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WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not use waxes that contain abrasives; use MotorcraftPremium
Liquid Wax (ZC-53-A), which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
•Do not allow paint sealant to come in contact with the sliding door
electrical contact switches. Paint sealant or other contaminants could
interfere with the proper operation of the power locks or radio
speakers. If necessary, clean the contacts with MotorcraftBug and
Tar Remover (ZC-42) to remove any sealant. Do not use any abrasives
on the contact surfaces.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clearcoat finish over time.
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•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover
(ZC-42), available from your authorized dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser (ZC-20) on all
parts that require cleaning and pressure rinse clean. In Canada, use
MotorcraftEngine Shampoo (CXC-66-A).
•Cover the highlighted areas to prevent water damage when cleaning
the engine.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
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INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats and safety belts:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with MotorcraftProfessional Strength
Carpet & Upholstery Cleaner (ZC-54).
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FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
Your Ford or Lincoln Mercury authorized dealer has many quality
products available to clean your vehicle and protect its finishes. These
quality products have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and appearance of your vehicle. Each product is made from high quality
materials that meet or exceed rigid specifications. For best results, use
the following products or products of equivalent quality:
MotorcraftBug and Tar Remover (ZC-42)
MotorcraftCustom Bright Metal Cleaner (ZC-15)
MotorcraftCustom Clear Coat Polish (ZC-8-A)
MotorcraftDetail Wash (ZC-3-A)
MotorcraftDusting Cloth (ZC-24)
MotorcraftEngine Shampoo and Degreaser (U.S. only) (ZC-20)
MotorcraftEngine Shampoo (Canada only) (CXC-66-A)
MotorcraftMulti-Purpose Cleaner (Canada only) (CXC-101)
MotorcraftPremium Glass Cleaner (Canada only) (CXC-100)
MotorcraftPremium Liquid Wax (ZC-53-A)
MotorcraftPremium Windshield Washer Concentrate (U.S. only)
(ZC-32-A)
MotorcraftProfessional Strength Carpet & Upholstery Cleaner (ZC-54)
MotorcraftSpot and Stain Remover (U.S. only) (ZC-14)
MotorcraftTire Clean and Shine (ZC-28)
MotorcraftUltra-Clear Spray Glass Cleaner (ZC-23)
MotorcraftVinyl Cleaner (Canada only) (CXC-93)
MotorcraftWheel and Tire Cleaner (ZC-37-A)
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
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Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom left corner of the instrument
panel.
2. Go to the front of the vehicle and push the auxiliary latch, located in
the center top of the grille, to the left to release the hood.
3. Lift the hood and secure it with the prop rod.
HOOD
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•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski racks) may reduce
fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
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POWER STEERING FLUID
Check the power steering fluid.
Refer to the scheduled maintenance
guide for more information.
Check the fluid level when it is at ambient temperature, 20°-80°F
(-7°-25°C):
1. Check the fluid level on the dipstick. It should be between the arrows
in the FULL COLD range. Do not add fluid if the level is within this
range.
2. If the fluid level is low, start the engine.
3. While the engine idles, turn the steering wheel left and right several
times.
4. Turn the engine off.
WARNING:For E-350 and E-450 vehicles with the Hydro-Boost
Brake System, do not press the brake pedal after the engine has
been turned off. Pressing the brake pedal after the engine has been
turned off will give a false power steering fluid level reading.
5. Recheck the fluid level on the dipstick. Do not add fluid if the level is
between the arrows in the FULL COLD range.
FULL COLD
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6. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the FULL COLD range. Be sure to put the
dipstick back in the reservoir. Refer toMaintenance product
specifications and capacitiesin this chapter for the proper fluid type.
BRAKE FLUID
•E-150/E-250/E-350 Single Rear
Wheel
•E-350/E-450 Dual Rear Wheel
The fluid level will drop slowly as the brakes wear, and will rise when the
brake components are replaced. Fluid levels between the MIN and MAX
lines are within the normal operating range; there is no need to add
fluid. If the fluid levels are outside of the normal operating range, the
performance of the system could be compromised; seek service from
your authorized dealer immediately.
DRIVELINE UNIVERSAL JOINT AND SLIP YOKE
Your vehicle may be equipped with universal joints that require
lubrication. Refer to thescheduled maintenance informationfor
maintenance intervals. If the original universal joints are replaced with
universal joints equipped with grease fittings, lubrication will also be
necessary.
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Item Capacity Ford part nameFord part number /
Ford specification
Fuel tank–all regular and extended
length vans and wagons35.0 gallons
(132.4L)
—— Fuel tank–138 inch wheelbase
(except E-Super Duty)40.0 gallons
(151.0L)
Fuel tank–158 inch wheelbase
(except E-Super Duty)40.0 gallons
(151.0L)
8
Fuel tank–176 inch wheelbase
(except E-Super Duty)40.0 gallons
(151.0L)
8
Fuel tank–158 inch and 176 inch
wheelbase (E-Super Duty)55.0 gallons
(208.0L)
1Add the coolant type originally equipped in your vehicle.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size, if
equipped with an in-tank cooler, if equipped with an oil to air cooler and if equipped with a remote
filter assembly. The amount of transmission fluid and fluid level should be set by the indication on
the dipstick’s normal operating range.4Automatic transmissions that require MERCONLV should only use MERCONLV fluid. Refer to
scheduled maintenance informationto determine the correct service interval. Use of any fluid
other than the recommended fluid may cause transmission damage.5Dana limited-slip axle (M60) requires 6 oz. (177 ml) of Additive Friction Modifier XL-3 or
equivalent meeting Ford specification EST-M2C118-A.6If your vehicle’s rear axle is filled with a synthetic rear axle lubricant it is considered lubricated
for life. These lubricants do not need to be checked or changed unless a leak is suspected, service
is required or the axle assembly has been submerged in water. The axle lubricant should be
changed any time the rear axle has been submerged in water.7Fill Dana rear axles to 1/4 inch to 9/16 inch (6 mm to 14 mm) below bottom of fill hole.8Optional fuel tank 55.0 gallons (208.0L).
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