battery FORD EXPEDITION 2017 3.G Workshop Manual
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Cell phone issues
Possible solution
Possible cause
Issue
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 386).
The file format is not
supported by SYNC 3.
Perform a master reset. See
Settings
(page 414).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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(If Equipped)
Page 443 of 500
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer. •
Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect means peace of mind. It’
s the
extended service plan backed by Ford
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Ford Dealer, Insist on genuine Ford Protect
extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
Extended Service Plan. With Ford Protect
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect Extended Service Plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
441
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Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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4
4WD
See: Four-Wheel Drive...................................... 165
A
A/C See: Climate Control........................................... 112
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 173
Accessories....................................................439 Exterior Style....................................................... 439
Interior Style........................................................ 439
Lifestyle................................................................. 439
Peace of Mind..................................................... 439
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps........................256 Horizontal Aim Adjustment............................ 257
Vertical Aim Adjustment................................ 256
Adjusting the Pedals.....................................70
Adjusting the Steering Wheel - Vehicles With: Column Shift/Manual Adjustable
Steering Column
..........................................65
Adjusting the Steering Wheel - Vehicles With: Floor Shift/Manual Adjustable
Steering Column
..........................................65
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................66
Easy Entry and Exit Feature.............................. 67
End of Travel Position......................................... 67
Memory Feature.................................................... 67
Airbag Disposal................................................41
Air Conditioning See: Climate Control........................................... 112
Air Filter See: Changing the Engine Air Filter.............262
Alarm See: Anti-Theft Alarm........................................ 62
Ambient Lighting
............................................78 Anti-Theft Alarm............................................62
Arming the Alarm................................................. 62
Disarming the Alarm........................................... 62
Appendices....................................................462
Apps...................................................................412 ........................................................................\
........... 412
SiriusXM Traffic and Travel Link.................... 413
Audible Warnings and Indicators............90 Direction Indicator Chime................................. 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Parking Brake On Warning Chime.................90
Audio Control...................................................67 Media........................................................................\
68
Seek, Next or Previous....................................... 68
Type One.................................................................. 67
Type Two................................................................. 68
Audio System.................................................313 General Information.......................................... 313
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................314
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................316
Rear Seat Audio Controls................................ 318
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control........................115
Automatic Transmission
...........................159
Brake-Shift Interlock......................................... 162
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 164
SelectShift™ Automatic Transmission.................................................... 161
Understanding the Shift Positions of your Automatic Transmission............................. 159
Automatic Transmission Fluid Check..............................................................251
Autowipers.........................................................71
Auxiliary Power Points.................................141 110 Volt AC Power Point.................................... 141
12 Volt DC Power Point...................................... 141
Locations................................................................ 141
B
Battery See: Changing the 12V Battery..................... 253
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Blind Spot Information System..............189
False Alerts........................................................... 192
Switching the System Off and On...............193
System Errors....................................................... 192
System Limitations............................................ 192
Using the System............................................... 189
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check........................................252
Brakes................................................................173 General Information........................................... 173
Breaking-In......................................................218
Bulb Specification Chart..........................260
C
California Proposition 65..............................11
Capacities and Specifications...............308 Specifications..................................................... 309
Car Wash See: Cleaning the Exterior.............................. 265
Center Console
..............................................143
Changing a Bulb...........................................257 Central High-mounted Brake Lamp
Bulb................................................................... 260
Fog Lamp Bulb................................................... 259
Front Direction Indicator Bulb....................... 258
Headlamp Bulb.................................................. 258
LED Central High-mounted Brake Lamp Bulb................................................................... 260
LED Direction Indicator and Side Marker Bulbs.................................................................. 259
LED Headlamp Bulb......................................... 258
LED Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 260
License Plate Lamp Bulb............................... 260
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs.................................................................. 259
Side Direction Indicator Bulb........................ 260
Side Marker Bulb............................................... 258
Changing a Fuse............................................241 Fuses....................................................................... 241Changing a Road Wheel............................297
Dissimilar Spare Wheel and Tire Assembly
Information
...................................................... 297
Location of the Spare Tire and Tools.........298
Tire Change Procedure.................................... 299
Changing the 12V Battery.........................253 Battery Management System....................... 254
Changing the Engine Air Filter.................262
Changing the Wiper Blades.....................255
Checking MyKey System Status..............50
Checking the Wiper Blades......................255
Childminder Mirror
..........................................81
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks..........................................27
Cleaning Leather Seats.............................268 With King Ranch Edition................................. 269
Without King Ranch Edition.......................... 268
Cleaning Products
.......................................264
Cleaning the Alloy Wheels.......................270
Cleaning the Engine...................................266
Cleaning the Exterior..................................265 Exterior Chrome Parts...................................... 265
Exterior Plastic Parts........................................ 265
Stripes or Graphics............................................ 265
Underbody........................................................... 266
Under Hood......................................................... 266
Cleaning the Instrument Panel and Instrument Cluster Lens........................268
Cleaning the Interior....................................267
Cleaning the Windows and Wiper Blades............................................................267
Clearing All MyKeys.......................................49
Climate............................................................396
Climate Control
..............................................112
