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If there are media files, you have the following options:
Description and Action
Display
Play all indexed media files from your device one at a time
in numerical order.*
Play all
Press the OK button to select. The first track title appears
in the display.
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).*
Playlists
1. Press the OK button to select.
2. Scroll to select the desired playlist, and then press the
OK
button.
Search for and play a specific indexed track. *
Songs
1. Press the
OK button to select.
2. Scroll to select the desired track, and then press the OK
button.
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically. *
Artists
1. Press the
OK button to select.
2. Scroll to select the desired artist, and then press the OK
button.
Sort all indexed media files by album. *
Albums
1. Press the
OK button to select.
2. Scroll to select the desired album, and then press the
OK
button.
Sort all indexed media files by genre (category) type. *
Genres
1. Press the
OK button to select.
2. Scroll to select the desired genre, and then press the
OK
button.
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
Browse USB
1. Press the
OK button to select.
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Description and Action
Display
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
Using Voice Commands
You can access and view your USB songs
using voice commands.
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say any of the following
commands: Accessing and Viewing USB Media
(browse | search | show) all (album |
albums)
(browse | search | show) all (artist |
artists)
(browse | search | show) all (genre |
genres)
(browse | search | show) all (playlist |
playlists)
(browse | search | show) all (song | songs
| title | titles | file | files | track | tracks)
(browse | search | show) album ___
(browse | search | show) artist ___
(browse | search | show) genre ___
(browse | search | show) playlist ___ USB 2
(If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 is located
at the front of the vehicle at the bottom of
the instrument panel. USB 2 is located
inside the storage compartment of the
vehicle's center console.
You can plug in an additional USB device
into the second USB port.
You can access both USB devices by using
voice commands.
To access a USB device press the voice
button and when prompted say: Voice command
USB 1
USB 2
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See
Using SYNC™ With
Your Phone (page 342).
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Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 423). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company do not access the system data
for any purpose other than as described
absent consent, a court order, or where
required by law enforcement, other
government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company.
HOME SCREEN
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To control the media features, press the voice button and when prompted, say:
Description
Voice command
You can say the Sirius channel name or number
such as "Sirius channel 16".
1
Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM
frequency such as "FM 88.7" or "AM 1580".
AM ___
FM ___
Allows you to tune to a specific HD frequency
such as “FM 88.7 HD 1” .
1
FM ___ HD ___
Allows you to listen to music on your Bluetooth
connected device.
Bluetooth Audio
Allows you to listen to music on your USB
connected device.
USB
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".
Browse ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of the
vehicle using voice commands. ___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
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Function
Button
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as Pandora or iHeartRadio
through a USB or Bluetooth enabled
device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 420). Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
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Action and Description
Menu Item
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.
Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features: Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options. Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone
’s manual if
necessary.
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 396).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
423).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
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4
4WD
See: Four-Wheel Drive...................................... 155
A
A/C See: Climate Control......................................... 108
About This Manual...........................................7
ABS See: Brakes........................................................... 160
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 160
Accessories.....................................................451 Exterior Style........................................................ 451
Interior Style......................................................... 451
Lifestyle.................................................................. 451
Peace of Mind...................................................... 451
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............183
Active Park Assist
..........................................172
Using Active Park Assist................................... 173
Adjusting the Headlamps........................258 Horizontal Aim Adjustment.......................... 260
Vertical Aim Adjustment................................ 258
Adjusting the Steering Wheel.....................71
Airbag Disposal...............................................47
Air Conditioning See: Climate Control......................................... 108
Air Filter See: Changing the Engine Air Filter............266
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting.............................................81 Adjusting the Brightness................................... 82
Changing the Color.............................................. 82
Switching Ambient Lighting Off..................... 82
Switching Ambient Lighting On...................... 82
Anti-Theft Alarm............................................70 Arming the Alarm................................................. 70
Disarming the Alarm........................................... 70
Appendices....................................................474 Apps
.................................................................420
........................................................................\
.......... 420
SiriusXM Traffic and Travel Link................... 422
At a Glance........................................................16
Audible Warnings and Indicators.............92 Automatic Transmission Warning
Chime................................................................... 92
Engine On Warning Chime................................ 92
Headlamps On Warning Chime...................... 92
Key in Ignition Warning Chime........................ 92
Keyless Warning Alert ........................................ 92
Parking Brake On Warning Chime.................. 92
Audio Control....................................................71 Type One................................................................... 71
Type Two.................................................................. 72
Audio System
.................................................321
General Information........................................... 321
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................324
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................322
Audio Unit - Vehicles With: AM/FM/ CD....................................................................327
Menu Structure................................................... 329
Audio Unit - Vehicles With: Sony Audio System..........................................................326
Autolamps........................................................78 Windshield Wiper Activated
Headlamps........................................................ 78
Automatic Climate Control......................109 Dual Zone Temperature Control..................... 111
Single Zone Temperature Control.................. 111
Smart Zone............................................................. 111
Switching Back to Single Zone Temperature Control...................................... 111
Automatic High Beam Control..................79 Automatic High Beam Indicator.................... 80
Switching the System On and Off................80
Automatic Transmission.............................151 Brake-Shift Interlock Override....................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
SelectShift Automatic ™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission.............................. 151
Automatic Transmission Fluid Check
............................................................254
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Auto-Start-Stop............................................137
Disabling Auto-Start-Stop............................. 138
Enabling Auto-Start-Stop............................... 137
Autowipers........................................................74 Autowipers Settings............................................ 75
Auxiliary Power Points................................128 110 Volt AC Power Point................................... 128
12 Volt DC Power Point..................................... 128
Locations............................................................... 128
B
Battery See: Changing the 12V Battery..................... 255
Blind Spot Information System..............195
Switching the System Off and On...............196
System Errors....................................................... 196
Using the Blind Spot Information System............................................................... 195
BLIS See: Blind Spot Information System...........195
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................254
Brakes...............................................................160 General Information.......................................... 160
Breaking-In......................................................216
Bulb Specification Chart..........................264
C
Cabin Air Filter
.................................................114
Capacities and Specifications - 1.5L EcoBoost™................................................308
Alternative Engine Oil for Extremely Cold Climates............................................................. 311
Specifications..................................................... 309
Capacities and Specifications - 2.0L EcoBoost™..................................................312
Alternative Engine Oil for Extremely Cold Climates............................................................ 316
Specifications....................................................... 313
Capacities and Specifications - 2.5L.................................................................316
Alternative Engine Oil for Extremely Cold Climates........................................................... 320Specifications.......................................................
