remote start FORD EDGE 2019 Owner's Manual

Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
FordPass ™ Connect (If Equipped)
With a FordPass-equipped vehicle, you can
use FordPass to track your vehicle ’s
location and remotely access vehicle
features such as start, lock and unlock and
vehicle status including fuel level and
approximate mileage. You can also
schedule specific times to remotely start
your vehicle so it’ s ready to hit the road as
soon as you are. FordPass is available
through a free download via the Apple App
Store® or Google Play ™. Message and
data rates may apply. Services may be
limited by mobile phone network coverage
area.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3
(If Equipped)

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3 (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's Ford Original Accessory through
the warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector.
• Side window deflectors*.
• Splash guards.
• Sun shade*.
Interior Style
• Ambient lighting.
• Floor liners.
• Floor mats.
• Rear seat entertainment system*. Lifestyle
•
Ash cup or coin holder.
• Bluetooth speakers*.
• Cargo organization and management.
• Cross bars*.
• In-vehicle safe*.
• Roof rack and carriers*.
• SUV camping tent*.
• Tablet cradle*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit.
• Vehicle security.
• Warning sensor system*.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Accessories

Getting the Services You Need................261
Away From Home............................................... 261
Global Opening...............................................87 Remote Control Front Windows..................... 87
H
Hazard Flashers............................................257
Headlamp Adjusting See: Adjusting the Headlamps..................... 294
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 296
Headrest See: Head Restraints......................................... 135
Head Restraints.............................................135 Adjusting the Head Restraint......................... 136
Tilting Head Restraints .................................... 136
Heated Exterior Mirrors
...............................133
Heated Rear Window..................................133
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel................................76
Heated Windshield
.......................................133
Windshield Wiper De-Icer................................ 133
Heating See: Climate Control......................................... 124
Hill Start Assist.............................................186 Switching the System On and Off................187
Using Hill Start Assist........................................ 187
Hints on Controlling the Interior Climate..........................................................130
Defogging the Side Windows in Cold Weather............................................................. 132
General Hints....................................................... 130
Quickly Cooling the Interior............................. 132
Quickly Heating the Interior............................. 131
Recommended Settings for Cooling...........132
Recommended Settings for Heating............131
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen................................................403
Hood Lock See: Opening and Closing the Hood..........280 I
In California (U.S. Only)
.............................262
Information Display Control.......................76
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Airbag..................................................................... 109
Alarm........................................................................\
110
All-Wheel Drive.................................................... 110
Automatic Engine Shutdown......................... 110
Automatic High Beam Control........................ 111
Auto Start-Stop..................................................... 111
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Centering Assist........................................ 116
Lane Keeping System........................................ 116
Maintenance.......................................................... 117
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System....................... 120
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System................... 121
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission ......................................................... 122
Installing Child Restraints............................21 Child Seats............................................................... 21
Using Lap and Shoulder Belts.......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
..........................................91
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Instrument Lighting Dimmer.....................80
Vehicles With Front Fog Lamps...................... 81
Vehicles Without Front Fog Lamps................81
Instrument Panel.............................................17
Interior Lamps.................................................84
Front Interior Lamp............................................. 84
Rear Interior Lamps............................................. 85
Interior Mirror...................................................89 Auto-Dimming Mirror......................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle........................258 Preparing Your Vehicle.................................... 258
To Connect the Booster Cables................... 258
To Start the Engine........................................... 259
K
Keyless Entry
....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keyless Starting
............................................155
Ignition Modes..................................................... 155
Keys and Remote Controls.........................49
L
Lane Keeping System................................226 Switching the System On and Off...............227
Liftgate...............................................................66
Lighting Control
..............................................79
Flashing the Headlamp High Beam.............80
Headlamp High Beam........................................ 79
Lighting
...............................................................79
General Information............................................ 79
Load Carriers See: Roof Racks and Load Carriers..............241
Load Carrying.................................................241
Load Limit
.......................................................242
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 246
Vehicle Loading - with and without a Trailer................................................................. 242
Locking and Unlocking.................................59 Activating Intelligent Access............................. 61Autolock...................................................................
62
Auto Relock............................................................ 62
Battery Saver......................................................... 63
Illuminated Entry.................................................. 62
Illuminated Exit..................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Power Door Locks................................................ 59
Remote Control.................................................... 59
Smart Unlocks for Intelligent Access Keys....................................................................... 61
Lug Nuts See: Changing a Road Wheel....................... 338
M
Maintenance.................................................280 General Information......................................... 280
Manual Climate Control.............................124 Directing Air to the Footwell Air
Vents................................................................... 124
Directing Air to the Instrument Panel Air Vents................................................................... 124
Setting the Blower Motor Speed.................. 124
Setting the Temperature.................................. 124
Switching Defrost On and Off........................ 124
Switching Maximum Air Conditioning On and Off............................................................... 125
Switching Maximum Defrost On and Off........................................................................\
125
Switching Recirculated Air On and Off........................................................................\
125
Switching the Air Conditioning On and Off........................................................................\
125
Switching the Climate Control On and Off........................................................................\
125
Manual Liftgate
..............................................66
Closing the Liftgate............................................. 66
Opening the Liftgate........................................... 66
Manual Seats..................................................137 Adjusting the Seat Backrest............................ 137
Media Hub
.......................................................373
Memory Function.........................................140
Easy Entry and Exit Feature............................ 142
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 141
Saving a PreSet Position................................... 141
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R
Rear Parking Aid............................................192
Obstacle Distance Indicator........................... 193
Rear Seat Armrest........................................154
Rear Seats.......................................................142
Adjusting the Rear Seats................................. 142
