FORD E-350 2018 Owners Manual

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Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subject
to the following two conditions: (1) This
equipment or device may not cause
harmful interference, and (2) this
equipment or device must accept any
interference, including interference that
may cause undesired operation.
Vehicle with SYNC with
Touchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
311
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing

A
A/C
See: Climate Control.......................................... 64
About This Manual...........................................5
ABS See: Brakes............................................................. 90
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 90
Accessories....................................................265 Exterior Style....................................................... 265
Interior Style........................................................ 265
Peace of Mind..................................................... 265
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................153 Vertical Aim Adjustment Procedure............153
Adjusting the Steering Wheel....................45
Airbag Disposal...............................................36
Air Conditioning See: Climate Control.......................................... 64
Air Filter See: Changing the Engine Air Filter.............158
Appendices....................................................288
At a Glance........................................................14
Audible Warnings and Indicators.............55 Fail-Safe Cooling Warning Chime.................. 55
Headlamps On Warning Chime...................... 55
Key in Ignition Warning Chime........................ 55
Parking Brake On Warning Chime.................. 55
Shift to Park Warning Chime........................... 55
Audio System
...............................................209
General Information......................................... 209
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................210
Audio Unit - Vehicles With: AM/FM.......212
Automatic Transmission
.............................86
Brake-Shift Interlock........................................... 87
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 88
Putting your vehicle in or out of gear:...........86
Automatic Transmission Fluid Check.............................................................146
Automatic Transmission Fluid Filter...........149
Checking Automatic Transmission Fluid..................................................................... 147Auxiliary Power Points
...................................71
110 Volt AC Power Point...................................... 71
12 Volt DC Power Point........................................ 71
Locations.................................................................. 71
Auxiliary Switches
.......................................266
B
Battery See: Changing the 12V Battery....................... 151
Bonnet Lock See: Opening and Closing the Hood...........139
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................149
Brakes................................................................90 General Information........................................... 90
Breaking-In.......................................................114
Bulb Specification Chart...........................156
C
California Proposition 65...............................9
Capacities and Specifications - 6.2L
.................................................................199
Alternative Engine Oil for Extremely Cold
Climates........................................................... 203
Specifications..................................................... 200
Capacities and Specifications - 6.8L
................................................................203
Alternative Engine Oil for Extremely Cold
Climates........................................................... 208
Specifications..................................................... 205
Capacities and Specifications.................194
Car Wash See: Cleaning the Exterior............................... 159
Catalytic Converter........................................83 On-Board Diagnostics (OBD-II)..................... 84
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 84
Changing a Bulb............................................154 Lamp Assembly Condensation..................... 154
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 156
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 155
Replacing Headlamp Bulbs............................ 155
Replacing Side Marker Bulbs......................... 156
313
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index

Changing a Fuse............................................137
Fuses........................................................................\
137
Changing a Road Wheel............................189 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 189
Tire Change Procedure.................................... 190
Changing the 12V Battery...........................151 Dual Batteries....................................................... 152
Reconnecting the Battery................................. 151
Changing the Engine Air Filter.................158
Changing the Wiper Blades
......................152
Checking the Wiper Blades.......................152
Child Restraint and Seatbelt Maintenance.................................................28
Child Restraint Positioning
..........................22
Child Safety.......................................................15
General Information............................................. 15
Cleaning Products
........................................159
Materials................................................................ 159
Cleaning the Engine......................................161
Cleaning the Exterior...................................159 Cleaning the Headlamps................................ 160
Exterior Chrome Parts...................................... 160
Exterior Plastic Parts......................................... 160
Stripes or Graphics............................................ 160
Underbody............................................................ 160
Under Hood.......................................................... 160
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................162
Cleaning the Interior....................................162
Cleaning the Wheels
...................................163
Cleaning the Windows and Wiper Blades.............................................................161
Climate Control
..............................................64
Coolant Check See: Engine Coolant Check............................. 142
Crash Sensors and Airbag Indicator........36
Cruise Control
..................................................45
Principle of Operation........................................ 95
Cruise control See: Using Cruise Control................................. 95
Customer Assistance..................................122
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7Daytime Running Lamps............................48
Digital Radio
...................................................213
HD Radio Reception and Station
Troubleshooting............................................. 214
Direction Indicators.......................................48
Doors and Locks.............................................40
