accessories that are available for your vehicle, please contact your dealer
or visit our online store at:www.fordaccessories.com(U.S. only).
Lifestyle
•Garmin navigation*
Peace of mind
•Vehicle tracking and recovery*•Back up camera*
•Back up alarm*
•Bumper mounted parking sensors*
•Hitch mounted parking sensor*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
Accessories
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GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications as identified in theMaintenance and Specifications
chapter. Failure to perform scheduled maintenance specific in this guide
will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Scheduled Maintenance
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Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oil6 months or 7,500 miles (12,000 km)
(whichever comes first)
Engine coolant, initial
change6 years or 105,000 miles (168,000 km)
(whichever comes first)
Engine coolant, after
initial changeEvery 3 years or 45,000 miles (72,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Scheduled Maintenance
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EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles
are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have
been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for
extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles
(4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if
the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B
or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to
Maintenance product specifications and capacitiesin theMaintenance and Specificationschapter for details). The axle fluid
should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled
with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles.
The axle fluid should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this
maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful
life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified
intervals and to record all vehicle service.
Scheduled Maintenance
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Middle East hot climate specifications
❑If operating conditions are normal and you drive your vehicle under typical, everyday conditionsandyou are using an API
performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal
service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with
similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the
American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.).
❑Edge/MKX AWD only– vehicles operating off-road in sand during high ambient temperatures must replace the AWD
PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance
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A
ABS (see Brakes) .....................180
Accessory delay ..........................68
Airbags (police) ........................290
Airbag supplemental restraint
system ................................112, 122
and child safety seats ............114
description ......................112, 122
disposal ....................................124
driver airbag ....................115, 123
indicator light .................122, 124
operation .........................115, 123
passenger airbag .............115, 123
side airbag ...............................122
Air cleaner filter ...............260, 263
Air conditioning ..........................44
Air suspension ...........................184
description ..............................184
Alternator ..................................273
Antifreeze
(see Engine coolant) ................238
Anti-lock brake system
(see Brakes) ......................180–181
Anti-theft system ........................84
Audio system
(see Radio) ................26, 28, 32, 37
Automatic transmission
driving an automatic
overdrive .................................186
fluid, adding ............................257
fluid, checking ........................257
fluid, refill capacities ..............264
fluid, specification ..................264
Police and fleet vehicles ........270
Auxiliary power point .................67Axle
lubricant specifications ..........264
Police and fleet vehicles ........272
refill capacities ........................264
traction lok ..............................185
B
Battery .......................................236
acid, treating emergencies .....236
jumping a disabled battery ....208
maintenance-free ....................236
Police vehicles ........................272
replacement, specifications ...263
servicing ..................................236
Belt-Minder.............................107
Booster seats .............................139
Brakes ................................179–180
anti-lock ...........................180–181
anti-lock brake system (ABS)
warning light ...........................181
fluid, checking and adding ....257
fluid, refill capacities ..............264
fluid, specifications .................264
lubricant specifications ..........264
police .......................................281
shift interlock ..........................185
Bulbs ............................................53
C
Capacities for refilling fluids ....264
Cell phone use ..............................9
Changing a tire .........................201
Child safety seats ......................129
attaching with tether straps ..137
in front seat ............................129
in rear seat ......................129, 133
LATCH .....................................134
recommendations ...................127
Index
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Child safety seats - booster
seats ...........................................139
Cleaning your vehicle
engine compartment ..............222
instrument panel ....................224
interior .....................................225
plastic parts ............................223
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................224
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................27
AM/FM/CD .................................30
AM/FM/Tape/CD .......................35
Console ........................................67
Controls
power seat .................................93
steering column ........................72
Coolant
checking and adding ..............238
refill capacities ................241, 264
specifications ..........................264