Rear Under Floor Storage..........................241 Cargo Management System........................... 241
Rear View Camera......................................202 Camera Guidelines........................................... 203
Manual Zoom..................................................... 205
Obstacle Distance Indicator......................... 204
Rear Camera Delay........................................... 205
Using the Rear View Camera System.............................................................. 203
Rear View Camera See: Rear View Camera................................... 202
Rear Window Wiper and Washers...........78 Rear Camera Washer.......................................... 78
Rear Window Washer......................................... 78
Recommended Towing Weights
...........248
Refueling..........................................................165 Refueling System Overview........................... 165
Refueling System Warning.............................. 167
Refueling Your Vehicle...................................... 165
Remote Control
..............................................49
Car Finder................................................................ 53
Intelligent Access Key........................................ 49
Memory Feature................................................... 54
Remote Start......................................................... 53
Replacing the Battery......................................... 50
Sounding a Panic Alarm.................................... 53
Using the Key Blade............................................. 52
Remote Start
..................................................133
Automatic Settings............................................ 134
Heated and Cooled Features......................... 134
Last Settings......................................................... 134
Removing a Headlamp
.............................296
Repairing Minor Paint Damage..............304
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................54 Reporting Safety Defects (Canada
Only).............................................................266
Reporting Safety Defects (U.S. Only).............................................................266
Roadside Assistance..................................256 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 257
Vehicles Sold in the United States: Getting Roadside Assistance................................... 256
Vehicles Sold in the United States: Using Roadside Assistance................................... 256
Roadside Emergencies
..............................256
Roof Racks and Load Carriers..................241
Running-In See: Breaking-In................................................. 254
Running Out of Fuel....................................163 Adding Fuel From a Portable Fuel
Container.......................................................... 164
Filling a Portable Fuel Container.................. 163
S
Safety Canopy ™
............................................46
Safety Precautions.......................................162
Satellite Radio..............................................369
Satellite Radio Electronic Serial Number
(ESN)................................................................. 370
Satellite Radio Reception Factors...............370
SiriusXM Satellite Radio Service.................. 370
Troubleshooting.................................................. 371
Scheduled Maintenance Record..........480
Scheduled Maintenance
...........................472
Seatbelt Extensions......................................38
Seatbelt Height Adjustment......................35
Seatbelt Reminder........................................36 Belt-Minder™........................................................ 36
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime...............................................................35
Conditions of operation..................................... 36
Seats..................................................................135
Security..............................................................70
Settings..........................................................440 911 Assist............................................................... 445
Ambient Lighting............................................... 452
Bluetooth.............................................................. 442
Clock....................................................................... 442
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Using Adaptive Cruise Control - Vehicles
With: Adaptive Cruise Control With
Stop and Go...............................................208
Automatic Cancellation................................... 212
Blocked Sensor.................................................... 213
Canceling the Set Speed.................................. 211
Changing the Set Speed................................... 211
Detection Issues.................................................. 212
Following a Vehicle............................................ 210
Following a Vehicle to a Complete Stop.................................................................... 210
Hilly Condition Usage........................................ 212
Overriding the Set Speed.................................. 211
Park Brake Application...................................... 212
Resuming the Set Speed................................. 212
Setting the Adaptive Cruise Speed............209
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................... 209
Setting the Gap Distance................................ 210
Switching Adaptive Cruise Control Off........................................................................\
212
Switching Adaptive Cruise Control On....................................................................... 209
Switching to Normal Cruise Control............215
System Not Available........................................ 213
Using All-Wheel Drive.................................179 Driving in Special Conditions with All-Wheel
Drive (AWD)..................................................... 179
Using Cruise Control...................................207 Canceling the Set Speed................................ 208
Changing the Set Speed................................. 207
Resuming the Set Speed............................... 208
Setting the Cruise Speed................................ 207
Switching Cruise Control Off........................ 208
Switching Cruise Control On......................... 207
Using MyKey With Remote Start Systems...........................................................57
Using Snow Chains......................................331
Using Stability Control...............................190 Electronic Stability Control ........................... 190
Using Summer Tires....................................331
Using SYNC™ With Your Media Player............................................................382
Audio Voice Commands................................. 382
Media Sources.................................................... 382
Using SYNC™ With Your Phone.............377 Accessing Features through the Phone
Menu.................................................................. 378Pairing a Phone...................................................
377
Phone Controls................................................... 378
Phone Voice Commands................................ 378
Using Traction Control...............................188 Switching the System Off............................... 188
System Indicator Lights and Messages .......................................................... 188
Using a Switch..................................................... 188
Using Voice Recognition............................375 Audio Voice Commands................................. 405
Climate Voice Commands............................ 406
Initiating a Voice Session................................ 375
Mobile App Voice Commands..................... 409
Navigation Voice Commands...................... 408
Phone Voice Commands............................... 406
SiriusXM Traffic and Travel Link Voice Commands.................................................... 409
System Interaction and Feedback..............376
Voice Settings Commands............................. 410
Utilizing the Mediation/Arbitration Program (Canada Only)........................264
V
Vehicle Care
...................................................299
General Information......................................... 299
Vehicle Certification Label.......................349
Vehicle Identification Number
...............348
Vehicle Storage............................................304
Battery................................................................... 305
Body....................................................................... 304
Brakes.................................................................... 305
Cooling system................................................... 305
Engine.................................................................... 305
Fuel system......................................................... 305
General.................................................................. 304
Miscellaneous..................................................... 305
Removing Vehicle From Storage.................305
Tires........................................................................\
305
Ventilation See: Climate Control......................................... 124
VIN See: Vehicle Identification Number............348
Voice Control....................................................75
543
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index