Driver and Passenger Airbags.....................31 Children and Airbags........................................... 35
Passenger Airbag On and Off Switch ...........31
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driving Aids
......................................................96
Driving Hints....................................................114
Driving Through Water
.................................115
DRL See: Daytime Running Lamps......................... 48
E
Economical Driving.......................................114
Electromagnetic Compatibility
..............288
Emission Law...................................................82
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........83
Tampering With a Noise Control System................................................................ 82
End User License Agreement.................290 SYNC End User License Agreement
(EULA)............................................................. 290
Engine Block Heater......................................75 Using the Engine Block Heater........................ 75
Engine Coolant Check
.................................142
Adding Coolant.................................................... 143
Coolant Change.................................................. 145
Engine Coolant Temperature Management
................................................... 146
Fail-Safe Cooling................................................ 145
Recycled Coolant............................................... 144
Severe Climates.................................................. 144
Engine Emission Control.............................82
Engine Immobilizer See: Passive Anti-Theft System..................... 43
Engine Oil Check............................................141 Adding Engine Oil................................................ 141
Engine Oil Dipstick
........................................141
Engine Specifications - 6.2L.....................194 Drivebelt Routing................................................ 194
314
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Engine Specifications - 6.8L....................194
Drivebelt Routing................................................ 195
Environment......................................................13
Essential Towing Checks...........................107
Before Towing a Trailer....................................... 111
Hitches................................................................... 108
Launching or Retrieving a Boat or Personal Watercraft (PWC).......................................... 112
Safety Chains...................................................... 108
Trailer Brakes....................................................... 108
Trailer Lamps.......................................................... 111
Trailer Towing Connector................................. 107
When Towing a Trailer........................................ 112
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors................................................49 Fold-Away Exterior Mirrors............................... 49
Power Exterior Mirrors........................................ 49
Telescoping Mirrors ............................................ 50
F
Fastening the Seatbelts..............................26 Seatbelt Locking Modes.................................... 26
Using Seatbelts During Pregnancy................26
Flat Tire See: Changing a Road Wheel........................ 189
Floor Mats
.........................................................115
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect..................................................268 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 269
Ford Protect Extended Service Plans (U.S. Only).................................................................. 268
Fuel and Refueling.........................................76
Fuel Consumption
.........................................80
Fuel Economy....................................................... 80
Fuel Quality - E85
..........................................76
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 76
Switching Between E85 and Gasoline.........77
Fuel Quality - Gasoline.................................78 Choosing the Right Fuel..................................... 78
Fuel Shutoff
.....................................................118
Fuses.................................................................129
Fuse Specification Chart...........................129 Passenger Compartment Fuse Panel.........134 Power Distribution Box.....................................
129
G
Gauges................................................................51 Battery Voltage Gauge....................................... 52
Engine Coolant Temperature Gauge............52
Fuel Gauge............................................................... 51
Information Display............................................. 52
Gearbox See: Transmission............................................... 86
General Information on Radio Frequencies....................................................37
General Maintenance Information........270 Multi-point Inspection...................................... 272
Owner Checks and Services........................... 271
Protecting Your Investment........................... 270
Why Maintain Your Vehicle?.......................... 270
Why Maintain Your Vehicle at Your Dealership?..................................................... 270
Getting Assistance Outside the U.S. and Canada..........................................................125
Getting the Services You Need................122 Away From Home............................................... 122
H
Handbrake See: Parking Brake................................................ 91
Hazard Flashers
.............................................118
Headlamp Adjusting See: Adjusting the Headlamps...................... 153
Headlamp Removal See: Removing a Headlamp........................... 154
Headrest See: Head Restraints.......................................... 68
Head Restraints
..............................................68
Heating See: Climate Control.......................................... 64
Hints on Controlling the Interior Climate
............................................................65
Defogging the Side Windows in Cold
Weather.............................................................. 66
General Hints......................................................... 65
Quickly Cooling the Interior.............................. 66
Quickly Heating the Interior............................. 66
Recommended Settings for Cooling............66
Recommended Settings for Heating...........66
315
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Vehicle Stationary for Extended Periods
During Extreme High Ambient
Temperatures................................................... 66
Hints on Driving With Anti-Lock Brakes.............................................................90
Hood Lock See: Opening and Closing the Hood...........139
I
Ignition Switch.................................................73
In California (U.S. Only)..............................123
Information Displays
.....................................56
General Information............................................ 56
Information Messages
..................................61
Brake System.......................................................... 61
