navigation FORD ESCAPE 2017 3.G User Guide

Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
MyFord Mobile ™ with Embedded
Modem (If Equipped)
Connect to your vehicle using the MyFord
Mobile app on your smartphone. The
embedded modem in your vehicle
communicates with the app and allows
you to start, lock, unlock and locate your
vehicle remotely. The app also connects
you with other vehicle resources like a
parking locator, roadside assistance, dealer
locations and Ford Support. MyFord Mobile
is supported by Android and iPhone and it
is available through the App Store and
Google Play. The MyFord mobile app is
available through a free download.
Services included for four years. Text and
data rates apply to usage.
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page. Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
start the download. Follow the instructions
provided to download the files to the USB
drive.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates
cannot be installed in the background,
because the files are too large.
To install the update in your vehicle,
remove anything that is plugged in the USB
ports on the media hub and plug in the
USB drive containing the update. When
the USB drive is plugged in, the installation
should begin immediately. After a
successful installation, the update is
available the next time the vehicle is
started.
When the installation is complete, take the
USB drive back to the computer to report
the update. Log into your owner account
and return to the SYNC software update
page and confirm that you have installed
the update. Insert the USB drive used for
the update into your computer and choose
to report your update. The website updates
your records to reflect your current
software version.
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HOME SCREEN
Home screen display
Tile
Item
Shows the active media source.
Audio
A
If your vehicle does not have navigation, this space contains the
compass.
The name of the connected phone appears on the screen. The
status of the phone features also appear. This includes signal
strength, battery charge, 911 assist setting state (On or Off),
text messaging and roaming.
Phone
B
This map displays your current location or current route in real
time.
*
Navigation
C
When you have navigation active, you also see the next turn
and the length of time and distance to your destination.
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Home screen display
Tile
Item
If your vehicle does not have navigation, this space contains the
audio information.
* If equipped.
You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and phone. By using voice commands, you
can keep your hands on the wheel and your
eyes on the road. You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
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Text Message Voice Commands
To access text message options, press the voice button and say:
Description
Voice command
Listen to Message You can say the number of the message you
would like to hear.
Listen to text message ___
Reply to Message
Navigation Voice Commands
Setting a Destination
You can use any of the following
commands to set a destination or find a
point of interest. ___ is a dynamic listing, meaning that for
navigation voice commands it can be a POI
category or an address.
You can find an address, a point of interest (POI), or search for points of interest
by category: Description
Voice command
Allows you to enter the address search functionality.
Find an Address
State the name of the POI category you would like to search for
such as "Find restaurants".
Find a ___
Allows you to enter the POI search functionality.
Find POI
Allows you to enter the intersection search functionality.
Find Intersection
State the name of the POI category you would like to search for
nearby such as "Destination nearest restaurants".
Destination Nearest
___
Allows you to see a list of your previous destinations.
Destination Previous
Destination
Allows you to route to your home address.
Destination Home
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To disable Apple CarPlay on your iPhone,
go to your SYNC 3 Settings and select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects
Apple CarPlay. Select the name of your device and select:
Disable
To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
Download the Android Auto app to your
device from Google Play to prepare your
device (this may require mobile data
usage). To enable this feature, plug your
device into a USB port and select Android
Auto on your SYNC 3 screen. See Media
Hub (page 326).
To disable Android Auto on your device, go
to your SYNC 3 Settings and select: Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your device and select:
Disable
To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the screen and
then select the option to return to SYNC. NAVIGATION
Your navigation system is comprised of
two main features, destination mode and
map mode.
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
infrastructure for the most essential cities
around the globe.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.
3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.
Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options:
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Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to
3 mi (5 km). North up (2D map)
always
shows the northern direction to
be upward on the screen. 3D map mode
provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location. Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.
You can choose to display traffic icons on
the map representing twelve different
types of incidents. See
Settings (page
408).
You can set a destination by hovering
above a location and selecting: Button
Start
Destination Mode
To set a destination, press: Description
Menu Item
Destination
Enter a navigation destination in any of the following formats: Street Address
Search
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
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Description
Menu Item
(number, street and zip code (or postal code in Canada)) if searching
out of state
You can enter unique addresses that contain door number prefixes
with or without the prefix. For example, you could enter "6N340
Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)
One to six decimal places are accepted.
You are given autocomplete options below the address bar to select
as you type.
If you do not give an exact destination, a menu displays with your
possible selections.
Collections of your last 40 navigation destinations display here.
Previous Destina-
tions You can select any option from the list to select it as your destination.
These locations cannot be deleted individually. To delete them,
preform a master reset. See SYNC™ 3 Troubleshooting (page 420).
Select to navigate to your set Home destination.
Home
The time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create a
favorite for home. Select:
Home
Enter a location into the search bar and press:
Yes
Save
Select to navigate to your set Work destination.
Work
The time it takes to travel from your current location to Work displays.
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Once you have chosen your destination, press:
Action and Description
Menu Item
This saves the destination to your favorites.
Save
This shows you a map of your entire route. You can then choose your
route from three different options.
Start
Uses the fastest moving roads
possible.
Fastest
Uses the shortest distance possible.
Shortest
Uses the most fuel-efficient route.
Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation.
The system asks for confirmation then returns you to the map mode
screen.
Cancel
Once you have chosen you destination, press: Action and Description
Menu Item
The system uses a variety of screens and prompts to guide you to your
destination.
Start
During Route guidance, you can press the maneuver arrow icon on the
map if you want the system to repeat route guidance instructions.
When the system repeats the last guidance instruction, it updates the
distance to the next guidance instruction, since it detects that the
vehicle is moving.
The navigation map shows your estimated time of arrival, remaining
travel time and the distance to your destination.
SYNC 3 may not always announce vehicle arrival at the exact point
of your destination and you may have to cancel a route manually.
Navigation Menu
In map mode and during active navigation
you can access the navigation menu. During active navigation, touch the bottom
of the screen to view the menu and other
buttons.
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To access the Navigation menu, press:
Button
Menu
You can then select: A full screen map displays during navigation.
Full Map
Screen View
Highway exit information displays on the right hand side
of the screen during navigation.
Highway
Exit Info
Points of interest icons display for restaurants, hotels,
fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Only available during an active route. Displays all of the
turns on the current route.
Turn List
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
You can find the SiriusXM Traffic and Travel Link information by
pressing this button. This information requires an active subscription
to SiriusXM Traffic and Travel Link.
Traffic List
When a route is not active, a list of nearby traffic incidents displays
(if any are present).
When a route is active, you can choose to display a list of traffic nearby
or on the route.
Press this button to adjust your preferences. See Settings (page 408).
Navigation
Settings
Provides your current location city, longitude and latitude and the
nearest road.
Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the map
mode screen.
Cancel Route
Selecting this option switches off the audio navigation guidance. Press
the button again to un-mute guidance.
Mute Guidance
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Button
Press this to see a map of the full route.
View Route
An alternate route displays in comparison with the current route.
Detour
Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Edit Waypoints
Use this button to re-order or remove your waypoints.Optimize Order
You can
also have
the system
set the
order for
you by
pressing:
Go
To return to
your route
press:
Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
To add a waypoint: 1. Select the search icon (magnifying
glass) while on an active route. This
brings up the destination menu.
2. Set your destination using any of the given methods. Once the destination
has been selected, the screen allows
you to set the destination as a
waypoint by selecting: Menu Item
The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
Add Waypoint
Optimize Order
You can also have the system set the order
for you by pressing:
Go
To return to your route, press:
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