Climate Controlled Seats..........................134 Cooled Seats........................................................ 134
Coolant Check See: Engine Coolant Check............................ 247
Crash Sensors and Airbag Indicator.......40
Creating a MyKey...........................................48 Programming/Changing Configurable
Settings............................................................... 48
Cruise Control
.................................................69
Principle of Operation....................................... 187
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I
Ignition Switch...............................................144
In California (U.S. Only).............................227
Information Display Control......................69
Information Displays......................................91
General Information............................................. 91
Information Messages................................102 4WD Messages...................................................... 111
AdvanceTrac ™ / Traction Control
Messages.......................................................... 103
Alarm Messages................................................. 103
Battery and Charging System Messages.......................................................... 103
Blind Spot Information System Messages.......................................................... 104
Brake System Messages.................................. 104
Door Messages.................................................... 104
Engine Messages................................................ 105
Fuel Messages..................................................... 105
Keys and Intelligent Access Messages.......................................................... 105
Maintenance Messages................................... 106
MyKey ™ Messages............................................ 107
Off Road Messages............................................ 107
Park Aid Messages............................................. 108
Power Steering Messages.............................. 108
Remote Start Messages.................................. 109
Suspension System Messages..................... 109
Tire Messages...................................................... 109
Trailer Messages................................................. 109
Transmission Messages.................................... 110
Installing Child Restraints.............................17 Child Seats............................................................... 17
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats..................................................................... 21
Using Lap and Shoulder Belts ......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 20
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................75
Interior Lamps..................................................77
Front Row Map and Dome Lamps.................77
Front Row Map Lamps........................................ 77
Rear Cargo Lamp.................................................. 78
Second Row Map Lamps................................... 77Interior Mirror....................................................81
Auto-Dimming Mirror........................................... 81
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry
...................................................58
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 58
Unlocking and Locking the Doors.................. 60
Keyless Starting
............................................144
Ignition Modes..................................................... 145
Keys and Remote Controls
.........................42
Principle of Operation......................................... 42
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 74
High Beams............................................................. 73
Lighting...............................................................73 General Information............................................ 73
Limited Slip Differential
..............................172
Load Carriers See: Roof Racks and Load Carriers..............197
Load Carrying
.................................................196
Load Limit.......................................................198
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 202
Vehicle Loading - with and without a Trailer................................................................. 198
Locking and Unlocking.................................52 Activating Intelligent Access............................ 52
Autolock................................................................... 53
Auto Relock............................................................ 53
Autounlock............................................................. 54
Battery Saver......................................................... 54
Enabling or Disabling Autolock and Autounlock........................................................ 54
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Power Liftgate.................................................56
Obstacle Detection............................................. 58
Opening and Closing the Liftgate................... 57
Stopping the Liftgate Movement................... 58
Power Running Boards
................................63
Power Seats....................................................124
Power Lumbar...................................................... 125
Power Recline...................................................... 124
Power Windows
..............................................79
Accessory Delay.................................................... 79
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
Protecting the Environment........................15
R
Rear Axle
...........................................................172
Rear Parking Aid............................................182
Obstacle Distance Indicator........................... 183
Rear Passenger Climate Controls...........119
Rear Quarter Windows
................................82
Rear Seats.......................................................126
Adjusting the Second Row Center 20%
Seat...................................................................... 131
Adjusting the Second Row Outboard 40% Seat for E-Z Entry.......................................... 128
Exiting the Third Row........................................ 129
Folding Down the Second Row 40% Seat ........................................................................\
...... 126
Folding Down the Third Row Seats to the Load Floor.......................................................... 131
Folding the Second Row Center 20% Seat ........................................................................\
...... 130
Placing the Second Row Outboard 40% Seats in Cargo Mode..................................... 127
PowerFold™ Third Row Seat......................... 132
Reclining the Second Row Outboard 40% Seatback........................................................... 129
Returning to the Upright Position from the Full Lowered Load Floor Position............128
Third Row Seats................................................... 131
Rear Under Floor Storage.........................196 Cargo Management System.......................... 196
Cargo Shelf and Divider................................... 196
Third Row Storage Bin...................................... 197Rear View Camera.......................................184
Using the Rear View Camera System.........184
Rear View Camera See: Rear View Camera................................... 184
Rear Window Wiper and Washers...........72 Rear Window Washer.......................................... 72
Rear Window Wiper............................................. 72
Recommended Towing Weights...........204
Reduced Engine Performance.................218
Refueling..........................................................152 System Warnings................................................ 154
Remote Control..............................................43 Car Finder................................................................ 45
Integrated Keyhead Transmitter..................... 43
Intelligent Access Key......................................... 43
Memory Feature................................................... 46
Remote Start......................................................... 45
Replacing the Battery......................................... 44
Sounding the Panic Alarm................................ 45
Remote Start
.................................................120
Automatic Settings............................................ 120
Removing a Headlamp
..............................257
Repairing Minor Paint Damage...............270
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................46
Reporting Safety Defects (Canada Only)...............................................................231
Reporting Safety Defects (U.S. Only)...............................................................231
Roadside Assistance
...................................221
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 221
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................222
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221
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