USB FORD EDGE 2013 1.G User Guide

Accessing Your Play Menu
This menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
1. Make sure that your device is plugged into the USB port and is
turned on.
2. Press AUX and then MENU to enter the Media Menu.
3. Scroll to select the Play Menu and press OK.
If there are no media files to access, the display indicates there is no
media. If there are media files, you have the following options to scroll
through and select from:
When you select: You can:
Play AllPlay all indexed media (tracks) from your
playing device in flat file mode, one at a time
in numerical order.
Press OK to select. The first track title
appears in the display.
ArtistsSort all indexed media by artist. Once
selected, the system lists and then play all
artists and tracks alphabetically. If there are
less than 255 indexed artist, they are listed
alphabetically in flat file mode. If there are
more, they are categorized in alphabetical
categories.
1. Press OK to select. You can select to play
All Artistsor any indexed artist.
2. Scroll until the desired artist is chosen and
press OK.
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When you select: You can:
Explore USBExplore all supported digital media on your
media device connected to the USB port. You
can only view media content which is
compatible with SYNC; other files saved are
not visible.
Press OK to select. Then scroll to explore
indexed media on your flash drive.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile
a playlist for you.
Press OK to select. The system creates a new
list of similar songs and begin playing. The
metadata tags must be populated for this
feature to include each track.
Note:With certain playing devices, if your
metadata tags are not populated, the tracks
won’t be available in voice recognition, play
menu or similar music. However, if you place
these tracks onto your playing device in “Mass
Storage Device Mode”, they are available in
voice recognition, play menu browsing and
similar music. Unknowns are placed into any
unpopulated metadata tag.
ReturnExit the current menu.
System Settings
System settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
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When you select: You can:
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications (if
available) and then load the desired
applications through your USB port. Refer to
the web site for more information.
ReturnExit the current menu.
Troubleshooting
Your SYNCsystem is easy to use. However, should questions arise,
please refer to the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SYNCMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
A lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
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USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
Make sure you are using the
manufacturer’s cable.
Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle during
very hot or cold temperatures.
Bluetoothaudio
does not stream.This is a phone
dependent
feature, OR
The device is not
connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
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USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
recognize music
that is on my
device.Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
The file may be
corrupted, OR
The song may
have copyright
protection which
does not allow it
to play.Make sure that all song details
are populated.
Some devices require you to
change the USB settings from
mass storage to MTP class.
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Press to select any of the following:
•Quick Dial
•Call History
•Settings
•Phonebook
•Text Messaging
•Making and Receiving Calls
Press to select any of the following:
•My Home
•Previous Destinations
•Emergency
•Intersection
•Map
•Favorites
•Point of Interests
•Street Address
•City Center
Press to select any of the following:
•AM/FM
•CD
•BT Stereo
•SD Card
•SIRIUS
•USB
•AV I n
Press to select any of the following:
•Driver Settings
•Recirculated Air
•Auto
•Dual
•Passenger Settings
•A/C
•Defrost
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•For your safety, some SYNCfunctions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
•
Ensure that you review your device’s user guide before using with SYNC.
Speed-Restricted Features
Some features of this system may be too difficult to use while the vehicle
is in motion so they’re restricted from being modified unless the vehicle
is not moving. Some examples of these are listed below:
•Screens that are too crowded with information, such as Point of
Interest (POI) reviews and ratings, SIRIUSTravel Link™ sports
scores, movie times, ski conditions, etc.
•Any action that requires using a keyboard, such as entering a
navigation destination or editing information
•All lists are limited so the user can view fewer entries (e.g. phone
contacts, recent phone call entries)
Listed below are more specific features that can only be modified while
the vehicle is not moving:
Restricted features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
Lists entries are limited for phone contacts
and recent phone call entries
System Functionality Setting-up or editing shortcut buttons on the
home screen
Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi/Wireless Editing wireless settings
Editing the list of wireless networks
Videos/Photos/Graphics Playing video
Graphic album art carousel
Editing photos
Editing the screen’s wallpaper or adding new
wallpaper
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How to Use Voice Commands with Your System
Press the voice icon; after the tone, speak your command
clearly.
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.*
“Services” Access the SYNC Services portal.*
“Mobile Apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only
These commands can be said at any time
“Main Menu”
“List of Commands”
“What can I say?”
“Next Page”
“Previous Page”
“Go Back”
“Cancel”
“Exit”
“Help”
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What Can I Say?
To access the available voice commands for the current session, do one
of the following:
•During a voice session, press the lower left status bar of the screen,
OR
•Say “What can I say?” for an on-screen listing of the possible voice
commands associated with your current voice session, OR
•Press the voice icon; after the tone, say “Help” for an audible list of
possible voice commands.
To Access a List of Available Commands
•Press Menu > Help > Voice Command List, OR
•Press the voice icon; after the tone, speak your command clearly (if
available):
Voice command list
“List of Commands”
“Phone List of Commands ”
“Radio List of Commands”
“CD List of Commands”
“Navigation List of Commands”*
“Travel Link List of Commands”*
“Sirius Satellite List of Commands”*
“Audio List of Commands”
“USB List of Commands”
“SD Card List of Commands”
“Bluetooth Audio List of Commands”
“Browse List of Commands”
“Climate Control List of Commands”
“Voice Settings List of Commands”
“Voice Instructions List of Commands”
“Help”
*If equipped
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LISTENING TO MUSIC
Your system offers many media options. You can access these options
using the touchscreen or voice commands.
Browse Voice Commands
When listening to any type of audio, you can browse through other
devices without having to change sources. For example, if you are
currently listening to the radio, you can browse all the artists that are
stored on your USB device.
Press the voice icon on the steering wheel. When prompted, you
can say:
Browse voice commands
“Browse SIRIUS Channel Guide”1
“Browse <Genre> Channels”1
“Browse CD Track List”
“Browse SD Card”
“Browse USB”
“Browse <League> Games”
1
“Help”
“Browse”2
1
If equipped with SIRIUSsatellite radio2If you have said “Browse”, you can then say any commands in the
following chart.
“BROWSE”
“SIRIUS Channel Guide”*
“<League> Games”*
“CD Track List”
“SD Card”
“USB”
“Help”
*If equipped with SIRIUSsatellite radio
For a complete list of “Browse” voice commands, refer toUSB and SD
card voice commandsandBluetooth audio voice commandsin the
following sections.
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