ESP FORD E-450 2003 User Guide

Loaded vehicles, with a higher center of gravity, may handle
differently than unloaded vehicles. Extra precautions, such as
slower speeds and increased stopping distance, should be taken when
driving a heavily loaded vehicle.
VEHICLE STABILITY AND HANDLING
The risk of a rollover crash increases as the number of people and load
in the vehicle increase. This increased risk occurs because the passenger
weight and load raises the vehicle’s center of gravity and causes it to
shift rearward. As a result, the van has less resistance to rollover and
handles differently from other commonly driven passenger vehicles,
making it more difficult to control in an emergency situation. Placing any
load on the roof also raises the center of gravity and increases the
potential for rollover.
The van should be operated by an experienced driver. An organization
that owns a 15–passenger van should select one or two experienced
drivers to drive the van on a regular basis. These drivers will gain
valuable experience handling the van. This experience will help make
each trip safer.
The van should be operated at a safe speed which, in some conditions,
may be less than the posted speed limit.
Further, all occupants should be properly restrained. Most people killed
in rollover crashes in 15–passenger vans were unbelted. Occupants can
dramatically reduce their risk of being killed or seriously injured in a
rollover crash by simply using their seat belts. Organizations that own
15–passenger vans should have a written seat belt use policy. Drivers
should be responsible for enforcing the policy.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless brake pedal is depressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the ON position and the brake pedal depressed:
1. Apply the parking brake, turn ignition key to LOCK, then remove the
key.
2. Insert the key and turn it to OFF.Apply the brake pedal and shift
to N (Neutral).
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•It may be safer to stay on the apron or shoulder of the road and slow
down gradually before returning to the pavement. You may lose
control if you do not slow down or if you turn the steering wheel too
sharply or abruptly.
•It often may be less risky to strike small objects, such as highway
reflectors, with minor damage to your vehicle rather than attempt a
sudden return to the pavement which could cause the vehicle to slide
sideways out of control or roll over. Remember, your safety and the
safety of others should be your primary concern.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more
than low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns, excessive speed and abrupt
maneuvers in these vehicles. Failure to drive cautiously could result in
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting from forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially if the depth is not known. Never drive through water
that is higher than the bottom of the hubs (for trucks) or the bottom of
the wheel rims (for cars). Traction or brake capability may be limited
and your vehicle may stall. Water may also enter your engine’s air intake
and severely damage your engine.
Once through the water, always dry the brakes by moving your vehicle
slowly while applying light pressure on the brake pedal. Wet brakes do not
stop the vehicle as quickly as dry brakes.Driving through deep water
where the transmission vent tube is submerged may allow water
into the transmission and cause internal transmission damage.
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EMERGENCY MANEUVERS
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid“over-driving”your vehicle, i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency. Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more
than low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns, excessive speed and abrupt
maneuvers in these vehicles. Failure to drive cautiously could result in
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
VEHICLE LOADING
Before loading a vehicle, familiarize yourself with the following terms:
•Base Curb Weight:Weight of the vehicle including any standard
equipment, fluids, lubricants, etc. It does not include occupants or
aftermarket equipment.
•Payload:Combined maximum allowable weight of cargo, occupants
and optional equipment. The payload equals the gross vehicle weight
rating minus base curb weight.
•
GVW (Gross Vehicle Weight):Base curb weight plus payload weight.
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
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7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and radio settings must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
Disconnecting dual batteries (if equipped)
The primary battery is located under the hood.
The auxiliary battery is located on the passenger side frame rail.
LEAD
RETURN
RECYCLE
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Gasoline may contain benzene, which is a cancer-causing agent.
Observe the following guidelines when handling automotive fuel:
•Extinguish all smoking materials
and any open flames before
fueling your vehicle.
•Always turn off the vehicle before
fueling.
•Automotive fuels can be harmful
or fatal if swallowed. Fuel such as gasoline is highly toxic and if
swallowed can cause death or permanent injury. If fuel is swallowed,
call a physician immediately, even if no symptoms are immediately
apparent. The toxic effects of fuel may not be visible for hours.
•Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
•Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,
remove contact lenses (if worn), flush with water for 15 minutes and
seek medical attention. Failure to seek proper medical attention could
lead to permanent injury.
•Fuels can also be harmful if absorbed through the skin. If fuel is
splashed on the skin and/or clothing, promptly remove contaminated
clothing and wash skin thoroughly with soap and water. Repeated or
prolonged skin contact with fuel liquid or vapor causes skin irritation.
•Be particularly careful if you are taking“Antabuse”or other forms of
disulfiram for the treatment of alcoholism. Breathing gasoline vapors,
or skin contact could cause an adverse reaction. In sensitive
individuals, serious personal injury or sickness may result. If fuel is
splashed on the skin, promptly wash skin thoroughly with soap and
water. Consult a physician immediately if you experience an adverse
reaction.
When refueling always shut the engine off and never allow
sparks or open flames near the filler neck. Never smoke while
refueling. Fuel vapor is extremely hazardous under certain conditions.
Care should be taken to avoid inhaling excess fumes.
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EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed in your scheduled maintenance guide performed
according to the specified schedule.
The scheduled maintenance items listed in the scheduled maintenance
guide are essential to the life and performance of your vehicle and to its
emissions system.
If other than Ford, Motorcraft or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Do not park, idle, or drive your vehicle in dry grass or other dry
ground cover. The emission system heats up the engine
compartment and exhaust system, which can start a fire.
Illumination of the“Service Engine Soon”light, charging system warning
light or the temperature warning light, fluid leaks, strange odors, smoke
or loss of engine power, could indicate that the emission control system
is not working properly.
Exhaust leaks may result in entry of harmful and potentially
lethal fumes into the passenger compartment.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal identifies engine displacement and gives some tune up
specifications.
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These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic tires for use on passenger
cars. They do not apply to deep tread, winter-type snow tires,
space-saver or temporary use spare tires, tires with nominal rim
diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford to give you the following
information about tire grades exactly as the government has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. The grades
represent the tire’s ability to stop on wet pavement as measured under
controlled conditions on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction performance.
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not include
acceleration, cornering, hydroplaning or peak traction characteristics.
Temperature A B C
The temperature grades are A (the highest), B and C, representing the tire’s
resistance to the generation of heat and its ability to dissipate heat when
tested under controlled conditions on a specified indoor laboratory test
wheel. Sustained high temperature can cause the material of the tire to
degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance which
all passenger car tires must meet under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A represent higher levels of performance on
the laboratory test wheel than the minimum required by law.
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