317
Capacities and Specifications
.................301
Car Wash See: Cleaning the Exterior.............................. 268
Catalytic Converter......................................148 On-Board Diagnostics (OBD-II)................... 149
Readiness for Inspection and Maintenance (I/M) Testing................................................... 149
Center Console
..............................................130
Changing a Bulb..........................................260 Cornering Lamp (HID Headlamps) ............262
Lamp Assembly Condensation................... 260
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 262
Replacing Headlamp Bulbs............................ 261
Replacing HID Headlamp Bulbs................... 262
Replacing High-Mount Brake Lamp Bulb.................................................................... 264
Replacing License Plate Lamp Bulb..........264
Replacing Reverse Lamp Assembly...........264
Replacing Side Marker Bulbs........................ 262
Replacing Turn Signal Bulbs......................... 263
Changing a Fuse............................................241 Fuses....................................................................... 241
Changing a Road Wheel
...........................295
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 295
Tire Change Procedure.................................... 296
Changing the 12V Battery.........................255 Battery Management System....................... 257
Changing the Engine Air Filter................266 Duratec Engines.................................................. 267
EcoBoost Engines............................................. 266
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 258
Checking MyKey System Status...............56
Checking the Wiper Blades......................257
Child Restraint and Seatbelt Maintenance..................................................37
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................29
Left-Hand Side..................................................... 30
Right-Hand Side................................................... 30
Cleaning Leather Seats..............................272
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Cleaning Products.......................................268
Materials............................................................... 268
Cleaning the Engine....................................270
Cleaning the Exterior..................................268 Cleaning the Headlamps................................ 269
Exterior Chrome Parts..................................... 269
Exterior Plastic Parts........................................ 269
Stripes or Graphics........................................... 269
Underbody........................................................... 269
Under Hood......................................................... 269
Cleaning the Instrument Panel and Instrument Cluster Lens..........................271
Cleaning the Interior.....................................271
Cleaning the Wheels
...................................273
Cleaning the Windows and Wiper Blades...........................................................270
Clearing All MyKeys
.......................................54
Climate Control............................................108
Collision Warning System.........................199 PRINCIPLE OF OPERATION........................... 199
Coolant Check See: Engine Coolant Check........................... 250
Crash Sensors and Airbag Indicator.......46
Creating a MyKey
...........................................54
Programming/Changing Configurable
Settings............................................................... 54
Cross Traffic Alert.........................................196 Blocked Sensors................................................. 198
Switching the System Off and On...............198
System Errors....................................................... 198
System Lights, Messages and Audible Alerts.................................................................. 198
System Limitations............................................ 198
Using the Cross Traffic Alert System..........196
Cruise Control
..................................................72
Principle of Operation....................................... 182
Type One.................................................................. 72
Type Two.................................................................. 73
Cruise control See: Using Cruise Control................................ 182
Customer Assistance.................................225
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9Daytime Running Lamps.............................79
Type One - Conventional
(Non-Configurable)........................................ 79
Type Two - Configurable................................... 79
Digital Radio..................................................332 HD Radio Reception and Station
Troubleshooting............................................ 333
Direction Indicators
........................................81
Doors and Locks.............................................59
Driver Alert......................................................189 PRINCIPLE OF OPERATION........................... 189
USING DRIVER ALERT..................................... 189
Driver and Passenger Airbags
...................40
Children and Airbags............................................ 41
Proper Driver and Front Passenger Seating Adjustment....................................................... 40
Driver Knee Airbag
.........................................45
Driving Aids.....................................................189
Driving Hints
...................................................216
Driving Through Water................................217
DRL See: Daytime Running Lamps......................... 79
E
Economical Driving
......................................216
Electric Parking Brake..................................161 Applying the Electric Parking brake..............161
Battery With No Charge................................... 163
Releasing the Electric Parking Brake...........162
Electromagnetic Compatibility...............474
Emission Law
..................................................147
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........148
Tampering With a Noise Control System............................................................... 147
End User License Agreement..................476 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 476
Engine Block Heater....................................135 Using the Engine Block Heater...................... 135
Engine Coolant Check...............................250 Adding Coolant.................................................. 250
Coolant Change.................................................. 252
Engine Coolant Temperature Management.................................................. 253
Fail-Safe Cooling................................................ 252
Recycled Coolant............................................... 252
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