Cooler ........................................275
Cruise control
(see Speed control) ....................71
Cupholder(s) ...............................97
Customer Assistance ................190
Ford Extended Service
Plan ..................................302, 305
Getting assistance outside the
U.S. and Canada .....................217
Getting roadside assistance ...190
Getting the service you
need .........................................213Ordering additional owner’s
literature .................................219
Utilizing the
Mediation/Arbitration
Program ...................................217
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................257
engine oil .................................233
Driving under special
conditions ..................................188
through water .........................189
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................191
Emission control system ..........254
Engine ........................................267
cleaning ...................................222
coolant .....................................238
fail-safe cooling .......................242
idle speed control ...................236
lubrication specifications .......264
refill capacities ........................264
service points ..................231–232
starting after a collision .........192
Engine block heater .................178
Index
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Engine oil ..................................233
change oil soon warning,
message center .......................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........235, 263
recommendations ...................235
refill capacities ........................264
specifications ..........................264
Event data recording ....................7
Exhaust fumes ..........................177
F
Fail safe cooling ........................242
Fire suppression system
(police) ..............................286, 288
Flexible Fuel Vehicle (FFV) ....244
Floor mats ...................................73
Fluid capacities .........................264
Fog lamps ....................................48
Fuel ............................................244
calculating fuel
economy ............................23, 251
cap ...........................................247
capacity ...................................264
choosing the right fuel ...........248
detergent in fuel .....................249
filling your vehicle with
fuel ...........................244, 247, 251
filter, specifications ........244, 263
fuel pump shut-off switch .....192
improving fuel economy ........251
octane rating ...................249, 267
quality ......................................249
running out of fuel .................250
safety information relating to
automotive fuels .....................244Fuel - flex fuel vehicle
(FFV) .........................244, 248–249
Fuses ..........................................193
G
Gas cap (see Fuel cap) ............247
Gas mileage
(see Fuel economy) .................251
Gauges .........................................17
H
Hazard flashers .........................191
Headlamps ...................................47
aiming ..................................49, 51
autolamp system .......................47
bulb specifications ....................54
daytime running lights .............48
flash to pass ..............................48
high beam .................................48
replacing bulbs ...................55, 60
turning on and off ....................47
Heating
heating and air conditioning
system .................................43–44
Hood ..........................................230
I
Idle Meter ..................................271
Ignition ...............................174, 267
Illuminated visor mirror .............66
Infant seats
(see Safety seats) .....................129
Inspection/maintenance (I/M)
testing ........................................256
Index
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Instrument panel
cleaning ...................................224
cluster ........................................12
lighting up panel and
interior .......................................49
J
Jack ............................................201
positioning ...............................201
storage .....................................201
Jump-starting your vehicle ......208
K
Keyless entry system .................82
autolock .....................................74
keypad .......................................82
programming entry code .........82
Keys .......................................74, 87
positions of the ignition .........174
L
Lamps
autolamp system .......................47
bulb replacement
specifications chart ..................54
daytime running light ...............48
fog lamps ...................................48
headlamps .................................47
headlamps, flash to pass ..........48
instrument panel, dimming .....49
interior lamps .....................52–54
Police red/white map light .....282
replacing bulbs ...................55, 60
LATCH anchors .........................134
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........181
Limited slip axle
(see Traction Loc) ....................185Load limits .................................163
Locks
autolock .....................................74
childproof ..................................76
doors ..........................................74
Lubricant specifications ...........264
Lug nuts ....................................207
Lumbar support, seats ...............95
M
Message center .....................19–20
english/metric button ...............23
system check button ................23
warning messages .....................23
Mirrors .........................................69
automatic dimming rearview
mirror ........................................69
fold away ...................................70
heated ........................................70
side view mirrors (power) .......69
Mobile media system
Police and fleet vehicles ........282
Motorcraftparts ......228, 244, 263
O
Octane rating ............................249
Oil (see Engine oil) ..................233
P
Parking brake ............................182
Parts
(see Motorcraftparts) ...........263
Passenger Occupant
Classification Sensor ...................99
Index
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