Fuel........................................................................\
..... 61
Maintenance........................................................... 61
Tire........................................................................\
..... 62
Traction Control.................................................... 62
Trailer........................................................................\
63
Transmission.......................................................... 63
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Tether Straps.............................................. 19
Instrument Cluster
..........................................51
Instrument Lighting Dimmer.....................48
Instrument Panel Overview........................14
Interior Mirror
...................................................50
Automatic Dimming Mirror.............................. 50
Manual Dimming Mirror..................................... 50
Introduction........................................................5
J
Jump Starting the Vehicle..........................119 Connecting the Jumper Cables...................... 119
Jump Starting....................................................... 120
Preparing Your Vehicle....................................... 119
Removing the Jumper Cables........................ 120
K
Keys and Remote Controls.........................37 L
Lighting Control
...............................................47
Headlamp Flasher............................................... 48
High Beams............................................................. 47
Lighting...............................................................47 General Information............................................ 47
Limited Slip Differential..............................89
Load Carrying
...................................................97
Load Limit.........................................................97 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 101
Vehicle Loading - with and without a Trailer.................................................................... 97
Locking and Unlocking
................................40
Autolock Feature................................................... 41
Autounlock Feature.............................................. 41
Enabling or Disabling Autolock and Autounlock......................................................... 41
Illuminated Entry................................................... 41
Power Door Locks................................................ 40
Remote Control.................................................... 40
Lug Nuts See: Changing a Road Wheel........................ 189
M
Maintenance..................................................139 General Information.......................................... 139
Manual Climate Control..............................64 Heater Only System............................................ 64
Manual Climate Control.................................... 65
Manual Seats..................................................69 Manual Lumbar ................................................... 69
Moving the Seat Backward and Forward.............................................................. 69
Recline Adjustment............................................ 69
Message Center See: Information Displays................................. 56
Mirrors See: Windows and Mirrors................................ 49
Mobile Communications Equipment
.......12
Motorcraft Parts - 6.2L...............................195
Motorcraft Parts - 6.8L..............................196
316
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N
Normal Scheduled Maintenance...........273
O
Oil Change Indicator Reset.......................142
Resetting the Oil Life Monitoring
System............................................................... 142
Oil Check See: Engine Oil Check........................................ 141
Opening and Closing the Hood...............139
Ordering Additional Owner's Literature.......................................................126
Obtaining a French Owner ’s Manual...........127
P
Parking Aids.....................................................93
Parking Brake....................................................91
Passive Anti-Theft System.........................43 SecuriLock®........................................................... 43
PATS See: Passive Anti-Theft System..................... 43
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking............................. 40
Power Seats
.....................................................69
Recline Adjustment............................................. 70
Power Steering Fluid Check
.....................150
Power Windows.............................................49
Accessory Delay................................................... 49
One-Touch Down................................................. 49
Protecting the Environment
........................13
Puncture See: Changing a Road Wheel........................ 189
R
Rear Axle...........................................................89
Rear Passenger Climate Controls
............66
Rear View Camera.........................................93 Using the Rear View Camera System..........93
Rear View Camera See: Rear View Camera..................................... 93
Recommended Towing Weights............103 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 106Reduced Engine Performance..................114
Refueling............................................................79
Fuel Filler Cap........................................................ 79
Remote Control
...............................................37
Car Finder................................................................ 39
Changing the Remote Control Battery........38
Reprogramming the Remote Control...........38
Sounding the Panic Alarm................................ 39
Removing a Headlamp...............................154
Repairing Minor Paint Damage...............163
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................39
Reporting Safety Defects (Canada Only)...............................................................127
Reporting Safety Defects (U.S. Only)...............................................................127
Roadside Assistance
....................................117
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 118
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 118
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 118
Vehicles Sold in the United States: Getting Roadside Assistance...................................... 117
Vehicles Sold in the United States: Using Roadside Assistance...................................... 117
Roadside Emergencies
................................117
Running-In See: Breaking-In................................................... 114
Running Out of Fuel......................................78 Filling a Portable Fuel Container.................... 79
S
Safety Precautions
........................................76
Satellite Radio...............................................216
Satellite Radio Electronic Serial Number
(ESN).................................................................. 217
Satellite Radio Reception Factors................216
SiriusXM Satellite Radio Service................... 216
Troubleshooting................................................... 217
317
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index